Tweets Analysis - Keyword: @YourSSE
Overview
Total number of tweets analysed
304
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
8 years
Types of Tweets
Number of Retweets
13
Percentage of total tweets
4%
Number of Original tweets
136
Percentage of total tweets
44%
Number of tweets that contain Mentions
304
Percentage of total tweets
100%
Number of tweets that were Replies
148
Percentage of total tweets
48%
Number of tweets that were Quotes
9
Percentage of total tweets
2%
Number of tweets that contain Hashtags
19
Percentage of total tweets
6%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 143 |
| Twitter for Android | 95 |
| Twitter Web App | 48 |
| Twitter for iPad | 12 |
| Khoros CX | 4 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SSE | SSE Plc | We’re investing more than ever before in a cleaner, more affordable and more secure energy system. SSE | We power change | 34,354 |
| ConstableChaos | Constable Chaos | The artist formerly known as Chaos ... Retired and living the dream in The Lakes eeeek 😱😱 ... Will continue to fight the thin blue lines corner 👍 | 25,151 |
| ssencommunity | Scottish and Southern Electricity Networks | We deliver electricity to over 3.8m homes & businesses in the north of Scotland & central southern England. We're open 24/7, 365 days a year to help. | 20,129 |
| HaycocksLondon | Haycocks No.9 | Born of a desire to create the perfect mixing spirit, Haycocks is a delicious blend of citrus and spice. https://t.co/g7EFUeIrZh | 8,160 |
| CaraHunterSDLP | Cara Hunter MLA 🕊 | East Derry SDLP MLA | Social Justice, Children & Young People Spokesperson | 27 | New Ireland | 02870348933 cara.hunter@mla.niassembly.gov.uk | 7,941 |
| jensenwinch1d | 🌻 | - | 5,590 |
| scotseafarms | Scottish Sea Farms | For the key facts and figures about how we farm, where we farm and, equally importantly, why we farm, visit https://t.co/OH09PUdWn8 | 4,877 |
| Raaaachh | Rachel Cunningham | HIBS💚💚 | 4,708 |
| SingleDadSW | Single Dad Social Work | Council estate writer & speaker👨👧🌆 📝 #LivingExperience©️ | 3,527 |
| JaynePDunn | Jayne Dunn | Trade Unionist🌹 | 3,185 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ssencommunity | Scottish and Southern Electricity Networks | We deliver electricity to over 3.8m homes & businesses in the north of Scotland & central southern England. We're open 24/7, 365 days a year to help. | 5,434 |
| MRJACKSONJOSEPH | JACKSON JOSEPH🇳🇬 IN 🇬🇧⚖💛 | OPPOSITE SEX: PEOPLE WHO ARE NOT THE SAME SEX. 🇳🇬NIGERIAN🇳🇬 LIVES @ 94 QUEENSBERRY PLACE E12 EMPLOYEE at LEADING SECURITY @SIAuk LICENCE @SIALondonRegion | 5,004 |
| cheerfulmittens | Snoozy72 #PCPEU 🐱🤷♀️ | The true measure of any society...how it treats its most vulnerable members 💕#PR #itwasascam #scfi proud mum/nan/woman 💕#HCS #NHS 💝 #autismacceptance | 4,824 |
| Nixie10 | Nicola McAuley | Born in Northern Ireland 💚 Living in Scotland 💙 Cmon Northern Ireland and Scotland in Euro 24 Qualifiers | 3,397 |
| john_mack1974 | John Mackenzie #ImStillJohn | #ImStillJohn #LGBTQ , Equality, Social Housing, Energy Crisis Unite the Union member 🏴🇮🇪🍀 @John_Mack1974@mastodon.ie | 3,201 |
| redpepper1011 | reann | #disability awareness is everything..❤️ truth matters .. fighting for the truth & justice | 3,045 |
| JHowEFC08 | John Howard | Dad, Everton fan, @EvertonWomen correspondent for @RBMersey and just finished my first draft on my debut novel with @WeAreProvoco which is due out in 2023. | 2,621 |
| JaynePDunn | Jayne Dunn | Trade Unionist🌹 | 2,428 |
| Raaaachh | Rachel Cunningham | HIBS💚💚 | 2,287 |
| CaraHunterSDLP | Cara Hunter MLA 🕊 | East Derry SDLP MLA | Social Justice, Children & Young People Spokesperson | 27 | New Ireland | 02870348933 cara.hunter@mla.niassembly.gov.uk | 2,267 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| MarkBeerstar58 | - | 25 |
