NgComCommission - Tweet Data Analysis
Tweets Analysis - Keyword: @NgComCommission
نُشر في 9 مارس، 2023
نظرة عامة
Tweets covering
10 days
Latest tweet was on
2023-02-22
Earliest tweet was on
2023-02-12
Total number of tweets analysed
379
Average age of authors' accounts
8 years
الملخص
A wide network of African technology organizations is uniting to host an Africa Innovation Forum. There has been a conflict between William Hill and the NgComCommission, with people complaining about William Hill holding their money for too long and taking on new wagers without paying out customers first. There has been a discussion about the NgComCommission, including their website being down, a plan that is not impossible for them, and a discussion of them as an ambassador. There are also complaints about MTN taking data from customers without proper notification or compensation, and GTB for not granting a customer access to their account for over 3 months. Lastly, there have been various discussions about customer service, with people complaining about service from FlyEthiopian, MTN, and others.
نمذجة الموضوعات
- Innovating Africa
- Cashing Out
- Regulation & Compliance
- Data Protection & Usage
- Customer Service Issues
التحليل العاطفي
The emotions expressed in these tweets range from frustration to outrage. Many of the tweets are directed at organizations such as @WilliamHillUS, @MTNNG, @NgComCommission, and @fccpcnigeria, calling out their lack of customer service, lack of communication, and unwillingness to resolve issues. Other tweets express disappointment and confusion, such as the tweet asking @NgComCommission why their website is down and when it will be fixed. There is also an overall sense of helplessness and a desire for justice.
تحليل الاتجاهات
- African Innovation Forum (#InnovateAfrica #CloseTheGap)
- Widespread dissatisfaction with William Hill US.
- Calls for help/justice in Nigeria.
- Calls for fair treatment from GTB.
- Criticism of MTN network, customer service and unfair debit practices.
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أنواع التغريدات
Number of Retweets
39
10% من الإجمالي
Number of Original tweets
120
31% من الإجمالي
Number of tweets that were Quotes
18
4% من الإجمالي
Number of tweets that were Replies
206
54% من الإجمالي
Number of tweets that contain Hashtags
33
8% من الإجمالي
Number of tweets that contain Mentions
379
100% من الإجمالي
الأجهزة المستخدمة للتغريد
أهم 5 أجهزة
| Source | Count |
|---|---|
| Twitter for Android | 190 |
| Twitter for iPhone | 66 |
| Twitter Web App | 50 |
| RC Engage Digital EU | 35 |
| Hootsuite Inc. | 25 |
توزيع الأجهزة
أهم 10 حسابات حسب المتابعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| GloWorld | Glo Nigeria | Welcome to GloWorld, a world with no limits. Be the 1st to know about our products, services & offers. To reach us @GloCare, click here: https://t.co/CiHmC3P0U0 | 802215 |
| AirtelNigeria | Airtel Nigeria | Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care | 632454 |
| MTN180 | MTN Nigeria Support | We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet! | 521515 |
| GloCare | Glo Nigeria Customer Care | Welcome to the Glo Customer Care on Twitter. We care about our customers. Send in your enquries, complaints and requests. | 302951 |
| AyoOyalowo | The Godfather JP | Husband, Father, Son, Brother | Pol/Devpt Economist | Arsenal fan | Retweets not necessarily Endorsement | JP | 167492 |
| fccpcnigeria | FCCPC Nigeria | #FCCPC (formerly CPC) is the leading competition & consumer protection agency of the Federal Government of Nigeria. Call us on +2348056002020 or +2348056003030 | 155393 |
| chuks_nadia | NNANYELUGO 🦁🇦🇫🇦🇫 🇦🇫 | Introvert | back_up acc @chuks__nadia | 25529 |
| BabajideFadoju | Babajide Fadoju | Man is a mere breath;His days are a passing shadow.We are but of yesterday & know nothing, cos’ our days upon the earth are a shadow| Talitha Cumi|Learner … | 21646 |
| ConsumersNCC | NCC Consumers | The Consumer is King! This is the official Twitter account of the Nigerian Communications Commission (https://t.co/mUtjds880d) for Nigerian Telecom Consumers. | 16350 |
