JustEatFr - Tweet Data Analysis
Tweets Analysis - Keyword: @JustEatFr
نُشر في 8 مارس، 2023
نظرة عامة
Tweets covering
5 days
Latest tweet was on
2023-02-17
Earliest tweet was on
2023-02-11
Total number of tweets analysed
13
Average age of authors' accounts
7 years
الملخص
People are unhappy with the customer service they have received from the company, JustEatFr, complaining about the delivery, hotline, and quality of food. They are requesting refunds, which have not yet been received. Meanwhile, the company is also partnering up with other companies to promote their services.
نمذجة الموضوعات
- Quality of Service/Customer Centricity
- Partnerships/Business Relationships
- Refunds and Reimbursements
- Technical Support/Helpline Services
- Follow-up/After-sales Service
التحليل العاطفي
The emotions expressed in these tweets range from frustration to anger to disbelief. The first tweet expresses frustration and anger at JustEatFr, the delivery app, for not providing their services. The second tweet is more exasperated, with the user expressing disbelief. The third tweet is also angry, as the user is not able to get in contact with the Burger King or JustEatFr. The fourth tweet is more positive, as the user is suggesting a partnership between JustEatFr and another company. The fifth tweet expresses frustration and anger at JustEatFr for not responding. The sixth tweet is more desperate, as the user is asking for someone to respond. The seventh tweet is sarcastic and mocking. The eighth tweet expresses agreement with the first tweet. The ninth tweet is positive and praising of JustEatFr and two other companies. The tenth tweet expresses anger and disbelief at JustEatFr for not learning from the last time. The eleventh tweet expresses anger at JustEatFr for disconnecting the call. The twelfth tweet is more demanding, as the user is asking if it is normal for JustEatFr to disconnect the call.
تحليل الاتجاهات
- Poor quality/cold food
- Waiting for refunds
- Poor customer service
- Partnerships with businesses
- Unsatisfied customers
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أنواع التغريدات
Number of Retweets
0
0% من الإجمالي
Number of Original tweets
6
46% من الإجمالي
Number of tweets that were Quotes
0
0% من الإجمالي
Number of tweets that were Replies
7
53% من الإجمالي
Number of tweets that contain Hashtags
1
7% من الإجمالي
Number of tweets that contain Mentions
13
100% من الإجمالي
الأجهزة المستخدمة للتغريد
أهم 5 أجهزة
| Source | Count |
|---|---|
| Twitter for iPhone | 10 |
| Twitter for Android | 2 |
| TweetDeck | 1 |
توزيع الأجهزة
أهم 10 حسابات حسب المتابعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| asapfrocky | ´´ | https://t.co/zWYkBw2pHg | 1387 |
| Mojtaba141 | Mojtaba ☭ | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 571 |
| cyril1365 | Cy סיריל / (שְׁלֹמֹה) | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 368 |
| zeltyfr | Zelty | Bien plus qu'un logiciel de caisse ! Click and collect, gestion des livraisons, bornes, écrans cuisine, télécommandes et plus encore 📲💚 | 245 |
| Sharon_Kns | Sha💫 | Vaillante | 237 |
| hohotweet | sam | - | 223 |
| beeb2410 | Bee | Yaa 🇬🇭 | 178 |
| Ahmxaddh | Ahmaadd | 19-year-old | 74 |
| JtTheMVP818 | the Duck of War | I WILL HAVE MY REVENGE | 65 |
| TyXcii | Witcher 🏴 | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 44 |
أهم 10 حسابات حسب المتابَعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| cyril1365 | Cy סיריל / (שְׁלֹמֹה) | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 3917 |
| beeb2410 | Bee | Yaa 🇬🇭 | 821 |
| hohotweet | sam | - | 517 |
| zeltyfr | Zelty | Bien plus qu'un logiciel de caisse ! Click and collect, gestion des livraisons, bornes, écrans cuisine, télécommandes et plus encore 📲💚 | 360 |
| Mojtaba141 | Mojtaba ☭ | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 351 |
| asapfrocky | ´´ | https://t.co/zWYkBw2pHg | 344 |
| Ahmxaddh | Ahmaadd | 19-year-old | 328 |
| Sharon_Kns | Sha💫 | Vaillante | 199 |
