Tweets Analysis - Keyword: @comcastbusiness
Overview
Total number of tweets analysed
137
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
9 years
Summarization
The tweets cover a variety of topics related to Comcast Business, including updates on the ComcastBusinessTOURTop10 in golf, complaints about poor customer service and internet outages, congratulations to a winner of the Makers Madness competition, and mentions of specific individuals and their experiences with Comcast Business. Some tweets also promote voting in the Makers Madness competition or highlight the company's involvement with Women's History Month and tech innovation.
Topic Modeling
- ComcastBusinessTOURTop10 rankings and golf tournament wins
- Complaints and issues with ComcastBusiness service
- Business and community impact of ComcastBusiness expansion
- IMA Makers Madness contest presented by ComcastBusiness
- Technology and innovation related to ComcastBusiness
- Women in business and community involvement at ComcastBusiness
- Political and social commentary related to ComcastBusiness
Emotional Analysis
The tweets express a range of emotions, ranging from positive emotions such as excitement and gratitude towards Comcast's services, to negative emotions such as frustration and anger towards their customer service and internet connectivity issues. Some tweets express neutrality or provide information about the company's products and services.
Trend Analysis
- Golf - Several tweets mention golf tournaments and rankings, featuring mentions of the #ComcastBusinessTOURTop10 and various tournament winners.
- Complaints about Comcast Business services - Multiple tweets express frustration with the lack of internet service or poor customer service provided by Comcast Business.
- Illinois Maker's Madness contest - Multiple tweets promote voting in the IMA's Maker's Madness contest, with a winner announcement date provided for March 29.
- Comcast Business network expansion - One tweet mentions Honeybrook Golf Club being pleased with Comcast's network expansion to serve more businesses in their area.
- Women in Business - A single tweet highlights a female Comcast Business employee's dedication to her team, customers, and community during Women's History Month.
Types of Tweets
Number of Retweets
35
Percentage of total tweets
25%
Number of Original tweets
52
Percentage of total tweets
37%
Number of tweets that contain Mentions
137
Percentage of total tweets
100%
Number of tweets that were Replies
47
Percentage of total tweets
34%
Number of tweets that were Quotes
5
Percentage of total tweets
3%
Number of tweets that contain Hashtags
56
Percentage of total tweets
40%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 50 |
| Twitter Web App | 33 |
| Twitter for Android | 25 |
| Hootsuite Inc. | 10 |
| Sprinklr | 7 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| GolfChannel | Golf Channel | “If I hadn’t tried to hit it through the trees sometimes in my life, none of us would be here” - Arnold Palmer, founder of Golf Channel | 1,053,239 |
| XfinitySupport | Xfinity Support | Hi! 👋 Welcome to your official support team @Xfinity. Need to connect? Our experts are here for you live 24/7/365. | 211,490 |
| Tech2Specialist | Tech to Specialists | We feed your passion for business-related technology in a world where (almost) everything becomes digital. #IoT #Innovation #DigitalTransformation #AI | 33,336 |
| fedscoop | FedScoop | FedScoop, a @ScoopNewsGroup property, gathers leaders from federal agencies, academia and the tech industry to discuss ways technology can improve government | 14,490 |
| State_Scoop | StateScoop | StateScoop, a @ScoopNewsGroup property, reports on news and events impacting technology decisions in state and local government | 11,835 |
| thereal_SnS | Stilettos&Shotguns | “Where pretty meets gritty” Founder: We The Female DVsurvivor/2a advocate /🔫Instructor/ US History & Civics nerd. | 9,318 |
| ComcastILLINOIS | Comcast IL | This account features Comcast news for Illinois, NW Indiana and SW Michigan. Send a DM to @xfinitysupport for customer service. | 7,795 |
| finaIspace | candy/mae mae 🪷🎀 Azure Lion’s attorney | 19. wasian. (🇵🇭) autistic/ADHD/TS. digital artist. #FinalSpace & #MonkieKid thought dump. Owner of @finalspacenews. Mod on @LMKFanzine. | 6,142 |
| MASERGY | Masergy | Acquired by Comcast Business in 2021, Masergy is a leading secure cloud-networking platform offering managed #SDWAN, #Security, #UCaaS, and #CCaaS solutions. | 3,925 |
