Tweets Analysis - Keyword: @Coway_Global
Overview
Total number of tweets analysed
24
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-21
Tweets covering
8 days
Average age of authors' accounts
4 years
Summarization
Coway_Global Malaysia insists on using debit cards for payments and does not accept MAE or Big Pay. Twitter users have asked for help from Coway_Global and requested information about their products. There has also been criticism about their technician support service and complaints about not being able to ship products to Ireland.
Topic Modeling
- Debit Card Payment
- European Locations
- Coway Product Support
- Coway Products
- Shipping Issues to Ireland
Emotional Analysis
The majority of these tweets express frustration, confusion, and disappointment. The first tweet is frustrated that the company insists on using a debit card for payment, while the second expresses confusion with a series of crying emojis. The third and fourth tweets express disappointment in the customer service of the company, while the fifth tweet expresses gratitude for the product. The sixth tweet expresses confusion over which model is HEPA and ionizing, while the seventh expresses frustration with the company's response to a complaint. The eighth tweet expresses a plea for help with a payment, and the ninth expresses sadness with a series of crying emojis. The tenth and eleventh tweets express love and appreciation, while the twelfth expresses frustration that the company won't ship to Ireland.
Trend Analysis
- Customer dissatisfaction with Coway technical support services
- Support of BTS by BTS fans
- Destruction of plastic bottles
- Banking systems in Malaysia that require debit cards for payment
- Difficulty in finding companies that will ship to Ireland
Types of Tweets
Number of Retweets
12
Percentage of total tweets
50%
Number of Original tweets
6
Percentage of total tweets
25%
Number of tweets that contain Mentions
24
Percentage of total tweets
100%
Number of tweets that were Replies
6
Percentage of total tweets
25%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
11
Percentage of total tweets
45%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 11 |
| Twitter Web App | 7 |
| Twitter for Android | 5 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MY_btsarmy | BTS Malaysia ARMYโท | BTS Malaysian ARMY Fanbase ๐ฒ๐พ | Updates + Voting + Translation | #Indigo by #RM out now: https://t.co/d8iwFHkmfK | 26,538 |
| FashionMakeup | Emerald Ebony | - | 1,397 |
| machaca_kenny | Nella โก๐ฅ, ๐น&๐ป๐ฏ๐๐ | HI! ๐ค Here I leave you a work of the ART ๐๐ผ https://t.co/3CDEsDAzYD๐๐ฅบ๐๐ผBTS๐โจ STREAM: https://t.co/mv40ObUGgmhttps://t.co/SoflBQrMt1 | 998 |
| jminroll | FACE ๐ช | phd in loving bts | 696 |
| BTS_STIGMA_LIE | CAUGHT IN A LIE โญโฌโท STIGMA โฌโญ๐ค๐ค๐๐๏ธ๐๐๐ถ | CAUGHT IN A LIIIIIIEEE ๐๐ค๐ค๐๏ธ๐/ STIGMA ๐๐๐ถ / DANGER / I NEED U / RUN / BUTTERFLY / BLUE & GREY / ON / LOST / BLOOD SWEAT & TEARS CRAZY ARMY Girl Account | 644 |
| nabilahjuliet | NabilahJuliet | I tweet about myself. | 438 |
| swietyjimmy | ๐๐ช | jimin is the standard, talk to him nicely | 410 |
| blacklaura26 | Laura | - | 303 |
| fikriwiki | Fikri Roslan ๐ฒ๐พ๐บ | Statistician @ DOSM | Consultant @ Zurich Takaful | 26 | Critical thinker | Always Malaysia ๐ฒ๐พ | 290 |
