nishantpitti - Tweet Data Analysis
Tweets Analysis - Keyword: @nishantpitti
2023年3月2日に公開
概要
Tweets covering
9 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-12
Total number of tweets analysed
82
Average age of authors' accounts
9 years
要約
These tweets discuss issues with the customer support and services of Easemytrip and AirIndia, providing negative feedback regarding their customer care and issues with refunds after flight cancellations. Additionally, comments about the high pricing of tickets, the need for more airports and airlines, and the booming travel industry are discussed. Finally, some users suggest hiring new people for customer service and suggesting customers to not use Easemytrip are mentioned.
トピックモデリング
- Travel & Airline Industry (Air Asia, Air India, First Air, Spice Jet, Air Vistara etc.)
- Questionable Customer Service and Negative Experiences (EaseMyTrip Care, Unprofessional Customer Care)
- Improving & Increasing Flight Options & Airports
- Expensive Ticket Prices
- Unresolved Customer Issues & Complaints
感情分析
The emotions expressed in these tweets range from excitement and positivity to frustration and disappointment. Many of the tweets express admiration for the various airlines and airports mentioned, while others express anger and disappointment with EaseMyTrip, a travel booking app. Customers have expressed frustration with the lack of response and refund delays from the company, as well as dissatisfaction with the customer service. There is also a sense of caution in some of the tweets, warning others not to trust the company and to use other booking apps instead.
トレンド分析
- Travel industry
- Customer experience with travel companies
- Rising cost of air tickets
- Need for more airports & airlines
- Poor customer service & experience
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ツイートの種類
Number of Retweets
4
全体の4%
Number of Original tweets
16
全体の19%
Number of tweets that were Quotes
5
全体の6%
Number of tweets that were Replies
57
全体の69%
Number of tweets that contain Hashtags
18
全体の21%
Number of tweets that contain Mentions
82
全体の100%
ツイートに使用されたデバイス
トップ5デバイス
| Source | Count |
|---|---|
| Twitter Web App | 33 |
| Twitter for iPhone | 26 |
| Twitter for Android | 22 |
| OneDirect Suite - P | 1 |
デバイス分布
フォロワー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| EaseMyTrip | EaseMyTrip.com | Get the best Travel Deals on Flights, Hotels, Holidays, Buses, and more✈️🏨🚊 DM or Tag @EaseMyTrip for any help | 63,855 |
| rajeshsawhney | Rajesh Sawhney 🇮🇳 | Founder, Investor, Board Member | 52,168 |
| anshuMor | ansHU MOR | Quit Microsoft to become a standup comedian - that was easy! Quit Smoking - that required balls! Tix - https://t.co/4J5JcoJUqO. Biz - shubham.chawla@oml.in | 14,684 |
| MadAboutStocks_ | Ron || Mad About Stocks | Artpreneur & Investor || Charlie Munger &Warren Buffett🎯|| Follow me ONLY for Long Term Investing Mindset & Research on 🇮🇳 Stocks || Ex - Deloitte, Barclays. | 2,644 |
| AapkiAwaaz_RK | Rakesh Kumar Sood | Helping soul | 1,103 |
| LokendraSaini_ | Lokendra Saini | COO @ EASEMYTRIP | Business leader, growth strategist, Partnerships and Go to Market expert | 720 |
| harshvardhanm | Haarsh vardhan | Founder @justap_media , @TaxitopMedia start-up enthusiast. The very best companies are being built quietly !! #E4M 40Under40 2020 | 580 |
| Sanjhay_san | Green Arrow | #STR #CricketEnthusiast #Proteafire | 502 |
| kaushikbanerje5 | Kaushik Banerjee | likes and re-tweets are not endorsements. | 308 |
| keshwani_hitesh | HRK | I am just a Simple Man Trying to find my way in the Universe| Proud Indian | RTs Don't Mean Endorsements. | 222 |