| PhilaPACT | Philadelphia Alliance for Capital & Technologies | Driving innovation & growth for #PHL businesses & entrepreneurs Sign up for our mailing list at https://t.co/HAPIrWuL0F | 3,848 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| XfinitySupport | Xfinity Support | Hi! 👋 Welcome to your official support team @Xfinity. Need to connect? Our experts are here for you live 24/7/365. | 138,127 |
| Tech2Specialist | Tech to Specialists | We feed your passion for business-related technology in a world where (almost) everything becomes digital. #IoT #Innovation #DigitalTransformation #AI | 27,342 |
| hermessachez23 | HERMES SANCHEZ | ALL CAPS | 4,997 |
| ceceilia0502 | Ceceilia Berkowitz | Wharton graduate and senior executive in management, leadership, and political economic and financial roles | 4,988 |
| EmenoguPhillip1 | Phill | - | 4,962 |
| MASERGY | Masergy | Acquired by Comcast Business in 2021, Masergy is a leading secure cloud-networking platform offering managed #SDWAN, #Security, #UCaaS, and #CCaaS solutions. | 3,765 |
| realBillSager | Bill Sager | Global Business Development Executive ♦ Comcast – SD-WAN, Fiber, Security ♦ Innovative & Driven Team-Oriented Leader | 3,764 |
| gordyhulten | Gordy Hulten | Personal account; COO for @IMA_Today; dad & husband & community member. | 3,756 |
| chiradio | ChiRadio | News & Music Site est 1999. U Got A News tip @ Us & or Dm @ChiRadio OR https://t.co/ws2arT3aq0 #OurMerchShop @ https://t.co/uwwbInX40s #staySafe! | 2,840 |
| ChescoChamber | ChescoChamber | Thought-Leader bringing leaders together to create & strengthen relationships to effectively advocate for a vibrant economy and opportunity for all. #Capitalism | 2,722 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| IMA_Today | The Illinois Manufacturers' Association is the premier and respected voice of manufacturers and industry in Illinois. | 16 |
| Barolo2418 | - | 9 |
| CarmenBlackmon8 | Intelligent caring Christian | 9 |
| netpricewatch | I help businesses with tech. Comcast, ATT, Verizon,WOW, Windstream,COX,Windstream, Tmobile.... And everyone else | 5 |
| ChrisMacFarland | Entrepreneur, investor, philanthropist, CEO Comcast Business Masergy… my comments are my own | 4 |
| ComcastILLINOIS | This account features Comcast news for Illinois, NW Indiana and SW Michigan. Send a DM to @xfinitysupport for customer service. | 4 |
| grrrrreg | Frenchie in SF. Product @kentikinc. President of the board @ixpfranceix. Opinions my own. Comic Sans makes me angry. Skateboarder. Overall rad dude. | 4 |
| MASERGY | Acquired by Comcast Business in 2021, Masergy is a leading secure cloud-networking platform offering managed #SDWAN, #Security, #UCaaS, and #CCaaS solutions. | 3 |
| Lafayette4Ever | USMC Veteran Let me just tell you a story... | 3 |
| SarahHartwickIL | - | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641643834521034752 | Sam Burns climbs to No. 8 in the updated #ComcastBusinessTOURTop10 after winning the @DellMatchPlay in Austin. Golf Channel | @comcastbusiness https://t.co/0KE57WVjt3 | 4 |
| 1639960556399390720 | Voting in the FINAL ROUND of the IMA's 2023 Makers Madness contest, presented by @comcastbusiness, runs through Midnight tonight! The winner of The Coolest Thing Made in Illinois contest will be announced on March 29. VOTE NOW! https://t.co/c15lmBEY0W #MakersMadnessIL https://t.co/GGAc0sbs6w | 3 |
| 1640412103306510336 | Long-time @comcastbusiness customers Honeybrook Golf Club are "thrilled that Comcast has expanded to serve more Honey Brook borough businesses, who can now take advantage of the same fast and reliable network.” See if it’s available to your biz ➡️ https://t.co/x54m01Htfo https://t.co/Hr5khYpZLF | 3 |
| 1641173786673176576 | Comcast Business’ Masergy is front and center at today’s analyst day and is taking on the security market. We were surprised at just how much airtime #Masergy CEO @ChrisMacFarland received in a one-hour panel of executives #cbanalystday @comcastbusiness @Fortinet https://t.co/yCbaFB6luz | 3 |
| 1641130717160652831 | Congratulations Rosenberg Moon Habitat made by @IngersollMT in Rockford - winner of the 2023 IMA “Maker’s Madness” contest, presented by @ComcastBusiness, earning the title of The Coolest Thing Made in Illinois! #MakersMadnessIL https://t.co/kfHR32H0L8 https://t.co/54T6IFKZLH | 2 |
| 1640342964646838273 | Thanks for voting in the final round of the IMA's 2023 “Makers Madness” competition, presented by @comcastbusiness! The winner of The Coolest Thing Made in Illinois contest will be announced March 29 – STAY TUNED! #MakersMadnessIL https://t.co/c15lmBEY0W https://t.co/fabpMyllHO | 2 |
| 1638468496513441792 | @comcast @comcastbusiness @ComcastTechSoln @ComcastVentures @ComcastNewsmkrs @ComcastMilitary @ComcastPolicy Comcast service AGAIN out..every day something interrupts service..always an excuse... | 1 |
