Tweets Analysis - Keyword: @RedmiSupportIN
Overview
Total number of tweets analysed
641
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-22
Tweets covering
10 days
Average age of authors' accounts
5 years
Summarization
Several users are requesting for MIUI Dialer, Contact, and Massage applications in their old Xiaomi, Redmi and Poco devices. They are frustrated with the services provided by Xiaomi as well as their inability to access 5G networks. They are further asking for software updates and kernel sources from Xiaomi in order to resolve their issues.
Topic Modeling
- Issues of Xiaomi, Redmi, and POCO devices
- Software and Customer Support of Xiaomi, Redmi, and POCO
- Features of Xiaomi, Redmi, and POCO devices
- Price of Xiaomi, Redmi, and POCO devices
- Legal Accountability of Xiaomi, Redmi, and POCO
Emotional Analysis
The tweets express a range of emotions, from frustration and disappointment to appreciation and gratitude. Many of the tweets express anger and disappointment at Xiaomi, Redmi, and Poco for not providing the necessary software updates and services, such as the MIUI dialer, contact, and message apps. Other tweets express dissatisfaction with the quality of the products, such as the Mi 11x not having 5G support, and call for better customer service. On the other hand, some of the tweets express appreciation for the customer service provided by Xiaomi, and gratitude for the help of other users.
Trend Analysis
- Wants/requests/demand for MIUI Dialer, Contact and Massage apps returned
- Customer complaints of Xiaomi scamming customers by selling non 5G Mi 11x as 5G phone, poor architecture, not receiving promised 5G service
- Customer complaints of hardware issues
- Customer satisfaction of receiving satisfactory service
- Request for kernel source release for redmi note 11
Types of Tweets
Number of Retweets
88
Percentage of total tweets
13%
Number of Original tweets
235
Percentage of total tweets
36%
Number of tweets that contain Mentions
641
Percentage of total tweets
100%
Number of tweets that were Replies
312
Percentage of total tweets
48%
Number of tweets that were Quotes
9
Percentage of total tweets
1%
Number of tweets that contain Hashtags
90
Percentage of total tweets
14%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 512 |
| Twitter Web App | 108 |
| Twitter for iPhone | 16 |
| TamilnaduPoliticsDisseminatorBot | 1 |
| IFTTT | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MiIndiaSupport | Xiaomi India Support | Official Support for Xiaomi products in India. 24/7 Chat Support: https://t.co/46pWFqwIlR we are here to help :-) | 256,271 |
| yabhishekhd | Abhishek Yadav | Covering - smartphones📱 #Technology #Android #Apple | Tips DM📥 | https://t.co/DP8Htg6NFC E-Mail: yabhishekhd @protonmail.com https://t.co/ztb2FeeKMS | 95,011 |
| techstarsrk | Tech Star Shahrukh | Content Creator at Youtube | Muslim | Stay for Tech + Fun https://t.co/El4ZrKyzdB | 18,025 |
| heyitsyogesh | Yogesh Brar | Data Engineer | Contributor @91mobiles , @pctabletin | 📩 Tips via DM or Telegram (ybr101) | 17,688 |
| Mayavi_ | Mayavi | - | 14,904 |
| ConsumerAffairs | ConsumerAffairs | We believe everyone deserves to make smart decisions. Visit us online for free access to #consumer news, recalls, and thousands of real consumer reviews. | 9,984 |
| Pisaasu | ~ | ஒன்பது கட்டங்களிலும் உச்சம் பெற்ற ஒருவன் ! Belongs to the Dravidian Stock 🖤❤ | 8,742 |
| INDPoliticsBot | Political Tweets Disseminator Bot | Follow me to get the latest tweets related to all the political parties and events, All in one place! I am just a re-tweeter bot, tweets are not mine! | 5,324 |
| FlynnRemedios | Flynn Remedios | Journalist & Publicist | Mail: flynn.buzz@gmail.com | RTs not endorsements | Founder: #GoaFirst Forum | Ex TOI, ET, IE, FE, BS, Observer, Asian Age, BSE, etc | 4,366 |
| PythonRoboto | Python Roboto | Retweeting all things coding (with a focus on Python). Use #python, #100DaysOfCode for retweet Created by @MingjuRoberts | 3,454 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| FlynnRemedios | Flynn Remedios | Journalist & Publicist | Mail: flynn.buzz@gmail.com | RTs not endorsements | Founder: #GoaFirst Forum | Ex TOI, ET, IE, FE, BS, Observer, Asian Age, BSE, etc | 4,601 |
