C6Bank - Tweet Data Analysis
Tweets Analysis - Keyword: @C6Bank
نُشر في 6 إبريل، 2023
نظرة عامة
Tweets covering
9 days
Latest tweet was on
2023-03-24
Earliest tweet was on
2023-03-14
Total number of tweets analysed
1781
Average age of authors' accounts
8 years
الملخص
Customers have been criticizing C6Bank on Twitter for charging maintenance fees on digital accounts, failing to refund money from card purchases, and for poor customer service. Some customers have also reported issues with connecting to their accounts, while others have complained about being sent to robotic chat options instead of speaking to a real customer service representative. However, some users have praised the bank's investment options. There are also complaints about cancelled credit cards, reduced limits, and unnecessary fees. One customer even claimed to have their money blocked without reason, with a long wait time for resolution.
نمذجة الموضوعات
- Banking fees and charges
- Customer service complaints
- Banco Central do Brasil and its regulations
- Investment opportunities
- Account security issues
التحليل العاطفي
The emotions expressed in these tweets are mostly negative, including frustration, disappointment, anger, and disbelief towards the C6Bank. The complaints involve issues such as fees, poor customer service, technical difficulties, erroneous charges, and inappropriate actions taken by the bank, which have caused inconvenience, financial harm, and even damage to the credit score of some customers. Some tweets also compare the C6Bank unfavorably to other banks, such as Nubank, and express a desire to switch or cancel their accounts. However, there is also one tweet that promotes a positive feature of the C6Bank, which is the investment service.
تحليل الاتجاهات
- Customer complaints and issues with C6 Bank's services, such as fees, slow response times, and incorrect charges
- C6 Bank's investment opportunities, including the C6 TechInvest feature
- Comparisons to other banks, such as Nubank
- Critiques of C6 Bank's customer service, including interactions with chatbots and unhelpful representatives
- Technical issues with C6 Bank, including difficulty connecting to accounts and system outages
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أنواع التغريدات
Number of Retweets
42
2% من الإجمالي
Number of Original tweets
504
28% من الإجمالي
Number of tweets that were Quotes
13
0% من الإجمالي
Number of tweets that were Replies
1228
68% من الإجمالي
Number of tweets that contain Hashtags
49
2% من الإجمالي
Number of tweets that contain Mentions
1781
100% من الإجمالي
الأجهزة المستخدمة للتغريد
أهم 5 أجهزة
| Source | Count |
|---|---|
| Twitter for Android | 826 |
| Twitter for iPhone | 654 |
| Twitter Web App | 285 |
| Stilingue | 5 |
| TweetDeck | 3 |
توزيع الأجهزة
أهم 10 حسابات حسب المتابعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| interbr | Inter, mais que um banco | Muito mais que um banco, um Super App completo que simplifica a sua vida. #AgoraÉInterBr | 363143 |
| bandsports | BandSports | Twitter oficial do canal de todos os esportes. E ponto! | 275846 |
| julianarosa_ | Juliana Rosa | Jornalista do Grupo Bandeirantes - Comentarista de Economia | 119225 |
| santahelena | Marina Maués de Santa Helena | podcasts Um Milkshake Chamado Wanda e Estilo Possível :: Mestranda em Moda e Têxtil @ USP :: styling e consultoria de estilo | 98481 |
| thfobic | thiago | obsessed w. nepo babys | 75847 |
| modalmais | modalmais | Sejam bem-vindos ao Banco Digital dos Investidores. Preparem-se: a revolução chegou mais de uma vez para vocês! | 71401 |
