Snapdeal_Help - Tweet Data Analysis
Tweets Analysis - Keyword: @Snapdeal_Help
2023年3月8日に公開
概要
Tweets covering
10 days
Latest tweet was on
2023-02-20
Earliest tweet was on
2023-02-10
Total number of tweets analysed
238
Average age of authors' accounts
4 years
要約
The tweets discuss issues that customers have experienced with Snapdeal, including receiving the wrong item, customer service not responding to or resolving issues, and other problems. Several people have expressed their appreciation for being helped by the Snapdeal customer service team. In addition, people have expressed concern about the company's lack of accountability and trustworthiness.
トピックモデリング
- Customer Service: customer service, refunds, resolution, compensation, return, etc.
- Shopping Experience: product purchase, product delivery, wrong item, reward Coupon, etc.
- Entertainment: Bollywood Movies, SRK, Deepika, funny Memes, etc.
- Social and Political: Chitrakoot district, UP Government, PMOIndia, Jagograhakjago, etc.
- Feedback and Support: customer support, customer feedback, customer experience, etc.
感情分析
The emotions expressed in these tweets range from frustration to appreciation. Many of the tweets express frustration with the service they received from Snapdeal, with customers complaining about receiving wrong items, not receiving refunds, and not receiving customer support. Other tweets express appreciation for the quick response and resolution of their issues by Snapdeal, thanking the customer service team for their help. Overall, these tweets reflect a range of emotions towards Snapdeal, from dissatisfaction to satisfaction.
トレンド分析
- October 2020 Elections Politics in Chitrakoot District - #चित्रकूट
- Online shopping and delivery related issues
- Customer service issues
- Bollywood related topics - #SRK #SharukhKhan #DeepikaPadukone #Bollywood #BollywoodMovies #Meme #FunnyMeme #FashionMeme
- Online fraud related issues
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ツイートの種類
Number of Retweets
24
全体の10%
Number of Original tweets
96
全体の40%
Number of tweets that were Quotes
10
全体の4%
Number of tweets that were Replies
109
全体の45%
Number of tweets that contain Hashtags
13
全体の5%
Number of tweets that contain Mentions
238
全体の100%
ツイートに使用されたデバイス
トップ5デバイス
| Source | Count |
|---|---|
| Twitter for Android | 190 |
| Twitter Web App | 42 |
| Twitter for iPhone | 5 |
| Doka RT Bot | 1 |
デバイス分布
フォロワー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| patrulhadodoka | doka | Perfil automático. Dou RT em tweets que tem a palavra "doka". | 4,047 |
| joinRohitSingh | इंजी० रोहित कुमार दिवाकर | Journalist @YouthKiAwaaz || Founder - साहित्यिक मित्र ( @Sahityik_mitra ) || Mechanical Engineer ll Ex - @GH_News_ || Retweeted Not endorsement | 2,988 |
| Arjun6392 | Arjun Kashyap 🇮🇳 | ꧁𝒬☞︎︎︎ Arjun Singh☜︎︎︎𝒬꧂ Journalist Chitrakoot Uttar Pradesh https://t.co/djrOE7DJAK #मेरी_खामोशी_को_मेरी_कमज़ोरी_मत_समझना | 2,250 |
| JournoSPBhatia | S.P.Singh | स्वतंत्र विश्लेषक/आलोचक Special Correspondent Sun Star اس طرح باغبان نے زبان پر مہر لگائی۔ روداد گم قسمت کی وجہ سے نہیں کہہ سکا۔ Best Journalist | 2,020 |
| Ryan_official_1 | ranjaan | be patient ❣️ | 1,973 |
| WORLDKHABARnew | वर्ल्ड खबर एक्सप्रेस चित्रकूट | - | 1,958 |
| mur_nair | mrnair | Happiness coach and Online Meditation and breath workshop trainer -Reiki master | 688 |
| iAshwiin | Ashwin Jain | Retweet is endorsement of the tweet not the person | 670 |
| sharmak12813220 | sharma kundan | Hi | 223 |
| gritwik98 | Ritwik Ghosh | My Soul is supporting @GautamGambhir & @SurojitMusician Love Them Too Much. Joy Hind🇮🇳 | 180 |
