FlipkartStories - Tweet Data Analysis
Tweets Analysis - Keyword: @FlipkartStories
2023年4月5日に公開
概要
Tweets covering
9 days
Latest tweet was on
2023-03-25
Earliest tweet was on
2023-03-16
Total number of tweets analysed
859
Average age of authors' accounts
4 years
要約
Customers are expressing their dissatisfaction with Flipkart's customer service, including issues with incorrect orders, rude delivery people, cancelled orders, and unresponsive customer support. There are also complaints about missing items, damaged products, and accounts being blocked without clear reasons. Overall, many customers feel that Flipkart's service is unsatisfactory and fraudulent.
トピックモデリング
- Product delivery issues
- Poor customer service/ support
- Fraudulent behavior/ scams
- Cancellation/ rescheduling of orders
- Seller account issues/ suspension
感情分析
The tweets express negative emotions such as frustration, anger, disappointment, and distrust towards Flipkart's customer service and delivery. Customers are complaining about wrong or missing products, rude delivery people, cancelled orders without notice, unresponsive customer care, delayed deliveries, scamming, and account suspensions. Many customers are calling out Flipkart on Twitter and requesting for proper solutions or refunds. Some customers are even warning others to avoid shopping from Flipkart.
トレンド分析
- Complaints about incorrect or missing orders
- Poor customer service
- Fraudulent behavior and shady business practices
- Cancellation of orders without prior notification
- Issues with delivery and rescheduling of orders
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ツイートの種類
Number of Retweets
159
全体の18%
Number of Original tweets
347
全体の40%
Number of tweets that were Quotes
34
全体の3%
Number of tweets that were Replies
329
全体の38%
Number of tweets that contain Hashtags
120
全体の13%
Number of tweets that contain Mentions
859
全体の100%
ツイートに使用されたデバイス
トップ5デバイス
| Source | Count |
|---|---|
| Twitter for Android | 607 |
| Twitter Web App | 125 |
| Twitter for iPhone | 99 |
| loot_unlimited | 21 |
| TweetDeck | 5 |
デバイス分布
フォロワー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| flipkartsupport | FlipkartSupport | Welcome to the official Flipkart support page. To get quick support with your orders, visit us here: https://t.co/FHxYoby6ws | 261,027 |
| WWFINDIA | WWF-India | Join us for #EarthHour on 25th March 2023 at 8.30pm to create the #BiggestHourForEarth ❤️🌏 | 48,949 |
| Naanaajii | నానాజీ | Moodiest. Sync అవకపోతే dead weight carry చేస్తున్నట్టు ఉంటుంది. అందుకే Soft block చేస్తూ ఉంటా. ఏమీ అనుకోకండి. Rocks ఎవడూ ఫాలో కావద్దు🖐️ | 29,353 |
| BandBajaateRaho | Band Bajaate Raho (BBR) | Amplifying Consumers Voice. Mission: Most powerful community of consumers to support each other in real-time. https://t.co/EDXVWV1n5o (Sunday = Holiday) | 20,436 |
| RamBachan_ | Ram Bachan | L.L.B ( Bachelor of Law ) , M.A.( Sociology ) || Legal and Social Awareness || Voice for Social justice All views, tweet and opinions shared are my own.... | 13,698 |
| theesbala | அர்ஜுன் தாஸ் | வெண்பா கேட்டால் பெண்பா சொல்லும் முக்கால் கவிஞன் நான் | #Deva | #Harris | @ClashOfClans | #ArivomAndroid | TL is my Personal Diary | 4,009 |
| ImSantanuKonwar | শান্তনু কোৱঁৰ | 👉অসম আই মাতৃৰ সন্তান💕 #Ahom❤️ #জয়_আই_অসম🤗 Traveller✈️গ্ৰন্থপ্ৰেমিক📚 Photography📷Music🎵 🤗Tweets are Personal views ✍️ Big Fan @msdhoni 🌼Proud To Be 🇮🇳 | 3,964 |
| PatelAnoop_ | Patel Anoop Verma🇮🇳 | एक तो यूपी के,दूसरे अयोध्या से😏 supporter- @KKSfaizabad, student, Self employed 🙏जय छत्रपति शिवाजी महाराज 🙏 🙏जय लौह पुरुष सरदार वल्लभभाई पटेल🙏 | 3,078 |
| virendradixit5 | वीरेन्द्र दीक्षित 🇮🇳 | 🔱🇮🇳Serving Nation, Not only by profession, By heart a soldier🇮🇳🔱 🚩धर्मो रक्षति रक्षितः🚩 | 2,385 |
| kunj_singh | Kunj Bihari Singh | मैं देशभक्त हूँ, लेकिन किसी नेता, मंत्री और बाबा का भक्त नहीं हूँ ! जय महाकाल🙏 🙏 जय हिन्द, जय जवान - जय किसान 🙏 | 1,399 |
