InsideVerizon - Tweet Data Analysis
Tweets Analysis - Keyword: @InsideVerizon
Publicado em 08/03/2023
Resumo
Tweets covering
10 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-10
Total number of tweets analysed
47
Average age of authors' accounts
7 years
Resumo
Several customers have been expressing frustration with Verizon products, services and customer support on social media platforms. For the most part, customers have not be satisfied with their experiences, noting bad service, high prices, issues with cancellations, frustration with customer support, and false or ambiguous responses from Verizon. However, some customers have expressed appreciation for the company.
Modelagem de Tópicos
- Verizon customer service complaints
- Good experiences with Verizon customer service
- Actions to resolve data and service issues
- Verizon customer support for international users
- Solutions for long wait times on customer service
Análise de Sentimentos
The sentiment expressed in these tweets is largely negative, with many people expressing frustration and anger towards Verizon. Some of the tweets express disappointment in the customer service provided, while others express anger at the lack of service or the cost of services. There are also some tweets that express joy and congratulations, such as the one congratulating Vteamers 4 life. Overall, the majority of the tweets are negative in tone, expressing frustration and disappointment with Verizon's services.
Análise de Tendências
- Poor customer service
- Random acts of kindness
- Data mining/personal information gathering
- Issues with streaming services
- Lack of services in certain locations
Aviso Legal: A análise de texto do twtdata.com utiliza OpenAI e não representa as opiniões do twtdata.com ou de seus afiliados. A análise é apenas para fins informativos e não constitui um endosso de qualquer opinião.
Tipos de Tweets
Number of Retweets
15
31% do total
Number of Original tweets
9
19% do total
Number of tweets that were Quotes
2
4% do total
Number of tweets that were Replies
22
46% do total
Number of tweets that contain Hashtags
12
25% do total
Number of tweets that contain Mentions
47
100% do total
Dispositivos Utilizados para Tweetar
Top 5 Dispositivos
| Source | Count |
|---|---|
| Twitter for iPhone | 25 |
| Twitter Web App | 14 |
| Twitter for Android | 8 |
Distribuição de Dispositivos
Top 10 Contas por Seguidores
| Username | Name | Bio | Followers count |
|---|---|---|---|
| VerizonNews | Verizon News | Official account for Verizon news and feature stories. The network America relies on. | 343.535 |
| RachelFine | Rachel Fine | Host of #FineTime & #AskHoward for Howard Stern's @HowardTV, cast of @travelchannel's #ParanormalPaparazzi, @HuffingtonPost writer, @GetShittens owner | 23.572 |
| InsideVerizon | Inside Verizon | All the news happening around and #InsideVerizon | 20.675 |
| DrakHov | Osvaldo C. | ⚖️ | 🇨🇱 🐍🕊🗽 | 🚇🚍🔊 | ♎️ | | 7.456 |
| JoeMomma833 | Joemomma | “The only thing necessary for the triumph of evil is that good men do nothing” Edmund Burke. The Republican Party is a Cult. #BLM #Resist #TheResistance | 6.784 |
| GettyBosSports | GettyBosSports | Love Boston Sports. Lacrosse. Disney and Mangos! I work for Thermo Fisher Scientific. IG: GettyBosSports | 4.508 |
| kristalterrell | kristal | digital + social. all opinions are my own, unfortunately. use code “TERRELL” for $20 off your first seatgeek order. | 3.885 |
| Musantry | Gregory | 🗣️ YVM Ambassador ✊🏽 2022 BOLD Ambassador 🎗 2020 FLS Employee Engagement 🎓 2019 LEAD Manager Graduate 🎗 2019 South Florida Local Council | 3.174 |
| linzness | Linz | Work hard, play hard - the modern man must hustle $$ | 2.598 |
