Tweets Analysis - Keyword: @Jumia_Group
Overview
Total number of tweets analysed
271
Earliest tweet was on
2023-02-18
Latest tweet was on
2023-02-28
Tweets covering
10 days
Average age of authors' accounts
6 years
Types of Tweets
Number of Retweets
57
Percentage of total tweets
21%
Number of Original tweets
60
Percentage of total tweets
22%
Number of tweets that contain Mentions
271
Percentage of total tweets
100%
Number of tweets that were Replies
150
Percentage of total tweets
55%
Number of tweets that were Quotes
5
Percentage of total tweets
1%
Number of tweets that contain Hashtags
46
Percentage of total tweets
16%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 134 |
| Twitter for iPhone | 77 |
| Twitter Web App | 55 |
| Zendesk | 2 |
| Sprinklr Publishing | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| JumiaNigeria | Jumia Nigeria | Nigeria's No. 1 Shopping Destination. For customer support, tweet @JumiaNGHelp with your order number or via https://t.co/YKy0OF34Dh. To order, Call 07006000000. | 312,316 |
| JumiaKenya | Jumia Kenya | The number one online shopping mall in Kenya✦ Shop Brand Festival Deals . We deliver countrywide. Shop on: https://t.co/wYAQ3aq2An 0711011011 | 140,937 |
| Jumia_Group | Jumia Group | #Jumia group’s official Twitter account for news and stories about #ecommerce, #entrepreneurship #digital #logistics #fintech in Africa. NYSE : $JMIA | 61,118 |
| MwangoCapital | Mwango Capital | ❤️We are the best in Financial Research in East Africa 📰Newsletter:https://t.co/vXkqHKs0aU 🗨Telegram:https://t.co/BsaNB1XVC0 | 61,088 |
| zhurg_ | Lord Scummander rtd | God knows!...Axios!!🌟 •||• Movie Reviews/News Page: @ScumanderMovies 🎬•||• Advocate for Skinny people😌 | 49,269 |
| JumiaUG | Jumia Uganda | Your everyday, delivered 🧡 Call 0323001380 to order and 0312531805 for any other inquiries ☎ Download the Jumia APP here https://t.co/sIlK2AANol today 🤩 | 33,344 |
| JumiaNGHelp | Jumia Nigeria Help | We are here to assist you. 🤗 For customer support, send us a message with your order number. Need help placing an order? Call 07006000000. | 22,464 |
| Reap_YouTube | RealPolitik | Youtube channel: https://t.co/eCL8lpov0B | 10,086 |
| flamaj_ | Muhammad-Fatihu🕊 | Muslim• Humanitarian• Volunteer @ftvf_foundation• Customer Service Representative• Travel freak• Cruise• Photography📸• Virtual Assistant• Fan @ManUtd | 8,532 |
| TheToluSpinn | TheToluSpinn | Ire, Movies, Perfumes, Good Music and Chelsea FC.. in that order. Owner: @SpinnMovieSpot | 6,887 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| zhurg_ | Lord Scummander rtd | God knows!...Axios!!🌟 •||• Movie Reviews/News Page: @ScumanderMovies 🎬•||• Advocate for Skinny people😌 | 26,832 |
| flamaj_ | Muhammad-Fatihu🕊 | Muslim• Humanitarian• Volunteer @ftvf_foundation• Customer Service Representative• Travel freak• Cruise• Photography📸• Virtual Assistant• Fan @ManUtd | 7,562 |
| lone_mole | John Segun 🇳🇬 | Am I sad? Not really, but I feel quite empty. | 4,999 |
| laxismail | l S M A I L 🤲 | A Positive Family is a Blessing 🙏 | 4,896 |
| JumiaKenya | Jumia Kenya | The number one online shopping mall in Kenya✦ Shop Brand Festival Deals . We deliver countrywide. Shop on: https://t.co/wYAQ3aq2An 0711011011 | 4,354 |
| _samuelolaniran | Samuel Olaniran💙 | | Son of the MostHIGHGOD👑 | Creative Designer💻 @psalm_designs | December17 | Minstrel🎶 | 3,694 |
| Itz_Jf | JF | Designer with superpowers. | 3,648 |
| csmnig | Customer Service Mediator (CSM) | CSM is an effective platform for addressing customer service gaps, mediating & ensuring service recovery.TAG US YOUR COMPLAINT | 3,308 |
