RHBGroup - Tweet Data Analysis

Tweets Analysis - Keyword: @RHBGroup

Diterbitkan pada 07/04/2023

Ringkasan

Tweets covering

8 days

Latest tweet was on

2023-03-30

Earliest tweet was on

2023-03-22

Total number of tweets analysed

35

Average age of authors' accounts

9 years

Ringkasan

There have been 88 submissions, totalling RM24,889.28, with 89% on MyMaybank and 98% for Facebook ads. 91% have received 0 notifications, 86% reported to their banks, and 98% have yet to receive refunds. There are complaints about MyMaybank losing money and RHBGroup's lazy banking, with some issues with their systems and website functionalities. Some users have trouble with transactions and account access, with one user unable to make an appointment online.

Pemodelan Topik

  • Banking issues with @MyMaybank, @RHBGroup, @CIMBMalaysia, and @CIMBNiaga
  • Concerns about losing money and refunds
  • Customer service problems, including long SLAs, system shutdowns, and difficulty accessing accounts
  • Requests for information and assistance from banks and other organizations such as @BNM_official and @Shell
  • Requests for technical support and information about bank systems and services

Analisis Sentimen

The tweets express a range of emotions including frustration, anger, confusion, and concern. Many users are expressing frustration with the customer service and response time from banks like RHBGroup and MyMaybank. Some are angry about issues such as losing money, sexual harassment at the workplace of the boss of MyMaybank, and the inability to access their funds while traveling abroad. There is also confusion expressed regarding the different functionalities and sites of RHBGroup, as well as concerns about the security and technological issues with online banking platforms.

Analisis Tren

  • Concerns over losses and refunds from @MyMaybank and @RHBGroup
  • General complaints about banking services from @RHBGroup
  • Questions about online banking functionalities from @RHBGroup
  • Comments and mentions of other banks and financial institutions such as @CIMBMalaysia, @Petronas, and @Shell
  • Requests for assistance and information from @RHBGroup

Penafian: Analisis teks twtdata.com menggunakan OpenAI dan tidak mewakili pendapat twtdata.com atau afiliasinya. Analisis ini hanya untuk tujuan informasi dan bukan merupakan dukungan terhadap pendapat apa pun.

Jenis Tweet

Number of Retweets

5

14% dari total

Number of Original tweets

16

45% dari total

Number of tweets that were Quotes

1

2% dari total

Number of tweets that were Replies

15

42% dari total

Number of tweets that contain Hashtags

1

2% dari total

Number of tweets that contain Mentions

35

100% dari total

Perangkat yang Digunakan untuk Tweet

Top 5 Perangkat

Source Count
Twitter for iPhone 15
Twitter Web App 10
Twitter for Android 9
Twitter for iPad 1

Distribusi Perangkat

Perangkat yang digunakan untuk tweet

Top 10 Akun Berdasarkan Pengikut

Username Name Bio Followers count
ruffleseed 𝙆𝙀𝙉 🪐 Co-Founder at The Learning Curve (@stemtrooper), Airgro (@airgrofarms) & Parti Aspirasi Sains Malaysia (@PASSPusat) #GengSains🪐 16.883
Dick_Lopez77 Dick Just a guy 2.134
broaliii Arden AIA / Asst. Unit Manager / Arden Group 1.256
ownismm own - 1.050
amirridzuan riri / wonyoungzoner darkside acc xxx 891
Nazyahya90 Naz yahya Lifestyle 850
runzuerun Zue Bangsa Nike, teh tarik dan twitter. I run to forget & I read to distract. Tweeting personal views..n just randomness.. 794
EzzadEdzral E|E 🇲🇾 Dah 30. Si Kening Tebal. [Social Media : EzzadEdzral] 671
netster23 𝔣𝔲𝔦 𝔣𝔞 Student now and forever! I like smart people on Twitter, the people I've been following are incredible people. iPad Pro only since 2017 💕 629
emilianaadam 𝐄𝐦𝐢𝐥𝐢𝐚𝐧𝐚 𝐀𝐝𝐚𝐦. I tweet random and I rant sometime (+ digital diary) 𓍯🤍 628

