Tweets Analysis - Keyword: @IndiaHaier
Overview
Total number of tweets analysed
97
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
Haier, a home appliances company, has recently launched a new, Heavy-Duty Pro Air Conditioner series in India. Yet, customers have expressed dissatisfaction with their products and customer service, noting that executives often charge a hefty fee to fill up fuel or replace faulty parts. They have expressed disappointment in the design flaws of products, as well as the rude and unresponsive customer service. Consumers have requested for the company to provide original LED stands with new products and for better customer service.
Topic Modeling
- Customer Service and Support
- Product Performance and Quality
- Product Features and Design
- Product Marketing
- Price and Availability
Emotional Analysis
The emotions expressed in these tweets range from enthusiasm, appreciation, and satisfaction to frustration, anger, and disappointment. Many of the tweets are positive, expressing appreciation for the company's products and services. However, there are also complaints about the company's customer service, product quality, and design flaws. People are asking questions and seeking help from the company, but also expressing dissatisfaction with their experiences.
Trend Analysis
- Customers dissatisfied with Haier products and service
- Haier products have design flaws
- Haier launches new product in India
- Frost Self Clean Technology in ACs
- LED stands offered in product purchases
Types of Tweets
Number of Retweets
10
Percentage of total tweets
10%
Number of Original tweets
42
Percentage of total tweets
43%
Number of tweets that contain Mentions
97
Percentage of total tweets
100%
Number of tweets that were Replies
45
Percentage of total tweets
46%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
18
Percentage of total tweets
18%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 62 |
| Twitter for iPhone | 24 |
| Twitter Web App | 8 |
| TweetDeck | 2 |
| Sprinklr Care | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AmarUjalaNews | Amar Ujala | अमर उजाला जोश! सच का! देश-दुनिया की ताजा खबरों से जुड़े रहने के लिए लॉग ऑन करें: https://t.co/n3GIdODgZj हमारे अन्य चैनल @amarujalakavya और @AmarUjalaAwaaz हैं. | 2,088,444 |
| TecnoLocura | TecnoLocura | Twitter oficial de TecnoLocura, comunidad de gaming, tecnología y locuras. 📩 marketing@tecnolocura.es📩 info@tecnolocura.es📩 isramc@tecnolocura.es | 19,866 |
| HaierAppliances | Haier Appliances | Welcome to the official Twitter account for Haier America. We create home solutions for contemporary living. Support https://t.co/zuvolsf6oi | 9,315 |
| DivyaBhaFanGirl | Divya Bharathi 𝄞 ✨ 🦋 | @Divyabarti2801 #DB #DivyaBharathiFanGirl 🦋❤ #AjithKumar #AK 😎💥 #MSDhoni 💫 | 5,250 |
| PoojaPoojari9 | Pooja Poojari 🇮🇳 | Sabse upar #desh 🇮🇳 sabse aage #desh 🇮🇳proud #Indian proud #hindu 🚩 proud #tuluva 💓 | 5,245 |
| GizNext | GizNext | Find your next gadget on https://t.co/YBeEhdOhIM. Home to the latest news and unbiased reviews on smartphones and other cool gadgets. | 2,446 |
| NohelGulati | Nohel Gulati | The voice of the voiceless....I follow back if u follow me, unfollow me expect the same.... | 1,929 |
| D_K_Sandilya | Durgesh 🇮🇳 | Engineer ! Nationalist ! Proud Indian ! | 1,445 |
| S_GhoshDostidar | Sanjib Ghosh | - | 1,070 |