| proconspoficial | Procon-SP | Twitter oficial do Procon-SP https://t.co/GDE8uithfv https://t.co/uSH4iZs0Ua https://t.co/vfVzyC9V84 | 66590 |
| TudoCelular | TudoCelular | Notícias sobre o mundo mobile, celulares, vídeos, fotos, reviews e os melhores preços da internet. Todas as redes sociais: https://t.co/pdbjfaJgD9 | 57958 |
| edivaldo1000 | 🇧🇷edivaldo1000🇧🇷 | Administrador e sao paulino roxo. | 43965 |
| dabrunamaia | bruna maia - coluna X de Sexo no F5 da Folha | Cartunista, roteirista, escritora, jornalista, pintora| Colunista X de Sexo Autora de Parece que piorou e Com todo o meu rancor| | 26775 |
أهم 10 حسابات حسب المتابَعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| thfobic | thiago | obsessed w. nepo babys | 75620 |
| edivaldo1000 | 🇧🇷edivaldo1000🇧🇷 | Administrador e sao paulino roxo. | 48293 |
| nayazx_ | nay | loud | 18760 |
| maxlovesriri | max | 🍀 | 13996 |
| renatogoulart08 | Renatinho 🚑 | Top100 jornalistas mais influentes do Brasil | 8692 |
| eujuanprado | Juan Prado 🦏🐙🥬🦁 | DIGITAL (BAD) INFLUENCER Bem-vindos a minha baguncinha. Se cobrir, vira circo. Se cercar, vira um hospício SteLipe e Bretheus sempre 🎪🍸❤️🔥 | 6611 |
| Kli_Nev | Klinger Neves | Mythology is what grown-ups believe, folklore is what they tell children and religion is both. | 5006 |
| WalanGLeal | Walan G.Leal | ◣★◥ DIGITAL INFLUENCER / Guru Da Web Amazônico/ instan @walangleal_ / diretor-Presidente da Empresa Avança Pará | | 5004 |
| marcosescada | Marcos Álves | Xangô, Iemanjá e Ogum guiam meu caminhar. Gado minion passe ao largo. Nem ousem fazer parada aqui. | 4999 |
| RenataPardini1 | Renata Pardini | Sou Feliz porque vivo intensamente | 4998 |
المستخدمون الأكثر نشاطاً
| Username | Bio | Number of tweets |
|---|---|---|
| O_Pe_Aga | - | 35 |
| inadmissivel_1 | O que adianta falar de mim?!? se no final é você que tira conclusão?!? | 19 |
| p_ablu | Com o esôfago livre em sua luz | 19 |
| LuanaGarciaram2 | - | 18 |
| jh_silvas | 011| 🇧🇷 depressão e drogas @corinthians | 17 |
| AnaPaulaT95 | . | 15 |
| estoico_crf | “O cão do pedinte e o gato da viúva. Alimente-os e tu engordarás.” | 14 |
| lolocabeyo27 | multi fandom 👉👈 •fan account• 20/10/17 JB ❤ 34y | 11 |
| diego_moraes | Advocacia Imobiliária | 10 |
| Anialim | #EuTEA Não sou óbvia! | 10 |
التغريدات اليومية
أهم 10 تغريدات حسب إعادة التغريد
| ID | Text | Retweet count |
|---|---|---|
| 1636171106435342338 | @jogadiacho @meryllotus @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank Gente, a cada mal atendimento de um banco informado pro BACEN, a empresa paga multa. Necessário informar! | 7 |
| 1636088339173367814 | @C6Bank @thfobic Que você está cobrando taxa de manutenção de conta digital sendo esse um serviço essencial que é obrigatoriamente gratuito garantido pela Resolução n° 3.919 do Banco Central do … | 7 |
| 1638240113292374017 | Alguém mais com problemas pra conectar na conta do @C6Bank ? https://t.co/KrI1pPuk8g | 4 |
| 1636136737993904134 | @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank As precisam aprender que com banco só o BACEN resolve haha | 3 |
| 1637850233882423298 | Interessante, não é mesmo?! 💳⚫️😄 #TudoCelular #C6 #C6Bank #Notícias @C6Bank https://t.co/alyweTDCID | 2 |
| 1636120700099411969 | @koaladaoceania @matheustomoto @nubank E o @C6Bank que recebe reembolso das compras no meu cartao e nao devolve o dinheiro? Meu amigo, nem https://t.co/ZryhhESf7L resolve. Haja paciência com esses bancos "moderninhos" | 2 |
| 1636429585880367114 | phishing link:"https://magazineluizacompras.myshopify[.]com/products/placa-de-video-pci-e-12gb-gddr6-galax-rtx-3060-1-click-oc-36nol7md1voc",#phishing,#scam,#golpista,#golpe,#golpepix,#golpeGoogleADS,#fakewebsite,#golpetaai,#c6bank,@ShopifySupport,@Shopify,@C6Bank https://t.co/WqqaZW134u | 1 |
