DHLUSHelp - Tweet Data Analysis
Tweets Analysis - Keyword: @DHLUSHelp
2023年4月6日に公開
概要
Tweets covering
8 days
Latest tweet was on
2023-03-30
Earliest tweet was on
2023-03-22
Total number of tweets analysed
25
Average age of authors' accounts
7 years
要約
The tweets cover various customer service and delivery issues with DHL in different countries, including delayed deliveries, damage to personal property caused by DHL drivers, unresponsive customer service, and unfulfilled delivery guarantees. Some customers also express frustration with confusing or contradictory information provided by DHL representatives. There are also several tweets wishing for a blessed Ramadan to DHL clients.
トピックモデリング
- Greetings and well wishes for Ramadan
- Inquiry and request for information on parcel delivery
- Complaints and issues with package delivery
- Concerns and frustrations with DHL's customer service
- Requests for assistance with tracking and managing packages
感情分析
The emotional tone of these tweets is generally negative, with frustration, anger, and disappointment being the most commonly expressed emotions. Many of the tweets are complaints about lost or delayed packages, poor customer service, or other issues with DHL's services. However, there are also some positive tweets wishing others a peaceful Ramadan and asking for help with packages. Overall, the emotions expressed in these tweets are varied, but mostly negative.
トレンド分析
- Customer complaints about delayed, lost or mishandled packages
- Requests for help and assistance related to package delivery and tracking
- Mention of Ramadan and greetings during the holy month
- Concerns regarding DHL's customer service and communication
- Mention of specific DHL services and branches, such as DHLUSHelp, DHLMENA, DHLExpress, DHLGlobal, and DHLCanadaHelp
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ツイートの種類
Number of Retweets
1
全体の4%
Number of Original tweets
10
全体の40%
Number of tweets that were Quotes
0
全体の0%
Number of tweets that were Replies
14
全体の56%
Number of tweets that contain Hashtags
2
全体の8%
Number of tweets that contain Mentions
25
全体の100%
ツイートに使用されたデバイス
トップ5デバイス
| Source | Count |
|---|---|
| Twitter for iPhone | 10 |
| Twitter for Android | 8 |
| Twitter for iPad | 3 |
| Twitter Web App | 3 |
| Sprout Social | 1 |
デバイス分布
フォロワー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| BSoftaofta | Boo SoftaOfta | Iam younger then Zlatan a week or so. I love girls weed traning. Drugs is best if you mix at least 3 at a time. Peace love & understanding to … | 7,437 |
| DhlExpressMY | DHL Express Malaysia | International shipping made easier with our extensive network & vast experience in customs clearance. Follow us for export, import, ecommerce & business advice. | 1,352 |
| chace_verity | Chace Verity | They. Demi/pansexual. I write queer books and cry over beautiful art a lot. UP NEXT: The Demon Inside Me on March 24 | 1,180 |
| kathrynswartz | geriatric millennial | Shopping. Media. Tech. Chicago-Los Angeles-Chicago. Recovering journalist. Fan of @fakenickrees. #mizzou | 1,049 |
| AmazingMagic | Andrew Michals | Magician & in the business of MAKING magic at @FUNinc, founder of @InvisThreads. Fan of Disney, animatronics & a wicked game of air hockey. | 539 |
