MyFCMB - Tweet Data Analysis
Tweets Analysis - Keyword: @MyFCMB
Published April 9, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-30
Earliest tweet was on
2023-03-21
Total number of tweets analysed
2,564
Average age of authors' accounts
5 years
Summarization
Twitter users are expressing frustrations with FCMB bank in Nigeria, claiming issues with slow response times, failed transactions, and unreturned funds. Many are calling for the bank to reverse unauthorized transactions or credit accounts that have not been properly credited. Some users are also asking for assistance with using the bank's mobile app and e-settlement services. Despite some positive reviews, there are multiple complaints about poor customer service and network issues.
Emotional Analysis
The emotions expressed in these tweets range from frustration, anger, and disappointment, to confusion and curiosity. Many users are upset with FCMB bank for issues such as delayed or failed transactions, poor customer service, and unauthorized debits. Some users express a desire for resolution and ask for their complaints to be addressed, while others share their negative experiences and threaten to switch banks. A few tweets touch on unrelated topics such as religion and design. Despite some positive comments, the overall sentiment towards FCMB bank in these tweets is negative.
Trend Analysis
- Customers complaining about delayed or failed transactions and requesting for refunds/reversals from @MyFCMB and @fcmb_help.
- Criticisms about poor customer service and slow response time from @MyFCMB and @fcmb_help.
- Some customers seeking guidance on using @MyFCMB services, such as e-settlement and form A processing.
- A religious-themed tweet promoting the deity Ram and tagging multiple accounts, including @MyFCMB.
- Praise for @MyFCMB as a reliable and caring bank, despite the complaints from other customers.
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
76
2% of total
Number of Original tweets
573
22% of total
Number of tweets that were Quotes
33
1% of total
Number of tweets that were Replies
1,887
73% of total
Number of tweets that contain Hashtags
121
4% of total
Number of tweets that contain Mentions
2,564
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 1,510 |
| Twitter for iPhone | 906 |
| Twitter Web App | 140 |
| Sprout Social | 4 |
| Zendesk | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ZenithBank | Zenith Bank | We are a leading African Bank with a bias for providing quality service and innovative products that go on to define acceptable industry standards. | 1,557,121 |
| StanbicIBTC | Stanbic IBTC | No matter the size of your dream, always believe that #ItCanBe. Slide into our DM, let’s get you closer to achieving it. ☎- 0700 909 909 909 | 341,859 |
| Jaynaija | JayNaija | Mass communicator 🎙️ #Spaceshost || Blogger || Chop Life || Music 🎵 || Dm or Mail for PR 👉 Jaynaijablog@gmail.com || Chelsea💙 | 165,715 |
| fccpcnigeria | FCCPC Nigeria | #FCCPC (formerly CPC) is the leading competition & consumer protection agency of the Federal Government of Nigeria. Call us on +2348056002020 or +2348056003030 | 163,036 |
| 7signxx | Idris | 100% Allah's manufacture... Husband || Father Abusite/Athlete/Poetry/07-07-08 💔 No saint, No sheikh, not an Ustaz. Just a reminder/PROPERTIES/CARS/ IG:@7signxx | 129,948 |
| Toluwa____ | Toluwa♡💕💫 | hey i am Tolz, I am here to have fun and make new friends. don’t take my tweets personal ! | 82,697 |
| modap_ | Half Virgin💦 | GOD || Ronaldo || Arsenal || DM 4 PROMOS || @_modap_ 's main account 😊 | 64,247 |
