Tweets Analysis - Keyword: @viagogo
Overview
Total number of tweets analysed
184
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
9 years
Summarization
The tweets mention various experiences and opinions about the ticket reselling company Viagogo. Some users complain about being scammed or having bad experiences with customer service. Others warn against using the site and recommend buying from official vendors. One tweet mentions that Viagogo was fined for breaking Italian laws.
Topic Modeling
- Issues with Viagogo's ticket sales and customer service
- Top companies in various industries, including Viagogo
- Warning against using Viagogo as a ticket reseller
- Criticism of Viagogo's practices and legality
- Individual experiences with Viagogo, including being scammed or unable to receive tickets
Emotional Analysis
Many of the tweets express frustration and anger towards viagogo, particularly in regards to cancelled or fraudulent tickets purchased through the site. Several users warn others not to use the site due to the sale of inflated-priced tickets or the site's reputation as a platform for scalping. The tweets also mention legal action taken against viagogo and the company's response to complaints. Overall, the emotions expressed in these tweets are negative and critical of viagogo's business practices.
Trend Analysis
- Complaints about ticket cancellations or fraudulent ticket sales through Viagogo.
- A ranking of top companies, including Viagogo, by an unnamed source.
- Warnings about Viagogo's lack of reliability and legitimacy.
- Legal actions against Viagogo for fraudulent practices, including fines and court cases.
- Individual stories of being scammed or deceived by Viagogo when purchasing tickets.
Types of Tweets
Number of Retweets
19
Percentage of total tweets
10%
Number of Original tweets
59
Percentage of total tweets
32%
Number of tweets that contain Mentions
184
Percentage of total tweets
100%
Number of tweets that were Replies
102
Percentage of total tweets
55%
Number of tweets that were Quotes
6
Percentage of total tweets
3%
Number of tweets that contain Hashtags
9
Percentage of total tweets
4%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 79 |
| Twitter for Android | 75 |
| Twitter Web App | 28 |
| Blog2Social APP | 1 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| IngridGuimaraes | Ingrid Guimarães | Mãe da Clara. Contato profissional - https://t.co/mQq4jbluRX | 2,601,754 |
| sarahreesbrenna | Sarah Rees Brennan | Irish & bardish! Carnegie-listed, WSFS-shortlisted-In Other Lands, Chilling Adventures of Sabrina & Fence novels. Pronoun: she/her Rep @sztownsend81 | 24,999 |
| LaMeibel | 💚Señora La Mabela💚 | Adalid de la verdad y la justicia. Presidenta de la IKFS y Reina de los Colibrise. En situación de orfandad. | 22,372 |
| AmeriEntre_ship | American Entrepreneurship Today | #AmericanEntrepreneurshipToday Advancing #Innovation & #Entrepreneurship Across America. #AET | 18,016 |
| omooretweets | Olivia Moore | Consumer partner @a16z, author of Accelerated, and twin to @venturetwins | 17,975 |
| sebabortnik | Seba Bortnik | Inquieto. Intento de polímata. Autor Libro #CrianzaDigital de @sigloxxiarg. Haciendo @tecnokidslatam. Advisor en https://t.co/qVCft74zhV. Y algunas cosas más. | 8,750 |
| gilibugg | Gili Bar-Hillel Semo 🥶 | Small indy publisher @utzbooks, translator, how did I get to be so old?! crazy cat lady. kids lit, bad puns, cool socks, kindness. | 8,384 |
| KonsumSchutz | Konsumentenschutz | Stiftung für #Konsumentenschutz – engagiert und unabhängig – im Interesse der Konsumenten. Wissenswertes, Tipps, Stellungnahmen & Medienmitteilungen. | 6,808 |
| wbazevedo12 | Wagner ᶜʳᵛᵍ ✠🇧🇷🧨 | Videomaker 🎬 🎥 ♊ ♱ Sócio Proprietário do @vascodagama desde 1992 ◤✠◢ ¹⁸⁹⁸ | 6,061 |
| VergaraLautaro | Lautaro Vergara🏑 🇺🇦🐘 | Physicist. Too many interesting things to learn, too few time. Born at 316.91 ppm Also: @VergaraLautaro@maths🐘.xyz RT is no endorsement (necessarily) | 5,376 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AmeriEntre_ship | American Entrepreneurship Today | #AmericanEntrepreneurshipToday Advancing #Innovation & #Entrepreneurship Across America. #AET | 16,078 |