| KH_Tweets1 | ஷேக்ஸ்பியர் | வாழு வாழவிடு | 1,045 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| IsraTecnolocura | Isra M. C. | Cinéfilo, Seriéfilo y Musicólogo! Diplomado en RRLL. Master en Dirección y Gestión de RRHH. Marketing y Comercio por @ESICEducation | 4,367 |
| ijmbDirectentry | ADACT Pre-university | IJMB/IUFP/CAMBRIDGE/JUPEB/NABTEB- 200leve university Admission/SAT,IELTS,WAEC,NECO,JAMB,GRE,GMAT TOEFL,IGCSE,LANGUAGE@ https://t.co/C8wPKQwWLE, 08036037330 | 3,116 |
| D_K_Sandilya | Durgesh 🇮🇳 | Engineer ! Nationalist ! Proud Indian ! | 2,612 |
| Thakkar_Sandip | Sandip Thakkar | Software Support Specialist.Father,Husband & Son,Indian | 1,370 |
| PoojaPoojari9 | Pooja Poojari 🇮🇳 | Sabse upar #desh 🇮🇳 sabse aage #desh 🇮🇳proud #Indian proud #hindu 🚩 proud #tuluva 💓 | 1,349 |
| samjivaa | saṃjīvaa | سبر | 1,138 |
| TecnoLocura | TecnoLocura | Twitter oficial de TecnoLocura, comunidad de gaming, tecnología y locuras. 📩 marketing@tecnolocura.es📩 info@tecnolocura.es📩 isramc@tecnolocura.es | 1,011 |
| S_GhoshDostidar | Sanjib Ghosh | - | 1,010 |
| KH_Tweets1 | ஷேக்ஸ்பியர் | வாழு வாழவிடு | 1,009 |
| shibinbabu | Shibin Babu | Brand evangelist & Social media influencer | 845 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| amangandash1 | - | 9 |
| salaam1301 | Entrepreneur, Bike lover, Social worker, Die hard fan of Sridevi | 6 |
| HemanathHem | - | 5 |
| ajaychand92 | - | 4 |
| krishrknair | - | 4 |
| samjivaa | سبر | 4 |
| Nishikantm176 | Talent Acquisition specialist | 3 |
| Biker_PraveenKD | #𝐀𝐉𝐈𝐓𝐇 #BIKELover 💖 #KTM_DUKE 🏍 #MSD ❤ #CSK 💛 #Nayan 💞 #DivyaBharathi ❤ #U1 🎶 #LDR🇱🇰✈ @praveen_AkTwitz (10K+) #ප්රවීන්ශ්රී ❤ @nive_jessie 🏍 | 3 |
| S_GhoshDostidar | - | 2 |
| Maaziwrites_ | - | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625892381005430784 | புது TV - 1st sng ke #kasethankadavulada than ♥️😎 #AjithKumar #Thunivu @IndiaHaier https://t.co/WhDriWTVBG | 37 |
| 1625893247297159169 | @Biker_PraveenKD @IndiaHaier 👌 | 1 |
| 1628014587697303552 | @IndiaHaier I had raised the complaint on 12.02.23 but the defect rectification on Haier smart TV which was purchased in the year September 2021.I was promised by the service executives that the TV will be replaced . But it is almost 10 days no respesone from the service centre. | 0 |
| 1625908508553261056 | Hey @HaierAppliances @IndiaHaier had your fridge serviced 3 times & it's malfunctioning again. I've lost all my groceries thrice now and it's getting frustrating. Your cx service has not been able to fix the problem and I'm so disappointed. Can you help me resolve this ASAP | 0 |
| 1626046206097989634 | होम अप्लायंसेज की प्रमुख कंपनी Haier ने अपने नए Duty Pro एयर कंडीशनर को भारत में लॉन्च किया है जो धूल से होने वाली गंदगी को अपने आप ही साफ कर लेता है। कंपनी ने इस फीचर को #FrostSelfCleanTechnology का नाम दिया है |@IndiaHaier #Haier #AirConditioner #ac #HindiNews #Kinouchi https://t.co/C4jFjx5evT | 0 |
| 1626048395860398080 | @IndiaHaier ac belongs to you and your installation team plus the reseller @Flipkart are literally fooling people on ground do look into this | 0 |
| 1626078509063106560 | @HaierAppliances @IndiaHaier Your customer service sucks in chennai. Rude answering. No spare parts. Don’t think you are doing charity. We are paid customers and not getting service for your pathetic appliances , heavily priced. | 0 |
| 1626113834921635840 | @IndiaHaier your machine refrigerator your service your company everything is rubbish | 0 |