| telebirr | telebirr | The biggest mobile money service in Ethiopia | 15598 |
أهم 10 حسابات حسب المتابَعين
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MTN180 | MTN Nigeria Support | We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet! | 125627 |
| chuks_nadia | NNANYELUGO 🦁🇦🇫🇦🇫 🇦🇫 | Introvert | back_up acc @chuks__nadia | 23422 |
| DangoteOfData | Luqmon Omotayo | I'm the same Data King @Luck4tayo What God cannot do doesn't exist anyway. | 12695 |
| GloCare | Glo Nigeria Customer Care | Welcome to the Glo Customer Care on Twitter. We care about our customers. Send in your enquries, complaints and requests. | 11259 |
| BelemaMhart | Belema | I am a believer in humanity, Executive Director @engageafrika , header: With her excellency Wife of the President of Uganda 🇺🇬, Mama Museveni | 9523 |
| IsaMubii | Isa Imhotep Mubarak ቶ | iRead. iKnow. iWrite | Content Developer | Corporate Communications | EdTech | Everything Media. | 6418 |
| ITPulse_News | ITPulse | ITPulse (https://t.co/qovlLGoxq9), Winner of Titans of Tech Best ICT Media Online Platform 2019. | 6353 |
| AirtelNigeria | Airtel Nigeria | Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care | 4748 |
| hafidaibrah | merserlmer | - | 4712 |
| ratudege12 | Galadima Raheem B. | BN: 2881999 Graphic Designer | UI UX Designer | Web Developer | Brand Identity Contact me now | 4248 |
المستخدمون الأكثر نشاطاً
| Username | Bio | Number of tweets |
|---|---|---|
| MTN180 | We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet! | 35 |
| GloWorld | Welcome to GloWorld, a world with no limits. Be the 1st to know about our products, services & offers. To reach us @GloCare, click here: https://t.co/CiHmC3P0U0 | 20 |
| Enoj99 | Service manager, great cook, family first, mama's boy, Chelsea Fc | 12 |
| comrade_yemi | Global citizens member in Africa . Songwriter singer culgrin d mayor and a blogger contact :+2349047133638. https://t.co/oRRBlHZ898 | 8 |
| wifisupport1 | Support for Tizeti (https://t.co/3GPy5RUFFZ) Customer care : 012291000, 09087493040 Email 📨: [email protected] | 7 |
| Idyidy001 | 𝑴𝑼𝑳𝑻𝑰𝑫𝑰𝑴𝑬𝑵𝑺𝑰𝑶𝑵𝑨𝑳 💻 & 𝘔𝘐𝘕𝘋𝘍𝘜𝘓𝘕𝘌𝘚𝘚 | 7 |
| MuhyiddinHaruna | Public Health Specialist, Field Epidemiologist in the service to Humanity. | 7 |
| martin_lukiza | - | 6 |
| ggmlinxng | A premier web management company, committed to 100% web management services to our clients | 6 |
| ObaroEbegbare | TV CONTENT CREATOR. Screenplays, books, jokes, comedy skits, create gameshow franchise, direct & produce movies. CEO of Obaro world of entertainments. | 6 |
التغريدات اليومية
أهم 10 تغريدات حسب إعادة التغريد
| ID | Text | Retweet count |
|---|---|---|
| 1625767776571850753 | MTN @MTN180 @MTNNG we known u to be company wit integrity before but these days,u have been debiting our sme data unlawfully due to glitch in your system,creating lost for … | 17 |
| 1625101196250710016 | My cry for justice continues... Update: Issue 1 resolved. Remaining Issue 2-5. @MTNNG @MTN180 is after my life cc @Spirit_profet @ibroscottolinks @officialEFCC @NgComCommission @ConsumersNCC @fccpcnigeria @PoliceNG | 16 |
| 1624993266792816640 | Today at 2:00 PM (EAT), be part of the ATU Africa Innovation Forum . #InnovateAfrica #CloseTheGap. Register now, click: https://t.co/CkMFtjqNtG @ICASA_org @NgComCommission @MACRAMALAWI @RURA_RWANDA @MoCDE_Gambia @COnlineAfrica @CA_Kenya @UNTechEnvoy @TCRA_Tz @_AfricanUnion … | 10 |
| 1626123180678033412 | @gtbank @JaizBankNG ,@UBAGroup @myaccessbank @officialEFCC @cenbank @NgComCommission Nigerians, could this be a fair treatment from GTB ? over 3 months, I couldn't get my card which will grant me access … | 10 |
| 1627755985132482566 | @_hafsat_paki What’s going on here With the nonsense we’ve seen in the past few weeks … this plan is not impossible for them o … cc @NgComCommission @elrufai @jidesanwoolu @MBuhari … | 4 |
| 1625525695970508800 | @MTNNG your network is currently down in Festac zone 3....51,52, 5th ave, 23road...it's gone to Emergency mode...unable to make call and browse...reset done on phone but still thesame treat as … | 3 |
