@MyTouchnGo | Tweet Data Analysis

概要

Tweets covering

10 days

Latest tweet was on

2023-02-21

Earliest tweet was on

2023-02-11

Total number of tweets analysed

173

Average age of authors' accounts

9 years

要約

Consumers are expressing their dissatisfaction with the customer service and system issues with Touch 'n Go, a Malaysian prepaid reloadable card and e-wallet. They are criticizing their monopolization, lack of stock, high fees, and lack of online services. Consumers are also having issues with registering RFID tags, logging into their accounts, and adding values to their cards.

トピックモデリング

MyTouchnGo company - stock, legality, monopoli
ATM charges and fees
Monopolizing and unfairness
Customer service issues
RFID tags and registering problems

感情分析

The emotions expressed in these tweets are mainly frustration, anger, and confusion. Many of the tweets are directed at MyTouchnGo, expressing frustration at the lack of stock, unfair practices, and difficulty with their services. Other tweets express confusion at their policies and the inability to resolve their issues. There is also a sense of anger at the company, with some people calling for a boycott or even the death of the company. Finally, there is a sense of helplessness, as many of the users are unable to solve their issues with MyTouchnGo.

トレンド分析

Poor customer service from TnGo
Monopoly of TnGo
Issues with RFID
High fees charged for top-up
Issues with the TnGo system

免責事項：twtdata.comのテキスト分析はOpenAIを使用しており、twtdata.comまたはその関連会社の見解を代表するものではありません。分析は情報提供のみを目的としており、いかなる見解の支持でもありません。

ツイートの種類

Number of Retweets

23

全体の13%

Number of Original tweets

84

全体の48%

Number of tweets that were Quotes

6

全体の3%

Number of tweets that were Replies

60

全体の34%

Number of tweets that contain Hashtags

4

全体の2%

Number of tweets that contain Mentions

173

全体の100%

ツイートに使用されたデバイス

トップ5デバイス

Source	Count
Twitter for iPhone	90
Twitter for Android	63
Twitter Web App	17
Twitter for Mac	1
Dirty South Radio Online - Songs	1

デバイス分布

フォロワー数上位10アカウント

Username	Name	Bio	Followers count
dirtysouthradio	DirtySouthRadio	The #1 Rap Hip Hop #InternetAndMobileRadioStation Tune In At www.DSRM,us	138,447
MyTouchnGo	mytouchngo	Follow us on socials: FB: /MyTouchnGo IG: @mytouchngo Share your feedback and help make us better! https://t.co/Op3nhQpxej	38,060
eddydaud	ايدي بن داود Eddy Daud	'What you know, you must know very well' - Eddy Daud	9,219
mrandmrsaidil	mrandmrsaidil	Malaysian youtuber! Fairy tale story of mrandmrsaidil's life. Watch on youtube! new video click here ▶️ https://t.co/kDR2L9T1LA	9,049
hanifmz	hanifmz \| ☕ \| Putéh	Penang & Shah Alam \| Degree in Construction Management \| UiTM SI & Shah Alam \| Boss to be \| Coffee Lover \| Married 💍	4,589
janggut34544893	lanun laut	anak itik tokwi tersenyum	4,491
ameelms	A M E 🇲🇾	Warehouse Clerk at @nolabelline.	4,307
nashrafeeg	Dr. Nash Rafeeq	Founding partner @ 4N Technologies, digital plumber, Techno-optimist, cat herder, #childfree 🇲🇻🇲🇾🇰🇷	2,621
AzfarZA	Azfar Zainal Abidin 🪐🏴	We should all strive to pay the minimum tax possible legally. Follows, likes, RTs are not necessarily endorsement. #MigranJugaManusia	2,488
taufiqhelios	トーフィケリオス 🇲🇾	social media enthusiast \| traveler \| photographer	2,470