| TyXcii | Witcher 🏴 | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 50 |
| JtTheMVP818 | the Duck of War | I WILL HAVE MY REVENGE | 40 |
المستخدمون الأكثر نشاطاً
| Username | Bio | Number of tweets |
|---|---|---|
| Sharon_Kns | Vaillante | 2 |
| beeb2410 | Yaa 🇬🇭 | 2 |
| Ahmxaddh | 19-year-old | 1 |
| JtTheMVP818 | I WILL HAVE MY REVENGE | 1 |
| Mojtaba141 | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 1 |
| No__Teek | €Rondo | 1 |
| TyXcii | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 1 |
| asapfrocky | https://t.co/zWYkBw2pHg | 1 |
| cyril1365 | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 1 |
| hohotweet | - | 1 |
التغريدات اليومية
أهم 10 تغريدات حسب إعادة التغريد
| ID | Text | Retweet count |
|---|---|---|
| 1626665614445096960 | @JustEatFr Bonsoir, suite à ma commande chez Burger King, hamburger arrivé froid et pas cuit. Impossible de joindre votre hotline et même le Burger King. Vraiment une honte ! https://t.co/9sDkXKNsR8 | 0 |
| 1626617468230983680 | Partenaires : 💥@JustEatFr X @zeltyfrPour nos clients, on vous propose une connexion direct pour vos catalogues mais également votre logiciel de caisse ! De quoi être plus efficace ! #logiciel … | 0 |
| 1626565784389443585 | @JustEatFr @JustEatRepond C’est déjà fais j’ai pas eu de réponse | 0 |
| 1626513837003362304 | Je peux avoir quelqu’un qui répond chez @JustEatFr @JustEatRepond | 0 |
| 1626408538875502593 | @TyXcii @DailyLoud @JustEatFr Yooo wtf😂 | 0 |
| 1625925100280205312 | @ScepticalAussie @JustEatFr I mean… I want my money back as well. | 0 |
| 1625616119196270593 | @TyXcii @DailyLoud @JustEatFr Broooo | 0 |
| 1625575928519614480 | @TyXcii @DailyLoud @JustEatFr 💀💀 | 0 |
| 1625567266610810892 | @DailyLoud @JustEatFr I want my money back. You’re worst delivery app on the market | 0 |
| 1625506345288888320 | @Elisabeth_Borne Merci @UberFR @Deliveroo_FR @JustEatFr !!! Wahouuuuu de beau taff | 0 |
أهم 10 تغريدات حسب الإعجابات
| ID | Text | Like count |
|---|---|---|
| 1625567266610810892 | @DailyLoud @JustEatFr I want my money back. You’re worst delivery app on the market | 6 |
| 1625575928519614480 | @TyXcii @DailyLoud @JustEatFr 💀💀 | 1 |
| 1626665614445096960 | @JustEatFr Bonsoir, suite à ma commande chez Burger King, hamburger arrivé froid et pas cuit. Impossible de joindre votre hotline et même le Burger King. Vraiment une honte ! https://t.co/9sDkXKNsR8 | 0 |
| 1626617468230983680 | Partenaires : 💥@JustEatFr X @zeltyfrPour nos clients, on vous propose une connexion direct pour vos catalogues mais également votre logiciel de caisse ! De quoi être plus efficace ! #logiciel … | 0 |
| 1626565784389443585 | @JustEatFr @JustEatRepond C’est déjà fais j’ai pas eu de réponse | 0 |
| 1626513837003362304 | Je peux avoir quelqu’un qui répond chez @JustEatFr @JustEatRepond | 0 |
| 1626408538875502593 | @TyXcii @DailyLoud @JustEatFr Yooo wtf😂 | 0 |
| 1625925100280205312 | @ScepticalAussie @JustEatFr I mean… I want my money back as well. | 0 |
| 1625616119196270593 | @TyXcii @DailyLoud @JustEatFr Broooo | 0 |
| 1625506345288888320 | @Elisabeth_Borne Merci @UberFR @Deliveroo_FR @JustEatFr !!! Wahouuuuu de beau taff | 0 |
أهم اللغات المستخدمة
أهم 10 هاشتاقات
| Hashtag | Count |
|---|---|
| #logiciel | 1 |
| #caisse | 1 |
| #paiement | 1 |
أهم 10 إشارات
| Mention | Count |
|---|---|
| @justeatfr | 13 |
| @dailyloud | 4 |
| @tyxcii | 3 |
| @justeatrepond | 2 |
| @zeltyfrpour | 1 |
| @scepticalaussie | 1 |
| @elisabeth_borne | 1 |
| @uberfr | 1 |
| @deliveroo_fr | 1 |
سحابة كلمات التغريدات
تحليل الرموز التعبيرية
متوسط الرموز التعبيرية لكل تغريدة:
38
الرموز التعبيرية المستخدمة
| Emoji | Count | Emoji Text |
|---|---|---|
| 💀 | 2 | skull |
| 💥 | 1 | collision |
| 👉 | 1 | backhand_index_pointing_right |
| 😂 | 1 | face_with_tears_of_joy |
مجموعات الرموز التعبيرية
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 4 |
| People & Body | 1 |
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