CRED_support - Tweet Data Analysis
Tweets Analysis - Keyword: @CRED_support
2023年3月8日に公開
概要
Tweets covering
10 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-11
Total number of tweets analysed
643
Average age of authors' accounts
7 years
要約
There are multiple concerns expressed about Cred's products, customer service, association with Tanmay Bhatt, and privacy issues. Many people have reported that the app does not provide value or win awards and is a waste of time. There is also criticism of the company for not responding to customer queries and for poor execution. Additionally, customers are concerned about the app asking for too many permissions and not protecting their personal data.
トピックモデリング
- Customer Support & Feedback
- Security Issues
- Marketing Strategies
- Controversy & Defending
- Waste of Time & Unsatisfied Experience
感情分析
The emotions expressed in these tweets range from disappointment to outrage. People are disappointed in Cred's lack of response to their queries, the quality of their products, and their marketing tactics. There is also anger expressed at Cred's association with Tanmay Bhatt and their lack of action in addressing security issues. Additionally, there is a feeling of betrayal from Cred for not returning money for failed transactions, and a sense of frustration at the lack of customer service. Overall, the sentiment expressed in these tweets is one of dissatisfaction and distrust towards Cred.
トレンド分析
- Inadequate customer support
- Privacy related issues
- Poor product quality
- Over the top marketing
- Inadequate billing/ payment processing
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ツイートの種類
Number of Retweets
34
全体の5%
Number of Original tweets
262
全体の40%
Number of tweets that were Quotes
6
全体の0%
Number of tweets that were Replies
343
全体の53%
Number of tweets that contain Hashtags
61
全体の9%
Number of tweets that contain Mentions
643
全体の100%
ツイートに使用されたデバイス
トップ5デバイス
| Source | Count |
|---|---|
| Twitter for Android | 385 |
| Twitter for iPhone | 137 |
| Twitter Web App | 116 |
| QuickMetrix | 4 |
| Twitter for iPad | 1 |
デバイス分布
フォロワー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| bankofbaroda | Bank of Baroda | Welcome to the Official handle of Bank of Baroda on Twitter. Follow us for all updates about Banking and Financial Services. | 928,962 |
| TRSaranathan | 𝚄𝚗𝙲𝚘𝚖𝚙𝚕𝚒𝚌𝚊𝚝𝚎 | 𝙳𝚒𝚐𝚒𝚝𝚊𝚕 & 𝚃𝚎𝚌𝚑 𝙴𝚗𝚝𝚑𝚞𝚜𝚒𝚊𝚜𝚝 : 𝙰𝚗𝚍𝚛𝚘𝚒𝚍 𝙵𝚊𝚗𝚋𝚘𝚢 : 🇮🇳 𝙸𝚝'𝚜 𝚗𝚘𝚝 𝚖𝚎 𝚒𝚗 𝚝𝚑𝚎 𝙳𝙿 | 9,908 |
| desiTraveler | Prasad Np | Running The Rat Race, Scheming to Swim With Sharks. Practicing Photographer. Angel Investor, Devil's Advocate. Code or No Code, Always in Motion is The Future | 7,838 |
| kumariika | Kumarika Mohanty Panda | It is simply human that you & I have different ways of seeing things. So chill and #MoveOn #rourkELITE by birth & forever! | 6,829 |
| __imprateek__ | Prateek | Virat Kohli Stan 👑 | 5,590 |
| nikhilchhajar | Nikhil Jain | Building Cross Border Student Mobility Assistance Platform • Increasing 💰Revenue by 25% for Study Abroad Consultants • COO @ForeignAdmits • IITBHU-IITB-Monash | 5,036 |
| h_ram1 | Ram Choudhury 🇮🇳🇮🇳 | वर्किंग इन लॉजिस्टिक्स इंडस्ट्री. ट्रैवल enthusiastic धन्यवाद @PiyushGoyalOffc जी फॉलो करने के लिए। #नमो #Namo प्रशंसक। भारत माता की जय।। ।। जय श्री राम।। | 3,759 |
| VarmaSaurabh | Saurabh Varma | CCO, Content Engineers, ex-CMO Jio Studios & INOX | Film Director: TIWARI! Johnny Jumper (Under Production) Mickey Virus, Vicky Velingkar! Short: Girl in Red | 3,195 |
| gounder | Alexander Gounder 🥷 | Has an opinion about everything! Owner - @inkmyweb. Known #WordPress #SEO. Learning #A11y. Organising @WCMumbai 2023 | 1,686 |
