flybe - Tweet Data Analysis

Tweets Analysis - Keyword: @flybe

Veröffentlicht am 6. April 2023

Übersicht

Tweets covering

4 days

Latest tweet was on

2023-03-28

Earliest tweet was on

2023-03-23

Total number of tweets analysed

18

Average age of authors' accounts

6 years

Zusammenfassung

Passengers are expressing their frustrations with cancelled flights, damaged luggage, and difficulty reaching customer service. There are also concerns about upcoming strikes and confusion regarding visa requirements. The demise of Flybe has also led to criticism of British Airways. Some passengers are seeking assistance with booking and transit issues.

Themenmodellierung

  • Cancellation and refund issues with flybe and British Airways
  • Poor customer service and dissatisfaction with airline performance
  • Luggage and baggage issues
  • Transit and visa requirements for flights
  • Enquiring about upcoming strike and flight information

Emotionsanalyse

The majority of the tweets express frustration, anger, and dissatisfaction with British Airways and Flybe due to flight cancellations, baggage problems, customer service, and difficulty with transit visas. Some tweets also express confusion and a desire for information about upcoming strikes and check-in procedures. One tweet congratulates British Airways for taking the top spot on the worst airline list. Overall, the emotions expressed are negative and indicate a high level of dissatisfaction with the airlines' service.

Trendanalyse

  • Complaints about cancelled flights and difficulties in getting refunds or assistance from airlines.
  • Instances of poor customer service from airlines, including long wait times and unresponsiveness.
  • Issues with baggage, including damage and stolen items, as well as confusion over visas and transit requirements.
  • Concerns and inquiries about upcoming strikes and their impact on flights.
  • Inquiries about check-in procedures and arrival times for flights.

Haftungsausschluss: Die Textanalyse auf twtdata.com, unterstützt durch OpenAI, stellt nicht die Ansichten von twtdata.com oder seinen verbundenen Unternehmen dar. Die Analyse dient nur zu Informationszwecken und ist keine Bestätigung einer Meinung.

Tweet-Arten

Number of Retweets

2

11% vom Gesamten

Number of Original tweets

2

11% vom Gesamten

Number of tweets that were Quotes

1

5% vom Gesamten

Number of tweets that were Replies

14

77% vom Gesamten

Number of tweets that contain Hashtags

1

5% vom Gesamten

Number of tweets that contain Mentions

18

100% vom Gesamten

Verwendete Geräte zum Tweeten

Top 5 Geräte

Source Count
Twitter for iPhone 11
Twitter Web App 3
retweet089000001 1
1fr 1
Twitter for Android 1

Geräteverteilung

Verwendete Geräte zum Tweeten

Top 10 Konten nach Followern

Username Name Bio Followers count
British_Airways British Airways Official British Airways Twitter account. We love reading your Tweets & are here 24 hours a day, 7 days a week to help. You can also visit: 1.444.281
Flight_Refunds FlightRefunds Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds 19.539
l4rk1n Lark It's not my car, i have no money and a small weiner ! This one time at band camp. I love the Villa, Supporter of https://t.co/aelBS1NKlz 797
Jiggyslim1 wizzy socialworker❤|| realist🎯||ManchesterUnitedfan❤|| good listening skills👂 715
thecounciltale CouncilEstateTales Podcast coming soon. Tales of growing up on a council estate in the North East England in the 80s & 90s. 40
pawpaw_L46 🇹🇷 🇱🇨🇨🇴🇵🇦 🇫🇯🇼🇸🇳🇨🇳🇿🇦🇺🇮🇩🇲🇾🇹🇭 Sailing around the world to see if it’s really flat. Climate change is real, I experience it daily. Currently in Türkiye for the winter season. 21
vocalcow Opinionated Old Cow Author The Opinionated Old Cow: Ruminations from the Field. Wife of retired ambassador; veteran diplomatic appendage. Mother, grandmother. Island dweller. 8
Ratbastage33 none - 2
TonyOlivier12 Tony Olivier - 1
STYLEDBYCATCAT CAT CAT - 0

Top 10 Konten nach Following

Username Name Bio Followers count
British_Airways British Airways Official British Airways Twitter account. We love reading your Tweets & are here 24 hours a day, 7 days a week to help. You can also visit: 93.888
l4rk1n Lark It's not my car, i have no money and a small weiner ! This one time at band camp. I love the Villa, Supporter of https://t.co/aelBS1NKlz 1.479
Jiggyslim1 wizzy socialworker❤|| realist🎯||ManchesterUnitedfan❤|| good listening skills👂 749
Flight_Refunds FlightRefunds Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds 359
thecounciltale CouncilEstateTales Podcast coming soon. Tales of growing up on a council estate in the North East England in the 80s & 90s. 172
pawpaw_L46 🇹🇷 🇱🇨🇨🇴🇵🇦 🇫🇯🇼🇸🇳🇨🇳🇿🇦🇺🇮🇩🇲🇾🇹🇭 Sailing around the world to see if it’s really flat. Climate change is real, I experience it daily. Currently in Türkiye for the winter season. 86
Ratbastage33 none - 79
vocalcow Opinionated Old Cow Author The Opinionated Old Cow: Ruminations from the Field. Wife of retired ambassador; veteran diplomatic appendage. Mother, grandmother. Island dweller. 26
pmsmm2604 Qwerty Qwerty 22
TonyOlivier12 Tony Olivier - 19