| 1638576870529613827 | STILL dealing with @comcastbusiness Brad Keaton the supposed “head supervisor in charge” of acct mgmt, is not only as inept as his subordinates, he also, hid behind FCC regulations that don’t exist. Apparently he’s never dealt w/ anyone that educate themselves on govt regs. | 1 |
| 1639045431404683269 | Taylor Moore vaults into the latest #ComcastBusinessTOURTop10 after winning the @ValsparChamp last week. Golf Channel | @comcastbusiness https://t.co/F3HuW6gTeM | 1 |
| 1639293543914110977 | Voting in the FINAL ROUND of the IMA's 2022 Makers Madness contest, presented by @comcastbusiness, runs through March 26. The winner of The Coolest Thing Made in Illinois contest will be announced on March 29! #MakersMadnessIL VOTE NOW: https://t.co/c15lmBEY0W https://t.co/bEloU7qXhR | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1641643834521034752 | Sam Burns climbs to No. 8 in the updated #ComcastBusinessTOURTop10 after winning the @DellMatchPlay in Austin. Golf Channel | @comcastbusiness https://t.co/0KE57WVjt3 | 17 |
| 1638576870529613827 | STILL dealing with @comcastbusiness Brad Keaton the supposed “head supervisor in charge” of acct mgmt, is not only as inept as his subordinates, he also, hid behind FCC regulations that don’t exist. Apparently he’s never dealt w/ anyone that educate themselves on govt regs. | 15 |
| 1640891853213155329 | 🛑 Terrible service from @comcast @comcastbusiness for leaving a part of downtown #Portland with no internet all day and no previous notice, seriously affecting our community | 10 |
| 1640412103306510336 | Long-time @comcastbusiness customers Honeybrook Golf Club are "thrilled that Comcast has expanded to serve more Honey Brook borough businesses, who can now take advantage of the same fast and reliable network.” See if it’s available to your biz ➡️ https://t.co/x54m01Htfo https://t.co/Hr5khYpZLF | 9 |
| 1639045431404683269 | Taylor Moore vaults into the latest #ComcastBusinessTOURTop10 after winning the @ValsparChamp last week. Golf Channel | @comcastbusiness https://t.co/F3HuW6gTeM | 6 |
| 1639960556399390720 | Voting in the FINAL ROUND of the IMA's 2023 Makers Madness contest, presented by @comcastbusiness, runs through Midnight tonight! The winner of The Coolest Thing Made in Illinois contest will be announced on March 29. VOTE NOW! https://t.co/c15lmBEY0W #MakersMadnessIL https://t.co/GGAc0sbs6w | 5 |
| 1641130717160652831 | Congratulations Rosenberg Moon Habitat made by @IngersollMT in Rockford - winner of the 2023 IMA “Maker’s Madness” contest, presented by @ComcastBusiness, earning the title of The Coolest Thing Made in Illinois! #MakersMadnessIL https://t.co/kfHR32H0L8 https://t.co/54T6IFKZLH | 4 |
| 1640342964646838273 | Thanks for voting in the final round of the IMA's 2023 “Makers Madness” competition, presented by @comcastbusiness! The winner of The Coolest Thing Made in Illinois contest will be announced March 29 – STAY TUNED! #MakersMadnessIL https://t.co/c15lmBEY0W https://t.co/fabpMyllHO | 4 |
| 1640913346202595329 | @quesnelc @comcast @comcastbusiness Amazing that y’all would post 3 garbage links in response to this issue, it’s been a full day! Stop asking for DMs and post on your page what the issue is! Link 1: we know our service is out? Link 2: trying to make sales out of this?! Link 3: Broken. Horrible customer service. | 2 |
| 1640911873779572834 | @XfinitySupport @comcastbusiness @comcast Can we get an update as to when you expect service to be restored in Portland? Our Comcast Business app hasn’t updated past the 7pm expected time. Thank you. | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #makersmadnessil | 25 |
| #cbanalystday | 7 |
| #comcastbusinesstourtop10 | 6 |
| #sugargrove | 3 |
| #iworkforcomcast | 3 |
| #illinois | 3 |
| #golfchannel | 2 |
| #growthegame | 2 |
| #masergy | 2 |
| #futurereadynetworkperformance | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @comcastbusiness | 138 |
| @comcast | 27 |
| @comcastmilitary | 14 |
| @ima_today | 11 |
| @squawkcnbc | 10 |
| @comcasttechsoln | 9 |
| @comcastventures | 9 |
| @comcastnewsmkrs | 9 |
| @comcastpolicy | 9 |
| @joesquawk | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
25
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ⤵️ | 5 | right_arrow_curving_down |
| ➡️ | 3 | right_arrow |
| ✊🏻 | 3 | raised_fist_light_skin_tone |
| ⚖ | 3 | balance_scale |
| 🇺🇸 | 2 | United_States |
| ✅ | 2 | check_mark_button |
| 📢 | 1 | loudspeaker |
| 📈 | 1 | chart_increasing |
| 🧍🏽♀️ | 1 | woman_standing_medium_skin_tone |
| 🧍🏿 | 1 | person_standing_dark_skin_tone |
Emojis groups
| Emoji Group | Count |
|---|---|
| Symbols | 10 |
| People & Body | 9 |
| Objects | 7 |
| Smileys & Emotion | 4 |
| Flags | 4 |
| Travel & Places | 1 |