| SCNathan | Portfolio person. OBE for fairness. @refugeesathome, Once BBC/C4N Editor. Also on @scnathan@mastodonapp.uk #girlyswot #rootlesscosmopolitan #DoGooder | 10 |
| jimmymumu | Watching the crazy world through my window I love music and good food and travel | 9 |
| Jeanne7759 | Lifetime spent working with seeds, I love my animals, my husband and scuba diving. Agricultural Regulatory Consultant. All views and opinions strictly my own. | 7 |
| bobfortheworld | - | 5 |
| PaulMcGee88 | Father brother uncle. XL Bully owner. Carnivore, unapologetic independent living man with principalities to uphold. | 5 |
| Nic_Nac_Ola | Cymraes. Dysgwr Cymraeg. Spooky Bitch ❤️⚽️❤️ This Queen don’t need a King | 5 |
| john_mack1974 | #ImStillJohn #LGBTQ , Equality, Social Housing, Energy Crisis Unite the Union member 🏴🇮🇪🍀 @John_Mack1974@mastodon.ie | 5 |
| ChrissieClarky | Mother of Mayhem. Wife of a Hero. LGBTQI+ ally. SNP. Socialist. Bit weird. Racists, homophobes, TERFs etc get blocked, no exceptions. *Still* not Jack Monroe. | 4 |
| livia_armst | #ActuallyAutistic #ADHD 🏴 | Geography 🗺 | Games 👾 | Nature 🌿 | | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640308180138983426 | In 2020, SSE Energy Services was acquired by @OVOEnergy from SSE plc (us). SSE Energy Services is now owned and operated by OVO Energy. For any queries regarding your electricity, gas, home services, phone or broadband you will need to get in touch with @YourSSE. 🏠💡 https://t.co/XLMYmOSuRi | 2 |
| 1638513353650851842 | In 2020, SSE Energy Services was acquired by @OVOEnergy from SSE plc (us). SSE Energy Services is now owned and operated by OVO Energy. For any queries regarding your electricity, gas, home services, phone or broadband you will need to get in touch with @YourSSE. 🏠💡 https://t.co/z5lAA8046j | 2 |
| 1640240148641198080 | Good morning @NEA_UKCharity my energy supplier @YourSSE has increased the emergency on both my gas and electric pay-as-you-go meters from £5 to £15. This may sound good, but there was no consulting and means I’m in emergency more than I’m not.. #fuelpoverty 👨👧🌆⛽️⚡️ | 2 |
| 1638464721425686531 | OK, everyone can relax .. I had an update by DM to say the Complaints Team are going to contact me on March 21st .. ohh wait, that was yesterday and guess what ? .. nothing, nowt, zip, zilch, nada ... More lies from @YourSSE @ovoenergy https://t.co/U2RNiCbKvw | 1 |
| 1639905786619912192 | @YourSSE Every link I click on goes back to the same irrelevant page. Really terrible service…dread ti think how you treat customers not deemed a priority if this is what the ‘vulnerable’ ones get | 1 |
| 1640706389071785985 | @YourSSE 1/ I transferred the electricity accounts of 2 flats from my name (landlord) to the new tenants. Was given new a/c numbers and 19 digit purchase codes. Tenants called up to confirm. However neither smartmeter has been reset meaning they have no idea of usage and can't | 1 |
| 1638932820138622982 | @beckykk_ @OVOEnergy @YourSSE I wouldn’t count on that. Been trying to escalate my complaint to the point of being able to go to Ombudsman for a year now, but we are completely stuck as they have made this impossible. @YourSSE has the WORST customer service of any company I’ve dealt with- utterly disgraceful. | 1 |
| 1638489019947286528 | Despite having a fixed rate , which has been a life saver for my small business @YourSSE are passing this cost onto small business . This company tripled their profits last year , How can this be right or fair? @ofgem why are you allowing this to happen ? #smallbusiness https://t.co/Fo3Yn1EPn5 | 1 |
| 1641023326758862850 | @MSKelitesports @YourSSE Spot on | 1 |