フォロー数上位10アカウント

Username	Name	Bio	Followers count
dirtysouthradio	DirtySouthRadio	The #1 Rap Hip Hop #InternetAndMobileRadioStation Tune In At www.DSRM,us	144,922
eddydaud	ايدي بن داود Eddy Daud	'What you know, you must know very well' - Eddy Daud	9,141
AzfarZA	Azfar Zainal Abidin 🪐🏴	We should all strive to pay the minimum tax possible legally. Follows, likes, RTs are not necessarily endorsement. #MigranJugaManusia	4,972
mrandmrsaidil	mrandmrsaidil	Malaysian youtuber! Fairy tale story of mrandmrsaidil's life. Watch on youtube! new video click here ▶️ https://t.co/kDR2L9T1LA	4,095
hoadison1999	Ho Yee Tatt Adison	Always Believe In Yourself !!!! \| 23 \| Male \| 🇲🇾 \| Love Trains and Bus \| I love Foodies.	3,026
Erouliismail	HAZE IS COMING AGAIN!!! 😔☹️😭	Like travelingHunting for healthy food & life style	2,684
nashrafeeg	Dr. Nash Rafeeq	Founding partner @ 4N Technologies, digital plumber, Techno-optimist, cat herder, #childfree 🇲🇻🇲🇾🇰🇷	2,294
reviewstuffs	#ProRakyatBukanParti 🇵🇸🇲🇾🏴	Malaysian. Loves ideas and learning. Stressed out. Hates hypocrites & injustice. Retweets memes & weird stuff. Allegiance to rakyat over politicians or parties.	2,191
KaiZakwan	Simon Riley	Aim for the heart Ramon	1,478
ncj2910	a.d.i.l.a	Nice.Cute.Jelita	1,290

最もアクティブなユーザー

Username	Bio	Number of tweets
hoadison1999	Always Believe In Yourself !!!! \| 23 \| Male \| 🇲🇾 \| Love Trains and Bus \| I love Foodies.	6
stickingoutmy	You know that kid who’s at the arcade, watching the demo but pressing buttons like he is playing? That’s how I’m handling adulthood so far.	3
hassanposts	If you can’t do great things, do small things in a great way. Fascinated by people, work and tech (In reverse order actually). I don't have Facebook and IG	3
anisabdghanii	not done josh dun	3
h4nizeeka	Don't wait for opportunity. Create it 💎	3
aishzq	Solopreneur. #aishtradeworks	3
azk18888	aespa🦋wjsn	3
wnazhar_	ⓘ nah lolipop 🍭	2
encikISWAN	\| Hamba الله \| Rakyat Marhaen \| Bangsa 🏴‍☠️ \| Warganegara 🇲🇾 \| Sinovac➕️Pfizer \| 8️⃣0️⃣an \| Duda 💔 \| Makan 💰 \| Introvert \| Diabetis II \| Darah 🅾️➕️\|	2
AbdullahK_00	Tweet random things, rants and thoughts 💭 Typo is my friend	2

日別ツイート数

リツイート数上位10ツイート

ID	Text	Retweet count
1624391150374359040	@fedtriyahya Selain caj ATM, benda paling patut diharamkan adalah caj tambah nilai @MyTouchnGo 50 sen.. Sangat mengarut. Kenapa tah nak sangat sembelih rakyat. Dah la lokasi tambah nilai percuma selalu …	11
1625376875567779840	Siapa kerja dengan @MyTouchnGo. Mohon pencerahan sikit! Kenapa baru topup pastu dia tolak 7 KALI DEKAT TEMPAT DAN MASA YANG SAMA? Padahal tak lalu pun. Senang eh cekau duit orang. …	8
1627968719602216960	@MyTouchnGo @ktm_berhad @anthonyloke help me to understand this, the train got delayed, i had to cancel my plans, AND I GOT CHARGED RM10 for that? For waiting?	4
1627808611144728576	YB Anthony Loke @anthonyloke Letih lah macam ni...Tak ada penyelesaian ka??@MyTouchnGo https://t.co/o0DwvzIcpd	2
1625811664875696132	@isusemasaviral @MyTouchnGo @anthonyloke is this legal 😳	2
1624997683860742145	Sick. Tolonglah hapuskan monopoli melampau @MyTouchnGo ni @anwaribrahim dan yg terlibat dalam institusi pengangkutan negara. Kad yg fungsi macam bodoh ni pun org sanggup/terpaksa bayar mahal sbb boleh memudahkan urusan …	1
1626418116019511296	@isusemasaviral @MyTouchnGo bodo, boleh terangkan tak kenapa kad keluaran dari company tngo tapi tngo sendiri takde stok?seller Coppi elok banyak stok pulak.	1
1626409609346043906	Bitch. @MyTouchnGo tell you boss to do this. Stop rfid. https://t.co/JGUYGoibuo	1
1627509053147721729	Assalam @MyTouchnGo macam mana nak selesaikan issue rfid kena suspend? Jangan suruh bagi bukti hantar gambar kereta, no plat etc pelancau tu semua. Just tell me how to resolve this …	1
1627574008018518016	Apa yang duk baki kurang je RFID @MyTouchnGo ni? Ni RM37 dalam wallet duk buat apa? Bayar guna enhanced card elok pulak tolak dalam wallet. Tak habis habis bodoh lah …	1

