Deliveroo_FR - Tweet Data Analysis
Tweets Analysis - Keyword: @Deliveroo_FR
Published March 8, 2023
Overview
Tweets covering
10 days
Latest tweet was on
2023-02-22
Earliest tweet was on
2023-02-12
Total number of tweets analysed
384
Average age of authors' accounts
7 years
Summarization
People are tweeting about their poor experiences with Deliveroo's customer service, noting their lack of helpfulness, poor quality of delivery service, exploitative working practices, and lack of payment options for Bitcoin/Lightning Network.
Topic Modeling
- Customer service and dissatisfaction with Deliveroo
- Precarious working conditions and lack of employee protections
- Lack of politeness in customer interactions
- Competition between Deliveroo and other delivery companies (Uber Eats, Stuart, etc.)
- Alternative payment options (e.g. Bitcoin, Lightning Network) for Deliveroo orders
Emotional Analysis
The emotions expressed in these tweets are overwhelmingly negative, ranging from frustration and anger to contempt and disappointment. Many of the tweets are directed at Deliveroo_FR, expressing dissatisfaction with their customer service and delivery service. Other tweets express outrage at the companies' practices of exploitation and precarity. There is also a sense of humor and lightheartedness in some of the tweets, as well as a few hopeful inquiries about payment methods. Overall, the sentiment of the tweets is largely negative.
Trend Analysis
- Dissatisfaction with Deliveroo services
- Impact of companies like Deliveroo on precarity
- Increasing use of cryptocurrencies
- Usage of social media to address grievances
- Impact of working conditions on workers
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
17
4% of total
Number of Original tweets
54
14% of total
Number of tweets that were Quotes
4
1% of total
Number of tweets that were Replies
310
80% of total
Number of tweets that contain Hashtags
26
6% of total
Number of tweets that contain Mentions
384
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 177 |
| Twitter for Android | 115 |
| Twitter Web App | 71 |
| Zendesk | 8 |
| Agorapulse app | 4 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Strategies | Strategies | 📰 La référence des professionnels du marketing, de la communication et des médias. Abonnez-vous : https://t.co/4u0o4Lw3aL Les offres d'emploi ➡ @StratEmploi | 262,975 |
| davymourier | Davy Mourier | scénariste Dysorthographique de La Petite Mort, BADNEWS, Fragespiel, Morning Golri, Nolife, Golden Show, NerdZ, Karaté boy. Golden Moustache. | 84,820 |
| Deliveroo | Deliveroo | Three essential steps to the perfect evening: 1⃣ Get yourself comfy 2⃣ Open the Deliveroo app 3⃣ There is no step three | 77,081 |
| FlowUPofficiel | FlowUP | Change ta façon de jouer avec FlowUP ! | 73,454 |
| TrnElsa | Aloonea | Content Creator | Streameuse Partenaire @Twitch / @leagueoflegends 🌸 Contact pro : contact@aloonea.fr @sheo_lol 🫰🏼 | 54,339 |
| proximus | Proximus | This is the official Twitter account of Proximus. We're glad to help you on Twitter on weekdays from 8:00 to 20:00. #ThinkPossible. | 33,260 |
| LaureGonlezamar | Laure Gonlézamarres | Il n'est point de bonheur sans liberté, ni de liberté sans courage. Périclès, 25 siècles avant nous. Comme quoi. | 29,987 |
| DeliverooHelp | Deliveroo Help | Need help with an order? Follow us and DM your account email + order no. Here to help daily 10am-11:30pm. Alternative contact details: https://t.co/boXfTgH7Yv | 24,289 |