フォロー数上位10アカウント
| Username | Name | Bio | Followers count |
|---|---|---|---|
| JournoSPBhatia | S.P.Singh | स्वतंत्र विश्लेषक/आलोचक Special Correspondent Sun Star اس طرح باغبان نے زبان پر مہر لگائی۔ روداد گم قسمت کی وجہ سے نہیں کہہ سکا۔ Best Journalist | 4,805 |
| Arjun6392 | Arjun Kashyap 🇮🇳 | ꧁𝒬☞︎︎︎ Arjun Singh☜︎︎︎𝒬꧂ Journalist Chitrakoot Uttar Pradesh https://t.co/djrOE7DJAK #मेरी_खामोशी_को_मेरी_कमज़ोरी_मत_समझना | 4,659 |
| joinRohitSingh | इंजी० रोहित कुमार दिवाकर | Journalist @YouthKiAwaaz || Founder - साहित्यिक मित्र ( @Sahityik_mitra ) || Mechanical Engineer ll Ex - @GH_News_ || Retweeted Not endorsement | 4,588 |
| mur_nair | mrnair | Happiness coach and Online Meditation and breath workshop trainer -Reiki master | 3,058 |
| WORLDKHABARnew | वर्ल्ड खबर एक्सप्रेस चित्रकूट | - | 2,120 |
| Ryan_official_1 | ranjaan | be patient ❣️ | 1,960 |
| sharmak12813220 | sharma kundan | Hi | 1,219 |
| iAshwiin | Ashwin Jain | Retweet is endorsement of the tweet not the person | 1,107 |
| pranjal76 | I_psr | Trying to do better😁 | 501 |
| AkshayAcharya03 | Akshay Achara | YouTube Creator | Building @compSciTech | Learning every day! Sharing my knowledge, tech & tips. | 421 |
最もアクティブなユーザー
| Username | Bio | Number of tweets |
|---|---|---|
| heerala79 | - | 18 |
| SantoshPuniya3 | Study | 13 |
| mukundK3 | freelancer -writting Hindi and English Love them who believe in humanityHate them who destroy value of society | 12 |
| PardeepGupta_ | Taxes and Financial consultant | 12 |
| Rajjena1958 | - | 11 |
| Rc2932181Vijay | - | 10 |
| praveendec13 | - | 9 |
| AyaatTossif | Lect 10+2 Zoology in GHSS NEEL RAMBAN | 9 |
| JyotiTa09799263 | - | 8 |
| Baljitjangra5 | - | 7 |
日別ツイート数
リツイート数上位10ツイート
| ID | Text | Retweet count |
|---|---|---|
| 1624963700372439040 | @snapdeal @Snapdeal_Help #Pathaan #SRK #SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #Meme #FunnyMeme #FashionMeme Ordered after seeing item on app but shipped wrong old item Returned the wrong item then closed … | 3 |
| 1627130826973679616 | @snapdeal @Snapdeal_Help@snapdealdiaries#SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #FunnyMeme #FashionMemeOrdered after seeing item on app but shipped wrong old itemReturned the wrong item then not pickup schedule arrange https://t.co/GtXMsvQsSu | 2 |
| 1626179409249189888 | #चित्रकूट क्षेत्र में झोलाछाप डॉक्टरों की आई बाढ़ @brajeshpathakup @ChitrakootDm @Dewarva @Satyaprakashckt @DyCMGoUP @p_ckt1 @PMOIndia @Snapdeal_Help https://t.co/dkB0vlaeEK | 2 |
| 1625316726157242370 | @snapdeal @Snapdeal_Help #Pathaan #SRK #SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #Meme #FunnyMeme #FashionMeme Ordered after seeing item on app but shipped wrong old item Returned the wrong item then closed … | 2 |
| 1625519147626160128 | @brajeshpathakup @ChitrakootDm @DyCMofficeBP @CMOfficeUP @ChiefSecyUP @UPGovt @myogioffice @Snapdeal_Help @divpmckt_banda @PMOIndia https://t.co/6nfPkr1ScS | 1 |
| 1625080832179470337 | @Snapdeal_Help app ki time na hamri bavana ka sate doka kiyaa ha | 1 |
| 1625316914833805312 | Mene abhi tk ek order hi Kiya tha vo bhi miss tha mene compain daali to bola giya ki aap ke bht baar miss compain daali h mene to abhi … | 1 |
| 1625317038104387584 | Mene abhi tk ek order hi Kiya tha vo bhi miss tha mene compain daali to bola giya ki aap ke bht baar miss compain daali h mene to abhi … | 1 |
| 1625317082081693696 | Mene abhi tk ek order hi Kiya tha vo bhi miss tha mene compain daali to bola giya ki aap ke bht baar miss compain daali h mene to abhi … | 1 |
