@NgComCommission | Tweet Data Analysis

概要

Tweets covering

10 days

Latest tweet was on

2023-02-22

Earliest tweet was on

2023-02-12

Total number of tweets analysed

379

Average age of authors' accounts

8 years

要約

A wide network of African technology organizations is uniting to host an Africa Innovation Forum. There has been a conflict between William Hill and the NgComCommission, with people complaining about William Hill holding their money for too long and taking on new wagers without paying out customers first. There has been a discussion about the NgComCommission, including their website being down, a plan that is not impossible for them, and a discussion of them as an ambassador. There are also complaints about MTN taking data from customers without proper notification or compensation, and GTB for not granting a customer access to their account for over 3 months. Lastly, there have been various discussions about customer service, with people complaining about service from FlyEthiopian, MTN, and others.

トピックモデリング

Innovating Africa
Cashing Out
Regulation & Compliance
Data Protection & Usage
Customer Service Issues

感情分析

The emotions expressed in these tweets range from frustration to outrage. Many of the tweets are directed at organizations such as @WilliamHillUS, @MTNNG, @NgComCommission, and @fccpcnigeria, calling out their lack of customer service, lack of communication, and unwillingness to resolve issues. Other tweets express disappointment and confusion, such as the tweet asking @NgComCommission why their website is down and when it will be fixed. There is also an overall sense of helplessness and a desire for justice.

トレンド分析

African Innovation Forum (#InnovateAfrica #CloseTheGap)
Widespread dissatisfaction with William Hill US.
Calls for help/justice in Nigeria.
Calls for fair treatment from GTB.
Criticism of MTN network, customer service and unfair debit practices.

免責事項：twtdata.comのテキスト分析はOpenAIを使用しており、twtdata.comまたはその関連会社の見解を代表するものではありません。分析は情報提供のみを目的としており、いかなる見解の支持でもありません。

ツイートの種類

Number of Retweets

39

全体の10%

Number of Original tweets

120

全体の31%

Number of tweets that were Quotes

18

全体の4%

Number of tweets that were Replies

206

全体の54%

Number of tweets that contain Hashtags

33

全体の8%

Number of tweets that contain Mentions

379

全体の100%

ツイートに使用されたデバイス

トップ5デバイス

Source	Count
Twitter for Android	190
Twitter for iPhone	66
Twitter Web App	50
RC Engage Digital EU	35
Hootsuite Inc.	25

デバイス分布

フォロワー数上位10アカウント

Username	Name	Bio	Followers count
GloWorld	Glo Nigeria	Welcome to GloWorld, a world with no limits. Be the 1st to know about our products, services & offers. To reach us @GloCare, click here: https://t.co/CiHmC3P0U0	802,215
AirtelNigeria	Airtel Nigeria	Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care	632,454
MTN180	MTN Nigeria Support	We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet!	521,515
GloCare	Glo Nigeria Customer Care	Welcome to the Glo Customer Care on Twitter. We care about our customers. Send in your enquries, complaints and requests.	302,951
AyoOyalowo	The Godfather JP	Husband, Father, Son, Brother \| Pol/Devpt Economist \| Arsenal fan \| Retweets not necessarily Endorsement \| JP	167,492
fccpcnigeria	FCCPC Nigeria	#FCCPC (formerly CPC) is the leading competition & consumer protection agency of the Federal Government of Nigeria. Call us on +2348056002020 or +2348056003030	155,393
chuks_nadia	NNANYELUGO 🦁🇦🇫🇦🇫 🇦🇫	Introvert \| back_up acc @chuks__nadia	25,529
BabajideFadoju	Babajide Fadoju	Man is a mere breath;His days are a passing shadow.We are but of yesterday & know nothing, cos’ our days upon the earth are a shadow\| Talitha Cumi\|Learner …	21,646
ConsumersNCC	NCC Consumers	The Consumer is King! This is the official Twitter account of the Nigerian Communications Commission (https://t.co/mUtjds880d) for Nigerian Telecom Consumers.	16,350
telebirr	telebirr	The biggest mobile money service in Ethiopia	15,598