フォロー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Naanaajii | నానాజీ | Moodiest. Sync అవకపోతే dead weight carry చేస్తున్నట్టు ఉంటుంది. అందుకే Soft block చేస్తూ ఉంటా. ఏమీ అనుకోకండి. Rocks ఎవడూ ఫాలో కావద్దు🖐️ | 25,400 |
| RamBachan_ | Ram Bachan | L.L.B ( Bachelor of Law ) , M.A.( Sociology ) || Legal and Social Awareness || Voice for Social justice All views, tweet and opinions shared are my own.... | 13,708 |
| JeffPor51053232 | Jeff Porter | Frends | 5,006 |
| NW52231773 | NW | - | 5,000 |
| service_fc | freeconsumerservice | Unhappy with product/service tag us & share your unhappy experience with other customers so that you can affect their decision [email protected] | 4,995 |
| abdussalam7845 | Abdus Salam | Sr. Quality Engineer (Mechanical engineering) | 4,989 |
| kunj_singh | Kunj Bihari Singh | मैं देशभक्त हूँ, लेकिन किसी नेता, मंत्री और बाबा का भक्त नहीं हूँ ! जय महाकाल🙏 🙏 जय हिन्द, जय जवान - जय किसान 🙏 | 3,165 |
| Mafia_Mukt_UP | सनातनी हिन्दू योद्धा | - | 3,115 |
| BappaHey | heyBappa | Hello Readers, welcome to https://t.co/gRU6Sx7E20 the one stop destination for your quarries related government exams study materials. Telegrm- https://t.co/G4nl5YhZa9 | 2,905 |
| virendradixit5 | वीरेन्द्र दीक्षित 🇮🇳 | 🔱🇮🇳Serving Nation, Not only by profession, By heart a soldier🇮🇳🔱 🚩धर्मो रक्षति रक्षितः🚩 | 2,772 |
最もアクティブなユーザー
| Username | Bio | Number of tweets |
|---|---|---|
| Lavkush9534 | - | 34 |
| Rajnish9534 | - | 30 |
| consumr_rights | Building powerful consumer community. Follow us if Amazon, Flipkart etc are harassing u. We'll help u in escalation. RT ≠ endorsement. Like & RT pinned tweet 🙏 | 21 |
| BuyersWatchDog | Don't allow scammers exploit you. Join our community for advice on how to protect yourself, remain informed, and receive help dealing with businesses. | 11 |
| Mafia_Mukt_UP | - | 10 |
| TejSahoo | - | 10 |
| SagarBh82715235 | - | 9 |
| nenu_intheey | Chepadaniki Em ledhu | 8 |
| krishku9534 | - | 8 |
| MohitYa92815514 | Brother people and bhang people you people never order goods from flipkart flipkart is very big fraud company will send you empty box will say which is | 8 |
日別ツイート数
リツイート数上位10ツイート
| ID | Text | Retweet count |
|---|---|---|
| 1637724683607891969 | @flipkartsupport @flipkart @FlipkartStories @_Kalyan_K @service_fc i order sugar 5kg item missing 1kg got only. my item 1kg in packet recived help me out in this situation m soo much warrired … | 4 |
| 1637811640446996480 | @flipkartsupport @flipkart @FlipkartStories @_Kalyan_K #CountOnFlipkart i order sugar 5kg item missing 1kg got only. my item 1kg in packet recived help me out in this situation m soo much warrired … | 3 |
| 1637989864112291840 | @FlipkartStories @BandBajaateRaho On top of my Return & Refund Issue here’s a new headache… Getting tweets and calls from Fraud Flipkart support ID.🤬🤬🤬🤬😡😡They asks to connect in TeamViewer Meeting app … | 3 |
| 1636671444854898688 | @anshusai321 @Flipkart @flipkartsupport @FlipkartStories @FlipkartSellers @WorkAtFlipkart @flipkart_tech @2GUD @FlipkartVideo Facing same issue since last one month. @Flipkart @flipkartsupport sucks and @amazonIN is so much better because they are not theifs … | 3 |
| 1637724726998061056 | @flipkartsupport @flipkart @FlipkartStories @_Kalyan_K @service_fc i order sugar 5kg item missing 1kg got only. my item 1kg in packet recived help me out in this situation m soo much warrired … | 3 |
| 1638830034356936706 | @Supportream123 महोदय ट्वीट के Reply मे नं देकर ख्याति प्राप्त न करे , इससे समस्या का समाधान नहीं होता है । कई बार call किए 5 mint, 2mint , 1 … | 3 |
| 1638117540298735616 | This is not done @Flipkart @flipkartsupport @FlipkartStories, got one damage piece of Lenovo laptop and no one is supporting or solving the issue. It was worth of 55k. They are … | 3 |
| 1636949227258658816 | What the stupid hell game is happening with my order I'd: OD327451668298741100. Gave a promise date and extending it. @Flipkart @flipkartsupport @_Kalyan_K @_sachinbansal @FlipkartStories @WorkAtFlipkart @rajneeeshkumar @jagograhakjago @FlipkartSellers @FlipkartVideo @moj_gov | 3 |