| bettersafaris | Better Safaris | Sustainable African Safaris for the modern day responsible traveller #TravelBetter ♻️ | No booking fees | Contact us today ⬇️ | 314 |
| MomOfAHorseLove | Daisy | Mom of a horse lover. Lover of country music. #CharcotMarieTooth #Neuropathy #DaisysGemz #$5Bling #paparazzi #CrazyDaisysRandomThoughts #podcast | 227 |
| bibabruja | hi i'm mgn 🏔️ | functions best above tree line | 195 |
| rakshasablade | milk vampire | god is a little bitch and im not afraid to slap his nuts off | 163 |
| gcalvert | Greg | Happily retired corporate guy, current entrepreneur. Travel, photography, food, wine. And travel. And wine. | 136 |
フォロー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| BSoftaofta | Boo SoftaOfta | Iam younger then Zlatan a week or so. I love girls weed traning. Drugs is best if you mix at least 3 at a time. Peace love & understanding to … | 7,590 |
| AmazingMagic | Andrew Michals | Magician & in the business of MAKING magic at @FUNinc, founder of @InvisThreads. Fan of Disney, animatronics & a wicked game of air hockey. | 1,898 |
| kathrynswartz | geriatric millennial | Shopping. Media. Tech. Chicago-Los Angeles-Chicago. Recovering journalist. Fan of @fakenickrees. #mizzou | 1,302 |
| MomOfAHorseLove | Daisy | Mom of a horse lover. Lover of country music. #CharcotMarieTooth #Neuropathy #DaisysGemz #$5Bling #paparazzi #CrazyDaisysRandomThoughts #podcast | 1,056 |
| chace_verity | Chace Verity | They. Demi/pansexual. I write queer books and cry over beautiful art a lot. UP NEXT: The Demon Inside Me on March 24 | 569 |
| rakshasablade | milk vampire | god is a little bitch and im not afraid to slap his nuts off | 467 |
| bibabruja | hi i'm mgn 🏔️ | functions best above tree line | 426 |
| gcalvert | Greg | Happily retired corporate guy, current entrepreneur. Travel, photography, food, wine. And travel. And wine. | 393 |
| mst6el | Thutter | - | 359 |
| bettersafaris | Better Safaris | Sustainable African Safaris for the modern day responsible traveller #TravelBetter ♻️ | No booking fees | Contact us today ⬇️ | 313 |
最もアクティブなユーザー
| Username | Bio | Number of tweets |
|---|---|---|
| bibabruja | functions best above tree line | 2 |
| Deezus_AO | - | 2 |
| rwbstars01 | I don’t have anything interesting for a Bio I’m not into classism Just A Political Orphan | 2 |
| mst6el | - | 2 |
| chace_verity | They. Demi/pansexual. I write queer books and cry over beautiful art a lot. UP NEXT: The Demon Inside Me on March 24 | 1 |
| wally_qwert | - | 1 |
| rseelg | a wife, a mom, and a LD teacher ♥️. Master of Education in Educational Leadership, NDSU, USA. #GoBison | 1 |
| rakshasablade | god is a little bitch and im not afraid to slap his nuts off | 1 |
| owaidiqbal | - | 1 |
| kathrynswartz | Shopping. Media. Tech. Chicago-Los Angeles-Chicago. Recovering journalist. Fan of @fakenickrees. #mizzou | 1 |
日別ツイート数
リツイート数上位10ツイート
| ID | Text | Retweet count |
|---|---|---|
| 1641560689096400902 | @DHLUSHelp please see the DM | 0 |
| 1641429495620960257 | @DHLUSHelp Here is an example of recent orders 6 days with DHL 2 days with @UPS I had another order before the one above same 🐌mode The most recent order … | 0 |
| 1638592966028664857 | #Ramadan2023 @DHLMENA @DHLexpress @DHLNL @DHLExpressFr @DhlExpressMY @dhlexpressuk @DHLExpressIndia @DHLPaket @DHLUSHelp @DHLCanadaHelp #DHL #PAKISTAN #Ramazan https://t.co/D6QZ3JbhKu | 0 |