| FanFairAlliance | FanFair Alliance | Uniting fans, artists, music businesses and entrepreneurs against online ticket touting | 4,957 |
| wbazevedo12 | Wagner ᶜʳᵛᵍ ✠🇧🇷🧨 | Videomaker 🎬 🎥 ♊ ♱ Sócio Proprietário do @vascodagama desde 1992 ◤✠◢ ¹⁸⁹⁸ | 4,571 |
| TanaFerro1978 | Tana Ferro | Polite y a veces unpolite bitch. | 4,520 |
| RadioFireball | Radio Fireball | Sweden's premier hard rock and metal programme. Previous guests include Vanessa Warwick, Slayer, Mr Big, Dream Theater, Thin Lizzy, Whitesnake and Deep Purple. | 4,020 |
| expresseeventos | Express & Eventos | Prestador de serviços moto-frete 🛵, Compra e venda de ingressos 🎟️, Camisetas de Futebol 👕, Etc. 📱Entre em contato; Chama na DM! 📮 | 3,011 |
| jeifisonmuniz | José Muniz 🤴🏻 | Quase um Turismologo 🌎 Lá de Pernambuco 🩵 Vivendo a 6 anos na Cidade de Pedra 🏙 ML 💛 | 3,002 |
| sebabortnik | Seba Bortnik | Inquieto. Intento de polímata. Autor Libro #CrianzaDigital de @sigloxxiarg. Haciendo @tecnokidslatam. Advisor en https://t.co/qVCft74zhV. Y algunas cosas más. | 2,840 |
| sarahreesbrenna | Sarah Rees Brennan | Irish & bardish! Carnegie-listed, WSFS-shortlisted-In Other Lands, Chilling Adventures of Sabrina & Fence novels. Pronoun: she/her Rep @sztownsend81 | 2,510 |
| bosneanu_maria | 20 Años Contígo | Decido lo que quiero y por ello voy, es mi personalidad! Fan de David Bisbal de principio al fin! | 2,410 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| RadioFireball | Sweden's premier hard rock and metal programme. Previous guests include Vanessa Warwick, Slayer, Mr Big, Dream Theater, Thin Lizzy, Whitesnake and Deep Purple. | 10 |
| TanaFerro1978 | Polite y a veces unpolite bitch. | 6 |
| NurseTravelling | Trying to live life. Opinions are my own 王太太等老公! | 5 |
| EricTay23398457 | Referee... World Traveller... Equal world record holder | 4 |
| colato | Muito palmeirense, um pouco de professor e alguma coisa de físico. Pai do J. A. e do Dudu. L&L (Linux + Latex) | 4 |
| RussellGanesh | I can only tolerate stupidity up to a certain point before tweeting about it | 4 |
| LaMeibel | Adalid de la verdad y la justicia. Presidenta de la IKFS y Reina de los Colibrise. En situación de orfandad. | 4 |
| carolinaguiar | Em relacionamento tóxico e abusivo com o @CearaSC 🖤 ⠀⠀⠀ | 4 |
| anamontana215 | Island Girl 🌴 Ps: Twitter rend moi mon ancien compte stp 🥲 | 3 |
| vsantamarina | Argentina, del 75. Mama de tres, periodista y todo lo demás también. (Mega 98.3 Lun a Vier de 9 a 13) | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638929482575753217 | Alô @viagogo !! Eu comprei um ingresso pro show do Coldplay domingo que foi cancelado !!! Dois dias antes!! E isso mesmo? Qual a responsabilidade de vcs sobre o cliente ????? | 3 |
| 1638566326108319744 | First of all, a huge congrats to our top 10. 🥳 @Instacart holds the #1 spot for the third straight year, joined by returners @valvesoftware, @SeatGeek, @viagogo, @turo, @stockx & @goatapp. Top 10 newcomers include @Whatnot, @EvolveVR, and @RockAuto_Parts. https://t.co/uFXZmwAPbK | 1 |
| 1640944185774678016 | @wendyknowler I've been scammed by @viagogo. I bought Boyz II Men concert tickets which they are refusing to release. Companies like this should be banned from SA. | 1 |
| 1639899553213054980 | Had the worse service from @viagogo and nobody should use this company for buying tickets. We were meant to be seeing @eltonofficial tonight in Birmingham but the tickets have not arrived so been told by viagogo we wont be able to go. We are gutted as waited ages for this 😢💔 | 1 |
| 1641054947750846464 | 🇦🇹 verurteilt @viagogo – u.a. zu Publicitymassnahmen. Viagogo muss das Strafurteil auch im🇨🇭Blick inserieren. Wir sind gespannt, wie prominent das Inserat platziert wird? Hey @Blickch, das wäre doch was für die Titelseite! Da sehen es dann auch alle 🥸 https://t.co/7xfGVdBtG7 | 1 |
