slinganswers - Tweet Data Analysis
Tweets Analysis - Keyword: @slinganswers
Published April 9, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-03-30
Earliest tweet was on
2023-03-21
Total number of tweets analysed
166
Average age of authors' accounts
8 years
Summarization
Customers are complaining about various issues with Sling TV, including missing channels, blackouts, difficulty updating billing information, long customer service wait times, and technical errors on their devices. Some are also calling for Sling to drop Fox News from their network or to make it a standalone channel. Many customers express frustration with Sling's customer service and unresolved issues.
Topic Modeling
- Issues with Sling's customer service
- Disappearance of channels from Sling's service
- Difficulty updating and managing billing information
- Blackout of sports channels and local games
- Technical issues with Sling's app and compatibility with devices
Emotional Analysis
The tweets express a range of negative emotions, including frustration, anger, disappointment, and impatience. Customers are expressing grievances about missing channels, poor customer service, technical issues, billing problems, and the inclusion of Fox News in their subscription. Some customers are threatening to cancel their service, while others are seeking help from Sling support. There is a strong sense of dissatisfaction among the customers expressed in these tweets.
Trend Analysis
- Complaints about missing channels and poor customer service from Sling and their support team (@slinganswers)
- Frustration with billing issues and difficulty updating payment information
- Issues with blackouts on ESPN and other channels
- Requests for support and assistance with accessing Sling on various devices, such as Roku and FireTV
- Concerns about the subscription price and desire to drop Fox News Network as a channel option.
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
2
1% of total
Number of Original tweets
82
49% of total
Number of tweets that were Quotes
1
0% of total
Number of tweets that were Replies
81
48% of total
Number of tweets that contain Hashtags
6
3% of total
Number of tweets that contain Mentions
166
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 86 |
| Twitter Web App | 40 |
| Twitter for Android | 35 |
| Twitter for iPad | 4 |
| Albatross for Twitter | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Sling | sling | 🎶 The live TV you looove 🎶 Chat with @SlingAnswers for help. | 56,030 |
| TheGeekKrys | Krys (She/They) ✊🏾 | (L)GBTQ+ 🌈 Social justice & CJ Reform Activist - No Justice no ☮️ Cats 🐈⬛ Planet over profit 🌎Florida State 🏹 #swiftie | All views are my own 💪🏼 | 18,440 |
| BlueOceanGal1 | BlueOceanGal 🇺🇸🇺🇦🏳️🌈🐱🌮💙🌻 | Progressive Democrat, Resister, Cat Mom, Ocean Lover, Anti- #PredatoryCommerce, Pro-Woman, Anti-racist, Anti-fascist, #BLM, I block trolls. **No lists please. | 7,923 |
| iamlauravaisman | Laura Vaisman | •I write to normalize the human experience. •Bringing raw authenticity & transparency to mental health 💜🌏💙 My books ↓↓ | 3,583 |
| ToutouleNtoya | Toutoule Ntoya, Ed.D | Educator | Entrepreneur | Innovator | Instructional Coach | Empowering youth | Founder https://t.co/RoFKpAs8mH @pivotedu | Science and Making is life | #FightOn | 2,751 |
| katykrayb | katy | Enjoy learning, understanding, and communicating with people, though generally prefer animals #StrongerTogether #BlueWave #resistance #KeepFamiliesTogether | 2,063 |
| _GatorGal | 𝑮𝒂𝒕𝒐𝒓𝑮𝒂𝒍𝑩𝒆𝒕𝒉 | HUGE #Gatorbaseball fanatic & all things #Gators | RIP my loving son Jason| mom to Zack,gma to Em & Carson |#Dysautonomia pt & advocate|#850Strong | 1,925 |
| sofiaflevin | Sofia Levin 🇵🇹 | const { 🧶, 🧁 , 💻 } = 💁🏻♀️. Software Engineer @ SoFi. @sofialevin@mastodon.social | 1,838 |
| misims2103 | Live Love Laugh | The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy. MLK | 1,653 |
| NeilHyndman | Neil | - | 1,482 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TheGeekKrys | Krys (She/They) ✊🏾 | (L)GBTQ+ 🌈 Social justice & CJ Reform Activist - No Justice no ☮️ Cats 🐈⬛ Planet over profit 🌎Florida State 🏹 #swiftie | All views are my own 💪🏼 | 16,808 |
| BlueOceanGal1 | BlueOceanGal 🇺🇸🇺🇦🏳️🌈🐱🌮💙🌻 | Progressive Democrat, Resister, Cat Mom, Ocean Lover, Anti- #PredatoryCommerce, Pro-Woman, Anti-racist, Anti-fascist, #BLM, I block trolls. **No lists please. | 8,467 |
| agisuccess4m | AAA | Volunteer:Obama for America 2012.OBAMA /BIDEN. Hillary Clinton 2016.BETO 2016.BIDEN HARRIS 2020 | 4,266 |
| misims2103 | Live Love Laugh | The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy. MLK | 3,247 |
| CStrable | Corey the Street | Movie box office analyst. But that doesn't pay the bills... he/him/his *BoxOfficeTheory | 3,245 |
| katykrayb | katy | Enjoy learning, understanding, and communicating with people, though generally prefer animals #StrongerTogether #BlueWave #resistance #KeepFamiliesTogether | 2,858 |
| DISINGERM_TEXAS | DISINGERM | Disingerm Inc - Check out Disingerm® Guard & Shield Green and many other products for your health and safety | 1,971 |
| iamlauravaisman | Laura Vaisman | •I write to normalize the human experience. •Bringing raw authenticity & transparency to mental health 💜🌏💙 My books ↓↓ | 1,954 |
| Paulie493 | Paulie | Creative Designer & Crafter | 1,771 |
