BPJSKesehatanRI - Tweet Data Analysis
Tweets Analysis - Keyword: @BPJSKesehatanRI
Published April 9, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-30
Earliest tweet was on
2023-03-21
Total number of tweets analysed
1,530
Average age of authors' accounts
6 years
Summarization
The tweets discuss various complaints and disappointments towards the RSCM hospital and the BPJS KesehatanRI health insurance program in Indonesia. The issues discussed include forced discharge of patients, delays in blood test results, the limit of 40 patients for doctors performing cesarean operations covered by BPJS, low salaries for doctors, and concerns about coverage for injuries caused by violence. Many of the tweets express frustration and anger towards these systems and call for improvements.
Topic Modeling
- Complaints and dissatisfaction with RSCM (a hospital in Jakarta) regarding kidney failure patients and how they were treated
- Registration for BPJS KesehatanRI (Indonesia's national health insurance program)
- Issues with accessing medical services through BPJS KesehatanRI
- Concerns about doctor salaries and BPJS services in Indonesia
- Questions about BPJS coverage for certain medical situations and procedures
Emotional Analysis
Many tweets express disappointment and anger towards the healthcare system in Indonesia, specifically towards issues with the National Health Insurance program (BPJS Kesehatan). Complaints range from long wait times for medical procedures, inadequate medical care, and the burden of medical expenses on patients despite using the insurance program. Some tweets also express frustration with the government's role in setting medical fees and budget allocation for healthcare.
Trend Analysis
- Complaints and dissatisfaction towards RSCM
- Use of BPJS Kesehatan for healthcare coverage
- Challenges with accessing medical services and treatment
- Concerns about the quality and adequacy of healthcare provided by BPJS Kesehatan
- Issues with the payment and compensation of healthcare professionals
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
57
3% of total
Number of Original tweets
468
30% of total
Number of tweets that were Quotes
21
1% of total
Number of tweets that were Replies
990
64% of total
Number of tweets that contain Hashtags
43
2% of total
Number of tweets that contain Mentions
1,530
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 1,131 |
| Twitter for iPhone | 245 |
| Twitter Web App | 147 |
| Twitter for iPad | 4 |
| Zendesk | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| infomalang | Tidak retweet jualan tiket ๐ฅ | IG: info_malang Tiktok: infomalangofficial - infomalangasli infomalangofficial@gmail.com | 426,833 |
| BPJSKesehatanRI | BPJS Kesehatan RI | Akun resmi BPJS Kesehatan RI. Informasi dan Pengaduan hubungi BPJS Kesehatan Care Center 165 (24 Jam). Youtube: https://t.co/CQxtlKf5wFโฆ | 342,448 |
| mazzini_gsp | Mazzini | Put your Kitsune up! | Business: DM | 274,146 |
| PNS_Ababil | Kementrian Beban Negara (KemBeN) | akun yang ngomongin PNS wakanda | PNS NKRI sangat profesional #ASNKiniBeda | kumpulan orang bego yang disuruh pintar sama yang lebih bego. untung digaji. | 146,229 |
| danawallet | DANA.id | Pakai DANA hidup #BebasDrama! ๐ DANA Customer Care 1500 445 ๐ email help@dana.id | 76,952 |
| nurxaledaaa | your saving place๐ซโค๏ธ | Suka nulis thread & sharing soal sex edu ๐ | Mau sharing cerita? Mention or DM me ๐๐ป| business & partnership nurcholizah4@gmail.com ๐ฉ | 73,137 |
| BeritaArsenal | 10 FINAL FOR US - LETS GOOOO ๐ฎ๐ฉ | A Gooner | Victoria Concordia Crescit | Trust the process ๐ดโช๏ธ | #COYG #KroenkeOut | 45,574 |
| mikhaelpermanto | Mikhael Permanto Evander Rajagukguk | 1 Samuel 3 :10b : Speak; for thy servant heareth. ุชููููููู ู ูุฃูููู ุนูุจูุฏููู ุณูุงู ูุนู | 31,580 |
