ManCityHelp - Tweet Data Analysis
Tweets Analysis - Keyword: @ManCityHelp
Published April 11, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-03-25
Earliest tweet was on
2023-03-17
Total number of tweets analysed
965
Average age of authors' accounts
7 years
Summarization
Twitter users are expressing frustration about ticketing issues, website problems, and lack of communication from Manchester City's customer service team. Some fans are also questioning the club's decision to spend money on players rather than improving their website, and others are commenting on the high prices of tickets. Several people report having difficulties purchasing tickets and accessing them on their mobile devices. Some fans are also concerned about the club's lack of transparency regarding ticket release dates and general information.
Topic Modeling
- Issues with ticketing and website technology
- Frustration with ticket availability and pricing
- Inquiries about ticket release dates
- Memory and nostalgia surrounding past matches and events
- General complaints and concerns about ticketing processes
Emotional Analysis
The tweets express frustration, disappointment and annoyance towards Manchester City Football Club and their ticketing system. There are multiple complaints about the difficulty of obtaining tickets, the website malfunctions and the pricing of tickets. Some fans also express confusion and concern about the availability of tickets for upcoming games. Some tweets also contain humorous or sarcastic tones.
Trend Analysis
- Complaints about difficulties obtaining tickets and website issues
- Requests for information on upcoming matches and ticket sales
- Criticism of ticket prices
- Nostalgic references to past games and players
- Personal experiences and interactions with Manchester City's customer service account
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
39
4% of total
Number of Original tweets
175
18% of total
Number of tweets that were Quotes
17
1% of total
Number of tweets that were Replies
749
77% of total
Number of tweets that contain Hashtags
17
1% of total
Number of tweets that contain Mentions
965
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 525 |
| Twitter for Android | 302 |
| Twitter Web App | 118 |
| Twitter for iPad | 13 |
| Hootsuite Inc. | 6 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MCRMetrolink | Manchester Metrolink 🚊 | Official Metrolink service updates direct from the control room. This account is monitored 7am-8pm Monday-Friday & 8am-8pm Saturday-Sunday. | 82,010 |
| AOArena | AO Arena | One of the world’s busiest live entertainment venues in the heart of city centre Manchester. #YourArena since 1995 | 81,611 |
| ManCityHelp | Man City Fan Support | Official account for the @ManCity Fan Support team. We're open 9am-5pm, Monday to Friday | 9am-KO on Matchdays 👉 https://t.co/Acmbdfeyqm | 74,014 |
| OfficialTfGM | Transport for Greater Manchester 🚲🚶🏾♀️ | The voice of Transport for Greater Manchester. This account is monitored 7am-8pm Mon-Fri & 8am-8pm Sat-Sun. Follow @MCRMetrolink for Metrolink services updates. | 66,432 |
| MCFC_EDS_ACAD | MCFCReserves&Academy | This Unofficial Twitter Site is set up to send up to date/time info on Manchester City EDS(Papa John's - U21s & UYL) & academy teams & live match info updates. | 14,287 |
| K4Owen | Karen Owen 🌹 🐝 🦈 SOCIALIST | MCFC mad,originally Mancunian & passionate Socialist lifelong TU member/rep - vegetarian & avid bread baker, choose love ❤ wildlife gazer ✌ | 13,743 |