| dynamo_mano | Mush Dynamo 🇮🇳🤩💛 | Live & Let Live ! | 4,337 |
| Rpandeylove | Rakesh Pandey 🇮🇳 | हिंदी, हिन्दू, हिन्दुस्तान #जय_श्री_राम 🙏 Followed by @kapilmishra_IND Bhaiya @vivekrpatel Ji @gauravparacoach Ji | 2,951 |
| ImNM45 | Nayan. | 20y/o https://t.co/Ts8mlksvHV Undergrad | Crazy Tech Inthusiast | Curious about Smartphone Technologies | an Unusual Guy | Believes in being real | @ImRo45 🤝 @mipaltan | 1,904 |
| bharotbasi | 𝕭𝖍𝖆𝖗𝖔𝖙𝖎𝖞𝖔. | 🆃🆆🅴🅴🆃🆂 🅰🆁🅴 🅿🅴🆁🆂🅾🅽🅰🅻. | 1,893 |
| Manzezuul | Tee Zibss | I'm a Gemini ♊ when you meet me you think I'm quite, when you talk 2 me you wish I was quite, when you know me you get scared when I'm quite. Kaizer Chiefs fan✌ | 1,645 |
| KshamaShroff | क्षमा 🇮🇳ツ | 🇮🇳 Hindu; Microbiologist, Lawyer, Learner for Life 🇮🇳 | 1,558 |
| chadhashiva | Shiva | Actor | Traveller | Digital Marketer | Jai Guruji 🙏❤ Shukrana Guruji ❤🙏 | 1,392 |
| manu4884 | Manoj_Jillelamudi | I am here for @tarak9999 anna. | 1,301 |
| Adityamohan22 | Aditya Mohan | Bye Bye Twitter | 1,094 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| biswajeetdas239 | When a layman walks on the street, he can only say that, oh! what car, oh! whatbuilding. But only an ENGINEER can say that I can make it better. | 32 |
| Yatin9502 | - | 20 |
| Rahmanali61 | Writer | 12 |
| SHREYAS61615768 | Hgu | 11 |
| neerajk64970775 | - | 9 |
| SavageAryan007 | 21 | Yet Another Tech Nerd | Studying MBBS | Be a fan of products and not companies | IG: @savage_aryan007 | 📱: realme GT Neo3 150W | 🕹️: Genshin Impact | 8 |
| Sornavel18 | - | 6 |
| DehankarRhutuja | - | 6 |
| Pisaasu | ஒன்பது கட்டங்களிலும் உச்சம் பெற்ற ஒருவன் ! Belongs to the Dravidian Stock 🖤❤ | 6 |
| just_maleIN | 🙏🙏 There is nothing more certain ✌️and unchanging than 🤙 uncertainty and change 🙏🙏 | 6 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626779291928387584 | We want MIUI Dialer, Contact, and Massage app back in our old Xiaomi, Redmi and Poco Devices... Please provide any method like other companies or provide by OTA.. @Xiaomi @XiaomiIndia @RedmiIndia @RedmiSupportIN @MiIndiaSupport @POCOSupport @Himanshu_POCO @IndiaPOCO | 134 |
| 1626227122288345090 | @SHREYAS61615768 @MiIndiaSupport @qualcomm_in @RedmiSupportIN @JioCare @miuirom @jagograhakjago It is time to move to consumer court for this nonsense as clearly Xiaomi cheated their customers by selling non 5G Mi 11x as 5G phone. They have provided the band which is supported by both Airtel and Jio but Jio 5G is not working due to Mi 11x poor architecture. | 4 |
| 1626783472558940160 | @techofficee @Xiaomi @XiaomiIndia @RedmiIndia @RedmiSupportIN @MiIndiaSupport @POCOSupport @Himanshu_POCO @IndiaPOCO Agree 👍 | 3 |
| 1628033095265050626 | .@RedmiSupportIN .@RedmiIndia fantastic service guys, a simple replacement procedure have crossed 45 days successfully. Hope you will take enough time to ride the customer right royally. Keep it up guys, your brand will go to places. #Bullshit | 3 |
| 1627941749904797696 | @RedmiSupportIN plz give me information urgent wanted 2 buy mobile. Best chipset No heating up, good battery, other features. Am not camera person, video games & online watching. Is Redmi 10 good deal to buy under Rs 10,000. Plz reply very urgent. Pankaj from Goa | 3 |
| 1627242514632818688 | @XiaomiIndia @MiIndiaSupport @RedmiSupportIN @manukumarjain @AmreliaRuhez @TechnicalGuruji @tech_burner @GyanTherapy @beebomco My redmi note 10 pro max suddenly stops working at all. https://t.co/94MGTVC5Gn | 3 |
| 1628299746405400576 | Redmi note 10 pro issues regarding software, motherboard not only to the single user but many users I saw are facing similar issues when I approached a MI store near me so please look into this problem. @RedmiSupportIN @XiaomiIndia @manukumarjain @iamprasadtech @Gaddamvaasu | 2 |
| 1626093558120996864 | After updated my REDMI 9prime mobile start hangs(system UI) NOT responded properly, worst version till now (MIUI global 13.0.3) @RedmiIndia @RedmiSupportIN @BandBajaateRaho | 2 |
| 1626795741942521856 | Please Give #MIUI #Dialer In redmi Note 12 pro 5G, Because other brands give their stock Dialer, so Why Redmi note giving it. @RedmiSupportIN @miuirom @miuiIND @XiaomiIndia @s_anuj @techstarsrk @techofficee @RedmiIndia @GyanTherapy | 2 |
