Tweets Analysis - Keyword: @evernotehelps
Overview
Total number of tweets analysed
44
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-30
Tweets covering
8 days
Average age of authors' accounts
13 years
Summarization
Twitter users are reaching out to @evernotehelps for assistance with various issues, including syncing problems, email verification glitches, login issues, pricing questions, and general technical difficulties. The @evernotehelps team responds promptly and offers to assist via direct message. Users express both frustration and appreciation for Evernote's services.
Topic Modeling
- Issues with account verification and login
- Synchronization issues between Evernote apps
- Request for assistance and support from @evernotehelps
- Updates on Evernote pricing and plans
- Positive feedback and appreciation for Evernote
Emotional Analysis
The tweets express a range of emotions, including frustration, confusion, gratitude, and concern. Some users are experiencing technical problems with their Evernote accounts, such as syncing issues, multiple verification emails, and login problems. These users express frustration and concern, seeking assistance from @evernotehelps. Other users express gratitude and appreciation for Evernote's service and support. The overall sentiment is mostly negative, with users expressing their frustrations with the technical issues they are facing.
Trend Analysis
- Issues with app functionality/syncing
- Email verification issues/bugs
- Request for assistance/DMs to @evernotehelps
- Pricing questions or concerns
- Praise for Evernote and loyalty to the brand
Types of Tweets
Number of Retweets
1
Percentage of total tweets
2%
Number of Original tweets
9
Percentage of total tweets
20%
Number of tweets that contain Mentions
44
Percentage of total tweets
100%
Number of tweets that were Replies
34
Percentage of total tweets
77%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
0
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Sprinklr | 23 |
| Twitter for iPhone | 11 |
| Twitter Web App | 9 |
| Twitter for Android | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| evernote | Evernote | Here to help you remember everything and accomplish anything. Need help along the way? Tweet us @evernotehelps | 397,553 |
| evernotehelps | Evernote Helps | Official @evernote support and how-to. This account is monitored Monday - Friday CT. User forums are always open at https://t.co/IIC6sNzRwX. | 14,611 |
| tomioka_shiho | shiho, TOMIOKA | Communityを耕す／シンクタンク広報PR、KAERU裏方、フリーランス編集←なかまぁる創刊編集長 ←新聞記者 ＃IHJ #IOG #API #ihouse #認知症フレンドリー #DementiaFriendly #多様性 #科学 #医療 #WSD 投稿 RT いいね は個人の見解です | 11,569 |
| MrLukeJohnston | Luke | Creative Designer • Photo Taker • Film Freak • Football Geek • All Typos are my own https://t.co/uYX0b1E3sp 📸 | 7,704 |
| dutchbuilder | Keith Bloemendaal | Home builder in Wilmington/Carolina Beach NC, Dutch heritage. Tweets about real estate, building/construction, foodie, sports, anything else that moves me. | 5,534 |
| renjie | renjieb.eth | Building @metrikaco: operational intelligence & risk management for #blockchain networks | 3,092 |
| japey | japey blew czech | live vibrantly; ride #bikes anywhere #buddhist #antifascist Seems my momma raised me right. he/him. | 934 |
| vikchaudhary | Vik Chaudhary | Head of Product, Dropbox Business and Enterprise | 797 |
| MrBrandonDobson | Brandon Dobson | - | 299 |
| Baki33 | tomo | A Senior Backend Engineer at a Fintech company. Agile, Cloud, DevOps, Microservice, Payment, Security, etc コロナ後遺症でお休み中 | 167 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| evernote | Evernote | Here to help you remember everything and accomplish anything. Need help along the way? Tweet us @evernotehelps | 16,127 |
| tomioka_shiho | shiho, TOMIOKA | Communityを耕す／シンクタンク広報PR、KAERU裏方、フリーランス編集←なかまぁる創刊編集長 ←新聞記者 ＃IHJ #IOG #API #ihouse #認知症フレンドリー #DementiaFriendly #多様性 #科学 #医療 #WSD 投稿 RT いいね は個人の見解です | 3,643 |
| renjie | renjieb.eth | Building @metrikaco: operational intelligence & risk management for #blockchain networks | 2,799 |
| japey | japey blew czech | live vibrantly; ride #bikes anywhere #buddhist #antifascist Seems my momma raised me right. he/him. | 2,199 |
| evernotehelps | Evernote Helps | Official @evernote support and how-to. This account is monitored Monday - Friday CT. User forums are always open at https://t.co/IIC6sNzRwX. | 2,081 |
| vikchaudhary | Vik Chaudhary | Head of Product, Dropbox Business and Enterprise | 1,467 |
| Baki33 | tomo | A Senior Backend Engineer at a Fintech company. Agile, Cloud, DevOps, Microservice, Payment, Security, etc コロナ後遺症でお休み中 | 1,442 |
| MrLukeJohnston | Luke | Creative Designer • Photo Taker • Film Freak • Football Geek • All Typos are my own https://t.co/uYX0b1E3sp 📸 | 980 |
| dutchbuilder | Keith Bloemendaal | Home builder in Wilmington/Carolina Beach NC, Dutch heritage. Tweets about real estate, building/construction, foodie, sports, anything else that moves me. | 844 |
| ryannew93 | Ryan New | Hi, I'm Ryan New. I'm an unsuccessful footballer, Liverpool FC fan, gamer, cinema goer and person in general | 836 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| evernotehelps | Official @evernote support and how-to. This account is monitored Monday - Friday CT. User forums are always open at https://t.co/IIC6sNzRwX. | 18 |
| evernote | Here to help you remember everything and accomplish anything. Need help along the way? Tweet us @evernotehelps | 5 |
| bobsswitchname | - | 3 |
| TheChod | Daren is on the lookout for new musical pathways and universal truths. | 2 |