| akhadam77 | dr. Akhada Maulana, Sp.U (Ahli Urologi) | Putra Djokja, Dosen FK Univ Mataram NTB, Ketua IDI Kota Mataram, Ketua Mualaf Center Indonesia Peduli Prov. NTB, Wakil Direktur Pelayanan RS Univ. Mataram NTB | 26,291 |
| GYatmoko | Giri Yatmoko ๐ฒ๐จ | - | 16,065 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| GYatmoko | Giri Yatmoko ๐ฒ๐จ | - | 15,896 |
| 0no_Niha | Ono NIHA | ๐ฎ๐ฉ #BersatuLawanCovid19 #CabutSKB2Menteri #No_DM_Please | 9,266 |
| HMMurah3 | H.M. Murah | Wira Usaha Insyallah #OraMeluSaru #NoPorn Asli Nahdliyyin Ndeso # Gak Punya Parpol | 7,785 |
| drnewstwit | drn | Love & Hate Relationship w/ @BPJSKesehatanRI @KemenkesRI ~ Fans @manutd ~ Semoga akun ini bermanfaat ~ Suka Follow yg Like, Re/Quote Tweet, & Follow @drnewstwit | 7,152 |
| ZeboLady | Lady Zebo | Islam membawa kekuatan bersama dengan keagungan. Karena itu diajarkan jangan meninda dan jangan mau ditindas | 7,017 |
| Kopi_ajah | Kopi | Jesus loves me: MU fans whatever happened ๐ coffee lover โ n music lover ๐ถ pengganti akun yg itu | 5,401 |
| g1rsang | Gwgirsang | PMH = Pray for Miracle Happens, ๐ฏFB, ๐ฒ๐จ๐ฒ๐จ๐๐NKRI๐๐ ๐ฒ๐จ๐ฒ๐จ | 5,324 |
| cobacuap | aku siapa | - | 5,008 |
| HenryJ4ck | J44CKh3nry | Dont wait perfect time,but create best time and make it perfect | 5,000 |
| MelodiAsyik | Melodi Asyik | Toleransi tidak boleh toleran kepada intoleransi. Demokrasi tidak boleh membiarkan paham radikal untuk eksis di alam demokrasi. | 4,704 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| AikHoki | use ur helmet | 28 |
| elzamil | Cak Arif | 20 |
| Irwan2yah1 | NIKMATI HIDUP INI KAWANโ๏ธ๐ณ๏ธ๐ Tidak Suka Bergabung Grupโ Tidak Suka Akun Pornoโ NKRI HARGA MATI ๐ช๐ช๐ช๐ฎ๐ฉ๐ฎ๐ฉ๐ฎ๐ฉ๐ฎ๐ฉ | 13 |
| WAHYUSA91698516 | - | 13 |
| SyaifulBahriS10 | Saat nya Hati Nurani Bicara | 12 |
| Lalalapooh4 | loving indonesia foreign policy, politics and you. | 10 |
| pendengarghibah | bingung | 10 |
| hasby_dLa | PESERTA NOMOR EMPAT PULUH EMPAT HISOKA.. MAU KEMANA?? PERTARUNGAN MASIH BERJALAN!! || ANGGAP SAJA AKU KALAH.. KUPUTUSKAN UNTUK BERTARUNG MELAWAN BERIKUTNYA!! | 9 |
| Reddya99Cuy | Happiness in the Heaven | 9 |
| whojstlikesyou | - | 8 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640982738089160704 | Benarkah periksa darah pakai @BPJSKesehatanRI 1 bulan lebih. Pasien RS. Adam Malik dari Desa Kuala Tanjung kec Sei Suka kab Batubara harus menelan pil pahit krn hasil darahnya blm ada โฆ | 38 |
| 1638762705460019200 | Banyak keluhan & kekecewaan terhadap RSCM yg disampaikan keluarga korban gagal ginjal akut @rscm_official @RSCMCentre @KemenkesRI @BPJSKesehatanRI Cerita orang tua korban rata-rata dipaksa pulang oleh RSCM padahal belom ada progress โฆ | 22 |
| 1638750167229767680 | @Paltiwest tapi saat jadi dokter spesialis gajinya kecil bahkan di pemda2 inseda mrk pada telat dibayar kalo lewat taun malah hangus alias muspro dg alasan lewat taun anggaran ๐ฅบ yg โฆ | 7 |
| 1639508750112522240 | @BPJSKesehatanRI raih predikat platinum di PR Indonesia Awards 2023. BPJS terus komitmen dalam pelayanan kesehatan serta memberikan layanan terbaik untuk masyarakat dan juga memberikan kemudahan untuk masyarakat. #bpjskesehatan #gotongroyongsemuatertolong #bpjsmelayanimasyarakat โฆ | 4 |
| 1639458118462738433 | @AikHoki @jedmosely @PBIDI @prastow @KemenkesRI @BudiGSadikin @BPJSKesehatanRI @mbahndi @erickthohir @kempanrb @BKNgoid @BPKPgoid @bpkri @jokowi @PNS_Ababil lah.. dikira golongan dy aj kali ya yg ditaruh di kaki langit. mending golongan dy โฆ | 4 |
| 1638561550096289792 | @mazzini_gsp Ya Allah tega apa kalian @KemenkesRI @BPJSKesehatanRI @BPOM_RI @jokowi ini baru satu anak pak bu, hancur hati liatnya. Sulit kalian hisab nya kelak wallahi. | 2 |
| 1639818406424883200 | @tanyakanrl @BPJSKesehatanRI apa betul setiap dokter yg menangani operasi cesar di berikan jatah 1 dokter itu hanya bisa menangani 40 pasien BPJS dalam 1 rumah sakit.?? Saya brusan ditolak pihak โฆ | 2 |