| 1638841883471360000 | @CareerReadyUK Graduates 2023. Thanks to our mentor partners @YourSSE @glasgowlife @GlasgowWest4 for their support on this journey to GRADUATION! https://t.co/p5E4HrDIse | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638464721425686531 | OK, everyone can relax .. I had an update by DM to say the Complaints Team are going to contact me on March 21st .. ohh wait, that was yesterday and guess what ? .. nothing, nowt, zip, zilch, nada ... More lies from @YourSSE @ovoenergy https://t.co/U2RNiCbKvw | 10 |
| 1640240148641198080 | Good morning @NEA_UKCharity my energy supplier @YourSSE has increased the emergency on both my gas and electric pay-as-you-go meters from £5 to £15. This may sound good, but there was no consulting and means I’m in emergency more than I’m not.. #fuelpoverty 👨👧🌆⛽️⚡️ | 6 |
| 1641025505058074626 | Several constituents STILL without their £600 vouchers from @YourSSE . @SSEAirHelp when can they be expected? | 5 |
| 1638562051109933058 | @YourSSE @CarolineLucas @NeilJamesonUK @SSE @_HouseChoiceLtd And tried your form - which said “sorry something went wrong with the form” told me to call another number. That has sent me on an eternal “sorry we are too busy to talk to you” loop. What next? Don’t ANY of your contact systems work? | 4 |
| 1640609046922182658 | @elonmusk Show that to SSE Energy @yoursse - that company is a disgrace. Customer service is as good as a fire chocolate guard! Incapable. | 3 |
| 1640308180138983426 | In 2020, SSE Energy Services was acquired by @OVOEnergy from SSE plc (us). SSE Energy Services is now owned and operated by OVO Energy. For any queries regarding your electricity, gas, home services, phone or broadband you will need to get in touch with @YourSSE. 🏠💡 https://t.co/XLMYmOSuRi | 2 |
| 1639277667508793349 | Amazing that @YourSSE can manage to not process my refund correctly three times. They've now owed me £450 for 2 months. I suppose I could always barge my way in and fit a pre-payment meter? | 2 |
| 1638513353650851842 | In 2020, SSE Energy Services was acquired by @OVOEnergy from SSE plc (us). SSE Energy Services is now owned and operated by OVO Energy. For any queries regarding your electricity, gas, home services, phone or broadband you will need to get in touch with @YourSSE. 🏠💡 https://t.co/z5lAA8046j | 2 |
| 1640711649459060737 | @YourSSE APPALLING service. 4 weeks of calling final account team on multiple occasions. Team agreeing final bill was incorrect, that they would review and ring back same day or next day. NO ONE CALLS BACK. Vulnerable people living in house and this is causing considerable stress | 2 |
| 1641361249056219136 | @PaulMcGee88 @YourSSE @OVOEnergy Utter shitecompany. Call centres everywhere except in the UK. NOBODY UNDERSTANDS JAMAICAN | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #ovo | 3 |
| #sse | 3 |
| #fuelpoverty | 2 |
| #gdpr | 2 |
| #smallbusiness | 2 |
| #stephenfitzpatrick | 1 |
| #splittarrif | 1 |
| #economy10 | 1 |
| #justiceforjasper | 1 |
| #gas | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @yoursse | 314 |
| @ovoenergy | 48 |
| @sse | 36 |
| @carolinelucas | 19 |
| @bestforbritain | 14 |
| @ofgem | 13 |
| @_housechoiceltd | 13 |
| @scnathan | 9 |
| @jeanne7759 | 7 |
| @neiljamesonuk | 5 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
20
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 9 | loudly_crying_face |
| 😡 | 6 | enraged_face |
| 🤣 | 5 | rolling_on_the_floor_laughing |
| 🏠 | 4 | house |
| 💡 | 4 | light_bulb |
| 😂 | 3 | face_with_tears_of_joy |
| 💯 | 3 | hundred_points |
| 🖕 | 3 | middle_finger |
| 👨👧 | 2 | family_man_girl |
| 🌆 | 2 | cityscape_at_dusk |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 36 |
| People & Body | 12 |
| Travel & Places | 10 |
| Objects | 4 |
| Activities | 1 |