| TheToluSpinn | TheToluSpinn | Ire, Movies, Perfumes, Good Music and Chelsea FC.. in that order. Owner: @SpinnMovieSpot | 3,095 |
| thatairpodguy | Kenyan Diplomat, HSC, CQB | Diplomat X Scholar X Apple X Photographer | 2,890 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| csmnig | CSM is an effective platform for addressing customer service gaps, mediating & ensuring service recovery.TAG US YOUR COMPLAINT | 27 |
| promilexy | - | 13 |
| JumiaNGHelp | We are here to assist you. 🤗 For customer support, send us a message with your order number. Need help placing an order? Call 07006000000. | 8 |
| OriToke16169769 | I am the one the Lord has mervelously helped | 8 |
| midou_fouiska | Notre référence le Maroc 🇲🇦 millénaire, notre horizon le Maroc 🇲🇦 éternel , ⴹⵉⴻⵓ, ⵍⴰ ⵒⴰⵜⵔⵉⴻ, ⵍⴻ ⵔoⵉ ! 王様万歳 ! | 8 |
| OlumideBaruwa | Hello, Welcome to my world, I am a freelancer, I work on Fiverr, also am a Neolife Distributor, am ready to make a life be a healthy place. 🥰🎊🎉 | 8 |
| enniepaneah | The rose that grew from concrete🌹 ABBA’s babygirl👌💕 | 8 |
| Reap_YouTube | Youtube channel: https://t.co/eCL8lpov0B | 6 |
| Kolajazz | Insurance Consultant | CAC registration | Vehicle papers registration and renewals | Drivers licence registration | Soccer Coach | Guitarist | 6 |
| Ola_Abimbola | Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don't turn up at all. - Sam Ewing | 5 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1628085130945531904 | Marjane vient de lancer son Online marketplace et c’est vraiment très bien fait 👏🏻 Ca a vraiment le potentiel de concurrencer le Nigerian @Jumia_Group … @MoroccoNow_Ofcl https://t.co/s6SIpU47gJ | 8 |
| 1628096893501702160 | Jumia na scam!!! @Jumia_Group @JumiaNigeria After 14 days I have not gotten my refund !!! https://t.co/yidowMTvcf | 6 |
| 1629829295811043335 | @Jumia_Group @JumiaNigeria I’ve called y’all multiple times, I’ve sent email…everything you people requested for, what else…give me my money!!!! @JumiaNigeria @JumiaNGHelp @csmnig | 3 |
| 1627538873457999872 | 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 𝐃𝐮𝐟𝐚𝐲, CEO, @Jumia_Group says, “In the fourth quarter of 2022, we started implementing our #strategy to accelerate our path to profitability and further strengthen our fundamentals." #Jumia #ceo https://t.co/YPM82jwncM | 3 |
| 1626961756332470274 | Jumia [@Jumia_Group] Q4 2022 Results: —GMV: -14% YoY to $283.1M —Revenue: +7.3% to $66.5M —Gross Profit: +21.9% to $41M —Operating loss: -41% YoY to $49.8M —Adjusted EBITDA loss: -30% YoY to $49.2M. —Quarterly Active Consumers: -15% to 3.2M —Orders: -12.2% to 9.9M https://t.co/9mK2JGCChM | 3 |
| 1629796561629659137 | Meet our upcoming #JumiaTechSale campaign launch panelists @V1nod_Goel is the CEO -Jumia Uganda. He joined @Jumia_Group in 2020 as Group Head of Fulfillment. He has played a pivotal role in making Jumia Express faster, cheaper and doubled it’s size in 1.5 years… https://t.co/buWRqKy7rh | 3 |
| 1629828176313475074 | @Jumia_Group @JumiaNigeria Since Tuesday, you guys have been giving me silly excuses… I should wait 24/48 hours, isn’t it more than that already? Refund my money, Jumia…that’s all I ask @JumiaNigeria @csmnig @fccpcnigeria | 3 |
| 1629827925137674240 | @Jumia_Group @JumiaNigeria Jumia refund my 19,920 naira!!! I’ve been trying to reach you guys, y’all are turning deaf ears. Is it a crime to place an order on your website? Isn’t this theft in broad daylight @Jumia_Group @JumiaNigeria @fccpcnigeria @csmnig https://t.co/lrKIrkrBks | 3 |