| japey | live vibrantly; ride #bikes anywhere #buddhist #antifascist Seems my momma raised me right. he/him. | 2 |
| renjie | Building @metrikaco: operational intelligence & risk management for #blockchain networks | 2 |
| tomioka_shiho | Communityを耕す／シンクタンク広報PR、KAERU裏方、フリーランス編集←なかまぁる創刊編集長 ←新聞記者 ＃IHJ #IOG #API #ihouse #認知症フレンドリー #DementiaFriendly #多様性 #科学 #医療 #WSD 投稿 RT いいね は個人の見解です | 2 |
| vikchaudhary | Head of Product, Dropbox Business and Enterprise | 2 |
| Baki33 | A Senior Backend Engineer at a Fintech company. Agile, Cloud, DevOps, Microservice, Payment, Security, etc コロナ後遺症でお休み中 | 1 |
| LJ19801 | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638654726848774147 | Trying to use @evernote on a Mac is fucked @evernotehelps | 1 |
| 1641583034796494848 | @evernote @evernotehelps Hi there. Thank you for your reply. I’ll send you a DM later. | 0 |
| 1639048851335131138 | @evernotehelps Hi I’ve had around 100 emails in the last 24 hours asking to verify my email address. I don’t even have an Evernote acct how do I stop this please? Thanks Lisa | 0 |
| 1639738919418994688 | @TheChod @evernotehelps It’s @evernote’s way of telling you: Daren, what, you haven’t moved to @NotionHQ or @GoogleKeep, get on it! | 0 |
| 1639728875243700224 | I’m hoping someone @evernotehelps can assist me. I signed up for a free account many years ago and have kept data there for years. Suddenly my login no longer works and there is no clear way to retrieve my data, only option is “create new account”. Help please? | 0 |
| 1639444839413739520 | @evernotehelps Hi my Evernote app on iPhone shuts down or blackouts on opening. Evernote for web doesn’t either work properly so i can’t access to my notes. | 0 |
| 1639425624157585409 | Good evening @evernotehelps I am a teams subscriber and synced our Google for Business Calendar (great), but I realize I can't manage the calendar or add events from @evernote app or website. Guessing that isn't as easy to make happen as I wish. I see where I can add a note 1/2 | 0 |
| 1639407133115699200 | @MrLukeJohnston Hi Luke! 👋 Thanks for bringing this to our attention! We're very sorry to hear about your experience. Could you please DM us the email address associated with your account at @evernotehelps? We'll be happy to investigate further. https://t.co/8CsjKITLkB | 0 |
| 1639394656143155204 | @evernotehelps Hey guys - I’ve had 70 emails from you over the last 24hrs asking to verify my email address. I assume it’s a glitch your end? Please oh please make it stop. Thanks. | 0 |
| 1639382167536152576 | @James_Stafford Hi Jim! 👋 We're very sorry to hear you're experiencing this issue. Could you please DM us the email address associated with your Evernote account at @evernotehelps? We'll be happy to investigate further. https://t.co/8CsjKITLkB | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638548265204326400 | @niceforwut Hi there! 👋 We're very sorry to hear about your experience. Please DM us the email address associated with your account at @evernotehelps, and we'll be happy to further assist. https://t.co/8CsjKITdv3 | 1 |
| 1638922734569943040 | @japey Hi there! 👋 We're sorry to hear you're experiencing this issue. All systems are fully available at this time: https://t.co/3CUlUcRRXP. Could you please DM us more details at @evernotehelps? We'll be happy to further assist. https://t.co/8CsjKITLkB | 1 |
| 1639394656143155204 | @evernotehelps Hey guys - I’ve had 70 emails from you over the last 24hrs asking to verify my email address. I assume it’s a glitch your end? Please oh please make it stop. Thanks. | 1 |
| 1640201866033102848 | @evernotehelps Hi, my Evernote Mac desktop app and Android mobile app haven't synced in about a week or so - I've even updated the app on mobile today. Please advise, thanks. | 1 |
| 1639019704537972736 | @FrancoisPeulon Hi François! 👋 Thanks for reaching out! Please DM us at @evernotehelps, and we'll be happy to further assist. https://t.co/D7KQBw43xR | 1 |
| 1640485025475973122 | @evernotehelps The issue seems to have resolved itself - it was the desktop app that wasn't syncing (both mobile and web were synced to each other), desktop seems to be working with the latest update | 1 |
| 1640625165087428609 | @evernotehelps @renjie The issue was solved once by re-installing the android app, but after a while, it happened again. We need your bug fix ASAP... | 1 |
| 1639728875243700224 | I’m hoping someone @evernotehelps can assist me. I signed up for a free account many years ago and have kept data there for years. Suddenly my login no longer works and there is no clear way to retrieve my data, only option is “create new account”. Help please? | 1 |
| 1641118908001271839 | @JohnnyJohns1_ Hi there! We're in the process of updating our prices on the plans pages. Please feel free to DM us at @evernotehelps if you have any issues identifying the price of your renewal or upgrade. We'll be happy to further assist. https://t.co/8CsjKITdv3 | 1 |
| 1638654726848774147 | Trying to use @evernote on a Mac is fucked @evernotehelps | 1 |
Top 3 Languages Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @evernotehelps | 44 |
| @evernote | 8 |
| @ryannew93 | 3 |
| @notionhq | 3 |
| @googlekeep | 3 |
| @renjie | 2 |
| @thechod | 2 |
| @inplainsight_x | 1 |
| @tomioka_shiho | 1 |
| @jeffdstephens | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
22
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👋 | 10 | waving_hand |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 10 |