harshilmathur - Tweet Data Analysis
Tweets Analysis - Keyword: @harshilmathur
Publie le 08/03/2023
Resume
Tweets covering
9 days
Latest tweet was on
2023-02-20
Earliest tweet was on
2023-02-11
Total number of tweets analysed
31
Average age of authors' accounts
10 years
Resume
Razorpay, a CIO organization, recently held an offsite in Pondicherry and thanked their founders and leadership for theirsupport of the people-centric culture. Despite the post trip goodies, customers have raised complaints about payment gateway failures, money being deducted despite gateway timeouts, vendors not receiving payments and funds being held for no reason. Customers also raised complaints about delayed refunds, harrassment calls and payments not reaching the beneficiary. Friends have also asked for opinions on whether recession will hit India in 2023/2024. Finally, customers have also raised complaints regarding disabled accounts and lack of customer service number or support email address.
Modelisation des Sujets
- Company Culture & Management: Annual offsite for CIO Org in Pondicherry at @Razorpay. We thank founders @harshilmathur @shashank_kr and leadership for the unwavering support and strong people centric culture at razorpay.
- Customer Relations: cc @harshilmathur - why does your payment gateway fail so often and even then the money gets deducted and nobody helps? If it shows gateway timed out why is the money getting deducted? Why has the vendor got it yet? Terrible.
- Technical Issues & Support: @Bhavish_A @harshilmathur We've been facing a lot of payment failures through Razorpay as well on the merchant end, not sure why. Did raise the issue with support but no progress.
- Complaints & Refunds: @harshilmathur @RazorpayCare @RazorpayEngg @Razorpay can you pls confirm on status of #refund, instead of template replies? @savaaricars @BandBajaateRaho @jagograhakjago #URGENT
- Miscellaneous: Friends what do you think, is recession going to hit India in 2023 or 2024? Share ur views.@AnilSinghvi_ @Prafull_mbachai @Nithin0dha @amrishrau @Ashneer_Grover @harshilmathur
Analyse des Sentiments
The majority of these tweets express frustration and confusion with Razorpay, a payment gateway, and its founders @harshilmathur and @shashank_kr. There are complaints about payment failures, delays in refunds, and lack of customer service. Some of the tweets express appreciation for the company's culture and support, while others express disbelief and anger at the company's lack of responsiveness. The last few tweets express confusion and disbelief at the lack of customer service from the largest payment processing company.
Analyse des Tendances
- Company Culture - Unwavering Support & People-Centric.
- Payment Gateway Failures & No Help From Vendors.
- Issues Raised With Support - No Progress.
- Inquiry Regarding Refunds & Money Deduction.
- Terrible Service & Harassment.
Avertissement : L'analyse de texte de twtdata.com utilise OpenAI et ne represente pas les opinions de twtdata.com ou de ses affilies. L'analyse est uniquement a titre informatif et ne constitue pas une approbation d'une quelconque opinion.
Types de Tweets
Number of Retweets
6
19% du total
Number of Original tweets
8
25% du total
Number of tweets that were Quotes
7
22% du total
Number of tweets that were Replies
14
45% du total
Number of tweets that contain Hashtags
7
22% du total
Number of tweets that contain Mentions
31
100% du total
Appareils Utilises pour Tweeter
Top 5 Appareils
| Source | Count |
|---|---|
| Twitter for Android | 18 |
| Twitter for iPhone | 7 |
| Twitter Web App | 6 |
Repartition des Appareils
Top 10 Comptes par Abonnes
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Vylkrom | Vishesh Chopra | @BeUnic_india , @DazeIndia , @CryptoArtIndiaEntrepreneur, consultant, artist, writer. Taking life with a pinch of salt. | 1 509 |
| Bhavish_A | Bhavish Ailani | Stand Up Comic, here only to complain to customer care accounts in case my Bhel is undelivered.Contact: bhavish.ailani@gmail.com | 1 379 |