| 1628786342787268617 | Day 22 @Jumia_Group @JumiaNigeria @JumiaNGHelp is yet to make a refund or give an update. | 2 |
| 1628489721289613336 | REMINDER: Jumia na scam!!! @Jumia_Group @JumiaNigeria @JumiaNGHelp After 15 days I have not gotten my refund !!! https://t.co/D5waBxF0yI | 2 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1628085130945531904 | Marjane vient de lancer son Online marketplace et c’est vraiment très bien fait 👏🏻 Ca a vraiment le potentiel de concurrencer le Nigerian @Jumia_Group … @MoroccoNow_Ofcl https://t.co/s6SIpU47gJ | 100 |
| 1627538873457999872 | 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 𝐃𝐮𝐟𝐚𝐲, CEO, @Jumia_Group says, “In the fourth quarter of 2022, we started implementing our #strategy to accelerate our path to profitability and further strengthen our fundamentals." #Jumia #ceo https://t.co/YPM82jwncM | 16 |
| 1626961756332470274 | Jumia [@Jumia_Group] Q4 2022 Results: —GMV: -14% YoY to $283.1M —Revenue: +7.3% to $66.5M —Gross Profit: +21.9% to $41M —Operating loss: -41% YoY to $49.8M —Adjusted EBITDA loss: -30% YoY to $49.2M. —Quarterly Active Consumers: -15% to 3.2M —Orders: -12.2% to 9.9M https://t.co/9mK2JGCChM | 11 |
| 1629796561629659137 | Meet our upcoming #JumiaTechSale campaign launch panelists @V1nod_Goel is the CEO -Jumia Uganda. He joined @Jumia_Group in 2020 as Group Head of Fulfillment. He has played a pivotal role in making Jumia Express faster, cheaper and doubled it’s size in 1.5 years… https://t.co/buWRqKy7rh | 9 |
| 1628689481602588674 | Wat happens to the package if you don't pick it in time😩😩😩😩 wen u hav already paid @Jumia_Group https://t.co/u2zkiYkx09 | 8 |
| 1628096893501702160 | Jumia na scam!!! @Jumia_Group @JumiaNigeria After 14 days I have not gotten my refund !!! https://t.co/yidowMTvcf | 8 |
| 1628121698523553792 | @Said_Idider @Jumia_Group @MoroccoNow_Ofcl Achètes du made in Morocco. | 5 |
| 1628095262572040192 | @AminDaja7 @Jumia_Group @MoroccoNow_Ofcl Yes unfortunately. Weird 🤔. | 3 |
| 1628104224876777472 | @Reap_YouTube @Jumia_Group @MoroccoNow_Ofcl Mais le prix de livraison des articles venant de l Europe est plus cher que le produit même Un sac a dos prix de livraison 280 dhs Ça va pas la tete marjane mall ? | 2 |
| 1629252539119009794 | @OriToke16169769 @OlumideBaruwa @JumiaNigeria @Jumia_Group @JumiaNGHelp You people are thieves. How many months is it going to take you to refund your customer's money | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #jumia | 8 |
| #ecommerce | 7 |
| #jumiaisscam | 6 |
| #gtbank | 4 |
| #jumiatechsale | 3 |
| #mondaymotivation | 3 |
| #wrong | 3 |
| #63k | 3 |
| #nigerianelections2023 | 2 |
| #nigeriandecides2023 | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @jumia_group | 286 |
| @jumianigeria | 206 |
| @jumianghelp | 73 |
| @morocconow_ofcl | 24 |
| @fccpcnigeria | 23 |
| @reap_youtube | 18 |
| @jumiaug | 12 |
| @oritoke16169769 | 12 |
| @csmnig | 12 |
| @jumiafoodng | 12 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
12
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😩 | 8 | weary_face |
| 😂 | 4 | face_with_tears_of_joy |
| 🇲🇦 | 3 | Morocco |
| 🤲🏾 | 2 | palms_up_together_medium-dark_skin_tone |
| 👏🏻 | 2 | clapping_hands_light_skin_tone |
| 😭 | 1 | loudly_crying_face |
| 😍 | 1 | smiling_face_with_heart-eyes |
| 🛒 | 1 | shopping_cart |
| 🛍️ | 1 | shopping_bags |
| 🛵 | 1 | motor_scooter |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 18 |
| People & Body | 8 |
| Flags | 4 |
| Travel & Places | 3 |
| Objects | 2 |