PFChangsMX - Tweet Data Analysis

Summarization

Customers have expressed concerns about the lack of prices on the menu at PF Chang's Mexico, and the poor service and hygiene in their restaurant kitchens. One customer was charged $20 pesos for a cardboard bag to carry their food, while another experienced a delay in delivery and was told to collect their order in person. A third customer found dirty shrimp in their takeaway food. The problems have been reported to the Mexican consumer protection agency, Profeco.

Topic Modeling

1. Pricing concerns at @PFChangsMX
2. Customer service and delivery issues at @PFChangsMX
3. Quality control and cleanliness in the kitchen at @PFChangsMX
4. Complaints towards @Profeco for lack of regulation
5. Food safety concerns at @PFChangsMX

Emotional Analysis

The tweets express frustration, anger, and disappointment towards PF Chang's MX regarding their pricing, delivery service, cleanliness, and overall customer service. The users express concern for their health and well-being due to unsanitary food preparation and feel misled by the establishment's lack of transparency with their prices and delivery capabilities. Overall, the tweets suggest a negative experience with PF Chang's MX.

Trend Analysis

1. Complaints about price transparency and clarity of menu
2. Dissatisfaction with customer service, specifically delivery and pick-up services
3. Criticism of lack of cleanliness and hygiene in the restaurant's kitchen and food preparation
4. Concerns about food safety and the potential for illness due to unclean or improperly prepared food
5. Mention of the restaurant chain and specific location, PF Changs MX