| SheilaDecker19 | Sheila Decker | Books, tea, doggums | 1.590 |
Top 10 Contas por Seguidos
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DrakHov | Osvaldo C. | ⚖️ | 🇨🇱 🐍🕊🗽 | 🚇🚍🔊 | ♎️ | | 8.202 |
| JoeMomma833 | Joemomma | “The only thing necessary for the triumph of evil is that good men do nothing” Edmund Burke. The Republican Party is a Cult. #BLM #Resist #TheResistance | 7.090 |
| GettyBosSports | GettyBosSports | Love Boston Sports. Lacrosse. Disney and Mangos! I work for Thermo Fisher Scientific. IG: GettyBosSports | 4.973 |
| JackGaffney94 | Jack Gaffney | Husband ❤️ Father 👧 Wireless Sales Professional 📶 CALL/TEXT ME: 217-419-5116 📱 | 2.596 |
| MATEOMUZIK | Mateo Music | Check out My New Hit..On & On https://t.co/5qoGHLwl7A | 1.981 |
| SheilaDecker19 | Sheila Decker | Books, tea, doggums | 1.237 |
| avicayla | avi ♡ ྀ | ♊︎ ♍︎ ♎︎ | 982 |
| edempsey107 | Astro | - | 847 |
| karo_80 | karo_80 | - | 816 |
| linzness | Linz | Work hard, play hard - the modern man must hustle $$ | 698 |
Usuários Mais Ativos
| Username | Bio | Number of tweets |
|---|---|---|
| Musantry | 🗣️ YVM Ambassador ✊🏽 2022 BOLD Ambassador 🎗 2020 FLS Employee Engagement 🎓 2019 LEAD Manager Graduate 🎗 2019 South Florida Local Council | 4 |
| MariuszKorecki | - | 3 |
| 2005silverado | 7'6" | 3 |
| JackGaffney94 | Husband ❤️ Father 👧 Wireless Sales Professional 📶 CALL/TEXT ME: 217-419-5116 📱 | 3 |
| GettyBosSports | Love Boston Sports. Lacrosse. Disney and Mangos! I work for Thermo Fisher Scientific. IG: GettyBosSports | 3 |
| Lucky32014128 | Former Los Angeles Private InvestigatorFormer 97B US Army Military IntelligenceConsultant/Claircognizant/Squirrel WhispererInvestigating the Paranormal | 2 |
| VerizonNews | Official account for Verizon news and feature stories. The network America relies on. | 1 |
| Shawn7Fox | - | 1 |
| SheilaDecker19 | Books, tea, doggums | 1 |
| TheKristaBourne | SVP & COO of @Verizon Consumer Group | 1 |
Tweets por Dia
Top 10 Tweets por Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625664146527203329 | Check out how @ChrisSericoWork helped spread the love in Sioux City today --> Random Acts of Kindness at Palmer's Candy Shoppe with Verizon https://t.co/gRhj5S9PsS @InsideVerizon | 2 |
| 1625619889401769984 | @geno_kusa @ckhayek @Verizon Complain on @VerizonSupport @VerizonBusiness @InsideVerizon & do it on all social media platforms. We had DIRECTV issues, I told them I will make it my purpose in … | 1 |
| 1626717066655944704 | @InsideVerizon @Verizon Just got another one https://t.co/7nJLbl2xnt | 1 |
| 1626718466894970881 | @InsideVerizon @Verizon Never had this with any other providers - previous customer with time Warner cable,spectrum and xfinity. Shame Verizon | 1 |
| 1627831263212994560 | @sampathstech Horribly upset customers @hansvestberg. You should focus on the customers that you are screwing today. Verizon should change its colors to 🇸🇪 to we all know that yellow means … | 0 |
| 1625299000415879168 | @InsideVerizon @Verizon It sounds good but you play these games, data mining, gathering everyone's personal information before letting them know if your service runs down one of the few streets … | 0 |
| 1625622451722850304 | @VerizonNews @VerizonBusiness @VerizonSupport @verizonfios @VerizonPolicy @InsideVerizon https://t.co/B1HvTalD0r | 0 |
| 1625304798173057026 | Wtf @VerizonSupport @vzfrontline @VerizonNews @VerizonBusiness @VerizonPolicy @InsideVerizon @VerizonConnect: @🫵🏻 Official store! Staff: Dismissive/rude,w/7ft #Bully misogynist to female helping me⚡️🔂 🛑ing US!🧌🤷🏻♂️🤴🏻📉🗽👼🏻 https://t.co/o5adMyHfOE | 0 |