いいね数上位10ツイート

ID	Text	Like count
1626418116019511296	@isusemasaviral @MyTouchnGo bodo, boleh terangkan tak kenapa kad keluaran dari company tngo tapi tngo sendiri takde stok?seller Coppi elok banyak stok pulak.	22
1625811664875696132	@isusemasaviral @MyTouchnGo @anthonyloke is this legal 😳	21
1624391150374359040	@fedtriyahya Selain caj ATM, benda paling patut diharamkan adalah caj tambah nilai @MyTouchnGo 50 sen.. Sangat mengarut. Kenapa tah nak sangat sembelih rakyat. Dah la lokasi tambah nilai percuma selalu …	19
1625376875567779840	Siapa kerja dengan @MyTouchnGo. Mohon pencerahan sikit! Kenapa baru topup pastu dia tolak 7 KALI DEKAT TEMPAT DAN MASA YANG SAMA? Padahal tak lalu pun. Senang eh cekau duit orang. …	12
1626048284220596224	@AlexNantaLinggi Hapuskan monopoli @MyTouchnGo	6
1626492417481543681	@isusemasaviral @PDRMsia hoarder barang terkawal. Sila pantau dan tutup akaun jualan dia. @MyTouchnGo @anwaribrahim @fahmi_fadzil this is unfair and it needs to be stop.	6
1626484607842656256	@Amirulsabri @isusemasaviral @MyTouchnGo Ntah staff ambil jual dpt untung rm30 satu kad apa teruk beno dia punya rules dlm company	6
1624373652170096642	Bodoh @MyTouchnGo mesin topup pun kena pakai cash je ke bodoh. Upgrade lah sikit nak monopoli pun jadi lah pndai. Ni tak kadang2 boleh cashless kadang2 tak BODOH	3
1627509400087973889	I already bought a new rfid tag but I can’t register it sebab the suspended rfid is still linked with the car plat number. I can’t terminate it or do …	3
1627619280522207232	Hello @MyTouchnGo apa masalah korg ni sbnrnye. Kenapa nak menyusahkan orang reload kad korg. Ni kad NFC. Xleh reload sbb xlink device, nak link plak xleh. Call customer service kena …	2

使用されている上位言語

トップ10ハッシュタグ

Hashtag	Count
#everydaycarry	1
#phonestand	1
#magsafewallet	1
#scammer	1
#touchngo	1
#6034143	1
#tng	1
#carousell	1

トップ10メンション

Mention	Count
@mytouchngo	177
@anthonyloke	15
@isusemasaviral	8
@anwaribrahim	6
@mymaybank	5
@kpdn_hq	5
@alexnantalinggi	4
@bnm_official	4
@fedtriyahya	4
@fahmi_fadzil	3

ツイートのワードクラウド

絵文字分析

ツイートあたりの平均絵文字数:

14

使用された絵文字

Emoji	Count	Emoji Text
🥲	6	smiling_face_with_tear
😳	2	flushed_face
😅	2	grinning_face_with_sweat
😂	2	face_with_tears_of_joy
🤣	2	rolling_on_the_floor_laughing
😤	2	face_with_steam_from_nose
✨	2	sparkles
👍	2	thumbs_up
😒	1	unamused_face
🤦🏽‍♂️	1	man_facepalming_medium_skin_tone

絵文字グループ

Emoji Group	Count
Smileys & Emotion	18
People & Body	4
Activities	2
Animals & Nature	1

MyTouchnGo - Tweet Data Analysis

概要

要約