Tweets Analysis - Keyword: @DunzoIt
Overview
Total number of tweets analysed
429
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
The tweets discuss the need to limit daily rides, charge customers extra to increase payout for delivery folk's health, young entrepreneurs interacting with DunzoIt cofounder Ankur Aggarwal, a list of Indian startups, the need for police to take action and for companies to take responsibility for customer safety, using facilities for relief materials and managing higher standards for delivery riders, questions whether DunzoIt will deliver if someone orders poison and discussing the bad experiences with the customer service of DunzoIt.
Topic Modeling
- Customers - Payouts, Delivery Costs, Riding Limits
- Technology Companies - Brands Mentioned in the Tweets
- Startups - Indian Startups, Founders Backing Founders Meet Up, Dunzo
- Safety & Service - FIRs, Ensure Customer Safety, High School Kids as Interns
- Relief - Relief Materials Being Sent to Turkey, Partnership with Bengaluru, Drive Safely
Emotional Analysis
The emotions expressed in these tweets range from frustration and anger to gratitude and appreciation. The tweets discuss the lack of safety and care for delivery workers, the need for higher pay and better working conditions, and the lack of accountability for poor service. There is also an appreciation for the efforts of entrepreneurs and start-ups, as well as a call for more empathy and understanding for those in need. Finally, there is a sense of confusion and fear regarding the delivery of potentially dangerous items, as well as a sense of disappointment with the lack of resolution from customer service representatives.
Trend Analysis
- Poor working conditions for delivery folk
- Delayed and unreliable delivery services
- Safety concerns of customers
- Inclusion of high school interns in delivery services
- Risk taking by delivery partners
Types of Tweets
Number of Retweets
52
Percentage of total tweets
12%
Number of Original tweets
171
Percentage of total tweets
39%
Number of tweets that contain Mentions
429
Percentage of total tweets
100%
Number of tweets that were Replies
202
Percentage of total tweets
47%
Number of tweets that were Quotes
10
Percentage of total tweets
2%
Number of tweets that contain Hashtags
55
Percentage of total tweets
12%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 246 |
| Twitter for iPhone | 89 |
| Twitter Web App | 51 |
| Social360 | 36 |
| Zendesk | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| chennaipolice_ | GREATER CHENNAI POLICE -GCP | Official Twitter Page of GCP “IN PUBLIC SERVICE”: Follow us. Get updates. Inform us your grievances, suggestions, inputs. | 135,267 |
| FederalBankLtd | Federal Bank Ltd | A leading Indian Private Sector Bank, offering a wide range of products & services. For queries, tag @FederalBankHelp Do not share any confidential info here | 68,108 |
| thefbai | theFBAI | Official account of the FBAI, India's premier online channel for food, drinks, hospitality, restaurants, chefs, food bloggers and f&b initiatives. #LiveAt5 | 55,931 |
| krithikasivasw | krithika sivaswamy | a Hindu,Tamil,Indian Entrepreneur from Chennai! engineering,wildlife,carnatic music,bharatanatyam,sanskrit,heritage.Well, honoured to be followed by Modiji 😁 | 52,200 |
| saregamaglobal | Saregama | A RPSG Group Company. Proud creators of #SaregamaCarvaan - the new digital audio player in town! Also the owner of India's largest music catalogue. | 40,393 |
| BKartRed | Karthik Reddy | Co-Founder @BlumeVentures | Blume Investment Team | 27,056 |
| whysaloni | Saloni Mittal | part time hooman, full time sunflower 🌻 | 24,735 |
| nakulshenoy | Nakul Shenoy | The Mind Reader. Indian Mentalist. Thaumaturge. Bibliophile. Author: ‘Smart Course in Magic’. Ux @ Clear. Also: https://t.co/qYYEr0eSxO | 9,369 |
| StartupNewsIND | 🗞️ | Follow for all the startup news from India. Anyone with #startup #india gets retweeted. Be accountable. | 5,212 |
