NETDUMA - Tweet Data Analysis

Tweets Analysis - Keyword: @NETDUMA

Publicado el 08/03/2023

Resumen

Tweets covering

9 days

Latest tweet was on

2023-02-21

Earliest tweet was on

2023-02-11

Total number of tweets analysed

45

Average age of authors' accounts

7 years

Resumen

NETDUMA has great software but customers encounter difficulty with their customer service, which is a forum and may take days to hear back. Some customers have had a positive experience with customer service, however, some have not been satisfied. The router has had difficulty connecting, even after factory resetting. Customers can also access servers located in NY, Oklahoma, and other locations.

Modelado de Temas

  • Customer Service and Support - response times, helpfulness, customer service forums
  • Netduma hardware - functionality, reliability, issues
  • Netduma software - functionality, features
  • Router Setup/Configuration - access interface, factory reset, network setup
  • MWII Server Location List - access, new servers, locations

Análisis de Sentimientos

The tweets express a range of emotions, from frustration and disappointment to satisfaction and excitement. The first tweet expresses frustration and disappointment with the Netduma customer service and hardware. The second tweet expresses surprise and amusement at the other user's "tantrum". The third tweet expresses satisfaction with the customer service and hardware. The fourth tweet expresses hope that the customer service can improve. The fifth tweet expresses frustration and disbelief with the customer service. The sixth tweet expresses disapproval of the other user's attitude. The seventh tweet expresses satisfaction with the customer service. The eighth tweet expresses frustration with the lack of internet access. The ninth tweet expresses confusion about the setup process. The tenth tweet expresses frustration with the router's connection problems. The eleventh tweet expresses excitement about a potential update. The twelfth tweet expresses curiosity about the server locations. The thirteenth tweet expresses confusion about how to connect to the new servers. The fourteenth tweet expresses satisfaction with the server speed. The fifteenth tweet expresses excitement about the server location. The sixteenth tweet expresses confusion about the server connection process. The seventeenth tweet expresses satisfaction with the server speed.

Análisis de Tendencias

  • Common issues with the router.
  • Netduma's low customer service satisfaction.
  • Netduma's hardware is unreliable.
  • Netduma's software is good.
  • Netduma's customer support is helpful.

Descargo de responsabilidad: El análisis de texto de twtdata.com utiliza OpenAI y no representa las opiniones de twtdata.com o sus afiliados. El análisis es solo para fines informativos y no constituye un respaldo de ninguna opinión.

Tipos de Tweets

Number of Retweets

1

2% del total

Number of Original tweets

3

6% del total

Number of tweets that were Quotes

0

0% del total

Number of tweets that were Replies

41

91% del total

Number of tweets that contain Hashtags

0

0% del total

Number of tweets that contain Mentions

45

100% del total

Dispositivos Utilizados para Tuitear

Top 5 Dispositivos

Source Count
Twitter for iPhone 22
Twitter for Android 20
T7 App 1
Twitter for iPad 1
Twitter Web App 1

Distribución de Dispositivos

Dispositivos utilizados para tuitear

Top 10 Cuentas por Seguidores

Username Name Bio Followers count
VenchuuR Marcus. Counter-Strike, Yankees, Video Games. if you don’t like any of that you’re in the wrong place ❤️BRP 2 518
FPSBoomerGames Boomer Dad | Old Guy | 💻 IT | 🎮 Warzone 2 Player 376
JJAMESSTEVENSON 𝙹𝙰𝙼𝙴𝚂 𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #Scottish🏴󠁧󠁢󠁳󠁣󠁴󠁿 #𝗣𝗦5 - 𝙹𝙹𝙰𝙼𝙴𝚂𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽Old Username - DeeJayBliss1Activision - J A M E S#4986913#ModernWarfare2 #Warzone #MW2 196
AnwarPy AnwarPy https://t.co/lV1kZ8tLwb 195
dracktw drAcktw 400 WINS LATAM KinGWARZONE StreamerPartner on Facebook Gaming Business Inquiries: [email protected]"Be your self" 178
iam_skimask iamskimask Gaming Content Creator. A Man Of Many Voices. A story teller. 131k on Tiktok and 48k on Facebook and 1.5k on YouTube. SOCIALS: https://t.co/Gu7AuDHqok 164
ColinWomack Colin Womack - 143
Deijeneiro Deijeneiro PS4: [ deijeneiro ] 116
DanielJohnShort Daniel Short MTBLFCART 71
liquiddnbvibes ItsAllGonePeteTong Yesterday's history...tomorrow's a mystery 😎 66