フォロー数上位10アカウント

Username	Name	Bio	Followers count
MTN180	MTN Nigeria Support	We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet!	125,627
chuks_nadia	NNANYELUGO 🦁🇦🇫🇦🇫 🇦🇫	Introvert \| back_up acc @chuks__nadia	23,422
DangoteOfData	Luqmon Omotayo	I'm the same Data King @Luck4tayo What God cannot do doesn't exist anyway.	12,695
GloCare	Glo Nigeria Customer Care	Welcome to the Glo Customer Care on Twitter. We care about our customers. Send in your enquries, complaints and requests.	11,259
BelemaMhart	Belema	I am a believer in humanity, Executive Director @engageafrika , header: With her excellency Wife of the President of Uganda 🇺🇬, Mama Museveni	9,523
IsaMubii	Isa Imhotep Mubarak ቶ	iRead. iKnow. iWrite \| Content Developer \| Corporate Communications \| EdTech \| Everything Media.	6,418
ITPulse_News	ITPulse	ITPulse (https://t.co/qovlLGoxq9), Winner of Titans of Tech Best ICT Media Online Platform 2019.	6,353
AirtelNigeria	Airtel Nigeria	Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care	4,748
hafidaibrah	merserlmer	-	4,712
ratudege12	Galadima Raheem B.	BN: 2881999 Graphic Designer \| UI UX Designer \| Web Developer \| Brand Identity Contact me now	4,248

最もアクティブなユーザー

Username	Bio	Number of tweets
MTN180	We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet!	35
GloWorld	Welcome to GloWorld, a world with no limits. Be the 1st to know about our products, services & offers. To reach us @GloCare, click here: https://t.co/CiHmC3P0U0	20
Enoj99	Service manager, great cook, family first, mama's boy, Chelsea Fc	12
comrade_yemi	Global citizens member in Africa . Songwriter singer culgrin d mayor and a blogger contact :+2349047133638. https://t.co/oRRBlHZ898	8
wifisupport1	Support for Tizeti (https://t.co/3GPy5RUFFZ) Customer care : 012291000, 09087493040 Email 📨: [email protected]	7
Idyidy001	𝑴𝑼𝑳𝑻𝑰𝑫𝑰𝑴𝑬𝑵𝑺𝑰𝑶𝑵𝑨𝑳 💻 & 𝘔𝘐𝘕𝘋𝘍𝘜𝘓𝘕𝘌𝘚𝘚	7
MuhyiddinHaruna	Public Health Specialist, Field Epidemiologist in the service to Humanity.	7
martin_lukiza	-	6
ggmlinxng	A premier web management company, committed to 100% web management services to our clients	6
ObaroEbegbare	TV CONTENT CREATOR. Screenplays, books, jokes, comedy skits, create gameshow franchise, direct & produce movies. CEO of Obaro world of entertainments.	6

日別ツイート数

リツイート数上位10ツイート

ID	Text	Retweet count
1625767776571850753	MTN @MTN180 @MTNNG we known u to be company wit integrity before but these days,u have been debiting our sme data unlawfully due to glitch in your system,creating lost for …	17
1625101196250710016	My cry for justice continues... Update: Issue 1 resolved. Remaining Issue 2-5. @MTNNG @MTN180 is after my life cc @Spirit_profet @ibroscottolinks @officialEFCC @NgComCommission @ConsumersNCC @fccpcnigeria @PoliceNG	16
1624993266792816640	Today at 2:00 PM (EAT), be part of the ATU Africa Innovation Forum . #InnovateAfrica #CloseTheGap. Register now, click: https://t.co/CkMFtjqNtG @ICASA_org @NgComCommission @MACRAMALAWI @RURA_RWANDA @MoCDE_Gambia @COnlineAfrica @CA_Kenya @UNTechEnvoy @TCRA_Tz @_AfricanUnion …	10
1626123180678033412	@gtbank @JaizBankNG ,@UBAGroup @myaccessbank @officialEFCC @cenbank @NgComCommission Nigerians, could this be a fair treatment from GTB ? over 3 months, I couldn't get my card which will grant me access …	10
1627755985132482566	@_hafsat_paki What’s going on here With the nonsense we’ve seen in the past few weeks … this plan is not impossible for them o … cc @NgComCommission @elrufai @jidesanwoolu @MBuhari …	4
1625525695970508800	@MTNNG your network is currently down in Festac zone 3....51,52, 5th ave, 23road...it's gone to Emergency mode...unable to make call and browse...reset done on phone but still thesame treat as …	3
1625880631086555136	@WilliamHillUS It's criminal that the @NgComCommission is allowing william hill to take on new wagers without paying us out first. This should be a lawsuit, no question at this point.	2
1625150532422893568	@NgComCommission https://t.co/73On5mjISd	1
1627379134727847937	Shakeup in @NgComCommission as Haru, Idehen, others are Redeployed https://t.co/gBhm6jz2sK via @TecheconomyNG #OpenAI https://t.co/3rZPmqyPJo	1
1627654186434273282	@Mainoneservice @FMoCDENigeria @NgComCommission @ProfIsaPantami @ugdanbat https://t.co/NBG5r6PxqdCongratulations	1

