CallCenterICMI - Tweet Data Analysis
Tweets Analysis - Keyword: @CallCenterICMI
Published April 20, 2023
Overview
Tweets covering
7 days
Latest tweet was on
2023-03-27
Earliest tweet was on
2023-03-20
Total number of tweets analysed
10
Average age of authors' accounts
11 years
Types of Tweets
Number of Retweets
5
50% of total
Number of Original tweets
1
10% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
4
40% of total
Number of tweets that contain Hashtags
5
50% of total
Number of tweets that contain Mentions
10
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter Web App | 5 |
| Twitter for Android | 2 |
| Twitter for iPhone | 2 |
| TweetDeck | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| biz_articles_ | Ben Baligad | Free Small Business related guest posts for dofollow backlinks to your site, Follow me for GUEST POSTS, RETWEETS, and SHOUTOUTS. #guestposting #tcot | 38,363 |
| jtwatkin | Jeremy Watkin | Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr | 19,233 |
| CXAccelerator | Nate Brown | Founder of CX Accelerator and Sr. Director #CX @AriseVSInc. 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️ Views are my own. | 11,069 |
| mikeaoki | Mike Aoki | Sales, CX & Customer Retention training/ ICMI Top 25/ GTACC Award winner/ Best-selling author | 7,440 |
| LukeCXEX | Luke Jamieson | Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr | 903 |
| sharon_melamed | Matchboard | Our free online matching tool connects buyers & suppliers in everything sales, service & back office. Westpac 200 Businesses of Tomorrow | 781 |
| ProcedureFlow | ProcedureFlow | The next-generation Knowledge Management software designed to help companies visualize and navigate processes. | 384 |
| AllisonAClark | Allison Clark | Here for work, Everton, Mets, Jets, Ted Lasso, Scrubs, and Taylor Swift. ICMI/DCW, Senior Marketing Manager, Audience | Informa | Views are my own | 235 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| biz_articles_ | Ben Baligad | Free Small Business related guest posts for dofollow backlinks to your site, Follow me for GUEST POSTS, RETWEETS, and SHOUTOUTS. #guestposting #tcot | 29,165 |
| jtwatkin | Jeremy Watkin | Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr | 16,715 |
| CXAccelerator | Nate Brown | Founder of CX Accelerator and Sr. Director #CX @AriseVSInc. 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️ Views are my own. | 9,322 |
| mikeaoki | Mike Aoki | Sales, CX & Customer Retention training/ ICMI Top 25/ GTACC Award winner/ Best-selling author | 5,400 |
| LukeCXEX | Luke Jamieson | Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr | 1,140 |
| sharon_melamed | Matchboard | Our free online matching tool connects buyers & suppliers in everything sales, service & back office. Westpac 200 Businesses of Tomorrow | 757 |
| AllisonAClark | Allison Clark | Here for work, Everton, Mets, Jets, Ted Lasso, Scrubs, and Taylor Swift. ICMI/DCW, Senior Marketing Manager, Audience | Informa | Views are my own | 643 |
| ProcedureFlow | ProcedureFlow | The next-generation Knowledge Management software designed to help companies visualize and navigate processes. | 309 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| AllisonAClark | Here for work, Everton, Mets, Jets, Ted Lasso, Scrubs, and Taylor Swift. ICMI/DCW, Senior Marketing Manager, Audience | Informa | Views are my own | 2 |
| LukeCXEX | Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr | 2 |
| CXAccelerator | Founder of CX Accelerator and Sr. Director #CX @AriseVSInc. 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️ Views are my own. | 1 |
| ProcedureFlow | The next-generation Knowledge Management software designed to help companies visualize and navigate processes. | 1 |
| biz_articles_ | Free Small Business related guest posts for dofollow backlinks to your site, Follow me for GUEST POSTS, RETWEETS, and SHOUTOUTS. #guestposting #tcot | 1 |
| jtwatkin | Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr | 1 |
| mikeaoki | Sales, CX & Customer Retention training/ ICMI Top 25/ GTACC Award winner/ Best-selling author | 1 |
| sharon_melamed | Our free online matching tool connects buyers & suppliers in everything sales, service & back office. Westpac 200 Businesses of Tomorrow | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1637642140565274624 | @CXAccelerator @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki G'day! or should I say top of the morning to you! ☘️ Here's the story behind my #cx lucky charms for this … | 1 |
| 1640187873742950400 | "How to evaluate a #contactcenter #outsourcing company" - our featured blog on @CallCenterICMI. We hope you find the tips helpful! https://t.co/lPVKwRpFHa | 0 |
| 1638959129460105216 | @justinmrobbins @CallCenterICMI "Providing agents with the opportunity to give honest feedback can do wonders for addressing employee apathy..." We completely agree with this statement in the article 😊. Fostering an … | 0 |
| 1638887103584145410 | Great Twitter Users to Follow. @flevydocs @CallCenterICMI @stevenhutt @HeadsweatsCo @derma_e Please RT | 0 |
| 1637667790445486081 | @CXAccelerator @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki @justinmrobbins @toister @CallCenterICMI @MartaKelsey https://t.co/0ZYTYPq54l | 0 |
| 1637643036585754624 | @LukeCXEX @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki @justinmrobbins @toister @CallCenterICMI Love this so much Luke! And those cufflinks…🔥🔥🔥 | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1637642140565274624 | @CXAccelerator @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki G'day! or should I say top of the morning to you! ☘️ Here's the story behind my #cx lucky charms for this … | 3 |
| 1640187873742950400 | "How to evaluate a #contactcenter #outsourcing company" - our featured blog on @CallCenterICMI. We hope you find the tips helpful! https://t.co/lPVKwRpFHa | 2 |
| 1637667790445486081 | @CXAccelerator @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki @justinmrobbins @toister @CallCenterICMI @MartaKelsey https://t.co/0ZYTYPq54l | 2 |
| 1637643036585754624 | @LukeCXEX @CXACommunity @jtwatkin @jennysuedempsey @mattberan @AilsDay @AlexAllwood @mikeaoki @justinmrobbins @toister @CallCenterICMI Love this so much Luke! And those cufflinks…🔥🔥🔥 | 2 |
| 1638959129460105216 | @justinmrobbins @CallCenterICMI "Providing agents with the opportunity to give honest feedback can do wonders for addressing employee apathy..." We completely agree with this statement in the article 😊. Fostering an … | 1 |
| 1638887103584145410 | Great Twitter Users to Follow. @flevydocs @CallCenterICMI @stevenhutt @HeadsweatsCo @derma_e Please RT | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #contactcenter | 2 |
| #cx | 2 |
| #cxqotd | 2 |
| #outsourcing | 1 |
| #fridayfunny | 1 |
| #km | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @callcentericmi | 10 |
| @justinmrobbins | 5 |
| @cxacommunity | 4 |
| @jtwatkin | 4 |
| @jennysuedempsey | 4 |
| @mattberan | 4 |
| @ailsday | 4 |
| @alexallwood | 4 |
| @mikeaoki | 4 |
| @toister | 4 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
70
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 3 | fire |
| ☘️ | 2 | shamrock |
| 😊 | 1 | smiling_face_with_smiling_eyes |
| 🚀 | 1 | rocket |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Travel & Places | 4 |
| Animals & Nature | 2 |
| Smileys & Emotion | 1 |
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