isawitfirst - Tweet Data Analysis
Tweets Analysis - Keyword: @isawitfirst
Resume
Tweets covering
4 days
Latest tweet was on
2023-02-17
Earliest tweet was on
2023-02-12
Total number of tweets analysed
6
Average age of authors' accounts
7 years
Resume
The user is upset that they paid for premium delivery service yet their past order history was wiped and they were not eligible for that delivery. They then placed an order that used Apple Pay, but were charged £11.99 for delivery without having the option to choose standard delivery. Finally, they are outraged that returns cost £4.99.
Modelisation des Sujets
- Delivery Issues
- Payment Issues
- Order Management
- Customer Service
- Returns Policies
Analyse des Sentiments
Analyse des Tendances
- Customer dissatisfaction with delivery/shipping
- Delivery fee discrepancy
- Lack of customer service response
- High return fee
- Apple Pay confusion
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Types de Tweets
Number of Retweets
2
33% du total
Number of Original tweets
3
50% du total
Number of tweets that were Quotes
0
0% du total
Number of tweets that were Replies
1
16% du total
Number of tweets that contain Hashtags
0
0% du total
Number of tweets that contain Mentions
6
100% du total
Appareils Utilises pour Tweeter
Top 5 Appareils
| Source | Count |
|---|---|
| Twitter for iPhone | 3 |
| Twitter for Android | 2 |
| Twitter Web App | 1 |
Repartition des Appareils
Top 10 Comptes par Abonnes
| Username | Name | Bio | Followers count |
|---|---|---|---|
| fowlerkatiex | KJF | - | 870 |
| oppaslildevil | yEllieAmor 🐷👑 | Army since 2014 pansexual 🏳️🌈zaddy joon baby mochi 💜🐥💪💜I DON'T CHASE I ATTRACT WHAT BELONGS TO ME WILL FIND ME | 93 |
| Jade_Shawx | Jade Shaw | Student paramedic 🚑 | 56 |
| EmmaGeo35175336 | Emma George | - | 12 |
| WendyShrewsbury | Wendy Shrewsbury | - | 2 |
| samiesha20 | sam | - | 0 |
Top 10 Comptes par Abonnements
| Username | Name | Bio | Followers count |
|---|---|---|---|
| oppaslildevil | yEllieAmor 🐷👑 | Army since 2014 pansexual 🏳️🌈zaddy joon baby mochi 💜🐥💪💜I DON'T CHASE I ATTRACT WHAT BELONGS TO ME WILL FIND ME | 1 684 |
| fowlerkatiex | KJF | - | 784 |
| Jade_Shawx | Jade Shaw | Student paramedic 🚑 | 382 |
| EmmaGeo35175336 | Emma George | - | 26 |
| WendyShrewsbury | Wendy Shrewsbury | - | 17 |
| samiesha20 | sam | - | 0 |
Utilisateurs les Plus Actifs
| Username | Bio | Number of tweets |
|---|---|---|
| EmmaGeo35175336 | - | 1 |
| Jade_Shawx | Student paramedic 🚑 | 1 |
| WendyShrewsbury | - | 1 |
| fowlerkatiex | - | 1 |
| oppaslildevil | Army since 2014 pansexual 🏳️🌈zaddy joon baby mochi 💜🐥💪💜I DON'T CHASE I ATTRACT WHAT BELONGS TO ME WILL FIND ME | 1 |
| samiesha20 | - | 1 |
Tweets par Jour
Top 10 Tweets par Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625072845893038080 | @isawitfirst charge £4.99 for returns?! Outrageous | 1 |
| 1626660622430527493 | @isawitfirst I paid for next day delivery for the year and all my past order history has been wiped and I am no longer Eligible for the delivery I paid … | 0 |
| 1625874496392404992 | @isawitfirst I have just placed an order but didn’t get an option to amend delivery method when I used Apple Pay and it’s charged me £11.99 just for delivery. How … | 0 |
| 1625496602864664576 | @isawitfirst You still havent responded to me....... | 0 |
Top 10 Tweets par J'aime
| ID | Text | Like count |
|---|---|---|
| 1626660622430527493 | @isawitfirst I paid for next day delivery for the year and all my past order history has been wiped and I am no longer Eligible for the delivery I paid … | 0 |
| 1625874496392404992 | @isawitfirst I have just placed an order but didn’t get an option to amend delivery method when I used Apple Pay and it’s charged me £11.99 just for delivery. How … | 0 |
| 1625496602864664576 | @isawitfirst You still havent responded to me....... | 0 |
| 1625072845893038080 | @isawitfirst charge £4.99 for returns?! Outrageous | 0 |
Principales Langues Utilisees
Top 10 Hashtags
Top 10 Mentions
| Mention | Count |
|---|---|
| @isawitfirst | 6 |
Nuage de Mots des Tweets
Analyse des Emojis
Moyenne d'emojis par tweet :
50
Emojis Utilises
| Emoji | Count | Emoji Text |
|---|---|---|
| 💗 | 1 | growing_heart |
| 👛 | 1 | purse |
| 🤝 | 1 | handshake |
Groupes d'Emojis
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 1 |
| Objects | 1 |
| People & Body | 1 |
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