WeAreMarmalade - Tweet Data Analysis
Tweets Analysis - Keyword: @WeAreMarmalade
Published March 8, 2023
Overview
Tweets covering
6 days
Latest tweet was on
2023-02-20
Earliest tweet was on
2023-02-14
Total number of tweets analysed
9
Average age of authors' accounts
9 years
Summarization
Several people are expressing frustration with their experiences with @WeAreMarmalade, an insurance company. One is unhappy with their renewal quote, while others have had conflicting statements, experiences with the passenger/driver feature, and had to complain to a higher authority. Another ran a quote through another insurer and had not heard of Marmalade Insurance before.
Topic Modeling
- Finding affordable car insurance
- Recycling schemes for tags
- Marking drivers/passengers for journeys
- Horrific customer service
- Hearing about Marmalade insurance
Emotional Analysis
The emotions expressed in these tweets range from frustration to surprise. The first tweet expresses disbelief at the renewal quote, while the second expresses frustration at the decision to not offer insurance. The third tweet expresses curiosity about the company's recycling scheme, while the fourth expresses a desire to speak to someone of higher authority than customer service. The fifth tweet expresses a similar sentiment, with a threat to report the company. The sixth tweet expresses surprise at the company's existence, while the seventh expresses a desire to hear back soon. Overall, the tweets express a range of emotions, from frustration to surprise.
Trend Analysis
- Car Insurance: Costs and Coverage Refusals
- Sustainability: Recycling Schemes for Tags
- Questions about Higher Authority of Customer Service
- Poor Customer Service Experiences
- New Customer Engagement
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
0
0% of total
Number of Original tweets
4
44% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
5
55% of total
Number of tweets that contain Hashtags
0
0% of total
Number of tweets that contain Mentions
9
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 4 |
| Twitter for iPhone | 4 |
| Twitter Web App | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| sloopjon_b | Jon Blackburn | - | 946 |
| si1774 | Sam | Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. | 631 |
| dawn1mac | Dawn | I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov | 47 |
| ab1674 | Alison Thornton | - | 19 |
| stacie1987xx | Stacie | - | 17 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| sloopjon_b | Jon Blackburn | - | 974 |
| si1774 | Sam | Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. | 656 |
| ab1674 | Alison Thornton | - | 269 |
| dawn1mac | Dawn | I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov | 172 |
| stacie1987xx | Stacie | - | 109 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| ab1674 | - | 2 |
| si1774 | Father to 5 children husband and animal lover. I do a bit of running but nothing much to shout about. I like eating out and drinking red wine. | 2 |
| sloopjon_b | - | 2 |
| stacie1987xx | - | 2 |
| dawn1mac | I'm a mum, wife, breast cancer survivor, and an adoptee advocating for change. Proud to be part of the @AdultAdopteeMov | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1627680225004859392 | @WeAreMarmalade do you have a recycling scheme for your tags? ♻️ | 0 |
| 1625807310391070721 | @WeAreMarmalade DM has been sent | 0 |
| 1625791514289836033 | @WeAreMarmalade marking us down while driving my daughter and not using my phone. My daughter was a passenger on her phone, and yet get marked down for the journey? She … | 0 |
| 1625750853654048768 | @exiledteesider @WeAreMarmalade 3 months in to my sons insurance qe have been passed from pillar to post. Had tp put 2 complaints in. Been told all these things by the … | 0 |
| 1625747554045509632 | @WeAreMarmalade How do I speak to someone oh a higher authority than just a normal customer service. Horrific experience with you still 3 months into the policy. Would NEVER recommend … | 0 |
| 1625465893613408257 | @WeAreMarmalade Hey guys, sorry that renewal isnt from you its another insurer. I will however now run a quote by you, sprry to sound rude but I had never heard … | 0 |
| 1625464793338445825 | @sloopjon_b @WeAreMarmalade I'm 48 mate and have been floored by my renewal quotes 😂😂 12yrs NCD as well. https://t.co/9PXTUrhPBs | 0 |
| 1625463841218871296 | @WeAreMarmalade Just sent you at DM as requested, I hope to hear back soon | 0 |
| 1625406302234066945 | The joys of looking for affordable car insurance for my 17 year old who just passed his test.Frustrating decision by @WeAreMarmalade to refuse to not offer insurance despite us being … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1625464793338445825 | @sloopjon_b @WeAreMarmalade I'm 48 mate and have been floored by my renewal quotes 😂😂 12yrs NCD as well. https://t.co/9PXTUrhPBs | 1 |
| 1625406302234066945 | The joys of looking for affordable car insurance for my 17 year old who just passed his test.Frustrating decision by @WeAreMarmalade to refuse to not offer insurance despite us being … | 1 |
| 1627680225004859392 | @WeAreMarmalade do you have a recycling scheme for your tags? ♻️ | 0 |
| 1625807310391070721 | @WeAreMarmalade DM has been sent | 0 |
| 1625791514289836033 | @WeAreMarmalade marking us down while driving my daughter and not using my phone. My daughter was a passenger on her phone, and yet get marked down for the journey? She … | 0 |
| 1625750853654048768 | @exiledteesider @WeAreMarmalade 3 months in to my sons insurance qe have been passed from pillar to post. Had tp put 2 complaints in. Been told all these things by the … | 0 |
| 1625747554045509632 | @WeAreMarmalade How do I speak to someone oh a higher authority than just a normal customer service. Horrific experience with you still 3 months into the policy. Would NEVER recommend … | 0 |
| 1625465893613408257 | @WeAreMarmalade Hey guys, sorry that renewal isnt from you its another insurer. I will however now run a quote by you, sprry to sound rude but I had never heard … | 0 |
| 1625463841218871296 | @WeAreMarmalade Just sent you at DM as requested, I hope to hear back soon | 0 |
Top Languages Used
Top 10 Hashtags
Top 10 Mentions
| Mention | Count |
|---|---|
| @wearemarmalade | 9 |
| @exiledteesider | 1 |
| @sloopjon_b | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
55
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 3 | face_with_tears_of_joy |
| ♻️ | 1 | recycling_symbol |
| 🙏 | 1 | folded_hands |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 3 |
| Symbols | 1 |
| People & Body | 1 |
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