Top 10 Akun Berdasarkan Mengikuti

Username Name Bio Followers count
Dick_Lopez77 Dick Just a guy 4.993
srrshah srrshah johorean | married 1.763
DingAtikah Fabian Ding Atikah IKA 🍒 🦄 نور عتيقة جعفر 🇹🇷🕋🇸🇦 33 years old 🗝️ Subang Jaya, Malaysia 🇲🇾 ikasophiaikaazzahra@gmail.com 1.578
xxxLah FFF_ The matter isn’t accurate enough to be proven. 1.486
netster23 𝔣𝔲𝔦 𝔣𝔞 Student now and forever! I like smart people on Twitter, the people I've been following are incredible people. iPad Pro only since 2017 💕 1.276
ownismm own - 930
Nazyahya90 Naz yahya Lifestyle 818
ruffleseed 𝙆𝙀𝙉 🪐 Co-Founder at The Learning Curve (@stemtrooper), Airgro (@airgrofarms) & Parti Aspirasi Sains Malaysia (@PASSPusat) #GengSains🪐 664
nurudin_albakri dino A football enthusiast. Full time writer & freelance football commentator #CFC #Internazionale 497
runzuerun Zue Bangsa Nike, teh tarik dan twitter. I run to forget & I read to distract. Tweeting personal views..n just randomness.. 387

Pengguna Paling Aktif

Username Bio Number of tweets
zakwan03 ❤NZ ||| Affordable & comfortable Homestay at strategic location in Kuching 👇 4
broaliii AIA / Asst. Unit Manager / Arden Group 3
m4shimoro - 3
Dick_Lopez77 Just a guy 2
Blightykid Love my Family | Travel is an education | Mountains heal the mind | Sport releases your true potential | Humour is therapeutic | Life is amazing 2
DingAtikah IKA 🍒 🦄 نور عتيقة جعفر 🇹🇷🕋🇸🇦 33 years old 🗝️ Subang Jaya, Malaysia 🇲🇾 ikasophiaikaazzahra@gmail.com 2
IsmailAmair @marakstrategi MARAK STRATEGI SDN BHD (772539-V) @tenang2sahaja Pemerkasaan Rancangan Eko-sistem Falsafah Ekonomi Rakyat @preferakyat 1
netster23 Student now and forever! I like smart people on Twitter, the people I've been following are incredible people. iPad Pro only since 2017 💕 1
xxxLah The matter isn’t accurate enough to be proven. 1
srrshah johorean | married 1

Tweet per Hari

Grafik tweet per hari

Top 10 Tweet Berdasarkan Retweet

ID Text Retweet count
1641321977511288832 88 Submissions so far, totalling RM24,889.28: - 89% is on @MyMaybank (Others @RHBGroup, @bigpaymeapp, @CIMBMalaysia, @MYHongLeong) - 98% is for @facebook Ads - 91% received 0 notifications (SMS, Call, OTP, … 33
1641402054760611841 WTF is going on at @MyMaybank!? People LOSING MONEY!? WTF? Get your cash out ASAP. And the boss is ex @RHBGroup's Dato’ Khairussaleh Ramli!? He literally had office groomers/sexual predators … 8
1640756164068777984 @anwaribrahim FDI MONETARI untuk @MarakStrategi tidak rumit cuma bila sudah dapat semua dokumen sokongan untuk memulakan transaksi maka jika @ahmadmaslan tidak sempat uruskan pemudahcara maka boleh dibantu oleh @scheekeong untuk … 1
1641410744586756097 @RHBGroup Hi, call x dpt ni lagu mana 0
1638784900294926337 @RHBGroup settled. thanks! 0
1639325973928906754 @RHBGroup sistem shutdown? 0
1639194252948414466 Hi @RHBGroup, i attempted to make an ATM transaction but the card got rejected and the screen showed “Transaction Cancelled”. Why eh? 😔 0
1639166410562879489 hi @RHBGroup platform perbankan baru yang dekat web ni kan, macam mana kita nak save transaction yang kita dah buat? sbb dkt yang lama kita boleh save as pdf every … 0
1638887466332745730 Please contact to know more about my existence as Fabian Ding Atikah @CIMBNiaga @MyMaybank @BNM_official @exxonmobil @ExxonMobil_EU @Shell @anwaribrahim @jpmgov_ @Petronas @Shell @Shell_USA @OCBCBank @RHBGroup @SwissBankingSBA @jpnhqofficial @leehsienloong @jokowi @WSJ … 0
1638861233901420547 @CIMBNiaga @Petronas @exxonmobil @ExxonMobil_EU @Shell @BNM_official @MyMaybank @anwaribrahim @jpmgov_ @leehsienloong @jokowi @OCBCBank @RHBGroup @Chevron @Cessna @Beechcraft @RTErdogan @rterdogan_ar @EmineErdogan @FBI @CIA @realDonaldTrump @KamalaHarris @KingSalman @HHShkMohd 0