| 1641012146694934532 | @BPJSKesehatanRI Min, bayar denda pelayanan RITL melalui channel apa aja ya? Bisa pakai kartu kredit BNI? | 2 |
| 1639452351844192256 | @AikHoki @PBIDI @prastow @KemenkesRI @BudiGSadikin @BPJSKesehatanRI @mbahndi @erickthohir @kempanrb @BKNgoid @BPKPgoid @bpkri @jokowi @PNS_Ababil Tukeran aja kak ๐ https://t.co/c6tjvQG9mO | 2 |
| 1639477657166548993 | @accul_jespol @AikHoki @jedmosely @PBIDI @prastow @KemenkesRI @BudiGSadikin @BPJSKesehatanRI @mbahndi @erickthohir @kempanrb @BKNgoid @BPKPgoid @bpkri @jokowi @PNS_Ababil betul bgt.. mentok masih di ibu kota kabupaten kantor nya | 2 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638762705460019200 | Banyak keluhan & kekecewaan terhadap RSCM yg disampaikan keluarga korban gagal ginjal akut @rscm_official @RSCMCentre @KemenkesRI @BPJSKesehatanRI Cerita orang tua korban rata-rata dipaksa pulang oleh RSCM padahal belom ada progress โฆ | 67 |
| 1640703718156021762 | @detikcom Untuk artis lainnya, bisa daftar @BPJSKesehatanRI untuk jaga jaga. | 53 |
| 1640982738089160704 | Benarkah periksa darah pakai @BPJSKesehatanRI 1 bulan lebih. Pasien RS. Adam Malik dari Desa Kuala Tanjung kec Sei Suka kab Batubara harus menelan pil pahit krn hasil darahnya blm ada โฆ | 49 |
| 1638448849776934912 | @BPJSKesehatanRI @dayhan_idea Novi jangan bales pake template dong nov | 39 |
| 1639474459907325952 | @BPJSKesehatanRI @Maccalo1 Lah ko? Walopun tuh korban tiap bulan nyetor?? Anjinglah,gua tiap bulan bayar BPJS klo suatu saat dikeroyok begal masa ga bisa dipake BPJSnya? Udah mah keamanan ga dijamin โฆ | 32 |
| 1638750167229767680 | @Paltiwest tapi saat jadi dokter spesialis gajinya kecil bahkan di pemda2 inseda mrk pada telat dibayar kalo lewat taun malah hangus alias muspro dg alasan lewat taun anggaran ๐ฅบ yg โฆ | 29 |
| 1639473985921642496 | @BPJSKesehatanRI @Maccalo1 Duuh.. Kalo pas lewat tiba2 ada tawuran gimana? Kita bilang ama yg tawuran gitu, jangan lukai saya. Luka ini tak ditanggung BPJS. | 27 |
| 1639818406424883200 | @tanyakanrl @BPJSKesehatanRI apa betul setiap dokter yg menangani operasi cesar di berikan jatah 1 dokter itu hanya bisa menangani 40 pasien BPJS dalam 1 rumah sakit.?? Saya brusan ditolak pihak โฆ | 21 |
| 1639458118462738433 | @AikHoki @jedmosely @PBIDI @prastow @KemenkesRI @BudiGSadikin @BPJSKesehatanRI @mbahndi @erickthohir @kempanrb @BKNgoid @BPKPgoid @bpkri @jokowi @PNS_Ababil lah.. dikira golongan dy aj kali ya yg ditaruh di kaki langit. mending golongan dy โฆ | 16 |
| 1639452351844192256 | @AikHoki @PBIDI @prastow @KemenkesRI @BudiGSadikin @BPJSKesehatanRI @mbahndi @erickthohir @kempanrb @BKNgoid @BPKPgoid @bpkri @jokowi @PNS_Ababil Tukeran aja kak ๐ https://t.co/c6tjvQG9mO | 9 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #bpjskesehatan | 18 |
| #inisiatif | 11 |
| #jkn | 8 |
| #gotongroyong | 7 |
| #makinmudah | 7 |
| #makincepat | 7 |
| #semuasetara | 7 |
| #gotongroyongsemuatertolong | 7 |
| #bpjsmelayanimasyarakat | 7 |
| #bpjskesehatanri | 6 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @bpjskesehatanri | 1,563 |
| @kemenkesri | 141 |
| @jokowi | 53 |
| @prastow | 47 |
| @mazzini_gsp | 42 |
| @kempanrb | 41 |
| @pbidi | 40 |
| @budigsadikin | 36 |
| @pns_ababil | 27 |
| @bpkri | 26 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
14
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ | 43 | folded_hands |
| ๐ญ | 27 | loudly_crying_face |
| ๐๐ป | 19 | folded_hands_light_skin_tone |
| ๐คฃ | 15 | rolling_on_the_floor_laughing |
| ๐ | 14 | face_with_tears_of_joy |
| ๐ | 9 | relieved_face |
| ๐ | 5 | smiling_face_with_smiling_eyes |
| ๐คญ | 4 | face_with_hand_over_mouth |
| ๐ | 4 | grinning_face_with_sweat |
| ๐คค | 4 | drooling_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 136 |
| People & Body | 77 |
| Flags | 3 |
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