| _GatorGal | 𝑮𝒂𝒕𝒐𝒓𝑮𝒂𝒍𝑩𝒆𝒕𝒉 | HUGE #Gatorbaseball fanatic & all things #Gators | RIP my loving son Jason| mom to Zack,gma to Em & Carson |#Dysautonomia pt & advocate|#850Strong | 1,750 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| InstaGator71 | - | 10 |
| MrsladyMarion | - | 7 |
| TheGeekKrys | (L)GBTQ+ 🌈 Social justice & CJ Reform Activist - No Justice no ☮️ Cats 🐈⬛ Planet over profit 🌎Florida State 🏹 #swiftie | All views are my own 💪🏼 | 6 |
| DaveEnzweiler | - | 5 |
| daledeannelson | - | 4 |
| Paulie493 | Creative Designer & Crafter | 4 |
| landytaylor1 | I love nature & cats/dogs. An advocate for equality/equity, Social justice, health care and peace. #Reparations #Richonne #SussexSupporter | 3 |
| ToutouleNtoya | Educator | Entrepreneur | Innovator | Instructional Coach | Empowering youth | Founder https://t.co/RoFKpAs8mH @pivotedu | Science and Making is life | #FightOn | 3 |
| sabmarina3 | - | 3 |
| 2Hard2Win | Beware, will randomly post about politics, @dallascowboys & share my photos. She/Her. #BLM #VoteBlue 🏳️🌈🏳️⚧️ally #Vaxxed | 3 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1638204597238890500 | @nickconfessore @katie_robertson @Sling @slinganswers Ya'll are using our money to subsidize this wretched network under the guise of it being a legitimate news channel. Please drop Fox (not)News Network. Make … | 1 |
| 1639415084274548736 | @slinganswers - I called Sling twice since early March about not getting local channels (that I paid for via Sling Blue). They said this is a known issue; no timeframe … | 0 |
| 1639364080812314624 | @slinganswers I am getting a 11-6 error on all my devices and I am NOT outside US and I am NOT using a VPN. Help please. | 0 |
| 1639360050324987905 | @slinganswers Is Sling not paying the referral bonus? I referred someone, and I haven't received mine nor them. | 0 |
| 1639327038153555971 | @slinganswers hi. Does sling tv allow you to pause live TV programs? | 0 |
| 1639308885231128577 | #Sling the "Enter New Payment Details" is not working and hasn't been for over a month. When will you fix this problem? I need to change my Credit Card information. … | 0 |
| 1639308097515663366 | @slinganswers trying to update my billing info. Tried the app. & website: unable to receive my new info. Tried the ph # : 78 minute wait I may quit service | 0 |
| 1639307876865900544 | @slinganswers I want to get sling. Got a sling gift card. But it won't let me check out Why | 0 |
| 1639266124851212288 | @slinganswers why am I having trouble Sign up with a sling gift card | 0 |
| 1639223823298973700 | @slinganswers it has now been 2 weeks that i have been missing channels that i pay extra for . I have contacted customer service twice on this issue and it … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638204597238890500 | @nickconfessore @katie_robertson @Sling @slinganswers Ya'll are using our money to subsidize this wretched network under the guise of it being a legitimate news channel. Please drop Fox (not)News Network. Make … | 2 |
| 1640046935783493632 | @hmommaerts @slinganswers @Sling Mine disappeared to | 1 |
| 1639065885901209601 | @slinganswers @Sling Obviously you are not ready!!! | 1 |
| 1639061099361316864 | @slinganswers People missing a lot tonight thanks to pathetic customer service! | 1 |
| 1639106515738173440 | @slinganswers @Sling my ABC channel disappeared from my guide. I had it for 2 weeks and currently have other local channels. Is there a reason why? Especially since prices increased … | 1 |
| 1639057294368419843 | @slinganswers 25 dollar gift card not working and agents won’t pick up phone…how do I get this resolved? | 1 |
| 1640440149275447296 | @InstaGator71 @Sling @slinganswers I had to restart my firetv and it was all good. Sorry to hear about ABC. I was excited when they came on board because I can … | 1 |
| 1640357462925533189 | @Sling @SlingAnswers can someone please give me some support? Nobody picks up after 30 minutes and I haven't had sling working right in over 2 months. #slingtv #fail | 1 |
| 1640065096079507458 | @slinganswers I cannot update my credit card info in order to pay my bill. | 1 |
| 1639416020602613761 | @RoughTradeRadio @slinganswers @AirTVhelp I pay for Sling Blue and my local channels and haven’t been receiving local channels since March. This is a known issue to Sling, but they aren’t … | 1 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #sling | 2 |
| #fail | 2 |
| #slingtv | 1 |
| #wplfinal | 1 |
| #iwantmymtv | 1 |
| #slingisbroken | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @slinganswers | 168 |
| @sling | 31 |
| @abcnetwork | 3 |
| @instagator71 | 3 |
| @toutoulentoya | 3 |
| @nickconfessore | 2 |
| @katie_robertson | 2 |
| @garbagetyme | 1 |
| @nwtice1 | 1 |
| @2hard2win | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
7
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| ▪️ | 4 | black_small_square |
| 🤬 | 2 | face_with_symbols_on_mouth |
| 😶🌫️ | 1 | face_in_clouds |
| 😭 | 1 | loudly_crying_face |
| 🤷🏻♀️ | 1 | woman_shrugging_light_skin_tone |
| 🤦♀️ | 1 | woman_facepalming |
| 🙄 | 1 | face_with_rolling_eyes |
| ® | 1 | registered |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 5 |
| Symbols | 5 |
| People & Body | 2 |
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