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WeAreMarmalade - Tweet Data Analysis

Tweets Analysis - Keyword: @WeAreMarmalade

نُشر في 8 مارس، 2023

نظرة عامة

Tweets covering

6 days

Latest tweet was on

2023-02-20

Earliest tweet was on

2023-02-14

Total number of tweets analysed

9

Average age of authors' accounts

9 years

الملخص

Several people are expressing frustration with their experiences with @WeAreMarmalade, an insurance company. One is unhappy with their renewal quote, while others have had conflicting statements, experiences with the passenger/driver feature, and had to complain to a higher authority. Another ran a quote through another insurer and had not heard of Marmalade Insurance before.

نمذجة الموضوعات

  • Finding affordable car insurance
  • Recycling schemes for tags
  • Marking drivers/passengers for journeys
  • Horrific customer service
  • Hearing about Marmalade insurance

التحليل العاطفي

The emotions expressed in these tweets range from frustration to surprise. The first tweet expresses disbelief at the renewal quote, while the second expresses frustration at the decision to not offer insurance. The third tweet expresses curiosity about the company's recycling scheme, while the fourth expresses a desire to speak to someone of higher authority than customer service. The fifth tweet expresses a similar sentiment, with a threat to report the company. The sixth tweet expresses surprise at the company's existence, while the seventh expresses a desire to hear back soon. Overall, the tweets express a range of emotions, from frustration to surprise.

تحليل الاتجاهات

  • Car Insurance: Costs and Coverage Refusals
  • Sustainability: Recycling Schemes for Tags
  • Questions about Higher Authority of Customer Service
  • Poor Customer Service Experiences
  • New Customer Engagement

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أنواع التغريدات

Number of Retweets

0

0% من الإجمالي

Number of Original tweets

4

44% من الإجمالي

Number of tweets that were Quotes

0

0% من الإجمالي

Number of tweets that were Replies

5

55% من الإجمالي

Number of tweets that contain Hashtags

0

0% من الإجمالي

Number of tweets that contain Mentions

9

100% من الإجمالي

الأجهزة المستخدمة للتغريد

أهم 5 أجهزة

Source Count
Twitter for Android 4
Twitter for iPhone 4
Twitter Web App 1

توزيع الأجهزة

الأجهزة المستخدمة للتغريد

أهم 10 حسابات حسب المتابعين

Username Name Bio Followers count
sloopjon_b Jon Blackburn - 946
si1774 Sam Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. 631
dawn1mac Dawn I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov 47
ab1674 Alison Thornton - 19
stacie1987xx Stacie - 17

أهم 10 حسابات حسب المتابَعين

Username Name Bio Followers count
sloopjon_b Jon Blackburn - 974
si1774 Sam Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. 656
ab1674 Alison Thornton - 269
dawn1mac Dawn I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov 172
stacie1987xx Stacie - 109

المستخدمون الأكثر نشاطاً

Username Bio Number of tweets
ab1674 - 2
si1774 Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. 2
sloopjon_b - 2
stacie1987xx - 2
dawn1mac I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov 1

التغريدات اليومية

مخطط التغريدات اليومية

أهم 10 تغريدات حسب إعادة التغريد

ID Text Retweet count
1627680225004859392 @WeAreMarmalade do you have a recycling scheme for your tags? ♻️ 0
1625807310391070721 @WeAreMarmalade DM has been sent 0
1625791514289836033 @WeAreMarmalade marking us down while driving my daughter and not using my phone. My daughter was a passenger on her phone, and yet get marked down for the journey? She … 0
1625750853654048768 @exiledteesider @WeAreMarmalade 3 months in to my sons insurance qe have been passed from pillar to post. Had tp put 2 complaints in. Been told all these things by the … 0
1625747554045509632 @WeAreMarmalade How do I speak to someone oh a higher authority than just a normal customer service. Horrific experience with you still 3 months into the policy. Would NEVER recommend … 0
1625465893613408257 @WeAreMarmalade Hey guys, sorry that renewal isnt from you its another insurer. I will however now run a quote by you, sprry to sound rude but I had never heard … 0
1625464793338445825 @sloopjon_b @WeAreMarmalade I'm 48 mate and have been floored by my renewal quotes 😂😂 12yrs NCD as well. https://t.co/9PXTUrhPBs 0
1625463841218871296 @WeAreMarmalade Just sent you at DM as requested, I hope to hear back soon 0
1625406302234066945 The joys of looking for affordable car insurance for my 17 year old who just passed his test.Frustrating decision by @WeAreMarmalade to refuse to not offer insurance despite us being … 0

أهم 10 تغريدات حسب الإعجابات

ID Text Like count
1625464793338445825 @sloopjon_b @WeAreMarmalade I'm 48 mate and have been floored by my renewal quotes 😂😂 12yrs NCD as well. https://t.co/9PXTUrhPBs 1
1625406302234066945 The joys of looking for affordable car insurance for my 17 year old who just passed his test.Frustrating decision by @WeAreMarmalade to refuse to not offer insurance despite us being … 1
1627680225004859392 @WeAreMarmalade do you have a recycling scheme for your tags? ♻️ 0
1625807310391070721 @WeAreMarmalade DM has been sent 0
1625791514289836033 @WeAreMarmalade marking us down while driving my daughter and not using my phone. My daughter was a passenger on her phone, and yet get marked down for the journey? She … 0
1625750853654048768 @exiledteesider @WeAreMarmalade 3 months in to my sons insurance qe have been passed from pillar to post. Had tp put 2 complaints in. Been told all these things by the … 0
1625747554045509632 @WeAreMarmalade How do I speak to someone oh a higher authority than just a normal customer service. Horrific experience with you still 3 months into the policy. Would NEVER recommend … 0
1625465893613408257 @WeAreMarmalade Hey guys, sorry that renewal isnt from you its another insurer. I will however now run a quote by you, sprry to sound rude but I had never heard … 0
1625463841218871296 @WeAreMarmalade Just sent you at DM as requested, I hope to hear back soon 0

أهم اللغات المستخدمة

اللغات المستخدمة في التغريدات

أهم 10 هاشتاقات

أهم 10 إشارات

Mention Count
@wearemarmalade 9
@exiledteesider 1
@sloopjon_b 1
أهم الإشارات

سحابة كلمات التغريدات

سحابة كلمات التغريدات

تحليل الرموز التعبيرية

متوسط الرموز التعبيرية لكل تغريدة:

55

الرموز التعبيرية المستخدمة

Emoji Count Emoji Text
😂 3 face_with_tears_of_joy
♻️ 1 recycling_symbol
🙏 1 folded_hands

مجموعات الرموز التعبيرية

Emoji Group Count
Smileys & Emotion 3
Symbols 1
People & Body 1

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