フォロー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| harshvardhanm | Haarsh vardhan | Founder @justap_media , @TaxitopMedia start-up enthusiast. The very best companies are being built quietly !! #E4M 40Under40 2020 | 2,424 |
| kaushikbanerje5 | Kaushik Banerjee | likes and re-tweets are not endorsements. | 1,745 |
| rajeshsawhney | Rajesh Sawhney 🇮🇳 | Founder, Investor, Board Member | 1,189 |
| Nareshb25513579 | Naresh bansal | - | 1,151 |
| MadAboutStocks_ | Ron || Mad About Stocks | Artpreneur & Investor || Charlie Munger &Warren Buffett🎯|| Follow me ONLY for Long Term Investing Mindset & Research on 🇮🇳 Stocks || Ex - Deloitte, Barclays. | 880 |
| Sanjhay_san | Green Arrow | #STR #CricketEnthusiast #Proteafire | 756 |
| harishwrites | harish | Consumer Rights Activist,Level 3 Contributor@Appen,Movie & Webseries Reviewer at Ormax Media,Geek,Die Hard Fan of @AshikaRanganath,Christopher Nolan,@HansZimmer | 695 |
| AshisKabra | Ashis Kabra | Typical middle class 'proud' Indian RTs/Tweets/Likes are personal opinion and not my employer's opinion. | 632 |
| LokendraSaini_ | Lokendra Saini | COO @ EASEMYTRIP | Business leader, growth strategist, Partnerships and Go to Market expert | 411 |
| nimit95 | Nimit Aggarwal | Software Developer @ Meta, Ex- Directi, Ex-@BrowserStack. Open Source Enthusiast. JavaScript, Java, React. | 344 |
最もアクティブなユーザー
| Username | Bio | Number of tweets |
|---|---|---|
| SAHUKHOLE | - | 8 |
| harishwrites | Consumer Rights Activist,Level 3 Contributor@Appen,Movie & Webseries Reviewer at Ormax Media,Geek,Die Hard Fan of @AshikaRanganath,Christopher Nolan,@HansZimmer | 7 |
| SayantanChandr5 | - | 4 |
| priya_singh_a | #Animals are not our slaves #savewildlife #vegan #crueltyfree #money don’t buy you #love See life as it is and not how it should be #RakeshJhunjhunwala | 4 |
| pausefor_cause | - | 4 |
| EaseMyTrip | Get the best Travel Deals on Flights, Hotels, Holidays, Buses, and more✈️🏨🚊 DM or Tag @EaseMyTrip for any help | 4 |
| n_gaur14 | - | 3 |
| BarooahAnupama | - | 3 |
| Bhawanirana5 | believe on friendship | 3 |
| VarmaAbinai | - | 3 |
日別ツイート数
リツイート数上位10ツイート
| ID | Text | Retweet count |
|---|---|---|
| 1625028509264654336 | @EaseMyTrip @nishantpitti @ndtv @timesofindia @TimesNow @BandBajaateRaho @MoCA_GoI @JM_Scindia @DGCAIndia @PMOIndia @consaff #Easemytrip kept my #Flight ticket booking in #Pending ,played mind game with me on Call & #Robbed 630 Rs … | 2 |
| 1625033190233759747 | @EaseMyTrip @nishantpitti @ndtv @timesofindia @BandBajaateRaho @MoCA_GoI @JM_Scindia @DGCAIndia @PMOIndia @consaff #Easemytrip cheaters showed 7222 Rs during my Flight ticket booking & once I paid them full 7222 Rs,they intentionally kept … | 2 |
| 1625984485220093957 | @EaseMyTrip Simply baseless.. you have been sitting on it for past two years and no progress on refund at all! @nishantpitti @rikantpitti kudos to Nikhil& party who were keen to … | 1 |
| 1626633988092592128 | @Bhawanirana5 @EaseMyTrip @nishantpitti @rikantpitti @EaseMyTrip @airindiain Shame for you guys they are so use it getting negative comments they don’t care they will always behave this way only it’s better … | 1 |
| 1628175317444530176 | @EaseMyTrip @nishantpitti @airindiain where are you? Easemytrip says you haven’t returned my money yet. I am waiting for more than 2 years. Meanwhile Tata bought you . Where is my … | 0 |
| 1625755012986175488 | @nishantpitti Hi dear, using your service from last four years but disappointed with one booking complain made on 28/12/22 that not resolved, even contacted many times to customer care. Booking … | 0 |
| 1625369695980519424 | @EaseMyTrip @EaseMyTrip @easemytrip_care @nishantpitti I haven't received any call yet...is anyone serious about customer issues..? | 0 |