| 1639816927366242305 | Essa @EventimBrasil é comédia. Você entra no site na hora do lançamento para comprar ingressos para o show do @ChiliPeppers e acabam em segundos. Dias depois entra no site do @viagogo, e tem uma quantidade absurda de ingressos com valores astronômicos. Cambista que chama ? | 1 |
| 1640250052009512960 | https://t.co/5jty9o0Rju @viagogo @viagogo_corp @ViagogoExposed They are coming for you scammers. | 1 |
| 1640723014093266944 | Great to see the Italian authorities enforcing their laws and fining @viagogo, even if €12m is just a drop in the Ocean https://t.co/rUjHkq5ABZ | 1 |
| 1640735509256314888 | If @viagogo think I am going to just disappear, satisfied by their staged "by the book" replie, they have got another thing coming A dreadful company, who are no more than scammers, avoid at all costs guy. cue @viagogo to reply asking more my details , so they can sort the issue. | 1 |
| 1639983001571405827 | Never again @viagogo !! | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638929482575753217 | Alô @viagogo !! Eu comprei um ingresso pro show do Coldplay domingo que foi cancelado !!! Dois dias antes!! E isso mesmo? Qual a responsabilidade de vcs sobre o cliente ????? | 180 |
| 1638566326108319744 | First of all, a huge congrats to our top 10. 🥳 @Instacart holds the #1 spot for the third straight year, joined by returners @valvesoftware, @SeatGeek, @viagogo, @turo, @stockx & @goatapp. Top 10 newcomers include @Whatnot, @EvolveVR, and @RockAuto_Parts. https://t.co/uFXZmwAPbK | 22 |
| 1638929604168777734 | @IngridGuimaraes @viagogo Nenhuma, infelizmente o site não é confiável. | 9 |
| 1640801233555410978 | Learned my lesson, never again @viagogo - our paper tickets were converted to barcodes and sold multiple times. | 9 |
| 1638933740000006144 | @IngridGuimaraes @viagogo vish Ingrid… esse site é de revenda de ingressos, e não é nada confiável… a venda oficial pro Coldplay no Brasil é da @EventimBrasil | 8 |
| 1639816927366242305 | Essa @EventimBrasil é comédia. Você entra no site na hora do lançamento para comprar ingressos para o show do @ChiliPeppers e acabam em segundos. Dias depois entra no site do @viagogo, e tem uma quantidade absurda de ingressos com valores astronômicos. Cambista que chama ? | 7 |
| 1640041235728539651 | @vsantamarina @anibalucho @dzapatillas @viagogo Porque le pagan a Google para figurar primeros , no es venta oficial, es re venta no sabía que era de afuera , suerte con el reclamo y la proxima comprar en sitios oficiales 🍀 | 6 |
| 1641054947750846464 | 🇦🇹 verurteilt @viagogo – u.a. zu Publicitymassnahmen. Viagogo muss das Strafurteil auch im🇨🇭Blick inserieren. Wir sind gespannt, wie prominent das Inserat platziert wird? Hey @Blickch, das wäre doch was für die Titelseite! Da sehen es dann auch alle 🥸 https://t.co/7xfGVdBtG7 | 6 |
| 1638931655812366339 | @IngridGuimaraes @viagogo gente, jamais comprem nesse site. É sempre furada. Nao é original | 5 |
| 1638929911304822786 | @IngridGuimaraes @viagogo viagogo é tudo cambistas | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #1 | 3 |
| #venturecapital | 1 |
| #consumer | 1 |
| #behavior | 1 |
| #2 | 1 |
| #3 | 1 |
| #trends | 1 |
| #marketplaces | 1 |
| #horriblecustomerservice | 1 |
| #biglietti | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @viagogo | 192 |
| @ingridguimaraes | 23 |
| @eventimbrasil | 11 |
| @dzapatillas | 7 |
| @chilipeppers | 7 |
| @lameibel | 6 |
| @stavrosposh9 | 5 |
| @viagogo_corp | 5 |
| @vsantamarina | 5 |
| @robertsmith | 5 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
22
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😢 | 5 | crying_face |
| 😂 | 3 | face_with_tears_of_joy |
| 😨 | 3 | fearful_face |
| 🥳 | 3 | partying_face |
| 😡 | 2 | enraged_face |
| 😥 | 2 | sad_but_relieved_face |
| 🇮🇪 | 2 | Ireland |
| 💔 | 2 | broken_heart |
| 🇦🇹 | 2 | Austria |
| 🇨🇭 | 2 | Switzerland |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 28 |
| Flags | 7 |
| Objects | 3 |
| People & Body | 2 |
| Symbols | 1 |
| Animals & Nature | 1 |