BBVAWorld - Tweet Data Analysis
Tweets Analysis - Keyword: @BBVAWorld
Published April 9, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-22
Total number of tweets analysed
22
Average age of authors' accounts
9 years
Summarization
The tweets cover a wide range of criticisms and complaints directed towards BBVA and its subsidiaries, including concerns over account fees, climate change support, technical issues, customer service, and dividend dates. Many of the tweets express frustration with the bank's services and call for improvements.
Topic Modeling
- Banking services and customer complaints: tweets expressing frustration and negative experiences with BBVA's banking services, such as fees, lack of response, and poor customer service.
- Climate change and corporate responsibility: tweets discussing BBVA's involvement (or lack thereof) in helping vulnerable countries adapt to climate change.
- Company mentions and communication channels: tweets that mention BBVA and its subsidiaries or use Twitter to reach out to the company.
- Technical issues and outages: tweets reporting problems with BBVA's physical credit cards and online services, as well as complaints about service disruptions in bank branches.
- Financial markets and investment: tweets discussing BBVA's capital and Tier 1 aditional need, as well as dividend dates and stock performance.
Emotional Analysis
The tweets express a range of negative emotions towards BBVA and its services. These include frustration, anger, disappointment, fear, and disgust. The authors criticize the bank's irresponsibility, inefficiency, and poor customer service, and express dissatisfaction with the charges, cancellation fees, and lack of availability for appointments. Additionally, the tweets mention the bank's involvement in climate change issues, and raise concerns about its dividend date and capital Tier 1 status. Overall, the emotions expressed suggest a lack of trust and satisfaction with BBVA and its practices.
Trend Analysis
- Customer complaints regarding BBVA's services and customer support
- BBVA's involvement in climate change issues
- Dividend dates and stock market analysis for BBVA and its subsidiaries
- Difficulty in scheduling appointments or getting assistance from BBVA personnel
- Promotion of conferences and events sponsored by BBVA
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
2
9% of total
Number of Original tweets
13
59% of total
Number of tweets that were Quotes
2
9% of total
Number of tweets that were Replies
6
27% of total
Number of tweets that contain Hashtags
9
40% of total
Number of tweets that contain Mentions
22
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 11 |
| Twitter for iPhone | 5 |
| Twitter Web App | 3 |
| TweetDeck | 2 |
| Canva | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| nicokrapa | KrapaGamer | Cuenta oficial de Twitter de KrapaGamer ya somos 102.000 personitas! Estaré avisando cuando suba nuevos gameplays en el canal! 😊 | 93,549 |
| BBVA_espana | BBVA en España | Canal de información de BBVA en España para que estés al tanto de cada novedad, porque cuanto más sabes, mejor decides. 👋 Perfil de ayuda: @bbvaresponde_es | 65,631 |
| pgreenfielduk | Patrick Greenfield | 📝Reporter @guardian covering biodiversity and the environment. patrick.greenfield@guardian.co.uk | 16,525 |
| joeloyo | Joe Lo | News editor @Climatehome, covering climate change around the world. DM me or email jl@climatehomenews.com | 6,667 |
| consensomercado | Consenso del Mercado | Todos los análisis, todos los analistas del mercado bursátil: #Ibex, #eurostoxx, #smallmidcaps. Partners de Infobolsa (@GrupoBME) y de @ieaf20 | 4,656 |
