ShellStationsUS - Tweet Data Analysis
Tweets Analysis - Keyword: @ShellStationsUS
Publie le 09/03/2023
Resume
Tweets covering
5 days
Latest tweet was on
2023-02-14
Earliest tweet was on
2023-02-08
Total number of tweets analysed
5
Average age of authors' accounts
8 years
Resume
A 17 year-old was questioned and denied access to petrol at a Shell station. It is also possible to use the pay and save feature of the Shell app without using accumulated fuel rewards. There is potential difficulty using the Shell card chip and rewards on pump failures.
Modelisation des Sujets
- Customer Experiences
- App Use
- Reward Systems
- Age Restrictions for Buying Fuel
- Technical Issues with Pumps
Analyse des Sentiments
The tweets expressed a range of emotions, from frustration and distress to confusion and disappointment. The first tweet expresses frustration at the situation described in the second tweet, in which a 17-year-old was refused petrol for her vehicle. The third tweet expresses confusion as to how to use the pay and save feature on the app. The fourth tweet expresses a sense of anticipation, as the user watches the news unfold. The fifth tweet expresses disappointment as the user was unable to use their fuel rewards due to a malfunctioning pump.
Analyse des Tendances
- Customer Service
- Fuel Rewards
- Age Requirements
- Pay and Save Feature
- Pump Issues
Avertissement : L'analyse de texte de twtdata.com utilise OpenAI et ne represente pas les opinions de twtdata.com ou de ses affilies. L'analyse est uniquement a titre informatif et ne constitue pas une approbation d'une quelconque opinion.
Types de Tweets
Number of Retweets
0
0% du total
Number of Original tweets
3
60% du total
Number of tweets that were Quotes
0
0% du total
Number of tweets that were Replies
2
40% du total
Number of tweets that contain Hashtags
1
20% du total
Number of tweets that contain Mentions
5
100% du total
Appareils Utilises pour Tweeter
Top 5 Appareils
| Source | Count |
|---|---|
| Twitter for iPhone | 3 |
| Twitter for Android | 2 |
Repartition des Appareils
Top 10 Comptes par Abonnes
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Pinktoebean | Butters (Chatty Catty)🐾🏳️🌈 | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 3 105 |
| timdavis53 | TimBoyGooner | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1 134 |
| jmaro23 | Joe Martinez | 34 years old love to live life | 132 |
| oldoakstknwldg | #IAMOAKLAND 🏊🏽♂️👷🏽♂️🇲🇽🇺🇸 | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 105 |
| Trancelebration | Trancelerate | - | 9 |
Top 10 Comptes par Abonnements
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Pinktoebean | Butters (Chatty Catty)🐾🏳️🌈 | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 1 851 |
| timdavis53 | TimBoyGooner | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1 300 |
| jmaro23 | Joe Martinez | 34 years old love to live life | 371 |
| Trancelebration | Trancelerate | - | 193 |
| oldoakstknwldg | #IAMOAKLAND 🏊🏽♂️👷🏽♂️🇲🇽🇺🇸 | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 92 |
Utilisateurs les Plus Actifs
| Username | Bio | Number of tweets |
|---|---|---|
| Pinktoebean | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 1 |
| Trancelebration | - | 1 |
| jmaro23 | 34 years old love to live life | 1 |
| oldoakstknwldg | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 1 |
| timdavis53 | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1 |
Tweets par Jour
Top 10 Tweets par Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625627877998731266 | @ShellStationsUS That tweet says it all I posted a picture with a description | 0 |
| 1624860485832122368 | @ShellStationsUS @Shell_UKLtd Please can you tell me why my 17 year daughter was refused petrol for her vehicle ? She was told by the women she needed to be 18 … | 0 |
| 1624771724775501826 | @ShellStationsUS Is there a way to use the pay and save feature on the app without having to use all of your accumulated fuel rewards? | 0 |
| 1624481814244126720 | @exxonmobil @ShellStationsUS @76GasStations @Chevron @ValeroEnergy @MarathonOil @potus @GOP @USCongress @KTVU #Watching https://t.co/aDrUR51wKX | 0 |
| 1623456980286451712 | @FuelRewards @ShellStationsUS The pump wouldn't read my card chip today & suddenly I wasn't allowed to use my rewards, despite showing the cashier they were there on the app. They … | 0 |
Top 10 Tweets par J'aime
| ID | Text | Like count |
|---|---|---|
| 1625627877998731266 | @ShellStationsUS That tweet says it all I posted a picture with a description | 0 |
| 1624860485832122368 | @ShellStationsUS @Shell_UKLtd Please can you tell me why my 17 year daughter was refused petrol for her vehicle ? She was told by the women she needed to be 18 … | 0 |
| 1624771724775501826 | @ShellStationsUS Is there a way to use the pay and save feature on the app without having to use all of your accumulated fuel rewards? | 0 |
| 1624481814244126720 | @exxonmobil @ShellStationsUS @76GasStations @Chevron @ValeroEnergy @MarathonOil @potus @GOP @USCongress @KTVU #Watching https://t.co/aDrUR51wKX | 0 |
| 1623456980286451712 | @FuelRewards @ShellStationsUS The pump wouldn't read my card chip today & suddenly I wasn't allowed to use my rewards, despite showing the cashier they were there on the app. They … | 0 |
Principales Langues Utilisees
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #watching | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @shellstationsus | 5 |
| @shell_ukltd | 1 |
| @exxonmobil | 1 |
| @76gasstations | 1 |
| @chevron | 1 |
| @valeroenergy | 1 |
| @marathonoil | 1 |
| @potus | 1 |
| @gop | 1 |
| @uscongress | 1 |
Nuage de Mots des Tweets
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