@askryanair | Tweet Data Analysis

Overview

Tweets covering

9 days

Latest tweet was on

2023-03-25

Earliest tweet was on

2023-03-15

Total number of tweets analysed

1,156

Average age of authors' accounts

9 years

Types of Tweets

Number of Retweets

90

7% of total

Number of Original tweets

366

31% of total

Number of tweets that were Quotes

11

0% of total

Number of tweets that were Replies

695

60% of total

Number of tweets that contain Hashtags

39

3% of total

Number of tweets that contain Mentions

1,156

100% of total

Devices Used to Tweet

Top 5 Devices

Source	Count
Twitter for iPhone	462
Twitter for Android	234
Zendesk	201
Twitter Web App	199
1fr	43

Device Distribution

Top 10 Accounts by Followers

Username	Name	Bio	Followers count
Ryanair	Ryanair	We sell seats, not windows 👀 Please contact @askryanair for all customer queries ✈️ Agents will be there to help from 7am-7pm Mon-Fri and 9am-6pm Sat-Sun 💬	710,177
MartaVerse	MartaVerse 🍑	Ceo of the Martaverse 💫 • Trading 📈📉 • NFTs 🪅 • Metaverse 🌌 • Always DYOR 🤓 • Stay peachy 🍑 NeverGiveUp🔥Click on my linktr for all my SM …	85,852
PatoAviador	Pato Aviador	Pedro Carvalho • Aviador, Jurista, Divulgador • Autor de “¡Preparados para el impacto!” y “Algo espantoso está a punto de ocurrir”	71,704
askryanair	Ask Ryanair	Welcome aboard Ryanair's new customer service account 🛫 Agents will be there to help from 7am-7pm (Mon-Fri) and 9am-6pm (Sat-Sun) 💬 👍	68,715
Ryanair_ES	Ryanair España	¡Bienvenid@ a bordo! ✈️ Info de interés👉 https://t.co/xhyMPbhMEe En @AskRyanair atendemos tus consultas en por MD de L a V de 10:00 a 19:00h ⏰	54,453
cronicasdeckard	Las crónicas de Deckard	No sé si soy cinéfilo, pero amo y me apasiona el cine, y escribir y hablar sobre él. Y no soy un replicante deckard80s@gmail.com	27,137
Ryanair_IT	Ryanair Italia	Benvenuti a bordo!✈️ Informazioni utili 👉https://t.co/b3xSd9LBy8 Per ogni dubbio, contatta @askryanair in DM dal L al V dalle 10 alle 19	22,577
RachTheWanderer	yeeb	Twenny3 \| #Together4YES	22,439
Flight_Refunds	FlightRefunds	Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds	19,523
Sineadburke10	Sinead	here for the craic only please no sliding into the DMs cos I will block ya !	16,566

Top 10 Accounts by Friends

Username	Name	Bio	Followers count
RachTheWanderer	yeeb	Twenny3 \| #Together4YES	14,758
Gemma_clark14	Gemma Clark 🇪🇺🌱she/her	👩‍🏫Presenter @SunnyGRadio 📻 Writer @tes @nexusEdUK Chapters in #tinyvoicestalk 📚Parkrun lover🌱🏃‍♀️ On a mission to debunk abortion myths! 👇🏻	13,871
askryanair	Ask Ryanair	Welcome aboard Ryanair's new customer service account 🛫 Agents will be there to help from 7am-7pm (Mon-Fri) and 9am-6pm (Sat-Sun) 💬 👍	13,080
ColClody	Colette Bennett#FBPE #FBPR	Retired. No direct messages please. I block anybody who sends me DMs.	8,988
Sineadburke10	Sinead	here for the craic only please no sliding into the DMs cos I will block ya !	8,183
russellquirk	Russell Quirk	Media commentator on #politics and #property. Property expert. Ad hoc TalkTV presenter. Co-founder ProperPR. Property Industry Eye columnist. Speaker.	6,274
braintree_	Shanine Shanine	Blogger @viewcheapseat, 'Hilarious British Woman'-Buzzfeed 'Buffet enthusiast'- BBC 'irredeemable lush' -Phil Small 'gossipy upstart' - Sam Swift	5,334
Txiki_Tales	Txiki Stu 🛫🍺🍷	Travel, food, drink, sport &politics. Non-native Bilbao expert. European short-breaker. txikistu@gmail.com. Was: Milan 🇮🇹 Next: Asturias 🇪🇸	5,220
guille_zndrke	Guille	Serial music industry entrepeneur - Making changes in web2 (@zndrke , @beatlockio , @flowtheapp) to be prepared for web3 (@mintickt)	5,000
Louis52810088	Ing. LOUIS NELSON	I fly like a butterfly and beak like a bee,Man is the product of his environment.Never give up on your dream.citizenships 🇦🇷🇮🇹🇪🇸🇭🇹 thks God,born in🇭🇹	4,988