| 1627438860828565505 | Hey ! Redmi What is happening with my Redmi Note 10 Pro . Its Camera blurring while clicking pictures , It's So blur even my camera lens so clear. I have never seen this type issue before last Update.😒#fixit @RedmiIndia @AmreliaRuhez @RedmiSupportIN @MiIndiaSupport @TrakinTech https://t.co/DISqOObFdN | 2 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626779291928387584 | We want MIUI Dialer, Contact, and Massage app back in our old Xiaomi, Redmi and Poco Devices... Please provide any method like other companies or provide by OTA.. @Xiaomi @XiaomiIndia @RedmiIndia @RedmiSupportIN @MiIndiaSupport @POCOSupport @Himanshu_POCO @IndiaPOCO | 137 |
| 1625121259561312257 | #PocoF4 @Himanshu_POCO @IndiaPOCO @POCOGlobal @POCOSupport @RedmiSupportIN @XiaomiIndia Paisa West kr diya mera ,😒😒😒😒 https://t.co/hqrr8XglA0 | 7 |
| 1626227122288345090 | @SHREYAS61615768 @MiIndiaSupport @qualcomm_in @RedmiSupportIN @JioCare @miuirom @jagograhakjago It is time to move to consumer court for this nonsense as clearly Xiaomi cheated their customers by selling non 5G Mi 11x as 5G phone. They have provided the band which is supported by both Airtel and Jio but Jio 5G is not working due to Mi 11x poor architecture. | 6 |
| 1626814672891703296 | @techofficee @Xiaomi @XiaomiIndia @RedmiIndia @RedmiSupportIN @MiIndiaSupport @POCOSupport @Himanshu_POCO @IndiaPOCO Yes plz provide mi dialer , contact and messaging app bcz Google dialer and message is very basic and boring and also have call recording issues | 6 |
| 1624742701223608322 | @VijayPr70213579 @RedmiSupportIN Hi Vijay, we regret the inconvenience caused to you. We understand that you are facing a camera issue with your device. Please get in touch with us via DM by clicking on the below button and we will be able to help. https://t.co/052m7jGfJ8 | 5 |
| 1625189979210285057 | Thank u guys for helping me and raising my voice to the majority 🙏. I'm now fully satisfied with the service of @XiaomiIndia. @yabhishekhd @heyitsyogesh @hasanyahya04 @ishanagarwal24 @Gadgetsdata @RedmiIndia @geekyranjit @RedmiSupportIN | 5 |
| 1625173326917419008 | @hasanyahya04 @RedmiIndia The REAL cost of true VFM....💀 @RedmiIndia @RedmiSupportIN you guys are pathetic 😡 | 4 |
| 1625174471140323328 | @XiaomiIndia @RedmiIndia @RedmiSupportIN You guys know full well that it's an hardware defect that can happen with a device in any software situation at any time. I was planning to get the Xiaomi 13 Pro but I might give it a skip if your service stays this bad. FIX THIS! https://t.co/nmAD6KwbOn | 4 |
| 1627185585067794432 | when will i get 5g support in mi11x for JIO @GyanTherapy @manukumarjain @RedmiSupportIN @XiaomiIndia @Xiaomi @XiaomiSupport | 4 |
| 1627555617983594497 | Learn something from @Himanshu_POCO true CEO for poco devices solved all problems which customers ask and provided Jio support to poco f4 but we Xiaomi mi10i users asking to provide SA support you have scammed us completely @MiIndiaSupport @RedmiSupportIN | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #xiaomiindiachorhai | 55 |
| #xiaomi | 17 |
| #redmi | 12 |
| #redminote11 | 12 |
| #opensource | 8 |
| #redminote12pro | 6 |
| #chorhai | 6 |
| #kernalsource | 6 |
| #redminote10 | 5 |
| #miui | 5 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @redmisupportin | 671 |
| @redmiindia | 358 |
| @xiaomiindia | 209 |
| @miindiasupport | 181 |
| @xiaomi | 128 |
| @indiapoco | 72 |
| @pocosupport | 60 |
| @himanshu_poco | 56 |
| @techofficee | 45 |
| @miuirom | 32 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
17
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙏 | 14 | folded_hands |
| 😡 | 12 | enraged_face |
| 😒 | 10 | unamused_face |
| 😂 | 9 | face_with_tears_of_joy |
| 🤣 | 8 | rolling_on_the_floor_laughing |
| 🥲 | 6 | smiling_face_with_tear |
| 💀 | 5 | skull |
| 👍 | 4 | thumbs_up |
| 😭 | 4 | loudly_crying_face |
| 😊 | 3 | smiling_face_with_smiling_eyes |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 78 |
| People & Body | 29 |
| Activities | 2 |
| Objects | 1 |
| Flags | 1 |