| Eythel | Eythel | Periodista, fotógrafo y creador visual 🇨🇺🇲🇽 / Mucha cultura pop. | 2,591 |
| angie6812 | Ángela | Ortográfica, melómana, gatuna 😼 angelap@tkz.one | 1,234 |
| CandelaSupremos | CandelaylosSupremos | Cantante alienígena. | 514 |
| SepulvedaManuel | Manuel Sepulveda | Producer | 345 |
| NapsterEPD88 | Erik Poveda Díaz | Insta: @napsterepd88 #Ingeniero de peticiones 🌻😸👻🌄♥️👋🌞🎸🤪🙈🙊🙉👅👀😋😆👩❤️👨💜🫦😛 | 112 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| nicokrapa | KrapaGamer | Cuenta oficial de Twitter de KrapaGamer ya somos 102.000 personitas! Estaré avisando cuando suba nuevos gameplays en el canal! 😊 | 55,312 |
| pgreenfielduk | Patrick Greenfield | 📝Reporter @guardian covering biodiversity and the environment. patrick.greenfield@guardian.co.uk | 6,801 |
| joeloyo | Joe Lo | News editor @Climatehome, covering climate change around the world. DM me or email jl@climatehomenews.com | 4,940 |
| dashgaffa26 | Ihsan Kurt3rd | stop wishing , start doing | 4,079 |
| angie6812 | Ángela | Ortográfica, melómana, gatuna 😼 angelap@tkz.one | 1,844 |
| consensomercado | Consenso del Mercado | Todos los análisis, todos los analistas del mercado bursátil: #Ibex, #eurostoxx, #smallmidcaps. Partners de Infobolsa (@GrupoBME) y de @ieaf20 | 1,572 |
| Eythel | Eythel | Periodista, fotógrafo y creador visual 🇨🇺🇲🇽 / Mucha cultura pop. | 1,331 |
| NapsterEPD88 | Erik Poveda Díaz | Insta: @napsterepd88 #Ingeniero de peticiones 🌻😸👻🌄♥️👋🌞🎸🤪🙈🙊🙉👅👀😋😆👩❤️👨💜🫦😛 | 867 |
| CandelaSupremos | CandelaylosSupremos | Cantante alienígena. | 616 |
| SepulvedaManuel | Manuel Sepulveda | Producer | 470 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| dashgaffa26 | stop wishing , start doing | 5 |
| CandelaSupremos | Cantante alienígena. | 3 |
| consensomercado | Todos los análisis, todos los analistas del mercado bursátil: #Ibex, #eurostoxx, #smallmidcaps. Partners de Infobolsa (@GrupoBME) y de @ieaf20 | 2 |
| BBVA_espana | Canal de información de BBVA en España para que estés al tanto de cada novedad, porque cuanto más sabes, mejor decides. 👋 Perfil de ayuda: @bbvaresponde_es | 1 |
| CoipsiO | Colegio Interamericano de Psicología 🧠👩🏻🎓👨🏻🎓 | 1 |
| Eythel | Periodista, fotógrafo y creador visual 🇨🇺🇲🇽 / Mucha cultura pop. | 1 |
| Javier_SaVel | 1410670453321220524⁄2147332386669694869 | 1 |
| NapsterEPD88 | Insta: @napsterepd88 #Ingeniero de peticiones 🌻😸👻🌄♥️👋🌞🎸🤪🙈🙊🙉👅👀😋😆👩❤️👨💜🫦😛 | 1 |
| SepulvedaManuel | Producer | 1 |
| SilvinaTabord15 | - | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1641477870605172737 | Among those who didn't want to help vulnerable countries to adapt to climate change are employees of the American NGO @ConservationOrg and Spanish bank @BBVAWorld 👇 https://t.co/BDwM8JrNd5 | 2 |
| 1638662144551010309 | @BBVAWorld @BBVA_espana #garan dividendo date? | 1 |
| 1641761441945403393 | @BBVA_espana @bbva @BBVAWorld Os he escrito al buzón de SAC. Referencia “imposibilidad de concertar cita para bastanteo poderes” | 0 |
| 1640894302703304705 | Las ratas de @BBVA_Mex @bbva @LigaBBVAMX @BBVAWorld @BBVA_espana quieren cobrar para abrir una cuenta, por twitter dicen que no cobran en sucursal si y ya ni responden... que miedo tener … | 0 |
| 1638879480272809984 | @BBVAWorld @bbva la verdad son una vergüenza, voy a cancelar la cuenta me dicen no se debe nada solamente hay que PAGAR la baja de la misma, listo lo pago … | 0 |
| 1639348561962754059 | Señores @bbva @BBVAWorld que servio tan malo es de ustedes en la oficina de la calle 72 Bogotá Colombia, solo 2 cajeros, uno de ellos no atiende y la. Oficina … | 0 |