Top 10 Tweet Berdasarkan Suka

ID Text Like count
1641321977511288832 88 Submissions so far, totalling RM24,889.28: - 89% is on @MyMaybank (Others @RHBGroup, @bigpaymeapp, @CIMBMalaysia, @MYHongLeong) - 98% is for @facebook Ads - 91% received 0 notifications (SMS, Call, OTP, … 21
1641402054760611841 WTF is going on at @MyMaybank!? People LOSING MONEY!? WTF? Get your cash out ASAP. And the boss is ex @RHBGroup's Dato’ Khairussaleh Ramli!? He literally had office groomers/sexual predators … 12
1641402885006307328 @MyMaybank @RHBGroup Context: https://t.co/KzswkdvKeV 2
1638476206944436225 @RHBGroup SLA 30 days? OMG such a lazy banking in this country.. Previously 14 days and now became 30 days. What the wrong with you guys? 1
1641410744586756097 @RHBGroup Hi, call x dpt ni lagu mana 0
1638861233901420547 @CIMBNiaga @Petronas @exxonmobil @ExxonMobil_EU @Shell @BNM_official @MyMaybank @anwaribrahim @jpmgov_ @leehsienloong @jokowi @OCBCBank @RHBGroup @Chevron @Cessna @Beechcraft @RTErdogan @rterdogan_ar @EmineErdogan @FBI @CIA @realDonaldTrump @KamalaHarris @KingSalman @HHShkMohd 0
1639325973928906754 @RHBGroup sistem shutdown? 0
1639194252948414466 Hi @RHBGroup, i attempted to make an ATM transaction but the card got rejected and the screen showed “Transaction Cancelled”. Why eh? 😔 0
1639166410562879489 hi @RHBGroup platform perbankan baru yang dekat web ni kan, macam mana kita nak save transaction yang kita dah buat? sbb dkt yang lama kita boleh save as pdf every … 0
1638887466332745730 Please contact to know more about my existence as Fabian Ding Atikah @CIMBNiaga @MyMaybank @BNM_official @exxonmobil @ExxonMobil_EU @Shell @anwaribrahim @jpmgov_ @Petronas @Shell @Shell_USA @OCBCBank @RHBGroup @SwissBankingSBA @jpnhqofficial @leehsienloong @jokowi @WSJ … 0

Bahasa Utama yang Digunakan

Bahasa yang digunakan dalam tweet

Top 10 Hashtag

Hashtag Count
#michelleyeoh 1
Top hashtag

Top 10 Mention

Mention Count
@rhbgroup 37
@mymaybank 8
@anwaribrahim 4
@bnm_official 4
@shell 3
@bigpaymeapp 2
@cimbmalaysia 2
@myhongleong 2
@facebook 2
@marakstrategi 2
Top mention

Word Cloud Tweet

Word cloud tweet

Analisis Emoji

Rata-rata emoji per tweet:

5

Emoji yang Digunakan

Emoji Count Emoji Text
😒 1 unamused_face
😔 1 pensive_face

Kelompok Emoji

Emoji Group Count
Smileys & Emotion 2

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