| heavenAgency | heaven | Nous sommes une agence de publicité next generation. Notre ADN est digital. Notre culture est social. | 9,231 |
| fionapolitain | Fiona | - | 5,547 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| adel_avb | Adel avb | passioné de foot et de voyage | 4,995 |
| LadyL9219 | LaDy L 🌸 | Un brin chat noir, geek, voyageuse, rêveuse🥰 Amour des animaux, de la photo et du Japon 🌸 | 4,893 |
| valenteleonard | bo@me | @bo&Mè traiteur à emporter 4 cours vitton lyon 6 :bubble tea ,Banh mi ,mochi ,Bô bun | 4,705 |
| BigflowEtOlive | Le Li Double 🛏️ | J’veux un drapeau multicolore dans cette réalité violente 🏳️🌈 || 09|09|2020 || B&O ❤ | 3,990 |
| DoudBernasse | EdouardBernasse | Engagé dans la lutte contre l’#uberisation. Cofondateur du @_CLAP75. Musique, photos, liberté. | 3,710 |
| beanbeanbusbus | beanbean | 🇫🇷 | 3,208 |
| proximus | Proximus | This is the official Twitter account of Proximus. We're glad to help you on Twitter on weekdays from 8:00 to 20:00. #ThinkPossible. | 2,753 |
| scienceXBT | Science&SELFHOSTED | #bitcoin is the way / content & growth @ga_crypto_ / if you want to play with a distributed computer infrastructure @avalanche is great / tweets = own thougts | 2,337 |
| n0t_j0el | kiss my arse 🖤👑🇹🇳🏳️🌈 | Jo, premier du nom, roi de la fatiguance, seigneur du sarcasme et maître des crêpes EN/AR/FR they/them il/lui | 2,099 |
| ThibsR | Thibault Richard | Citoyen curieux et critique - informaticien dans la vie - Geek dans son esprit - 🇧🇪 Belgique | 2,006 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| DeliverooHelp | Need help with an order? Follow us and DM your account email + order no. Here to help daily 10am-11:30pm. Alternative contact details: https://t.co/boXfTgH7Yv | 7 |
| NoPainNoTrain | 2️⃣0️⃣2️⃣3️⃣⤵️ Toujours à l’heure au départ, m’attendez pas pour manger ! (FC #SNCF 🤷🏽♂️🚂 🇩🇿🇫🇷) | 6 |
| Kaikai0392 | prout | 6 |
| celinegallet | HR Director, these tweets are my own, not associated with my employer | 6 |
| davymourier | scénariste Dysorthographique de La Petite Mort, BADNEWS, Fragespiel, Morning Golri, Nolife, Golden Show, NerdZ, Karaté boy. Golden Moustache. | 6 |
| painfre | - | 5 |
| Deluct_ | Ah ouai, j'ai même pas de Bio ..... bah voilà.Je stream quand je trouve un jeu cool : https://t.co/GjxdSRQX5I | 4 |
| TrnElsa | Content Creator | Streameuse Partenaire @Twitch / @leagueoflegends 🌸 Contact pro : contact@aloonea.fr @sheo_lol 🫰🏼 | 4 |
| puja_s_rajpoot | - | 4 |
| Michrone | Je suis le type dont le nom n’apparaît pas dans les panama/pandora papers. | 4 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1627695420389396481 | .@Deliveroo_FR votre service client il pue la merde y'a un livreur qui vient de se barrer avec ma commande et y'a rien a faire c une dinguerie comment je vous … | 34 |
| 1627609498255753217 | @Deliveroo_FR 100 fav ma commande ? https://t.co/06QrwfizfV | 16 |
| 1625539562993852417 | @EmmanuelMacron Notamment grâce à votre bienveillance à l’égard de sociétés qui pratiquent massivement le travail dissimulé comme @Deliveroo_FR, @Stuart_Delivery ou @UberFR. @_CLAP75 | 8 |
| 1627700576992518144 | 🍔 @PlayDoh s'est associé à la cheffe Fanny Herpin avec deux sandwichs pas comme les autres. Malgré leur apparence en pâte à modeler, ils sont comestibles et disponibles via @Deliveroo_FR. … | 4 |