Most Active Users

Username	Bio	Number of tweets
askryanair	Welcome aboard Ryanair's new customer service account 🛫 Agents will be there to help from 7am-7pm (Mon-Fri) and 9am-6pm (Sat-Sun) 💬 👍	201
Flight_Refunds	Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds	43
six_ofharmony	Blogging about my life, my experiences and my beautiful, happy family of six - me, hubby and our four boys.	16
_rioshannon	#BlackLivesMatter	12
Shauns_Aviation	1️⃣5️⃣ // I Post interesting incidents and movements around Dublin // Plane Spotter✈️📸// Radio Scanner📡📟// Nikon D3100 //📱Socials in link below ⬇️	12
ex_ulansistotal	“Todo esto antes era vida” Madre reincidente. Autodestruyendome	12
ccquad	Covid and sepsis survivor. Quadruple amputee. Reader.Pets as Therapy https://t.co/4xNmlc9BRx telling my story. My first life was good and so is my second. Blessed.	11
HannahRCoster	Aspiring writer, hobbyist photographer and musician. Passionate about good tv, books and video/board games. Social prescriber - all views my own.	11
peggarty66	-	10
siahtmoon	-	9

Tweets Per Day

Top 10 Tweets by Retweets

ID	Text	Retweet count
1636638500593315846	The social media team when you send your queries to @AskRyanair https://t.co/5HdhDQvV45	4
1636730648051298304	@askryanair Thanks, this is really helpful several hours after the plane left without us. Always there to help customers aren’t you #useless	4
1636742610231476232	@askryanair @Ryanair these were the queues at Faro Airport today, your planes left with <10 passengers on board and every airline but you had a representative to help. Chaos doesn't …	3
1637108773532712960	⚠️ Please do not provide any personal information to @CustomerResolut as this is not an official Ryanair account. We recommend not following their advice, as it may be incorrect. Keep …	3
1636297412804263936	@Ryanair cancelled my flight, the email link to change does not work, and I’m now 45 minutes into hold on the phone….not acceptable @askryanair	3
1636734230095884288	@askryanair @sxphkxlly @Ryanair @RyanairPress @FaroAirport @PSP_Portugal You can’t even get through in 3 hours. We have come to faro for flight at 10:15 am home 3 hours early and been …	3
1636743869625688065	@askryanair @sxphkxlly @Ryanair @RyanairPress @FaroAirport @PSP_Portugal Its a health and safety issue. No Exits open. People are dropping from dehydration, pregnant women, the elderly and children all dropping . I …	3
1638450690803548166	Still don't know who can answer all of your questions? Send @askryanair DM, they're waiting for you! https://t.co/4tA9rRUEYP	2
1636748074235174915	@askryanair Am presuming that this was only posted after all the complaints from this morning . You have let many of your customers down today , of whom many were …	2
1637139561808535553	@six_ofharmony @askryanair @Ryanair Glad you got home OK. I’m currently in Faro airport waiting for my flight to London Luton. My parents live near there and are picking me up, …	2

Top 10 Tweets by Likes

ID	Text	Like count
1636638500593315846	The social media team when you send your queries to @AskRyanair https://t.co/5HdhDQvV45	187
1637735571270385666	The @askryanair team after solving all of your queries! https://t.co/foRXEZnQuH	79
1639175718465855488	How you feel after @askryanair has solved all of your queries, send them a DM if you need help! https://t.co/tW7mWLJlQX	46
1638450690803548166	Still don't know who can answer all of your questions? Send @askryanair DM, they're waiting for you! https://t.co/4tA9rRUEYP	34
1636453532084600832	It's a well-known fact amongst anyone who has worked in corporate social media that the dream is to, just occasionally, be let loose to say whatever you jolly well like. …	19
1637131110059499522	Just took out a CCJ against @Ryanair @askryanair 💅	18
1637108773532712960	⚠️ Please do not provide any personal information to @CustomerResolut as this is not an official Ryanair account. We recommend not following their advice, as it may be incorrect. Keep …	16
1639181008980279299	Happy #WingFriday Folks @Ryanair @askryanair ✈️📸 https://t.co/iVmXCKewNU	11
1638525757000392707	@CatastrophicVid @mademe__smile at which point the passengers realised they hadn't preselected the option for an oxygen mask, or the upfront fee for it. @Ryanair @askryanair	9
1636743869625688065	@askryanair @sxphkxlly @Ryanair @RyanairPress @FaroAirport @PSP_Portugal Its a health and safety issue. No Exits open. People are dropping from dehydration, pregnant women, the elderly and children all dropping . I …	7

Top Languages Used

Top 10 Hashtags

Hashtag	Count
#ryanair	8
#fraude	4
#ryanairdontcare	3
#budapest	2
#happydays	2
#facilitator	2
#consultant	2
#strategy	2
#innovation	2
#verdi	2

Top 10 Mentions

Mention	Count
@askryanair	1,194
@ryanair	385
@customerresolut	89
@ryanair_es	83
@ryanair_it	39
@ryanairpress	18
@six_ofharmony	18
@hannahrcoster	16
@peggarty66	12
@faroairport	12

Wordcloud of Tweets

Emoji Analysis

Average emojis per tweet:

13

Emojis Used

Emoji	Count	Emoji Text
🤣	16	rolling_on_the_floor_laughing
🙏	10	folded_hands
😅	7	grinning_face_with_sweat
⬇️	6	down_arrow
😂	6	face_with_tears_of_joy
😭	4	loudly_crying_face
📍	4	round_pushpin
🙂	4	slightly_smiling_face
🤬	4	face_with_symbols_on_mouth
⚠️	4	warning

Emoji Groups

Emoji Group	Count
Smileys & Emotion	91
People & Body	29
Symbols	12
Objects	7
Travel & Places	4
Activities	4
Food & Drink	2
Animals & Nature	2

askryanair - Tweet Data Analysis