| 1639397557372682240 | .@BBVARe_mx, @bbva, @BBVAWorld Ahora ni su tarjeta física funciona fuera de México 🤯😭 Ay, no, cuando parece que ya no se pueden superar en su inutilidad siguen cosechando éxitos 🤬 | 0 |
| 1639858390221422593 | @BBVAWorld @bbvaempresas_es @hackandbeers @hackaday @AsociacionPint @policia Los números del patrón aleatorio del cvv de las tarjetas del BBVA no son aleatorios. !Acabo de descubrir el patrón! 😁🍭🍻🍚🥰😘 @GoogleAI @googledevs @GoogleES | 0 |
| 1640455056591044608 | @cafenofilo @bbva @BBVAWorld | 0 |
| 1640845561887703042 | @GarantiBBVA @BBVAWorld @BBVA_espana #garan dividendo date? Temettü tarihi? | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1640894302703304705 | Las ratas de @BBVA_Mex @bbva @LigaBBVAMX @BBVAWorld @BBVA_espana quieren cobrar para abrir una cuenta, por twitter dicen que no cobran en sucursal si y ya ni responden... que miedo tener … | 2 |
| 1641477870605172737 | Among those who didn't want to help vulnerable countries to adapt to climate change are employees of the American NGO @ConservationOrg and Spanish bank @BBVAWorld 👇 https://t.co/BDwM8JrNd5 | 2 |
| 1641601583321427968 | https://t.co/MHoYtJxaIq @SpainInTheUSA @SpainNATO @NASAKennedy @UN @BBVAWorld @BBVA_espana @bbva @bbcmundo @elcorteingles @Airbus @AirbusDefence @AirbusSpace @ONU_es @CIA @CasaReal @culturagob @elpais_cultura @culturamalaga @pacodelatorrep @A3Noticias @EFEnoticias @AFPespanol https://t.co/4RHZ69ZLym | 1 |
| 1639397557372682240 | .@BBVARe_mx, @bbva, @BBVAWorld Ahora ni su tarjeta física funciona fuera de México 🤯😭 Ay, no, cuando parece que ya no se pueden superar en su inutilidad siguen cosechando éxitos 🤬 | 1 |
| 1641761441945403393 | @BBVA_espana @bbva @BBVAWorld Os he escrito al buzón de SAC. Referencia “imposibilidad de concertar cita para bastanteo poderes” | 0 |
| 1638662144551010309 | @BBVAWorld @BBVA_espana #garan dividendo date? | 0 |
| 1638879480272809984 | @BBVAWorld @bbva la verdad son una vergüenza, voy a cancelar la cuenta me dicen no se debe nada solamente hay que PAGAR la baja de la misma, listo lo pago … | 0 |
| 1639348561962754059 | Señores @bbva @BBVAWorld que servio tan malo es de ustedes en la oficina de la calle 72 Bogotá Colombia, solo 2 cajeros, uno de ellos no atiende y la. Oficina … | 0 |
| 1639858390221422593 | @BBVAWorld @bbvaempresas_es @hackandbeers @hackaday @AsociacionPint @policia Los números del patrón aleatorio del cvv de las tarjetas del BBVA no son aleatorios. !Acabo de descubrir el patrón! 😁🍭🍻🍚🥰😘 @GoogleAI @googledevs @GoogleES | 0 |
| 1640455056591044608 | @cafenofilo @bbva @BBVAWorld | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #garan | 5 |
| #ibex35 | 2 |
| #sectorfinanciero | 2 |
| #bancos | 2 |
| #psicologia | 1 |
| #psiquiatra | 1 |
| #saludmental | 1 |
| #estres | 1 |
| #bbvacolombia | 1 |
| #bbvabogota | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @bbvaworld | 22 |
| @bbva_espana | 10 |
| @bbva | 10 |
| @bancosantander | 2 |
| @garantibbva | 2 |
| @conservationorg | 2 |
| @candelasupremos | 1 |
| @spainintheusa | 1 |
| @spainnato | 1 |
| @nasakennedy | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
63
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😮 | 3 | face_with_open_mouth |
| 👇 | 2 | backhand_index_pointing_down |
| 😁 | 1 | beaming_face_with_smiling_eyes |
| 🍭 | 1 | lollipop |
| 🍻 | 1 | clinking_beer_mugs |
| 🍚 | 1 | cooked_rice |
| 🥰 | 1 | smiling_face_with_hearts |
| 😘 | 1 | face_blowing_a_kiss |
| 🤯 | 1 | exploding_head |
| 😭 | 1 | loudly_crying_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 9 |
| Food & Drink | 3 |
| People & Body | 2 |
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