| jdm_designs | jonathan meare | I invented the beach towel clip Made in the UK & sold all over the world You can buy directly from our website shop page I also post pictures of … | 7,821 |
| MCWFC_OSC | MCWFC OFFICIAL SUPPORTERS CLUB | #MANCHESTERISBLUE WE'LL SEE THINGS THEY'LL NEVER SEE #ORIGINALBIGGESTBEST Insta @mcwfc_osc 🐝🏳️🌈 🇺🇦 | 7,691 |
| Iucyann | lucy 🖤 | twenty one | manchester city st holder | @luceprivtv | 7,470 |
| nikitafrench | Nikita | - | 7,272 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| K4Owen | Karen Owen 🌹 🐝 🦈 SOCIALIST | MCFC mad,originally Mancunian & passionate Socialist lifelong TU member/rep - vegetarian & avid bread baker, choose love ❤ wildlife gazer ✌ | 11,752 |
| jdm_designs | jonathan meare | I invented the beach towel clip Made in the UK & sold all over the world You can buy directly from our website shop page I also post pictures of … | 8,599 |
| nikitafrench | Nikita | - | 5,022 |
| johncmcfc | jc | one love man city 💙👕👍🏆 | 5,001 |
| MANCITY31 | 🏆David Mark Smith🏆 | One life One love One CITY. and my 2 wonderful Sons.Season Ticket holder Block 137. | 4,999 |
| HamnettPhil | Miles Platting Supporters Club....mcfc | In the above picture, one million folk turn out in 1934 to see City return with the FA Cup | 4,047 |
| bimblelass | Bimblelass - #SaveOurNHS #NotMovingOn | loves - my family & my dogs; Earth Lover, Tree Hugger, Reiki Master. Crone. MSW in @NHS. RMN for 31 yrs. @PeaceandJustice. @StopTheWar. @MCFC. | 3,724 |
| birrell29 | SHANE | MANCHESTER CITY ⚽️ first season 88/89 🍌 season ticket holder front row SSL3, clothes, trainers /// occasional cold 🍺 | 3,677 |
| SpinningPl8tes | SP | One Ring to rule them all | 3,638 |
| pdderrr | Peadar | - | 3,418 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| TruthWarriorDay | 🩵BoxCleverArmy🩵 Rebel Squad🩵 Real Guvnors🩵 BigSy🩵 The People's Poet🩵 Freedom Fighter🩵 Lover not a Hater🩵 Revolution is the only solution🩵 | 35 |
| Griffin3Robert | - | 25 |
| Levykoslosky99 | MCFC 💙| Ukrainian Mancunian based in Belfast 🇮🇪 | 🏳️🌈 | QUB ❤️ | Previous account suspended | 20 |
| DavMCFC | 17 | MCFC | 16 |
| Ticketmancity | Place to buy/sell Man City tickets. FV only. Tickets are not sold over DMs. Just tweeted out, first reply gets em👍 not sold to blank accounts/protected tweets. | 13 |
| Garythegreat43 | Lancashire 👦 lad man 👨 city fan💙💙💙 plus marathon runner | 12 |
| RhysMCFC_ | Running is changing my life | 9 |
| bluemoonm11 | - | 9 |
| Bbrown07020 | - | 8 |
| MynhardtMatthew | - | 7 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1638236433340067847 | FOOTBALL SHIRTS: A bit of a long shot here...In May I'm taking a team out to Romania to run a short football camp for Gypsy Roma and Ukrainian young people. … | 2 |
| 1637756191324471299 | @ManCityHelp @ManCity If @ManUtd are advocates of the evil WEF shouldn't @ManCity be opposing it? Because for the last 3 years the club have been covertly supporting it. Here's a … | 1 |
| 1636794591343935488 | 🚗 Travelling in the city centre tomorrow evening? ❗ With planned rail strikes, Tom Grennan at @AOArena and @ManCityHelp at the Etihad to boot, the north side of the Inner … | 1 |
| 1638487457057341445 | @ManCityHelp Hi transferred my Liverpool tickets to a member of my family. They’ve gone from my wallet (season card) but he hasn’t received them? Transferred a few days ago and … | 1 |
| 1637773531801874433 | @Griffin3Robert @ManCityHelp @ManCity @premierleague As for the chemtrails start with aluminium, barium, stratum, mercury and I don't want to harp on about HAARP but many Nations have the ability to … | 1 |