いいね数上位10ツイート

ID	Text	Like count
1624993266792816640	Today at 2:00 PM (EAT), be part of the ATU Africa Innovation Forum . #InnovateAfrica #CloseTheGap. Register now, click: https://t.co/CkMFtjqNtG @ICASA_org @NgComCommission @MACRAMALAWI @RURA_RWANDA @MoCDE_Gambia @COnlineAfrica @CA_Kenya @UNTechEnvoy @TCRA_Tz @_AfricanUnion …	21
1625321164536160256	@WilliamHillUS @NgComCommission How much longer is william hill allowed to hold our money? We want to cash out at the bare minimum! This is ludicrous at this point! 26+ hours …	12
1625880631086555136	@WilliamHillUS It's criminal that the @NgComCommission is allowing william hill to take on new wagers without paying us out first. This should be a lawsuit, no question at this point.	7
1627755985132482566	@_hafsat_paki What’s going on here With the nonsense we’ve seen in the past few weeks … this plan is not impossible for them o … cc @NgComCommission @elrufai @jidesanwoolu @MBuhari …	6
1626123180678033412	@gtbank @JaizBankNG ,@UBAGroup @myaccessbank @officialEFCC @cenbank @NgComCommission Nigerians, could this be a fair treatment from GTB ? over 3 months, I couldn't get my card which will grant me access …	6
1625101196250710016	My cry for justice continues... Update: Issue 1 resolved. Remaining Issue 2-5. @MTNNG @MTN180 is after my life cc @Spirit_profet @ibroscottolinks @officialEFCC @NgComCommission @ConsumersNCC @fccpcnigeria @PoliceNG	5
1625856723381796868	Why We Named Danbatta as Ambassador - @ndlea_nigeria https://t.co/Daozc4cAbm via @TecheconomyNG @NgComCommission #Oshodi Kaduna Benin Rivers State CBN Governor NASS Finland Warri CEO of Twitter Supreme Court Governors	4
1625767776571850753	MTN @MTN180 @MTNNG we known u to be company wit integrity before but these days,u have been debiting our sme data unlawfully due to glitch in your system,creating lost for …	4
1627365171370008577	Dear @NgComCommission.Seems your website is down, It happens.Any ETA on a fix? https://t.co/ehj2LzZD12	3
1624988178552614914	@SokotoDigital @AWTambuwal @FMoCDENigeria @NITDANigeria @nasirdaniya @ITU @dawisu @KashifuInuwa @NgComCommission @icpcnigeria @cenbank @NigeriaComputer @SokotoDepPress Masha Allah. Congratulations from the Nigeria Computer Society (NCS) KADUNA STATE CHAPTER.	2

使用されている上位言語

トップ10ハッシュタグ

Hashtag	Count
#azure	2
#elections2023	2
#nationalshutdown	2
#vina2023	2
#تم_الطرد_بنجاح	2
#daytona500	2
#wwechamber	2
#quackityspace	2
#aespa	2
#baftas	2

トップ10メンション

Mention	Count
@ngcomcommission	385
@mtnng	150
@mtn180	96
@consumersncc	51
@officialefcc	41
@profisapantami	38
@fccpcnigeria	37
@gloworld	35
@glocare	34
@icpcnigeria	25

ツイートのワードクラウド

絵文字分析

ツイートあたりの平均絵文字数:

9

使用された絵文字

Emoji	Count	Emoji Text
😂	11	face_with_tears_of_joy
🙏	6	folded_hands
😡	3	enraged_face
😭	3	loudly_crying_face
🤔	2	thinking_face
🤦🏽	1	person_facepalming_medium_skin_tone
🥴	1	woozy_face
😒	1	unamused_face
⚠	1	warning
🆗	1	OK_button

絵文字グループ

Emoji Group	Count
Smileys & Emotion	24
People & Body	8
Symbols	2
Travel & Places	1

NgComCommission - Tweet Data Analysis

概要

要約