| 1625446867776724994 | @nishantpitti - My exp with Ease my trip, has been completely "unease" for me. For a flight cancelled by the airline, after 13 days, still calling ur cust supp, waiting … | 0 |
| 1625466742859354113 | Hello @nishantpitti @naimishsinha Sir Please find my issue resolution timeline and what is the outcome. It reflects why we NRI or even Indians should not trust @EaseMyTrip And Hope this … | 0 |
| 1625480899621191683 | @nishantpitti @EaseMyTrip@easemytrip_careID: EMT109844874When will I get my refund its been 45 days till now I havent got penny so bad man, never ever used this app again and make sure … | 0 |
いいね数上位10ツイート
| ID | Text | Like count |
|---|---|---|
| 1625097126610096128 | @nishantpitti @MoCA_GoI @JM_Scindia @EaseMyTrip @flyspicejet @AirAsiaIndia @airindiain @GoFirstairways @airvistara Wow | 2 |
| 1626633988092592128 | @Bhawanirana5 @EaseMyTrip @nishantpitti @rikantpitti @EaseMyTrip @airindiain Shame for you guys they are so use it getting negative comments they don’t care they will always behave this way only it’s better … | 1 |
| 1625029798270742530 | @nishantpitti @MoCA_GoI @JM_Scindia @EaseMyTrip @flyspicejet @AirAsiaIndia @airindiain @GoFirstairways @airvistara Sign of prosperity 😍 | 1 |
| 1626933876181594112 | @anshuMor @EaseMyTrip @nishantpittiShame that @EaseMyTrip has resorted to such methods. It's highly likely that you people will lose more customers with this approach. And also, EMT's unprofessional customer care needs … | 1 |
| 1626939064552407041 | @arinjay_19 @EaseMyTrip @nishantpitti Thanks Arinjay. Hey @nishantpitti - would you be ok to publish your email ID here on twitter so that random people can drop you unwanted emails everyday? … | 1 |
| 1626983289566429184 | @anshuMor @arinjay_19 @EaseMyTrip @nishantpitti You are replying to a twitter bot. It will keep sending you these "please DM your details" messages. I have simply created filters to divert mails … | 1 |
| 1625092474355200001 | @nishantpitti @MoCA_GoI @JM_Scindia @EaseMyTrip @flyspicejet @AirAsiaIndia @airindiain @GoFirstairways @airvistara This explains the skyrocketing ticket pricing | 1 |
| 1625069780498808832 | @nishantpitti @MoCA_GoI @JM_Scindia @EaseMyTrip @flyspicejet @AirAsiaIndia @airindiain @GoFirstairways @airvistara We need to have more airports and more airlines very soon. | 1 |
| 1625984485220093957 | @EaseMyTrip Simply baseless.. you have been sitting on it for past two years and no progress on refund at all! @nishantpitti @rikantpitti kudos to Nikhil& party who were keen to … | 1 |
| 1625027259005546496 | @nishantpitti @MoCA_GoI @JM_Scindia @EaseMyTrip @flyspicejet @AirAsiaIndia @airindiain @GoFirstairways @airvistara Travel is booming 🚀 | 1 |
使用されている上位言語
トップ10ハッシュタグ
| Hashtag | Count |
|---|---|
| #easemytrip | 14 |
| #bribe | 7 |
| #flight | 6 |
| #pending | 6 |
| #robbed | 6 |
| #scam | 4 |
| #dontmakeyourbookingwiteasemytrip | 2 |
| #shameoneasenytrip | 2 |
| #nohumanityeasenytrip | 2 |
| #donttravelwithairindia | 2 |
トップ10メンション
| Mention | Count |
|---|---|
| @nishantpitti | 84 |
| @easemytrip | 82 |
| @moca_goi | 20 |
| @jm_scindia | 20 |
| @airindiain | 16 |
| @easemytrip_care | 14 |
| @dgcaindia | 11 |
| @flyspicejet | 10 |
| @airasiaindia | 10 |
| @gofirstairways | 10 |
ツイートのワードクラウド
絵文字分析
ツイートあたりの平均絵文字数:
6
使用された絵文字
| Emoji | Count | Emoji Text |
|---|---|---|
| ✈️ | 1 | airplane |
| 😀 | 1 | grinning_face |
| 👻 | 1 | ghost |
| 😍 | 1 | smiling_face_with_heart-eyes |
| 🚀 | 1 | rocket |
絵文字グループ
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 3 |
| Travel & Places | 2 |
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