| 1626212260904570880 | @LGIndia June 2021 bought LG fridge 420Ltrs whose liner wall hv developed cracks. Since LG says this model is discontinued don't know on replacement as warranty is over. Any answers on why these cracks hv appeared. Pics attached. @samsungindia@indiahaier@GodrejGroup https://t.co/noxVMqCA5l | 0 |
| 1626213814797729792 | @IndiaHaier buying HAIER refrigerator means buying life long headache, because I'm struggling from last 7 Months.refrigerator I've purchased on August 19, 2022, from the initial installation the product NOT working properly. still under repair and there is no concluded solution. https://t.co/bt6YZZ3LQI | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625892381005430784 | புது TV - 1st sng ke #kasethankadavulada than ♥️😎 #AjithKumar #Thunivu @IndiaHaier https://t.co/WhDriWTVBG | 94 |
| 1625893247297159169 | @Biker_PraveenKD @IndiaHaier 👌 | 4 |
| 1627618964036808706 | @IndiaHaier You guys have the most Worst Products and pathetic customer service ! My refrigerator gas was leaked 25 days ago and the executive filled the gas and now it has again leaked & your executive is asking me ₹3500 to refill it again! Please learn something from @LGIndia | 1 |
| 1627494764563300352 | @iShraddha @IndiaHaier Sbse bekar service h haier LED ki | 1 |
| 1625914806795665408 | @KH_Tweets1 @IndiaHaier Thanks da 😊 | 1 |
| 1625389179013328896 | HAIER LAUNCHES KINOUCHI 5 STAR HEAVY-DUTY PRO AIR CONDITIONERS Know More👇 https://t.co/0JaCSCh8Ko @HaierAppliances @IndiaHaier @satishns123 #Haier #Kinouchi #5starrating #airconditioner #heavydutypro #seriesinindia #ACseries #Intellismart #mobilityindia #mobilitymagzine | 1 |
| 1625193956316442626 | @IndiaHaier last year we purchased 50inch led tv with in two year the speakers not working I keep complaining haier customer care but no response till now very very worst service haier india | 1 |
| 1627928589600686080 | However, in the unit I have, the HEPA filter sliding only works in FAN MODE. Need confirmation, please?@IndiaHaier @HaierAppliances | 1 |
| 1627928585288970243 | @IndiaHaier @HaierAppliances I just wanted to know how the Purify function in the Haier 1.6-ton puri cool AC model HS-HU19P-JWBl4B INV works. According to the product manual, the HEPA filter should also slide to the air-sucking area when in COOL/FAN mode. https://t.co/iWm8BYpESk | 1 |
| 1625900775590481921 | @Biker_PraveenKD @IndiaHaier Congrats Anna 🔥🔥🔥 | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #haier | 8 |
| #inspiredliving | 5 |
| #haiersmarthome | 3 |
| #haieroled | 3 |
| #haierhqled | 3 |
| #haierqled | 3 |
| #haiertv | 3 |
| #tv | 3 |
| #kasethankadavulada | 3 |
| #ajithkumar | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @indiahaier | 100 |
| @haierappliances | 17 |
| @reliancedigital | 6 |
| @biker_praveenkd | 5 |
| @haiereurope | 4 |
| @cromaretail | 3 |
| @salaam1301 | 3 |
| @haierespana | 3 |
| @haierjapan | 3 |
| @llorenteycuenca | 3 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
19
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ♥️ | 3 | heart_suit |
| 😎 | 3 | smiling_face_with_sunglasses |
| 🔥 | 3 | fire |
| 😂 | 2 | face_with_tears_of_joy |
| 👌 | 2 | OK_hand |
| 🤞 | 1 | crossed_fingers |
| 😞 | 1 | disappointed_face |
| 😕 | 1 | confused_face |
| 😊 | 1 | smiling_face_with_smiling_eyes |
| 😇 | 1 | smiling_face_with_halo |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 9 |
| People & Body | 4 |
| Activities | 3 |
| Travel & Places | 3 |