| 1636529404959502336 | Estou revoltado @C6Bank , fiz uma transferência para minha conta e estou com o MEU DINHEIRO “retido por segurança” a 7 dias, e me deram um prazo de mais 5 … | 1 |
| 1637900534014255106 | mano uma mina do @C6Bank me ligou perguntando se queria fazer o saque de aniversário do FGTS, respondi que não, ela questionou o motivo, eu disse que não tinha interesse … | 1 |
| 1636912141574844416 | Essa hora e eu passando raiva com o @C6Bank | 1 |
أهم 10 تغريدات حسب الإعجابات
| ID | Text | Like count |
|---|---|---|
| 1636088339173367814 | @C6Bank @thfobic Que você está cobrando taxa de manutenção de conta digital sendo esse um serviço essencial que é obrigatoriamente gratuito garantido pela Resolução n° 3.919 do Banco Central do … | 578 |
| 1636120700099411969 | @koaladaoceania @matheustomoto @nubank E o @C6Bank que recebe reembolso das compras no meu cartao e nao devolve o dinheiro? Meu amigo, nem https://t.co/ZryhhESf7L resolve. Haja paciência com esses bancos "moderninhos" | 381 |
| 1636136737993904134 | @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank As precisam aprender que com banco só o BACEN resolve haha | 363 |
| 1636171106435342338 | @jogadiacho @meryllotus @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank Gente, a cada mal atendimento de um banco informado pro BACEN, a empresa paga multa. Necessário informar! | 282 |
| 1636154788244082693 | @meryllotus @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank Gente banco ou solução de pagamentos é igual a BACEN. Fim | 107 |
| 1636173454859808768 | @oficialguigo @C6Bank @thfobic lacrou o banco https://t.co/X6re91Mh3k | 89 |
| 1636124008675459074 | @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank BACEN não resolveu? | 73 |
| 1638240113292374017 | Alguém mais com problemas pra conectar na conta do @C6Bank ? https://t.co/KrI1pPuk8g | 53 |
| 1638297474233257985 | Pra mim roupas são sinônimo de investimento e no app do @c6bank é possível investir a partir de R$ 20 pra atingir seus objetivos, seja lá quais forem! Com o … | 41 |
| 1636316750898774021 | @samarittcha @jogadiacho @meryllotus @ninacdr @atheon_apex @koaladaoceania @matheustomoto @nubank @C6Bank Muitos cidadãos ainda ñ têm certas informações para esse tipo de situação e isso influencia na nossa postura de cobrança. Banco … | 36 |
أهم اللغات المستخدمة
أهم 10 هاشتاقات
| Hashtag | Count |
|---|---|
| #grevenoconsignado | 33 |
| #aposentadosprejudicados | 15 |
| #voltaconsignado | 11 |
| #consignadoinss | 11 |
| #c6bank | 9 |
| #c6 | 5 |
| #consignadonaoegolpe | 4 |
| #bancos | 3 |
| #édasuavida | 2 |
| #publicidade | 2 |
أهم 10 إشارات
| Mention | Count |
|---|---|
| @c6bank | 1860 |
| @nubank | 131 |
| @thfobic | 87 |
| @matheustomoto | 64 |
| @o_pe_aga | 38 |
| @koaladaoceania | 34 |
| @atheon_apex | 33 |
| @timbrasil | 27 |
| @oficialguigo | 25 |
| @bancopan | 23 |
سحابة كلمات التغريدات
تحليل الرموز التعبيرية
متوسط الرموز التعبيرية لكل تغريدة:
15
الرموز التعبيرية المستخدمة
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤣 | 34 | rolling_on_the_floor_laughing |
| 🤡 | 16 | clown_face |
| 😭 | 9 | loudly_crying_face |
| 😡 | 8 | enraged_face |
| 🥺 | 8 | pleading_face |
| 🥲 | 8 | smiling_face_with_tear |
| 👏 | 8 | clapping_hands |
| 😤 | 7 | face_with_steam_from_nose |
| 💛 | 7 | yellow_heart |
| 😒 | 7 | unamused_face |
مجموعات الرموز التعبيرية
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 211 |
| People & Body | 45 |
| Objects | 7 |
| Travel & Places | 5 |
| Activities | 4 |
| Symbols | 3 |
| Food & Drink | 3 |
| Animals & Nature | 1 |
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