| laucutiey | L🌺 | . not your regular type . | 55,015 |
| kudahelp_ng | Kuda App Support | Official support for @joinkuda, the money app for Africans. Need help or have a complaint? Send a DM or call 0700022555832. | Self-Help: https://t.co/ODHay4iIVV | 50,404 |
| dhaboy01 | Dhaboy 😎 | Computer Scientist|| Digital Marketer|| Publicity and Events promotions.|| My tweets are in my likes.|| Dm for adverts promotions|| allenstefan18@gmail.com. | 48,545 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| modap_ | Half Virgin💦 | GOD || Ronaldo || Arsenal || DM 4 PROMOS || @_modap_ 's main account 😊 | 23,804 |
| Aunty_Barbie | 🥀HER🥀 | Think | 16,818 |
| ThatUrhoboGirl | SaraleeDickson👸 | Picking what's left to build my castle of Peace. Here to have fun, Dm for Promo, ads and IG account for sale. #Movie&Music #TeamLagos | 12,961 |
| 7signxx | Idris | 100% Allah's manufacture... Husband || Father Abusite/Athlete/Poetry/07-07-08 💔 No saint, No sheikh, not an Ustaz. Just a reminder/PROPERTIES/CARS/ IG:@7signxx | 11,292 |
| ReformerOluseun | Reformer_Oluseun | #Humanity #African #Skeptist #sociologist #RealEstate #NonConformist #SocialCritic #Oau Question a lot, DON'T BELIEVE ME, I ALSO DOUBT ALOT | 11,285 |
| dhaboy01 | Dhaboy 😎 | Computer Scientist|| Digital Marketer|| Publicity and Events promotions.|| My tweets are in my likes.|| Dm for adverts promotions|| allenstefan18@gmail.com. | 9,666 |
| doshdmw | BENUEGIANT 👑🐐 | DM for bad advice •KING👑 •for business and quick reply DM 📧benuegiant4@gmail.com• | 8,812 |
| Iam_Bellove | Bello Rabiu Isa | RIJF_BABA @fcbarcelona Fan ❤💙 | 8,500 |
| withhamanda | Spread Love 💕 | Football punting | PhD in minding my business | I’m Learning how to sleep 😴| Building @Omaxmediahouse | 7,602 |
| YourFaveSally | saLLy 🫶🏾❤️ | Sweet and spontaneous || God first In love with money 🫶🏾 | 7,409 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| richard_alagbe | I'm Richard, a content writer, SEO optimizer, blockchain enthusiast with several years of experience in copywriting. | 114 |
| Akeemola20 | - | 26 |
| Olayink04615144 | Thanks | 18 |
| Kolarhyme147 | God Always|| African Boi 🖤 ||Always Say A Prayer|| Arsenal fan ||Gemini♊️ | 16 |
| mixandar | - | 14 |
| HajjAyelabowo26 | - | 13 |
| donjefz | {Lyricist}✍️🎤⭕ Music Lover (Gangster Rap)🎶⭕ Instagram : @donjefz⭕ D.O.B: Sept 19th🎂⭕ ⚽Real Madrid⚽ #TupacShakur #ThugLife4Ever | 13 |
| THEREALLAGOSBOY | No 1 Videographer 🎥 Celebrities house 🏠 interview 💰🎤EKO ONI BAJE🤍 #letlovelead🤎🫶🏻 Business man🏃🏼GOD OVER EVERYTHING 🕉🛐 | 12 |
| notperoj | God with us | 12 |
| viciyke489 | - | 12 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640268274561699840 | Dear FCMB bank @MyFCMB @fcmb_help Reverse my money or I will stop using your bank henceforth. It’s over 6 days now | 20 |
| 1641062236373516288 | #Who_Is_AadiRam Kabir Is God असली राम कौन है ?असली राम, अविनाशी परमात्मा है जिसके एक इशारे पर धरती और अंबर काम करते हैं, जिसकी स्तुति में तैंतीस करोड. देवी-देवता नतमस्तक … | 10 |
| 1639026456037654536 | @wendyzhandle @gtbank @cenbank @cenbank since last month @fcmb_help @MyFCMB has refused to reverse a failed pos transaction of 4K it was a uba pos the customer care I spoke with … | 3 |
| 1638839670535593984 | ...complain and write them directly. my bro msg @MyFCMB they replied that the transaction was successful, not attending to the complain. Now @OPayNigeria are not even responding to my calls. … | 3 |
| 1640297191335165952 | @MyFCMB @fcmb_help I have made transfers to friends in other banks and all the accounts are yet to be credited since last week . Pls reverse the transfer or credit … | 3 |