| SocialDesignCr1 | Social Design Creative | We Help People & Organisations become badass! ✰ https://t.co/vVODkRfCbn ✰ https://t.co/t1A2cOygIF Get FREE Access to our Online Networking Events 👇 | 4,610 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| thefbai | theFBAI | Official account of the FBAI, India's premier online channel for food, drinks, hospitality, restaurants, chefs, food bloggers and f&b initiatives. #LiveAt5 | 27,562 |
| GauravSaha | Gustav Sha | Established sedan driver. Struggling food blogger @WeAreChompions. Aspiring cannasexual. Co-founder @MissionaryOfRec. | 5,003 |
| kvlakshman | Lakshmana Venkat Kuchi | Editor, Southonomix - Chronicler of economy/business in South India & all that it promises, its prospects & profits. Writer. Foodie. Sports lover. Film buff. | 5,000 |
| lightroastguy | Vardhman Jain | Zero to one guy| Coffee snob| IPA Fan| Dark Chocolate| Mental health over any damn thing. | 4,381 |
| avgspacelover | ant | ciao ciao | 3,335 |
| ufrngpec | Drbiogreentecedu | Biomass waste recycling small techbio system 2 food , fuel , feed ,fiber energy garden farm inclusive for all R &D in BR. In,Africa, South Asia | 3,195 |
| AdvAjitShinde | अधिवक्ता अजित शिंदे | नेहमीच धडपडणारा,भोवतालच्या संवेदना सहजपणे अनुभवणारा,अन्जीवनाच्या वाटेवर जगण्याचा तोल सावरणारा!!!#TeamSaffron#Vipassana#अधिवक्ता#Advocate #रायगड | 2,814 |
| deorus_one | Deorus | Nomad forced to be a 'human'. | 2,792 |
| krithikasivasw | krithika sivaswamy | a Hindu,Tamil,Indian Entrepreneur from Chennai! engineering,wildlife,carnatic music,bharatanatyam,sanskrit,heritage.Well, honoured to be followed by Modiji 😁 | 2,765 |
| ngageqd | 🐼 | Beer Chugger 🍻 , Coffee ☕ Aficionado Love Photography, 🍕 And 🍟 for life, 👟👈♨️ I'm all about the good vibes. 🎶✌🏻 I play games🎮 and not with heart ❤️ | 2,710 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| DunzoCare | - | 36 |
| Malla_patil | - | 14 |
| FirozPpms | - | 11 |
| sanjay66213848 | Proud To Be Citizen Of India 🇮🇳🇮🇳🇮🇳 | 7 |
| nakulshenoy | The Mind Reader. Indian Mentalist. Thaumaturge. Bibliophile. Author: ‘Smart Course in Magic’. Ux @ Clear. Also: https://t.co/qYYEr0eSxO | 5 |
| puneet621 | - | 5 |
| chopra_cristy | - | 5 |
| NageshY66944114 | - | 5 |
| Aryan_jaitley | - | 5 |
| YAnkit1506 | - | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625807201485963266 | Gentle reminder : @bonomiofficial is on Dunzo daily @DunzoIt :) https://t.co/A0uzEeGWYy | 15 |
| 1627742553989861376 | There should be a limit in daily rides. Increase the payout per km, charge the customer a bit more extra. Surely those who buy stuff via apps can pay a bit more for delivery.For the sake of these poor delivery folk's health do something @Swiggy @zomato @DunzoIt | 14 |
| 1626053761956470785 | Highly Dissatisfied with the services @DunzoIt @DunzoCare # Fake discounted prices are being shown # Big variation in MRP shown on pack & on app # Poor Exp. @BandBajaateRaho @CustomerAwarens @jaagograhakjago | 2 |
| 1627257917828366336 | Dear Delivery services,Please set higher standards with your riders, please train them better.We DO NOT want to attend calls if we've entered accurate details. The whole point of technology is lost on your riders. #dontcall #ringthebell@DunzoCare @SwiggyCares @DunzoIt @Swiggy https://t.co/3DNScEsCrz | 2 |
| 1624670423945482241 | Your delivery agent passed my apartment building took a photo and submitted it as a completed delivery. Your customer service agent has closed the ticket without any interaction. My apartment needs MyGate approval for entry, all has been shared by mail. @DunzoCare @DunzoIt | 1 |
| 1624437085108305921 | @DunzoIt @DunzoCare #support #scam 1 item missing. 2 items are free sample #dunzo shared #automated #mail that they will not refund. | 1 |
| 1624665901675999234 | @DunzoIt why do you give me wrong products all the damn time ???? | 1 |
| 1624776500238225409 | @thefbai @DiedrahKelly @SanjeevKapoor @TheMichaelSwamy @ChefManisha @salloni @LovePulses @AAFC_Canada @pulsecanada @CanadainIndia @bigbasket_com @grofers @blinkitcares @DunzoIt @Spencers @NaturesBasket @RelianceFreshIN @SparIndiaHyper @SparIndia @AmazonFresh Looks amazing | 1 |