| 1638593867023884299 | @owaidiqbal @DHLMENA @DHLexpress @DHLNL @DHLExpressFr @dhlexpressuk @DHLExpressIndia @DHLPaket @DHLUSHelp @DHLCanadaHelp Dear Owaid Iqbal Hussain Wishing you a blessed and peaceful Ramadan! 🙂 Dony, DHL Express Malaysia | 0 |
| 1638689581376716801 | @DHLUSHelp Hello I need help, my maximum age is 60-70 years old I cant wait till 31 Jul 2584 to receive my package https://t.co/wAhto5uQBF | 0 |
| 1638693200234790912 | @DHLUSHelp @DHLMENA Well, this package received by US DHL still not get on MENA hands till 2584. | 0 |
| 1638744162760531968 | @DHLexpress can you please help with a shipment @DHLUSHelp | 0 |
| 1638818290779709442 | @DHLexpress @DHLGlobal @DHLMENA @DHLMex @DHLUS @DHLUSHelp LOOK AT THE ATTACHED IMAGE OF THE EMAIL I RECEIVED FROM DHL EMPLOYEES AFTER FAILING TO DELIVER MY SHIPMENT PROPERLY https://t.co/NxJE5jii63 | 0 |
| 1638879358478864384 | so @DHLUSHelp said it would be on the next flight. i'm thrilled to tell our mars simulation students that the weeklong experience they're about to leave for is canceled because … | 0 |
| 1638879718593429509 | @bibabruja @DHLUSHelp what the hell dhl | 0 |
いいね数上位10ツイート
| ID | Text | Like count |
|---|---|---|
| 1638593867023884299 | @owaidiqbal @DHLMENA @DHLexpress @DHLNL @DHLExpressFr @dhlexpressuk @DHLExpressIndia @DHLPaket @DHLUSHelp @DHLCanadaHelp Dear Owaid Iqbal Hussain Wishing you a blessed and peaceful Ramadan! 🙂 Dony, DHL Express Malaysia | 1 |
| 1639697067755880448 | @DHLUSHelp hello! i sent a dm about my parcel and would appreciate any info you can provide! | 1 |
| 1639675827850977280 | Hey @dhlushelp at 7:59pm in Spokane, WA your driver side swiped my car, slammed on the breaks after impact, then kept driving. Customer service is closed until Monday, but DHL … | 1 |
| 1638879358478864384 | so @DHLUSHelp said it would be on the next flight. i'm thrilled to tell our mars simulation students that the weeklong experience they're about to leave for is canceled because … | 1 |
| 1638882082951946240 | @DHLUSHelp that's what you told us yesterday. 🫠 | 1 |
| 1641560689096400902 | @DHLUSHelp please see the DM | 0 |
| 1638967099514322944 | @DHLUSHelp DM sent | 0 |
| 1638592966028664857 | #Ramadan2023 @DHLMENA @DHLexpress @DHLNL @DHLExpressFr @DhlExpressMY @dhlexpressuk @DHLExpressIndia @DHLPaket @DHLUSHelp @DHLCanadaHelp #DHL #PAKISTAN #Ramazan https://t.co/D6QZ3JbhKu | 0 |
| 1638689581376716801 | @DHLUSHelp Hello I need help, my maximum age is 60-70 years old I cant wait till 31 Jul 2584 to receive my package https://t.co/wAhto5uQBF | 0 |
| 1638693200234790912 | @DHLUSHelp @DHLMENA Well, this package received by US DHL still not get on MENA hands till 2584. | 0 |
使用されている上位言語
トップ10ハッシュタグ
| Hashtag | Count |
|---|---|
| #dhl | 2 |
| #fedex | 1 |
| #ramadan2023 | 1 |
| #pakistan | 1 |
| #ramazan | 1 |
トップ10メンション
| Mention | Count |
|---|---|
| @dhlushelp | 25 |
| @dhlexpress | 4 |
| @dhlmena | 4 |
| @dhlnl | 2 |
| @dhlexpressfr | 2 |
| @dhlexpressuk | 2 |
| @dhlexpressindia | 2 |
| @dhlpaket | 2 |
| @dhlcanadahelp | 2 |
| @ups | 1 |
ツイートのワードクラウド
絵文字分析
ツイートあたりの平均絵文字数:
12
使用された絵文字
| Emoji | Count | Emoji Text |
|---|---|---|
| 🐌 | 2 | snail |
| 🙂 | 1 | slightly_smiling_face |
絵文字グループ
| Emoji Group | Count |
|---|---|
| Animals & Nature | 2 |
| Smileys & Emotion | 1 |
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