JustEatFr - Tweet Data Analysis
Tweets Analysis - Keyword: @JustEatFr
Publicado em 08/03/2023
Resumo
Tweets covering
5 days
Latest tweet was on
2023-02-17
Earliest tweet was on
2023-02-11
Total number of tweets analysed
13
Average age of authors' accounts
7 years
Resumo
People are unhappy with the customer service they have received from the company, JustEatFr, complaining about the delivery, hotline, and quality of food. They are requesting refunds, which have not yet been received. Meanwhile, the company is also partnering up with other companies to promote their services.
Modelagem de Tópicos
- Quality of Service/Customer Centricity
- Partnerships/Business Relationships
- Refunds and Reimbursements
- Technical Support/Helpline Services
- Follow-up/After-sales Service
Análise de Sentimentos
The emotions expressed in these tweets range from frustration to anger to disbelief. The first tweet expresses frustration and anger at JustEatFr, the delivery app, for not providing their services. The second tweet is more exasperated, with the user expressing disbelief. The third tweet is also angry, as the user is not able to get in contact with the Burger King or JustEatFr. The fourth tweet is more positive, as the user is suggesting a partnership between JustEatFr and another company. The fifth tweet expresses frustration and anger at JustEatFr for not responding. The sixth tweet is more desperate, as the user is asking for someone to respond. The seventh tweet is sarcastic and mocking. The eighth tweet expresses agreement with the first tweet. The ninth tweet is positive and praising of JustEatFr and two other companies. The tenth tweet expresses anger and disbelief at JustEatFr for not learning from the last time. The eleventh tweet expresses anger at JustEatFr for disconnecting the call. The twelfth tweet is more demanding, as the user is asking if it is normal for JustEatFr to disconnect the call.
Análise de Tendências
- Poor quality/cold food
- Waiting for refunds
- Poor customer service
- Partnerships with businesses
- Unsatisfied customers
Aviso Legal: A análise de texto do twtdata.com utiliza OpenAI e não representa as opiniões do twtdata.com ou de seus afiliados. A análise é apenas para fins informativos e não constitui um endosso de qualquer opinião.
Tipos de Tweets
Number of Retweets
0
0% do total
Number of Original tweets
6
46% do total
Number of tweets that were Quotes
0
0% do total
Number of tweets that were Replies
7
53% do total
Number of tweets that contain Hashtags
1
7% do total
Number of tweets that contain Mentions
13
100% do total
Dispositivos Utilizados para Tweetar
Top 5 Dispositivos
| Source | Count |
|---|---|
| Twitter for iPhone | 10 |
| Twitter for Android | 2 |
| TweetDeck | 1 |
Distribuição de Dispositivos
Top 10 Contas por Seguidores
| Username | Name | Bio | Followers count |
|---|---|---|---|
| asapfrocky | ´´ | https://t.co/zWYkBw2pHg | 1.387 |
| Mojtaba141 | Mojtaba ☭ | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 571 |
| cyril1365 | Cy סיריל / (שְׁלֹמֹה) | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 368 |
| zeltyfr | Zelty | Bien plus qu'un logiciel de caisse ! Click and collect, gestion des livraisons, bornes, écrans cuisine, télécommandes et plus encore 📲💚 | 245 |
| Sharon_Kns | Sha💫 | Vaillante | 237 |
| hohotweet | sam | - | 223 |
| beeb2410 | Bee | Yaa 🇬🇭 | 178 |
| Ahmxaddh | Ahmaadd | 19-year-old | 74 |
| JtTheMVP818 | the Duck of War | I WILL HAVE MY REVENGE | 65 |
| TyXcii | Witcher 🏴 | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 44 |
Top 10 Contas por Seguidos
| Username | Name | Bio | Followers count |
|---|---|---|---|
| cyril1365 | Cy סיריל / (שְׁלֹמֹה) | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 3.917 |
| beeb2410 | Bee | Yaa 🇬🇭 | 821 |
| hohotweet | sam | - | 517 |
| zeltyfr | Zelty | Bien plus qu'un logiciel de caisse ! Click and collect, gestion des livraisons, bornes, écrans cuisine, télécommandes et plus encore 📲💚 | 360 |
| Mojtaba141 | Mojtaba ☭ | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 351 |
| asapfrocky | ´´ | https://t.co/zWYkBw2pHg | 344 |