| 1624777023922274304 | @thefbai @DiedrahKelly @SanjeevKapoor @TheMichaelSwamy @ChefManisha @salloni @LovePulses @AAFC_Canada @pulsecanada @CanadainIndia @bigbasket_com @grofers @blinkitcares @DunzoIt @Spencers @NaturesBasket @RelianceFreshIN @SparIndiaHyper @SparIndia @AmazonFresh Nice one saloni. Looks fab | 1 |
| 1624973711924404225 | @thefbai @DiedrahKelly @SanjeevKapoor @TheMichaelSwamy @ChefManisha @salloni @LovePulses @AAFC_Canada @pulsecanada @CanadainIndia @bigbasket_com @grofers @blinkitcares @DunzoIt @Spencers @NaturesBasket @RelianceFreshIN @SparIndiaHyper @SparIndia @AmazonFresh Very nice dishes👌❤ | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1627742553989861376 | There should be a limit in daily rides. Increase the payout per km, charge the customer a bit more extra. Surely those who buy stuff via apps can pay a bit more for delivery.For the sake of these poor delivery folk's health do something @Swiggy @zomato @DunzoIt | 102 |
| 1625807201485963266 | Gentle reminder : @bonomiofficial is on Dunzo daily @DunzoIt :) https://t.co/A0uzEeGWYy | 93 |
| 1625341452434935809 | Had great time interacting with young entrepreneurs at our Founders backing Founders meet up We hosted @DunzoIt cofounder Ankur Aggarwal https://t.co/7KunSJnIZK | 16 |
| 1625382882847105024 | A to Z Indian Startups I have used sometimes: A : Ather B: Boat @RockWithboAt C: CRED @cred D: Dunzo @DunzoIt E: Exotel @Exotel F: Furlenco @FURLENCO G: Groww @_groww H: HealthifyMe @healthifyme I: Ixigo @ixigo J: Juspay @juspay K: Kart Of Art @kartofart | 12 |
| 1626079850623795200 | @mydeen102 @CMOTamilnadu @Udhaystalin @tnpoliceoffl @mkstalin nia raid ku bayanthu Muslim la irundhu Christian ha maruna intha mydeen ku, Christian ha unarura @Udhaystalin kita soli Etha rice bag @DunzoIt pana solunga plz | 11 |
| 1626821362991108097 | It's in @Swiggy, @zomato,@DunzoIt 's own selfish interest to hire high school kids as interns but wonder why no one has done it. I think because mostly if you subtract your college and whatever you l learnt in last 3 years of high school, most of us can still do our jobs | 6 |
| 1625086585787273216 | I think my next step is going to the police station and filling an FIR against this man. The delivery boy has picked up my order from Andheri at 9:32 (refer image) and still not delivered it to my address in Bandra. Not sure how @DunzoIt is ensuring customers safety and service? https://t.co/Bm8KlJmwZD | 6 |
| 1625021799024201730 | Hello @DunzoIt, we are collecting relief material in Bengaluru to be sent to Turkey Earthquake victims. We were wondering if we could use some of your facilities across Bengaluru as a drop points for people to drop relief materials. From Bengaluru With Love. Shall we do this? | 5 |
| 1625905550415503361 | What is this behaviour @DunzoIt ?🤡 https://t.co/nsZQAtGqlo | 5 |
| 1624347732071829510 | @mihirmodi @malnadkoos @DunzoIt Dear son.. All of world belongs to whole humanity,, why don't u let, bangla & rohingyas inside, at last they r also Humans right.. India isn't ur land,it belongs to humanity equally.. Why should We should stop thinking broader, when u stop thinking.. | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #dunzo | 14 |
| #bandunzo | 4 |
| #valentinesday | 4 |
| #bengaluru | 4 |
| #startup | 3 |
| #india | 3 |
| #dontcall | 2 |
| #ringthebell | 2 |
| #drivesafe | 2 |
| #onlineshopping | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @dunzoit | 446 |
| @dunzocare | 74 |
| @swiggy | 32 |
| @zomato | 24 |
| @letsblinkit | 21 |
| @swiggycares | 17 |
| @malnadkoos | 16 |
| @mihirmodi | 14 |
| @malla_patil | 14 |
| @kabeersays | 13 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
19
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙏 | 14 | folded_hands |
| 😂 | 12 | face_with_tears_of_joy |
| 🤣 | 4 | rolling_on_the_floor_laughing |
| ❤️ | 3 | red_heart |
| 🤗 | 3 | smiling_face_with_open_hands |
| 😡 | 3 | enraged_face |
| 😋 | 2 | face_savoring_food |
| 🤡 | 2 | clown_face |
| 🙂 | 2 | slightly_smiling_face |
| 💕 | 2 | two_hearts |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 51 |
| People & Body | 22 |
| Objects | 5 |
| Symbols | 2 |
| Animals & Nature | 1 |
| Activities | 1 |
| Food & Drink | 1 |
| Travel & Places | 1 |