| RanaBardhan3 | Rana Bardhan,blocked by RajdeepSardesai | Followed by MOS Subhas SARKAR, Shazia ILMI BLOCKED by TWINKLE KHANNA,@swamy39,SanjuktaBasu, Priyanka Chaturvedi, MrinalTalukder,Vinod Sharma,SuhasiniHaider | 1,180 |
フォロー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TRSaranathan | 𝚄𝚗𝙲𝚘𝚖𝚙𝚕𝚒𝚌𝚊𝚝𝚎 | 𝙳𝚒𝚐𝚒𝚝𝚊𝚕 & 𝚃𝚎𝚌𝚑 𝙴𝚗𝚝𝚑𝚞𝚜𝚒𝚊𝚜𝚝 : 𝙰𝚗𝚍𝚛𝚘𝚒𝚍 𝙵𝚊𝚗𝚋𝚘𝚢 : 🇮🇳 𝙸𝚝'𝚜 𝚗𝚘𝚝 𝚖𝚎 𝚒𝚗 𝚝𝚑𝚎 𝙳𝙿 | 10,912 |
| MrVeritas | M Raj | Wizard | 4,685 |
| Ripsylobo12 | Ripson Lobo | Your love makes me strong your hate makes me strongest. | 4,679 |
| nikhilchhajar | Nikhil Jain | Building Cross Border Student Mobility Assistance Platform • Increasing 💰Revenue by 25% for Study Abroad Consultants • COO @ForeignAdmits • IITBHU-IITB-Monash | 4,537 |
| Anubhav29036981 | Anubhav Dwivedi | works | 4,373 |
| aniljinay | anil chhabra | - | 4,040 |
| balajisma | Balaji | Advocate | Media Person | Film Editor | Smoke artist | Colorist | Traveller | Consultant | Hotelier | MD @hotelramakrishn Mamallapuram | 2,823 |
| Ashu01030525 | Ashu | Proud to be Indian and Hindu. | 2,318 |
| VikramBhambhani | Vikram Bhambhani | Jai Hind | 2,023 |
| desiTraveler | Prasad Np | Running The Rat Race, Scheming to Swim With Sharks. Practicing Photographer. Angel Investor, Devil's Advocate. Code or No Code, Always in Motion is The Future | 1,942 |
最もアクティブなユーザー
| Username | Bio | Number of tweets |
|---|---|---|
| SyedArezakazmi2 | Health And safety engr manager bangalore india civil interiors construction dept. from bihar muzaffarpur , nebosh UK iosh UK fire safety and PG dip-shia | 14 |
| Vickysa053 | I love poetry 💕💕 | 10 |
| desiTraveler | Running The Rat Race, Scheming to Swim With Sharks. Practicing Photographer. Angel Investor, Devil's Advocate. Code or No Code, Always in Motion is The Future | 10 |
| AshokRawan | Business Analyst Software Development | 10 |
| aakshgehlot | || 🎯 I.F.S || Former-Application Architect SAP @IBM | 9 |
| therealdumbsonu | A Data Analyst by profession and a film reviewer by hobby. | 9 |
| jiten_0291 | Advocate Rajasthan Hight Court Jodhpur | 7 |
| rahulsinghhyund | Senior Sales consultant in Hyundai motor india ltd.Also social worker.....🙏 | 7 |
| Dilip64ng | राष्ट्रिय स्वयंसेवक संघ (स्वयंसेवक),Photography,Kotak Househttps://t.co/3POrppJk9i | 6 |
| panujji | Dreamer, Learner, Globetrotter 🌍 , Book lover 📚 Indian🇮🇳“Retweets ≠ endorsements.” | 6 |
日別ツイート数
リツイート数上位10ツイート
| ID | Text | Retweet count |
|---|---|---|
| 1625993456710746113 | @TrulyMonica @CRED_club Now @CRED_club @CRED_support @kunalb11 you ppl are not even considering to reply it means Cred is defending above tweets of paedophilic @thetanmay how #shame | 4 |
| 1627355381528956928 | @CRED_support do you realise sailing an offer also be fulfilled? why did [email protected] go this ignorant? Should this unprofessionalism be addressed?#CustomerSupport #disappointed #customerexperience @nch1915 @jagograhakjago @BandBajaateRaho | 3 |
| 1625143445680697344 | @CRED_support Again your agent just called me and cut my call. What do you want from @CRED_club? It seems you have no intention to refund my money. @RBI @jagograhakjago @DelhiPolice … | 3 |
| 1625141711000436738 | @CRED_support @AxisBank @CRED_club I request @jagograhakjago to take necessary action against @CRED_club. Also i request to @RBI and @DelhiPolice to look into the matter | 2 |
| 1625144261107941377 | @CRED_support @CRED_club @RBI @jagograhakjago @DelhiPolice @CRED_club i want answers | 2 |
| 1627492509319561216 | @CRED_support I recharge my mobile by 2999 but it’s not done yet jio company saying we didn’t receive payment yet #needhelp | 1 |