| AapkiAwaaz_RK | Rakesh Kumar Sood | Helping soul | 1 102 |
| chitbhanu | Chitbhanu Nagri | Curious about investments in People & Markets. HR professional. Sr VP People Ops @Razorpay | 517 |
| prabhakar_u | Prabhakar Undurthi | - | 474 |
| ChanakyaShah | Chanakya | Data Analyst • Expect tweet storms on Manchester United, Apple & Index Funds | 241 |
| CLOUD3VELOPER | NERDVELOPER | - | 164 |
| pitam2010 | Pitam | Bharotiyo Bangali | 🐦 🇮🇳 | Hardworking and Aspiring Middle Class Taxpaying Indian. Apolitical. What is right is right. What is wrong is wrong.RTs are NOT endorsements | 74 |
| ankitverma701 | Ankit verma | सुबह की ख़्वाहिशें शाम तक टाली है कुछ इस तरह हमने जिंदगी संभाली है..❤️ | 22 |
| AanchalGulati8 | Oddcat | Every purr tells a story. Be open as we walk the walk and talk the talk & while you’re at it- overdress and copy that. https://t.co/7AoLIIDu82 | 20 |
Top 10 Comptes par Abonnements
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Vylkrom | Vishesh Chopra | @BeUnic_india , @DazeIndia , @CryptoArtIndiaEntrepreneur, consultant, artist, writer. Taking life with a pinch of salt. | 4 997 |
| CLOUD3VELOPER | NERDVELOPER | - | 3 685 |
| prabhakar_u | Prabhakar Undurthi | - | 1 435 |
| Bhavish_A | Bhavish Ailani | Stand Up Comic, here only to complain to customer care accounts in case my Bhel is undelivered.Contact: bhavish.ailani@gmail.com | 916 |
| pitam2010 | Pitam | Bharotiyo Bangali | 🐦 🇮🇳 | Hardworking and Aspiring Middle Class Taxpaying Indian. Apolitical. What is right is right. What is wrong is wrong.RTs are NOT endorsements | 889 |
| chitbhanu | Chitbhanu Nagri | Curious about investments in People & Markets. HR professional. Sr VP People Ops @Razorpay | 356 |
| ChanakyaShah | Chanakya | Data Analyst • Expect tweet storms on Manchester United, Apple & Index Funds | 275 |
| MalikAarif1430 | Aarif Malik | Programmer. | 255 |
| CAKartikGupta1 | CA Kartik Gupta | A Critical thinker & Logical Analyst!Loud with Actions and calm with results.Can talk about almost everything, I mean everything!Never settles for ordinary!! | 152 |
| sachin_yardi | SY | - | 95 |
Utilisateurs les Plus Actifs
| Username | Bio | Number of tweets |
|---|---|---|
| pitam2010 | Hardworking and Aspiring Middle Class Taxpaying Indian. Apolitical. What is right is right. What is wrong is wrong.RTs are NOT endorsements | 5 |
| RANESUDARSHAN | - | 5 |
| ashishegaonkar | - | 2 |
| prabhakar_u | - | 2 |
| MalikAarif1430 | Programmer. | 2 |
| VirsaTravels | We are New Delhi based travel company offering Luxury, Tailor-made India tours. | 2 |
| AapkiAwaaz_RK | Helping soul | 2 |
| AanchalGulati8 | Every purr tells a story. Be open as we walk the walk and talk the talk & while you’re at it- overdress and copy that. https://t.co/7AoLIIDu82 | 1 |
| sachin_yardi | - | 1 |
| rajegayatri | Fitness Coach @ Viraj Yoga Nanded City Pune | 1 |
Tweets par Jour
Top 10 Tweets par Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1627532298534150145 | @RazorpayCare @Razorpay how many #reminders do you need for #refund of Rs.3216 issued by @savaaricars? @harshilmathur @jagograhakjago @BandBajaateRaho @CimGOI #URGENT https://t.co/niTF8Ikmr9 | 2 |
| 1627568976342708226 | @harshilmathur @RazorpayCare @RazorpayEngg @Razorpay can you pls confirm on status of #refund, instead of template replies? @savaaricars @BandBajaateRaho @jagograhakjago #URGENT https://t.co/mfgEc1r0Wd https://t.co/CGaqZjoDaB | 1 |
| 1624709945315983360 | @harshilmathur @shashank_kr @YashorajT @RazorpayCare please check the screenshot and stop harrassing sending mails and calls very pathetic experience from both the companies atleast not expected from razorpay it's a fraud … | 1 |
| 1624986340197814272 | @harshilmathur @shashank_kr @CASHeApp @YashorajT @Cyberdost @RazorpayCare @RBIsays started harrasment calls from morning when will I get the relief from this, useless people from cashe and razorpay please do something from … | 1 |
