Tweets Analysis - Keyword: @abnamroopen
Overview
Total number of tweets analysed
6
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-29
Tweets covering
7 days
Average age of authors' accounts
9 years
Summarization
The first tweet criticizes ABN AMRO bank for making customers wait on hold for long periods of time and then disconnecting the call without resolving the issue. The second tweet mentions several tennis players and includes the Twitter handles for ABN AMRO's official account and clearing services account.
Topic Modeling
- Customer service issues at ABN AMRO bank
- Complaints about long wait times and abrupt call disconnections
- Negative opinions about ABN AMRO as a bank
- Discussion of specific tennis players and their involvement with ABN AMRO Open tournament
- Mention of ATP tour and media information related to tennis
Emotional Analysis
The first tweet expresses frustration and anger towards ABNAMRO, calling them the "worst bank" and detailing a negative experience with customer service. The language used suggests a high level of dissatisfaction and disappointment with the bank's service. The second tweet doesn't express as strong of emotions, but appears to be discussing a tennis tournament and mentions ABNAMRO in passing. Overall, the first tweet is much more emotionally charged than the second.
Trend Analysis
- Customer service issues with ABN AMRO bank
- Complaints about long wait times on calls
- Complaints about abrupt disconnection of calls without issue resolution
- Mentions of @abnamroopen and @ABNAMROclearing Twitter handles
- Reference to ATP tennis players participating in an ABN AMRO tournament
Types of Tweets
Number of Retweets
4
Percentage of total tweets
66%
Number of Original tweets
1
Percentage of total tweets
16%
Number of tweets that contain Mentions
6
Percentage of total tweets
100%
Number of tweets that were Replies
1
Percentage of total tweets
16%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
4
Percentage of total tweets
66%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 3 |
| Twitter for iPhone | 1 |
| Twitter for iPad | 1 |
| Twitter for Android | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DimitriBonthuis | Dimitri Bonthuis | Sports | Media | Entertainment | Events | Fieldlab | ABN AMRO WTT | WSM | F1 | Amsterdam Business Forum | Vuelta Holanda | 980 |
| Abraham_493 | Harry Mowat | - | 347 |
| Rapinphaiwan904 | pvt.mamoon🇹🇭❤️🇨🇳🇷🇺🇮🇷🇦🇲🇧🇾 | ไม่เหมาะกับพวกสามกีบ โลกสวย ควายแดง | 91 |
| Rabibhusal | Rabi Bhusal | A Chartered Accountant by Profession with an intriguing mind for new ideas/innovation/technology/business. Always hungry to learn things. | 51 |
| lumpanha81210 | 林盼夏 | - | 1 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DimitriBonthuis | Dimitri Bonthuis | Sports | Media | Entertainment | Events | Fieldlab | ABN AMRO WTT | WSM | F1 | Amsterdam Business Forum | Vuelta Holanda | 776 |
| Abraham_493 | Harry Mowat | - | 533 |
| Rabibhusal | Rabi Bhusal | A Chartered Accountant by Profession with an intriguing mind for new ideas/innovation/technology/business. Always hungry to learn things. | 305 |
| Rapinphaiwan904 | pvt.mamoon🇹🇭❤️🇨🇳🇷🇺🇮🇷🇦🇲🇧🇾 | ไม่เหมาะกับพวกสามกีบ โลกสวย ควายแดง | 186 |
| lumpanha81210 | 林盼夏 | - | 56 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| DimitriBonthuis | Sports | Media | Entertainment | Events | Fieldlab | ABN AMRO WTT | WSM | F1 | Amsterdam Business Forum | Vuelta Holanda | 2 |
| Abraham_493 | - | 1 |
| Rabibhusal | A Chartered Accountant by Profession with an intriguing mind for new ideas/innovation/technology/business. Always hungry to learn things. | 1 |
| Rapinphaiwan904 | ไม่เหมาะกับพวกสามกีบ โลกสวย ควายแดง | 1 |
| lumpanha81210 | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640664817391501313 | @ABNAMRO is the worst bank. I have been calling for the last 3 hours to resolve a small issue. It keeps people calling on hold for hours and if the call is taken in a few hours,they suddenly disconnect the call without resolving the issue.Worst bank @abnamroopen @ABNAMROclearing | 0 |
| 1640383880841797632 | @paigeinkansas @Russia @DaniilMedwed @abnamroopen @janniksin @atptour @ATPMediaInfo https://t.co/szeWVQpAxN | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640664817391501313 | @ABNAMRO is the worst bank. I have been calling for the last 3 hours to resolve a small issue. It keeps people calling on hold for hours and if the call is taken in a few hours,they suddenly disconnect the call without resolving the issue.Worst bank @abnamroopen @ABNAMROclearing | 0 |
| 1640383880841797632 | @paigeinkansas @Russia @DaniilMedwed @abnamroopen @janniksin @atptour @ATPMediaInfo https://t.co/szeWVQpAxN | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #tennis | 3 |
| #atptour | 3 |
| #abnamrowtt | 2 |
| #rotterdam | 2 |
| #connors | 1 |
| #emiratesflybettermoments | 1 |
| #medvedev | 1 |
| #rotterdamahoy | 1 |
| #seeyouinfebruary | 1 |
| #atp500 | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @abnamroopen | 6 |
| @daniilmedwed | 2 |
| @emirates | 1 |
| @abnamro | 1 |
| @abnamroclearing | 1 |
| @paigeinkansas | 1 |
| @russia | 1 |
| @janniksin | 1 |
| @atptour | 1 |
| @atpmediainfo | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
33
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🎂 | 1 | birthday_cake |
| 🍾 | 1 | bottle_with_popping_cork |
Emojis groups
| Emoji Group | Count |
|---|---|
| Food & Drink | 2 |