| 1625800247434952704 | @CRED_support I had initiated 17000 rs transaction for which reference number is 304174087753 through CRED.Transaction failed but money deducted from account and refund still not received.I checked with bank and … | 1 |
| 1625417124247404546 | @CRED_support @CRED_support I didn’t get call from any of your representatives. It’s really the matter of loss of trust you should take it seriously | 1 |
| 1625041948607418369 | @CheQ_One is here @CRED_support your game is over😜 Time to uninstall cred from phone | 1 |
| 1627494565438709762 | @CRED_support payment deducted from card even not recharge yet, #india #donotuse they do not have support as well | 1 |
いいね数上位10ツイート
| ID | Text | Like count |
|---|---|---|
| 1625485090850590720 | @CRED_support @subh_e_banaras No we don’t want to use this hateful product which promotes child porn. | 16 |
| 1625993456710746113 | @TrulyMonica @CRED_club Now @CRED_club @CRED_support @kunalb11 you ppl are not even considering to reply it means Cred is defending above tweets of paedophilic @thetanmay how #shame | 8 |
| 1625928348831735809 | @BandiShreyas Using Cred from the past 2years. Never won anything except a few rupees. Cred Bidblast is just a waste of time. @CRED_support @kunalb11 | 7 |
| 1626114521470488577 | @CRED_support I uninstalled the app. This app asks permission to read my emails my phone messages apps everything. This is a serious security issue | 5 |
| 1625040491170652161 | #Cred is a great example of over the top marketing with minimal focus on execution and benefit to its customers. Such companies are bound to fail in the long run. … | 4 |
| 1625454550084886530 | @CRED_support I'm ashamed to learn that u have Tanmay Bhatt associated with you despite having such a sick mindset. I'm sure all the users of CRED are equally disappointed. I've … | 4 |
| 1626472724653805569 | [UPDATE] They did it again. That's @CRED_club and their @CRED_support for us. After 7 days, they must have thought: ab tak to bhool bhi gya hoga, close kar do file … | 4 |
| 1626597625519812615 | Why is the approve collect request for UPI buried so deep in the app? @CRED_club @CRED_support @kunalb11 | 3 |
| 1626832836585226241 | Kinda disappointed with how @CRED_support manages the privacy of customers. Getting random addresses on my bills and invoices of rent payments. Support asking to take screen record and screen shots … | 3 |
| 1626802884074680321 | @CRED_support Why this is not reflecting? https://t.co/EcGj7v4Xqq | 3 |
使用されている上位言語
トップ10ハッシュタグ
| Hashtag | Count |
|---|---|
| #cred | 21 |
| #customerexperience | 4 |
| #poorsupport | 4 |
| #disappointed | 4 |
| #customersupport | 3 |
| #airtel | 3 |
| #cashback | 3 |
| #donotuse | 3 |
| #india | 3 |
| #fraud | 3 |
トップ10メンション
| Mention | Count |
|---|---|
| @cred_support | 674 |
| @cred_club | 169 |
| @kunalb11 | 56 |
| @rbi | 30 |
| @jagograhakjago | 17 |
| @thetanmay | 16 |
| @delhipolice | 11 |
| @cred | 10 |
| @kunalkamra88 | 10 |
| @rbisays | 9 |
ツイートのワードクラウド
絵文字分析
ツイートあたりの平均絵文字数:
5
使用された絵文字
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙏 | 5 | folded_hands |
| 😡 | 5 | enraged_face |
| 😜 | 4 | winking_face_with_tongue |
| ☹️ | 3 | frowning_face |
| 😔 | 3 | pensive_face |
| 😂 | 2 | face_with_tears_of_joy |
| 👎 | 2 | thumbs_down |
| 😞 | 1 | disappointed_face |
| 🙂 | 1 | slightly_smiling_face |
| 🥲 | 1 | smiling_face_with_tear |
絵文字グループ
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 23 |
| People & Body | 10 |
| Flags | 1 |
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