| 1637854896572579840 | ***CHARITY RAFFLE to WIN MANCHESTER CITY SIGNED FIRST TEAM SHIRT 22-23** CERTIFICATE OF AUTHENTICITY INCLUDED** Tickets cost £5.00 per entry. £10.00 for 3 entries. No limit on amount of times … | 1 |
| 1637489109529755649 | @IlgoldiDhorasoo @ManCityHelp porcoddio hai taggato il support ahahahahahahah | 1 |
| 1637061599570665476 | 🏆@ManCityHelp face @BurnleyOfficial at the Etihad today at 5.45pm #EmiratesFACup 🎤 With a gig at the Arena and a large number of visiting fans, add extra time to journeys via … | 1 |
| 1636669485846257665 | @amhay70 @ManCity @ManCityHelp Pleassssssse @ManCity @ManCityHelp a junior cityzen, we apply every week 💙 | 1 |
| 1637742242965118976 | @ManCityHelp Good morning Chloe @ManCityHelp will @ManCity be stepping up anytime soon to fight against the genocide agenda of the WEF controlled Governments. They're planning another lockdown that'll kill more … | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1639243728001851401 | @ManCityHelp Funny ya don't get ppl moaning about games like this. It's always the Liverpools, united or Everton aways they start whinging about "ticket points are rubbish, i cant get … | 64 |
| 1638860054244782082 | @ManCityHelp Any chance we don't buy any players this summer and just spend the £ on some tech guys to make us a working website? I'm sure we'd all be … | 30 |
| 1639306195486769153 | @benanderton04 @ManCityHelp £45 | 19 |
| 1637789725355376642 | @ManCityHelp "Soon" asin today? This week? Next week? 🤷♂️ most pointless update ever. | 8 |
| 1639295354913816577 | @ManCityHelp when are wembley tickets coming out?? | 6 |
| 1637061599570665476 | 🏆@ManCityHelp face @BurnleyOfficial at the Etihad today at 5.45pm #EmiratesFACup 🎤 With a gig at the Arena and a large number of visiting fans, add extra time to journeys via … | 6 |
| 1639240608572387329 | @ManCityHelp General admission. I have City Zens membership and i couldn’t get a ticket. | 5 |
| 1638854529306226689 | @ManCityHelp Ticketing website not working again, same issue as when buying Burnley tickets. Wait in the queue for half an hour, think you're getting in and then it kicks you … | 5 |
| 1637756470916796417 | @ManCityHelp Morning Chloe, can you ask Steve Lomas why he played the ball into the corner when City needed a goal to avoid relegation in 1996? | 4 |
| 1639309599655206912 | @ManCityHelp £62?! Bayern fans btw ↓ https://t.co/FB54nZoEom | 4 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #emiratesfacup | 4 |
| #mancity | 2 |
| #mcfc | 2 |
| #ukraine | 2 |
| #jadelkatongo | 1 |
| #footballjersey | 1 |
| #mancityhelp | 1 |
| #mcibym | 1 |
| #dontbeaglobetard | 1 |
| #clownworld | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @mancityhelp | 987 |
| @mancity | 91 |
| @premierleague | 50 |
| @griffin3robert | 30 |
| @truthwarriorday | 29 |
| @ticketmancity | 21 |
| @brandon21871 | 19 |
| @levykoslosky99 | 17 |
| @scimandan | 17 |
| @neiltyson | 17 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
22
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 27 | face_with_tears_of_joy |
| 🤣 | 19 | rolling_on_the_floor_laughing |
| 💙 | 15 | blue_heart |
| 👍 | 12 | thumbs_up |
| 🚨 | 7 | police_car_light |
| 😭 | 7 | loudly_crying_face |
| 😡 | 7 | enraged_face |
| 🙏 | 6 | folded_hands |
| 🙄 | 5 | face_with_rolling_eyes |
| ⬇ | 5 | down_arrow |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 118 |
| People & Body | 54 |
| Activities | 15 |
| Symbols | 14 |
| Travel & Places | 13 |
| Objects | 6 |
| Flags | 1 |
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