| 1625502381734764545 | @flunch @Deliveroo_FR vous acceptez #bitcoin ou #LightningNetwork pour les paiements? | 3 |
| 1626494349944008710 | 🍔RDV dès lundi sur @Deliveroo_FR - @PlayDoh lance un défi à la chef Fanny Herpin avec @BrainsonicParis https://t.co/bAOloebauQ via @CB_News #food #burger | 2 |
| 1625608810776723456 | @leroiscar18 @Deliveroo_FR Mdddr toi t vrmt l’aigri originelle | 1 |
| 1625217737562722306 | @JimOzrins @Deliveroo_FR @ali6iia Et leur garantir de vraies conditions de travail de manière générale aussi | 1 |
| 1625240260190826500 | Boetme 4 cours vitton lyon 6 a emporter et en livraison raison sur @Deliveroo_FR et @ubereats_fr #lyon6 #lyonfood #lyon commande en un clic sur https://t.co/ZdBsigbivT https://t.co/RDhsBNqYw5 | 1 |
| 1624715297511931905 | Prière de rue livrée par @Deliveroo_FR le 10 février rue de Villefranche à #Montpellier #Islam @DamienRieu https://t.co/wNfyB1TrFP | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1627695420389396481 | .@Deliveroo_FR votre service client il pue la merde y'a un livreur qui vient de se barrer avec ma commande et y'a rien a faire c une dinguerie comment je vous … | 1,103 |
| 1627729634849656848 | @TrnElsa @Deliveroo_FR Ton livreur https://t.co/gBWCl82rqh | 147 |
| 1627609498255753217 | @Deliveroo_FR 100 fav ma commande ? https://t.co/06QrwfizfV | 112 |
| 1625539562993852417 | @EmmanuelMacron Notamment grâce à votre bienveillance à l’égard de sociétés qui pratiquent massivement le travail dissimulé comme @Deliveroo_FR, @Stuart_Delivery ou @UberFR. @_CLAP75 | 53 |
| 1627729309988274176 | @Deliveroo_FR @TrnElsa Ils vont arriver chez elles avec des armes pour la menacer de retirer le tweet | 51 |
| 1627715739732803595 | @BastianelliRoma @TrnElsa @Deliveroo_FR mdrr que ce qu’il t’arrive toi t’as des actions chez Deliveroo ? https://t.co/Lpq1z6lhBx | 49 |
| 1627729719012560903 | @NoTiixXlol @Deliveroo_FR je te jure j’ai la haine j’ai tweet le poing biennnnn serre | 40 |
| 1627703674377015300 | @BastianelliRoma @TrnElsa @Deliveroo_FR Elle a juste dit que le service client puais la merde elle a insulter personne. | 36 |
| 1627695727643136000 | @TrnElsa @Deliveroo_FR T'as tweeté avec ton cœur c'est beau | 33 |
| 1627268368607608833 | @Deliveroo_FR Voilà ce que l’aide me propose: rien https://t.co/bNu4vMmNdI | 33 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #escroc | 4 |
| #voleurs | 4 |
| #deliveroo | 3 |
| #menteur | 3 |
| #food | 3 |
| #burger | 3 |
| #lyon | 3 |
| #voleur | 2 |
| #bitcoin | 2 |
| #lightningnetwork | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @deliveroo_fr | 394 |
| @trnelsa | 136 |
| @davymourier | 21 |
| @deliveroo | 20 |
| @bastianelliroma | 17 |
| @ubereats_fr | 10 |
| @thibsr | 9 |
| @playdoh | 8 |
| @san__antonio__ | 8 |
| @tl12vr46 | 7 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
57
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤣 | 141 | rolling_on_the_floor_laughing |
| 🍔 | 11 | hamburger |
| 😂 | 7 | face_with_tears_of_joy |
| 👉 | 6 | backhand_index_pointing_right |
| 📨 | 5 | incoming_envelope |
| 💪 | 5 | flexed_biceps |
| 😅 | 4 | grinning_face_with_sweat |
| ⭐ | 4 | star |
| 👀 | 3 | eyes |
| 👍🏼 | 3 | thumbs_up_medium-light_skin_tone |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 174 |
| People & Body | 23 |
| Food & Drink | 14 |
| Objects | 5 |
| Travel & Places | 4 |
| Activities | 1 |
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