| Ahmxaddh | Ahmaadd | 19-year-old | 328 |
| Sharon_Kns | Sha💫 | Vaillante | 199 |
| TyXcii | Witcher 🏴 | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 50 |
| JtTheMVP818 | the Duck of War | I WILL HAVE MY REVENGE | 40 |
Usuários Mais Ativos
| Username | Bio | Number of tweets |
|---|---|---|
| Sharon_Kns | Vaillante | 2 |
| beeb2410 | Yaa 🇬🇭 | 2 |
| Ahmxaddh | 19-year-old | 1 |
| JtTheMVP818 | I WILL HAVE MY REVENGE | 1 |
| Mojtaba141 | “Luxury rap, the Hermès of verses, sophisticated ignorance, write my curses in cursive ” - Ye | 1 |
| No__Teek | €Rondo | 1 |
| TyXcii | Si tu veux me vaincre, haïs-moi, déteste-moi, et survis par tous les moyens ( Itachi ) | 1 |
| asapfrocky | https://t.co/zWYkBw2pHg | 1 |
| cyril1365 | i love #israel, allez l'OM, #marseile #tarbes עם ישראל חי Am Israel Hai (mes tweetes n'engagent que moi) 🇮🇱 #allezlesbleus 🇨🇵 | 1 |
| hohotweet | - | 1 |
Tweets por Dia
Top 10 Tweets por Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1626665614445096960 | @JustEatFr Bonsoir, suite à ma commande chez Burger King, hamburger arrivé froid et pas cuit. Impossible de joindre votre hotline et même le Burger King. Vraiment une honte ! https://t.co/9sDkXKNsR8 | 0 |
| 1626617468230983680 | Partenaires : 💥@JustEatFr X @zeltyfrPour nos clients, on vous propose une connexion direct pour vos catalogues mais également votre logiciel de caisse ! De quoi être plus efficace ! #logiciel … | 0 |
| 1626565784389443585 | @JustEatFr @JustEatRepond C’est déjà fais j’ai pas eu de réponse | 0 |
| 1626513837003362304 | Je peux avoir quelqu’un qui répond chez @JustEatFr @JustEatRepond | 0 |
| 1626408538875502593 | @TyXcii @DailyLoud @JustEatFr Yooo wtf😂 | 0 |
| 1625925100280205312 | @ScepticalAussie @JustEatFr I mean… I want my money back as well. | 0 |
| 1625616119196270593 | @TyXcii @DailyLoud @JustEatFr Broooo | 0 |
| 1625575928519614480 | @TyXcii @DailyLoud @JustEatFr 💀💀 | 0 |
| 1625567266610810892 | @DailyLoud @JustEatFr I want my money back. You’re worst delivery app on the market | 0 |
| 1625506345288888320 | @Elisabeth_Borne Merci @UberFR @Deliveroo_FR @JustEatFr !!! Wahouuuuu de beau taff | 0 |
Top 10 Tweets por Curtidas
| ID | Text | Like count |
|---|---|---|
| 1625567266610810892 | @DailyLoud @JustEatFr I want my money back. You’re worst delivery app on the market | 6 |
| 1625575928519614480 | @TyXcii @DailyLoud @JustEatFr 💀💀 | 1 |
| 1626665614445096960 | @JustEatFr Bonsoir, suite à ma commande chez Burger King, hamburger arrivé froid et pas cuit. Impossible de joindre votre hotline et même le Burger King. Vraiment une honte ! https://t.co/9sDkXKNsR8 | 0 |
| 1626617468230983680 | Partenaires : 💥@JustEatFr X @zeltyfrPour nos clients, on vous propose une connexion direct pour vos catalogues mais également votre logiciel de caisse ! De quoi être plus efficace ! #logiciel … | 0 |
| 1626565784389443585 | @JustEatFr @JustEatRepond C’est déjà fais j’ai pas eu de réponse | 0 |
| 1626513837003362304 | Je peux avoir quelqu’un qui répond chez @JustEatFr @JustEatRepond | 0 |
| 1626408538875502593 | @TyXcii @DailyLoud @JustEatFr Yooo wtf😂 | 0 |
| 1625925100280205312 | @ScepticalAussie @JustEatFr I mean… I want my money back as well. | 0 |
| 1625616119196270593 | @TyXcii @DailyLoud @JustEatFr Broooo | 0 |
| 1625506345288888320 | @Elisabeth_Borne Merci @UberFR @Deliveroo_FR @JustEatFr !!! Wahouuuuu de beau taff | 0 |
Idiomas Principais Utilizados
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #logiciel | 1 |
| #caisse | 1 |
| #paiement | 1 |
Top 10 Menções
| Mention | Count |
|---|---|
| @justeatfr | 13 |
| @dailyloud | 4 |
| @tyxcii | 3 |
| @justeatrepond | 2 |
| @zeltyfrpour | 1 |
| @scepticalaussie | 1 |
| @elisabeth_borne | 1 |
| @uberfr | 1 |
| @deliveroo_fr | 1 |
Nuvem de Palavras dos Tweets
Análise de Emojis
Média de emojis por tweet:
38
Emojis Utilizados
| Emoji | Count | Emoji Text |
|---|---|---|
| 💀 | 2 | skull |
| 💥 | 1 | collision |
| 👉 | 1 | backhand_index_pointing_right |
| 😂 | 1 | face_with_tears_of_joy |
Grupos de Emojis
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 4 |
| People & Body | 1 |
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