Aktivste Nutzer

Username Bio Number of tweets
pmsmm2604 Qwerty 4
Flight_Refunds Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds 2
British_Airways Official British Airways Twitter account. We love reading your Tweets & are here 24 hours a day, 7 days a week to help. You can also visit: 1
HannahL81798922 - 1
Jiggyslim1 socialworker❤|| realist🎯||ManchesterUnitedfan❤|| good listening skills👂 1
Ratbastage33 - 1
STYLEDBYCATCAT - 1
TonyOlivier12 - 1
l4rk1n It's not my car, i have no money and a small weiner ! This one time at band camp. I love the Villa, Supporter of https://t.co/aelBS1NKlz 1
nweuropetravel - 1

Tweets pro Tag

Tweets pro Tag Diagramm

Top 10 Tweets nach Retweets

ID Text Retweet count
1639666800014024706 @British_Airways @flybe You’ve just cancelled my flight, I have dog kennels booked, child care, helicopter transfer, time off work etc etc, you are a disgusting airline, been on the phone … 2
1639385504197099520 @flybe @bookingcom am i going yo get my money back this year for my cancelled flight? Been 6 weeks now. 1
1640823253303275525 @British_Airways @flybe @SpeedbirdSean @British_Airways I had two bags damaged as well as Items stolen out of my luggage.I have tried to contact for 3 months w/ no answer on the … 0
1640720283202879489 @Deepti_Mis @British_Airways @flybe Turned out we didn't need a transit visa after all. Since we did not have to check our baggage, we remained on the 'airside' and did not … 0
1640386874228310016 @British_Airways @flybe Where can one get information on the upcoming strike as it affects flights from Nice? 0
1640364325201403904 @British_Airways @flybe Any updates on 31 March strike? 0
1640359103045271552 @British_Airways @flybe How is it that you still book flights that have impossible connecting flights to reach in time? 55 minutes to deboard a flight, get through customs, travel 20 … 0
1639681225777348608 @British_Airways @flybe https://t.co/5W8A6IvDDY 0
1639664322262577153 @British_Airways @flybe Hi there,I will have a flight from Paris to London next week, I was wondering if I arrived at airport earlier like 3 hours earlier, can I do … 0
1639623715246727170 With the demise of @Flybe, @BritishAirways now occupies the top spot on the worst airline list. Congratulations to all, a long time in the making 0

Top 10 Tweets nach Likes

ID Text Like count
1639385504197099520 @flybe @bookingcom am i going yo get my money back this year for my cancelled flight? Been 6 weeks now. 2
1639666800014024706 @British_Airways @flybe You’ve just cancelled my flight, I have dog kennels booked, child care, helicopter transfer, time off work etc etc, you are a disgusting airline, been on the phone … 1
1640823253303275525 @British_Airways @flybe @SpeedbirdSean @British_Airways I had two bags damaged as well as Items stolen out of my luggage.I have tried to contact for 3 months w/ no answer on the … 0
1640720283202879489 @Deepti_Mis @British_Airways @flybe Turned out we didn't need a transit visa after all. Since we did not have to check our baggage, we remained on the 'airside' and did not … 0
1640386874228310016 @British_Airways @flybe Where can one get information on the upcoming strike as it affects flights from Nice? 0
1640364325201403904 @British_Airways @flybe Any updates on 31 March strike? 0
1640359103045271552 @British_Airways @flybe How is it that you still book flights that have impossible connecting flights to reach in time? 55 minutes to deboard a flight, get through customs, travel 20 … 0
1639681225777348608 @British_Airways @flybe https://t.co/5W8A6IvDDY 0
1639664322262577153 @British_Airways @flybe Hi there,I will have a flight from Paris to London next week, I was wondering if I arrived at airport earlier like 3 hours earlier, can I do … 0
1639623715246727170 With the demise of @Flybe, @BritishAirways now occupies the top spot on the worst airline list. Congratulations to all, a long time in the making 0

Top verwendete Sprachen

In Tweets verwendete Sprachen

Top 10 Hashtags

Hashtag Count
#jfkba30772 1
#24266721 1
Top Hashtags

Top 10 Erwaenungen

Mention Count
@flybe 18
@british_airways 16
@bookingcom 2
@speedbirdsean 1
@deepti_mis 1
@l4rk1n 1
@britishairways 1
@thecounciltale 1
@pmsmm2604 1
Top Erwaenungen

Wortwolke der Tweets

Wortwolke der Tweets

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