| 1625531951464747009 | Annual offsite for CIO Org in Pondicherry at @Razorpay . We thank founders @harshilmathur @shashank_kr and leadership for the unwavering support and strong people centric culture at razorpay. Post trip … | 1 |
| 1627759808953856001 | @Bhavish_A @harshilmathur We've been facing a lot of payment failures through Razorpay as well on the merchant end, not sure why. Did raise the issue with support but no progress. | 0 |
| 1626070880341327872 | Friends what do you think, is recession going to hit India in 2023 or 2024? Share ur views.@AnilSinghvi_ @Prafull_mbachai @Nithin0dha @amrishrau @Ashneer_Grover @harshilmathur | 0 |
| 1624626641216614400 | @Razorpay @harshilmathur should learn everything it can on “how to run a customer centric company” from @zerodhaonline | 0 |
| 1624685320158552064 | @RazorpayCare Thanks a lot #razorpay and @harshilmathur I will DM my details. | 0 |
| 1624806025592467457 | @harshilmathur Sir, it has been 9 days and this issue is still not resolved. Our business is on halt. Even settlement is delayed. The L1 escalation guy is not responding.Please … | 0 |
Top 10 Tweets par J'aime
| ID | Text | Like count |
|---|---|---|
| 1625531951464747009 | Annual offsite for CIO Org in Pondicherry at @Razorpay . We thank founders @harshilmathur @shashank_kr and leadership for the unwavering support and strong people centric culture at razorpay. Post trip … | 4 |
| 1627691094774521856 | Cc @harshilmathur - why does your payment gateway fail so often and even then the money gets deducted and nobody helps? If it shows gateway timed out why is the … | 3 |
| 1627759808953856001 | @Bhavish_A @harshilmathur We've been facing a lot of payment failures through Razorpay as well on the merchant end, not sure why. Did raise the issue with support but no progress. | 1 |
| 1627568976342708226 | @harshilmathur @RazorpayCare @RazorpayEngg @Razorpay can you pls confirm on status of #refund, instead of template replies? @savaaricars @BandBajaateRaho @jagograhakjago #URGENT https://t.co/mfgEc1r0Wd https://t.co/CGaqZjoDaB | 1 |
| 1627532298534150145 | @RazorpayCare @Razorpay how many #reminders do you need for #refund of Rs.3216 issued by @savaaricars? @harshilmathur @jagograhakjago @BandBajaateRaho @CimGOI #URGENT https://t.co/niTF8Ikmr9 | 1 |
| 1626490396560990209 | @Razorpay @harshilmathur @RazorpayCare @FinMinIndia You cannot hold my funds. As we haven't done anything suspicious & won't be able to share invoices. You have to hold my money for the … | 1 |
| 1624626641216614400 | @Razorpay @harshilmathur should learn everything it can on “how to run a customer centric company” from @zerodhaonline | 0 |
| 1624685320158552064 | @RazorpayCare Thanks a lot #razorpay and @harshilmathur I will DM my details. | 0 |
| 1624709945315983360 | @harshilmathur @shashank_kr @YashorajT @RazorpayCare please check the screenshot and stop harrassing sending mails and calls very pathetic experience from both the companies atleast not expected from razorpay it's a fraud … | 0 |
| 1624806025592467457 | @harshilmathur Sir, it has been 9 days and this issue is still not resolved. Our business is on halt. Even settlement is delayed. The L1 escalation guy is not responding.Please … | 0 |
Principales Langues Utilisees
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #refund | 5 |
| #urgent | 5 |
| #reminders | 2 |
| #razorpay | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @harshilmathur | 30 |
| @razorpaycare | 16 |
| @razorpay | 11 |
| @shashank_kr | 8 |
| @savaaricars | 5 |
| @jagograhakjago | 5 |
| @yashorajt | 5 |
| @bandbajaateraho | 4 |
| @razorpayengg | 3 |
| @casheapp | 3 |
Nuage de Mots des Tweets
Analyse des Emojis
Moyenne d'emojis par tweet :
3
Emojis Utilises
| Emoji | Count | Emoji Text |
|---|---|---|
| 🚀 | 1 | rocket |
Groupes d'Emojis
| Emoji Group | Count |
|---|---|
| Travel & Places | 1 |
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