| 1625317132258123777 | Mene abhi tk ek order hi Kiya tha vo bhi miss tha mene compain daali to bola giya ki aap ke bht baar miss compain daali h mene to abhi … | 1 |
いいね数上位10ツイート
| ID | Text | Like count |
|---|---|---|
| 1626179409249189888 | #चित्रकूट क्षेत्र में झोलाछाप डॉक्टरों की आई बाढ़ @brajeshpathakup @ChitrakootDm @Dewarva @Satyaprakashckt @DyCMGoUP @p_ckt1 @PMOIndia @Snapdeal_Help https://t.co/dkB0vlaeEK | 8 |
| 1624963700372439040 | @snapdeal @Snapdeal_Help #Pathaan #SRK #SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #Meme #FunnyMeme #FashionMeme Ordered after seeing item on app but shipped wrong old item Returned the wrong item then closed … | 3 |
| 1625316726157242370 | @snapdeal @Snapdeal_Help #Pathaan #SRK #SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #Meme #FunnyMeme #FashionMeme Ordered after seeing item on app but shipped wrong old item Returned the wrong item then closed … | 2 |
| 1625519147626160128 | @brajeshpathakup @ChitrakootDm @DyCMofficeBP @CMOfficeUP @ChiefSecyUP @UPGovt @myogioffice @Snapdeal_Help @divpmckt_banda @PMOIndia https://t.co/6nfPkr1ScS | 2 |
| 1626425887125282816 | Dear @snapdeal, On purchasing a product online from your platform, I received a reward coupon on which the given phone number is not on WhatsApp.Having trouble getting rewards according to … | 2 |
| 1626545285026693120 | Thank you for the support @snapdeal @Snapdeal_Help team...Really appreciate your quick response 🙂 Special thanks to Shreya,Aman and Avi.I have been issued a refund for the books. Thank you once … | 2 |
| 1627130826973679616 | @snapdeal @Snapdeal_Help@snapdealdiaries#SharukhKhan #PathaanDekhegaHindustan #DeepikaPadukone #Trending #Bollywood #BollywoodMovies #FunnyMeme #FashionMemeOrdered after seeing item on app but shipped wrong old itemReturned the wrong item then not pickup schedule arrange https://t.co/GtXMsvQsSu | 2 |
| 1624636988463919104 | @Snapdeal_Help I was assured of ₹100/- coupan by customer care executive as a compensation towards my lost 100 ruppees on account of my VIP Badge. Compensation of ₹100/- still in … | 1 |
| 1624632625431482368 | Sanpdeal ने मुझे रिफंड देने का बोला पर अभी तक मुझे कोई रिफंड नही मिला है स्नैपडील कस्टमर के साथ विश्वासघात और फ्रॉड करता @jagograhakjago @Snapdeal_Help @PMOIndia | 1 |
| 1626294465177747458 | Snapdeal हमेशा बोलता है कि आज आप का रिफंड दे दिया जायेगा परंतु आज तक रिफंड नही आया यह मेरे साथ पिछले 10 दिनो से हो रहा है में 2 … | 1 |
使用されている上位言語
トップ10ハッシュタグ
| Hashtag | Count |
|---|---|
| #pathaandekhegahindustan | 6 |
| #deepikapadukone | 6 |
| #trending | 6 |
| #bollywood | 6 |
| #bollywoodmovies | 6 |
| #funnymeme | 6 |
| #pathaan | 4 |
| #srk | 4 |
| #sharukhkhan | 4 |
| #meme | 4 |
トップ10メンション
| Mention | Count |
|---|---|
| @snapdeal_help | 243 |
| @snapdeal | 64 |
| @snapdealdiaries | 16 |
| @pmoindia | 12 |
| @jagograhakjago | 9 |
| @heerala79 | 9 |
| @baljitjangra5 | 5 |
| @jiomart | 5 |
| @brajeshpathakup | 4 |
| @chitrakootdm | 4 |
ツイートのワードクラウド
絵文字分析
ツイートあたりの平均絵文字数:
13
使用された絵文字
| Emoji | Count | Emoji Text |
|---|---|---|
| 😡 | 13 | enraged_face |
| 😠 | 6 | angry_face |
| 🙏 | 4 | folded_hands |
| ☺️ | 2 | smiling_face |
| 🙂 | 1 | slightly_smiling_face |
| 👍 | 1 | thumbs_up |
| 😊 | 1 | smiling_face_with_smiling_eyes |
| 💐 | 1 | bouquet |
| 🙄 | 1 | face_with_rolling_eyes |
| 😉 | 1 | winking_face |
絵文字グループ
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 26 |
| People & Body | 5 |
| Animals & Nature | 1 |
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