| 1640693908169539585 | Honestly, whoever is handling this accounts is too slow... @fcmb_help @MyFCMB | 2 |
| 1638836841540620290 | Please attend to this ASAP. My bro using @MyFCMB sent money to my @OPayNigeria account, the next thing is @MyFCMB reported my account for fraudulent activity. Now my account is … | 2 |
| 1638841238274154499 | I want to know why will @MyFCMB report my account for fraud.😡😠😡 @fcmb_help @cenbank @OPayNigeria | 2 |
| 1639158184840421376 | Dear @cenbank @officialEFCC could you please investigate @MyFCMB they advertised a savings plan called “Gro” and lured people to save. I can’t access my saved funds and it’s been one … | 2 |
| 1639677660149293058 | @MyFCMB @fcmb_help @wemabank Why is it always me with you guys. Please check and confirm a transaction I did on the 24th march 2023 by 11:55am, My account details; 6154160015 … | 2 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1640332762832879616 | @Mrbankstips The best bank in Nigeria is FCMB they are not faking it. @MyFCMB | 37 |
| 1640268274561699840 | Dear FCMB bank @MyFCMB @fcmb_help Reverse my money or I will stop using your bank henceforth. It’s over 6 days now | 26 |
| 1640611240484454408 | @FaithOyedepo @MyFCMB reverse my money | 22 |
| 1640693908169539585 | Honestly, whoever is handling this accounts is too slow... @fcmb_help @MyFCMB | 12 |
| 1640204507693850624 | Dear @MyFCMB please respond to my complain. | 11 |
| 1641062236373516288 | #Who_Is_AadiRam Kabir Is God असली राम कौन है ?असली राम, अविनाशी परमात्मा है जिसके एक इशारे पर धरती और अंबर काम करते हैं, जिसकी स्तुति में तैंतीस करोड. देवी-देवता नतमस्तक … | 11 |
| 1638879022019952645 | @officialABAT @Kynsofficial @MyFCMB I've never seen a bank network as poor as yours.... Been parading bank since last week just for an upgrade of account yet the problem still persist... … | 9 |
| 1640350179348959233 | @DavidHundeyin @fcmb_help @MyFCMB please refund the 20k that was deducted from my account since the 14th of March. I've logged complaints on all your platforms. I've even used half of … | 8 |
| 1638704045471793154 | can't sleep, tried sum'n new. i don't know what the current @MyFCMB card looks like, just based the design on their brand color and explored gradients while at it.🫠🫠🫠 https://t.co/tSMzk4JSbU | 7 |
| 1639026456037654536 | @wendyzhandle @gtbank @cenbank @cenbank since last month @fcmb_help @MyFCMB has refused to reverse a failed pos transaction of 4K it was a uba pos the customer care I spoke with … | 7 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #500 | 14 |
| #1500 | 12 |
| #fcmb | 10 |
| #9 | 8 |
| #20 | 7 |
| #2 | 6 |
| #mybankandi | 5 |
| #banks | 5 |
| #people | 5 |
| #6 | 4 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @myfcmb | 2,841 |
| @fcmb_help | 1,285 |
| @cenbank | 289 |
| @naija_pr | 87 |
| @yabaleftonline | 47 |
| @myaccessbank | 42 |
| @peterobi | 40 |
| @bod_republic | 38 |
| @channelstv | 34 |
| @polarisbankltd | 33 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
20
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😡 | 101 | enraged_face |
| 😂 | 55 | face_with_tears_of_joy |
| 👇 | 40 | backhand_index_pointing_down |
| 😭 | 34 | loudly_crying_face |
| 🤣 | 29 | rolling_on_the_floor_laughing |
| 😒 | 17 | unamused_face |
| 💰 | 15 | money_bag |
| 🙏 | 14 | folded_hands |
| 😏 | 12 | smirking_face |
| 🤮 | 11 | face_vomiting |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 382 |
| People & Body | 101 |
| Objects | 19 |
| Travel & Places | 13 |
| Symbols | 7 |
| Animals & Nature | 1 |
| Activities | 1 |
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