| 1638807799869366273 | @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD @Flipkart @flipkartsupport जिम्मेदारी और गंभीरता के साथ समस्या का समाधान किया जाए!🙏 नहीं तो बहिष्कार के अलावा कोई दूसरा … | 3 |
| 1638789717671186432 | @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD प्रोडक्ट वापस करके दूसरा दिया जाय।अन्यथा बहिष्कार होगा | 3 |
いいね数上位10ツイート
| ID | Text | Like count |
|---|---|---|
| 1638789717671186432 | @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD प्रोडक्ट वापस करके दूसरा दिया जाय।अन्यथा बहिष्कार होगा | 7 |
| 1637675779470544897 | @flipkartsupport what happened to Flipkart technology, we have ordered 3 burner gas stove, they delivered 2 burner stove. What nonsense, trying to connect with customer care to send correct order … | 7 |
| 1637870612227190786 | very worest experience ive faced regarding an order delivery people are very rude and they are not sending the order since 4,5 days my issue was not solving @Flipkart @flipkartsupport … | 4 |
| 1637446327486541825 | @sushantt07 @haryanasrlm @rajneeeshkumar @Flipkart @cmohry @MoRD_GoI @_Kalyan_K @FlipkartStories @oppo @SamsungIndia @OPPOIndia Number One Fraudest company in the world Flipkart don't shopping from Flipkart @Flipkart @flipkartsupport @WorkAtFlipkart #india #Flipkart https://t.co/MuF3Kw1aL2 | 4 |
| 1638830034356936706 | @Supportream123 महोदय ट्वीट के Reply मे नं देकर ख्याति प्राप्त न करे , इससे समस्या का समाधान नहीं होता है । कई बार call किए 5 mint, 2mint , 1 … | 3 |
| 1638757385798840321 | @JitendraSin99 @consumr_rights @Flipkart @flipkartsupport @FlipkartStories The same situation was also encountered by me. My order was canceled without any prior notification after 10 days and I have already done the … | 3 |
| 1636949227258658816 | What the stupid hell game is happening with my order I'd: OD327451668298741100. Gave a promise date and extending it. @Flipkart @flipkartsupport @_Kalyan_K @_sachinbansal @FlipkartStories @WorkAtFlipkart @rajneeeshkumar @jagograhakjago @FlipkartSellers @FlipkartVideo @moj_gov | 3 |
| 1638430549466574849 | Me flipkart support se bat karna character hu ki vo kis reson se seller ke account bandh kar rahi hai iska koi reply bhi nai de raha hai flipkart @flipkartsupport … | 3 |
| 1638117540298735616 | This is not done @Flipkart @flipkartsupport @FlipkartStories, got one damage piece of Lenovo laptop and no one is supporting or solving the issue. It was worth of 55k. They are … | 3 |
| 1638714629881753608 | The order has been cancelled by the team Flipkart without concern with buyer. But the reason shows that order has been cancelled as per your request. Reason given by the … | 3 |
使用されている上位言語
トップ10ハッシュタグ
| Hashtag | Count |
|---|---|
| #flipkart | 29 |
| #flipkartscam | 10 |
| #fraud_420_company | 10 |
| #flipkartatyourservice | 9 |
| #fraudflipkart | 9 |
| #fraud | 8 |
| #countonflipkart | 5 |
| #flipkartnews | 4 |
| #boycottflipkart | 4 |
| #poorservice | 3 |
トップ10メンション
| Mention | Count |
|---|---|
| @flipkart | 986 |
| @flipkartstories | 869 |
| @flipkartsupport | 839 |
| @_kalyan_k | 337 |
| @jagograhakjago | 118 |
| @workatflipkart | 113 |
| @rajneeeshkumar | 111 |
| @2gud | 101 |
| @flipkartsellers | 101 |
| @bandbajaateraho | 48 |
ツイートのワードクラウド
絵文字分析
ツイートあたりの平均絵文字数:
11
使用された絵文字
| Emoji | Count | Emoji Text |
|---|---|---|
| 😡 | 39 | enraged_face |
| 🤬 | 9 | face_with_symbols_on_mouth |
| 🙏 | 6 | folded_hands |
| 😔 | 6 | pensive_face |
| 😞 | 5 | disappointed_face |
| 😳 | 3 | flushed_face |
| 😭 | 3 | loudly_crying_face |
| 😺 | 3 | grinning_cat |
| 😂 | 3 | face_with_tears_of_joy |
| 👆 | 2 | backhand_index_pointing_up |
絵文字グループ
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 82 |
| People & Body | 12 |
| Animals & Nature | 1 |
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