| 1625880631086555136 | @WilliamHillUS It's criminal that the @NgComCommission is allowing william hill to take on new wagers without paying us out first. This should be a lawsuit, no question at this point. | 2 |
| 1625150532422893568 | @NgComCommission https://t.co/73On5mjISd | 1 |
| 1627379134727847937 | Shakeup in @NgComCommission as Haru, Idehen, others are Redeployed https://t.co/gBhm6jz2sK via @TecheconomyNG #OpenAI https://t.co/3rZPmqyPJo | 1 |
| 1627654186434273282 | @Mainoneservice @FMoCDENigeria @NgComCommission @ProfIsaPantami @ugdanbat https://t.co/NBG5r6PxqdCongratulations | 1 |
أهم 10 تغريدات حسب الإعجابات
| ID | Text | Like count |
|---|---|---|
| 1624993266792816640 | Today at 2:00 PM (EAT), be part of the ATU Africa Innovation Forum . #InnovateAfrica #CloseTheGap. Register now, click: https://t.co/CkMFtjqNtG @ICASA_org @NgComCommission @MACRAMALAWI @RURA_RWANDA @MoCDE_Gambia @COnlineAfrica @CA_Kenya @UNTechEnvoy @TCRA_Tz @_AfricanUnion … | 21 |
| 1625321164536160256 | @WilliamHillUS @NgComCommission How much longer is william hill allowed to hold our money? We want to cash out at the bare minimum! This is ludicrous at this point! 26+ hours … | 12 |
| 1625880631086555136 | @WilliamHillUS It's criminal that the @NgComCommission is allowing william hill to take on new wagers without paying us out first. This should be a lawsuit, no question at this point. | 7 |
| 1627755985132482566 | @_hafsat_paki What’s going on here With the nonsense we’ve seen in the past few weeks … this plan is not impossible for them o … cc @NgComCommission @elrufai @jidesanwoolu @MBuhari … | 6 |
| 1626123180678033412 | @gtbank @JaizBankNG ,@UBAGroup @myaccessbank @officialEFCC @cenbank @NgComCommission Nigerians, could this be a fair treatment from GTB ? over 3 months, I couldn't get my card which will grant me access … | 6 |
| 1625101196250710016 | My cry for justice continues... Update: Issue 1 resolved. Remaining Issue 2-5. @MTNNG @MTN180 is after my life cc @Spirit_profet @ibroscottolinks @officialEFCC @NgComCommission @ConsumersNCC @fccpcnigeria @PoliceNG | 5 |
| 1625856723381796868 | Why We Named Danbatta as Ambassador - @ndlea_nigeria https://t.co/Daozc4cAbm via @TecheconomyNG @NgComCommission #Oshodi Kaduna Benin Rivers State CBN Governor NASS Finland Warri CEO of Twitter Supreme Court Governors | 4 |
| 1625767776571850753 | MTN @MTN180 @MTNNG we known u to be company wit integrity before but these days,u have been debiting our sme data unlawfully due to glitch in your system,creating lost for … | 4 |
| 1627365171370008577 | Dear @NgComCommission.Seems your website is down, It happens.Any ETA on a fix? https://t.co/ehj2LzZD12 | 3 |
| 1624988178552614914 | @SokotoDigital @AWTambuwal @FMoCDENigeria @NITDANigeria @nasirdaniya @ITU @dawisu @KashifuInuwa @NgComCommission @icpcnigeria @cenbank @NigeriaComputer @SokotoDepPress Masha Allah. Congratulations from the Nigeria Computer Society (NCS) KADUNA STATE CHAPTER. | 2 |
أهم اللغات المستخدمة
أهم 10 هاشتاقات
| Hashtag | Count |
|---|---|
| #azure | 2 |
| #elections2023 | 2 |
| #nationalshutdown | 2 |
| #vina2023 | 2 |
| #تم_الطرد_بنجاح | 2 |
| #daytona500 | 2 |
| #wwechamber | 2 |
| #quackityspace | 2 |
| #aespa | 2 |
| #baftas | 2 |
أهم 10 إشارات
| Mention | Count |
|---|---|
| @ngcomcommission | 385 |
| @mtnng | 150 |
| @mtn180 | 96 |
| @consumersncc | 51 |
| @officialefcc | 41 |
| @profisapantami | 38 |
| @fccpcnigeria | 37 |
| @gloworld | 35 |
| @glocare | 34 |
| @icpcnigeria | 25 |
سحابة كلمات التغريدات
تحليل الرموز التعبيرية
متوسط الرموز التعبيرية لكل تغريدة:
9
الرموز التعبيرية المستخدمة
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 11 | face_with_tears_of_joy |
| 🙏 | 6 | folded_hands |
| 😡 | 3 | enraged_face |
| 😭 | 3 | loudly_crying_face |
| 🤔 | 2 | thinking_face |
| 🤦🏽 | 1 | person_facepalming_medium_skin_tone |
| 🥴 | 1 | woozy_face |
| 😒 | 1 | unamused_face |
| ⚠ | 1 | warning |
| 🆗 | 1 | OK_button |
مجموعات الرموز التعبيرية
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 24 |
| People & Body | 8 |
| Symbols | 2 |
| Travel & Places | 1 |
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