| jenniejeon_97 | Jennie๐ | BTS stan | Jungkook and Taehyung biased | Engineering student ๐ | #Jungkook #LeftAndRightIsComing | 101 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| BTS_STIGMA_LIE | CAUGHT IN A LIE โญโฌโท STIGMA โฌโญ๐ค๐ค๐๐๏ธ๐๐๐ถ | CAUGHT IN A LIIIIIIEEE ๐๐ค๐ค๐๏ธ๐/ STIGMA ๐๐๐ถ / DANGER / I NEED U / RUN / BUTTERFLY / BLUE & GREY / ON / LOST / BLOOD SWEAT & TEARS CRAZY ARMY Girl Account | 4,107 |
| blacklaura26 | Laura | - | 3,012 |
| thelma_turner40 | Thelma | - | 2,742 |
| machaca_kenny | Nella โก๐ฅ, ๐น&๐ป๐ฏ๐๐ | HI! ๐ค Here I leave you a work of the ART ๐๐ผ https://t.co/3CDEsDAzYD๐๐ฅบ๐๐ผBTS๐โจ STREAM: https://t.co/mv40ObUGgmhttps://t.co/SoflBQrMt1 | 1,437 |
| swietyjimmy | ๐๐ช | jimin is the standard, talk to him nicely | 649 |
| TaeloveJungkook | Danielleโท | PROOF Map Of The Soul: 7Love yourself ๐ | 507 |
| nabilahjuliet | NabilahJuliet | I tweet about myself. | 498 |
| jminroll | FACE ๐ช | phd in loving bts | 302 |
| jenniejeon_97 | Jennie๐ | BTS stan | Jungkook and Taehyung biased | Engineering student ๐ | #Jungkook #LeftAndRightIsComing | 295 |
| n00r1z4L | noorizal | Mac.Petaling Jaya.Ampang.Bukit Jalil.Geotechnical Engineer. #RedGiants | 295 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| TaeloveJungkook | PROOF Map Of The Soul: 7Love yourself ๐ | 3 |
| fikriwiki | Statistician @ DOSM | Consultant @ Zurich Takaful | 26 | Critical thinker | Always Malaysia ๐ฒ๐พ | 2 |
| BTS_STIGMA_LIE | CAUGHT IN A LIIIIIIEEE ๐๐ค๐ค๐๏ธ๐/ STIGMA ๐๐๐ถ / DANGER / I NEED U / RUN / BUTTERFLY / BLUE & GREY / ON / LOST / BLOOD SWEAT & TEARS CRAZY ARMY Girl Account | 2 |
| ARTEMlSz | #JIMIM | 1 |
| blacklaura26 | - | 1 |
| swietyjimmy | jimin is the standard, talk to him nicely | 1 |
| nabilahjuliet | I tweet about myself. | 1 |
| n00r1z4L | Mac.Petaling Jaya.Ampang.Bukit Jalil.Geotechnical Engineer. #RedGiants | 1 |
| machaca_kenny | HI! ๐ค Here I leave you a work of the ART ๐๐ผ https://t.co/3CDEsDAzYD๐๐ฅบ๐๐ผBTS๐โจ STREAM: https://t.co/mv40ObUGgmhttps://t.co/SoflBQrMt1 | 1 |
| jminroll | phd in loving bts | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1627333662537846784 | @shahrizan_k Dan @Coway_Global Malaysia insist nk nombor debit card utk buat debit. Tak accept MAE or Big Pay | 1 |
| 1627916155963973634 | @Coway_Global has good products but it their products break down their technician support service is rubbish. I have a water filter. It is broken. I called up and nobody had come. It has been two days already. | 0 |
| 1627168630504046592 | Thank you @Coway_Global for my beautiful countertop water machine. The water taste incredible ๐ No more plastic water bottles ๐คฎ. Please ๐๐ฝ followers get yourself a Coway device๐ @Coway_Global https://t.co/58V0pfxr4a | 0 |
| 1627159547834949633 | @Coway_Global I need an air purifier. Am I right in thinking that you have a model thatโs HEPA and ionising? Which model is that? | 0 |
| 1626139292748877824 | Hari ni dapat lagi message sama. So sama ada @Coway_Global memang buat bodo dengan aduan aku, atau memang IT @Coway_Global useless.So starting from today, aku publicise je nombor akaun JomPAY yang aku dapat ni. Nanti siapa2 boleh la tlg bayarkan minah mana tak bayar bil ni ๐คท๐ฝโโ๏ธ | 0 |
| 1626139279092252672 | Siapa nak tlg bayar bil akaun bawah ni? @Coway_Global hantar mesaage ni dekat aku.RM0 COWAY : PAYMENT REMINDER. Your COWAY account has an overdue of RM300! Pls pay via Jompay (9928/58006354) to prevent CTOS listing! TQ | 0 |
| 1625532418529841152 | @hobibebee @TwitterSupport @Coway_Global @Hyundai_Global @elonmusk @MaisonValentino @Dior ๐ญ | 0 |