| 1625249623890620441 | @InsideVerizon @Verizon @Visa It would have been an Honor if those unable to get off work or earn enough for the Emperor's taxes to have a chance rather than be … | 0 |
| 1626018255004659712 | @Verizon @VerizonSupport @InsideVerizon my wife and I are having a horrible time reaching the escalation team. We've been hung up on several times. We're going to cancel our family plan. … | 0 |
Top 10 Tweets por Curtidas
| ID | Text | Like count |
|---|---|---|
| 1625619889401769984 | @geno_kusa @ckhayek @Verizon Complain on @VerizonSupport @VerizonBusiness @InsideVerizon & do it on all social media platforms. We had DIRECTV issues, I told them I will make it my purpose in … | 21 |
| 1625664146527203329 | Check out how @ChrisSericoWork helped spread the love in Sioux City today --> Random Acts of Kindness at Palmer's Candy Shoppe with Verizon https://t.co/gRhj5S9PsS @InsideVerizon | 11 |
| 1627771402328723468 | @VerizonBusiness @VerizonSupport @Verizon @InsideVerizon I'm so frustrated with the support I've received from Biz Support (most recently Carmine, #60973) that it brought me back on Twitter. I've canceled a non- … | 2 |
| 1627144551692394497 | Fix yall wifi bitch ass nigga, im tryna play a game, n says reconnect, im tryna watch porn and it takin long to load @Verizon @VerizonBusiness @VerizonNews @VerizonSupport @vzfrontline @VerizonCareers … | 1 |
| 1624207292307542016 | @InsideVerizon @Verizon @Visa Please provide service in Turkey. Our mobile operators' services are filthy and very expensive, and our lines do not work at all during earthquakes. | 1 |
| 1626323997548847105 | Why am I being denied tickets???! I haven’t bought anything yet. This is the most aggravating and devastating ticket purchasing experience of my life @Ticketmaster @Beyonce @Verizon @VerizonSupport @InsideVerizon https://t.co/bkzMPzPvbH | 1 |
| 1626597081967398913 | @InsideVerizon @Verizon Horrible service no internet for 3 days https://t.co/rEBa8nNHrD | 1 |
| 1626718466894970881 | @InsideVerizon @Verizon Never had this with any other providers - previous customer with time Warner cable,spectrum and xfinity. Shame Verizon | 1 |
| 1626717066655944704 | @InsideVerizon @Verizon Just got another one https://t.co/7nJLbl2xnt | 1 |
| 1627831263212994560 | @sampathstech Horribly upset customers @hansvestberg. You should focus on the customers that you are screwing today. Verizon should change its colors to 🇸🇪 to we all know that yellow means … | 0 |
Idiomas Principais Utilizados
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #vteam | 5 |
| #superbowl | 3 |
| #thenetworkthatamericarelieson | 2 |
| #60973 | 1 |
| #randomactofkindessday | 1 |
| #nationalrandomactsofkindnessday | 1 |
| #nationalcaregiversday | 1 |
| #vteamlearn | 1 |
| #bully | 1 |
| #57 | 1 |
Top 10 Menções
| Mention | Count |
|---|---|
| @insideverizon | 47 |
| @verizon | 31 |
| @verizonsupport | 16 |
| @verizonbusiness | 7 |
| @verizonnews | 5 |
| @visa | 5 |
| @verizonpolicy | 4 |
| @2001_silverado | 3 |
| @hansvestberg | 2 |
| @vzfrontline | 2 |
Nuvem de Palavras dos Tweets
Análise de Emojis
Média de emojis por tweet:
108
Emojis Utilizados
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 7 | fire |
| 🤣 | 4 | rolling_on_the_floor_laughing |
| ⬇️ | 3 | down_arrow |
| 🏈 | 3 | american_football |
| 💐 | 2 | bouquet |
| 🍫 | 2 | chocolate_bar |
| ✨ | 2 | sparkles |
| 🇸🇪 | 1 | Sweden |
| 🌹 | 1 | rose |
| 📶 | 1 | antenna_bars |
Grupos de Emojis
| Emoji Group | Count |
|---|---|
| Travel & Places | 12 |
| Smileys & Emotion | 8 |
| People & Body | 8 |
| Activities | 7 |
| Symbols | 5 |
| Objects | 4 |
| Animals & Nature | 3 |
| Food & Drink | 3 |
| Flags | 1 |
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