| 1625515199997308928 | @swietyjimmy @bts_bighit @hitmanb @MaisonValentino @SamsungMobile @BTS_twt @Dior @LEGO_Group @Coway_Global @AndrzejDuda DO SOMETHING | 0 |
| 1625514712178753537 | ์ ๋ฝ์ ์ด๋์์? ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ @bts_bighit @hitmanb @MaisonValentino @SamsungMobile @BTS_twt @Dior @LEGO_Group @Coway_Global | 0 |
| 1625299343984017410 | @Coway_Global @BTS_twt @bts_bighit ๐๐๐๐๐๐๐๐ฆ๐๐ป๐ฐ๐ท https://t.co/F9Gzy9mLfW | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1627333662537846784 | @shahrizan_k Dan @Coway_Global Malaysia insist nk nombor debit card utk buat debit. Tak accept MAE or Big Pay | 4 |
| 1625514712178753537 | ์ ๋ฝ์ ์ด๋์์? ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ @bts_bighit @hitmanb @MaisonValentino @SamsungMobile @BTS_twt @Dior @LEGO_Group @Coway_Global | 2 |
| 1625515199997308928 | @swietyjimmy @bts_bighit @hitmanb @MaisonValentino @SamsungMobile @BTS_twt @Dior @LEGO_Group @Coway_Global @AndrzejDuda DO SOMETHING | 1 |
| 1627916155963973634 | @Coway_Global has good products but it their products break down their technician support service is rubbish. I have a water filter. It is broken. I called up and nobody had come. It has been two days already. | 0 |
| 1627168630504046592 | Thank you @Coway_Global for my beautiful countertop water machine. The water taste incredible ๐ No more plastic water bottles ๐คฎ. Please ๐๐ฝ followers get yourself a Coway device๐ @Coway_Global https://t.co/58V0pfxr4a | 0 |
| 1627159547834949633 | @Coway_Global I need an air purifier. Am I right in thinking that you have a model thatโs HEPA and ionising? Which model is that? | 0 |
| 1626139292748877824 | Hari ni dapat lagi message sama. So sama ada @Coway_Global memang buat bodo dengan aduan aku, atau memang IT @Coway_Global useless.So starting from today, aku publicise je nombor akaun JomPAY yang aku dapat ni. Nanti siapa2 boleh la tlg bayarkan minah mana tak bayar bil ni ๐คท๐ฝโโ๏ธ | 0 |
| 1626139279092252672 | Siapa nak tlg bayar bil akaun bawah ni? @Coway_Global hantar mesaage ni dekat aku.RM0 COWAY : PAYMENT REMINDER. Your COWAY account has an overdue of RM300! Pls pay via Jompay (9928/58006354) to prevent CTOS listing! TQ | 0 |
| 1625532418529841152 | @hobibebee @TwitterSupport @Coway_Global @Hyundai_Global @elonmusk @MaisonValentino @Dior ๐ญ | 0 |
| 1625299343984017410 | @Coway_Global @BTS_twt @bts_bighit ๐๐๐๐๐๐๐๐ฆ๐๐ป๐ฐ๐ท https://t.co/F9Gzy9mLfW | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #์ฝ์จ์ด | 9 |
| #coway | 9 |
| #๋ฐฉํ์๋ ๋จ | 8 |
| #bts | 7 |
| #smartmattress | 3 |
| #์ค๋งํธ๋งคํธ๋ฆฌ์ค | 3 |
| #๋งคํธ๋ฆฌ์ค | 3 |
| #์ฝ์จ์ดbts | 3 |
| #cowaybts | 3 |
| #๋น๋ ์ค | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @coway_global | 26 |
| @bts_twt | 9 |
| @bts_bighit | 4 |
| @maisonvalentino | 3 |
| @dior | 3 |
| @shahrizan_k | 2 |
| @hitmanb | 2 |
| @samsungmobile | 2 |
| @lego_group | 2 |
| @n00r1z4l | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
175
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ | 14 | purple_heart |
| ๐ญ | 8 | loudly_crying_face |
| ๐ฆ | 2 | butterfly |
| ๐๐ป | 2 | folded_hands_light_skin_tone |
| ๐ฐ๐ท | 2 | South_Korea |
| ๐ | 1 | winking_face |
| ๐ | 1 | thumbs_up |
| ๐ | 1 | four_leaf_clover |
| ๐ | 1 | face_savoring_food |
| ๐คฎ | 1 | face_vomiting |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 27 |
| People & Body | 5 |
| Animals & Nature | 3 |
| Food & Drink | 2 |
| Flags | 2 |
| Travel & Places | 1 |
| Objects | 1 |
| Symbols | 1 |