Top 10 Cuentas por Seguidos

Username Name Bio Followers count
ColinWomack Colin Womack - 522
JoZer805g Stealth805 Troll account. Pronouns lol: Apache Helicopter, whfoop, brrr 513
VenchuuR Marcus. Counter-Strike, Yankees, Video Games. if you don’t like any of that you’re in the wrong place ❤️BRP 471
DanielJohnShort Daniel Short MTBLFCART 356
cse201 Christian Emery BEng IEng MIET Living in Belgium for a while (nothing to do with BREXIT), Hopkin, my boxer dog in the pictures. Born in Northampton, made in the Royal Navy. 278
FPSBoomerGames Boomer Dad | Old Guy | 💻 IT | 🎮 Warzone 2 Player 251
Coltifus Colt - 185
iam_skimask iamskimask Gaming Content Creator. A Man Of Many Voices. A story teller. 131k on Tiktok and 48k on Facebook and 1.5k on YouTube. SOCIALS: https://t.co/Gu7AuDHqok 149
dracktw drAcktw 400 WINS LATAM KinGWARZONE StreamerPartner on Facebook Gaming Business Inquiries: [email protected]"Be your self" 146
JJAMESSTEVENSON 𝙹𝙰𝙼𝙴𝚂 𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #Scottish🏴󠁧󠁢󠁳󠁣󠁴󠁿 #𝗣𝗦5 - 𝙹𝙹𝙰𝙼𝙴𝚂𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽Old Username - DeeJayBliss1Activision - J A M E S#4986913#ModernWarfare2 #Warzone #MW2 144

Usuarios Más Activos

Username Bio Number of tweets
WilliamswagPR Loyal 6
iam_skimask Gaming Content Creator. A Man Of Many Voices. A story teller. 131k on Tiktok and 48k on Facebook and 1.5k on YouTube. SOCIALS: https://t.co/Gu7AuDHqok 6
JoZer805g Troll account. Pronouns lol: Apache Helicopter, whfoop, brrr 3
VenchuuR Counter-Strike, Yankees, Video Games. if you don’t like any of that you’re in the wrong place ❤️BRP 3
ColinWomack - 2
Coltifus - 2
DanielJohnShort MTBLFCART 2
Deijeneiro PS4: [ deijeneiro ] 2
guv_sandhu77 - 2
AnwarPy https://t.co/lV1kZ8tLwb 1

Tweets por Día

Gráfico de tweets por día

Top 10 Tweets por Retweets

ID Text Retweet count
1628009319286317058 @NETDUMA @iam_skimask Surprised to hear this, as I've had a couple of frustrating issues in the past, but the ND team have always been supportive and resolved them in a … 0
1628000024536707073 @iam_skimask @NETDUMA Average frustrated customer post. I do not see any bad in a forum forum for CS, instead it gives visibility to all kind of issues to other customers.I … 0
1627754808554983424 @iam_skimask @NETDUMA False statement i have a @NETDUMA product i made few topics and they were answer within hours. 0
1627749746969542656 @NETDUMA There is no link. 🤦🏾‍♂️You obviously didn't read what I said. 💁🏾‍♂️ 0
1627743170372173824 @NETDUMA I don't even waste my time with that forum anymore, it's a joke.I'm guessing I'll be told to reconfigure all the settings in my computer or adjust my IP … 0
1627740845779652623 @iam_skimask @NETDUMA Always prompt when I contact them on there. Maybe you’re just rude so deserve to go to the back of the line. 0
1627737525405253632 If you're thinking about gettingna Netduma from @NETDUMA, DON'T! Their customer service is a forum and you could go 2 or more days until you get an answer. They have … 0
1626342382538227713 @NETDUMA I’ve managed to connect to the R2’s wifi and entered numbers on the url and got this https://t.co/GpM4D04O5l 0
1626340866502856704 @NETDUMA I unfortunately lost the box somewhere in my home with the guide. It’s been awhile since I bought the router 0
1626339051933679616 @NETDUMA How do I access the interface and complete the setup? 0

Top 10 Tweets por Me Gusta

ID Text Like count
1627737525405253632 If you're thinking about gettingna Netduma from @NETDUMA, DON'T! Their customer service is a forum and you could go 2 or more days until you get an answer. They have … 6
1627780004347084803 @NETDUMA @iam_skimask Fraser usually responds within a few hours to my questions. And here he is again helping you out but you act like a small child giving a tantrum. … 4
1627757507677503489 @NETDUMA @iam_skimask My experience has been excellent both with the R2 and customer support. 3
1627758740383444994 @NETDUMA @iam_skimask I can confirm the Netduma support in my experience is really good. I see here you’re frustrated but give them another chance. They’ve always been super responsive and … 3
1627743170372173824 @NETDUMA I don't even waste my time with that forum anymore, it's a joke.I'm guessing I'll be told to reconfigure all the settings in my computer or adjust my IP … 1
1627740845779652623 @iam_skimask @NETDUMA Always prompt when I contact them on there. Maybe you’re just rude so deserve to go to the back of the line. 1
1627754808554983424 @iam_skimask @NETDUMA False statement i have a @NETDUMA product i made few topics and they were answer within hours. 1
1628009319286317058 @NETDUMA @iam_skimask Surprised to hear this, as I've had a couple of frustrating issues in the past, but the ND team have always been supportive and resolved them in a … 0
1626283169925169153 @NETDUMA I can’t access anything, I have no internet now. I just factory reset it and it’s doing the same exact thing. I can’t even set up the network now. 0
1626342382538227713 @NETDUMA I’ve managed to connect to the R2’s wifi and entered numbers on the url and got this https://t.co/GpM4D04O5l 0

Idiomas Principales Utilizados

Idiomas utilizados en los tweets

Top 10 Hashtags

Top 10 Menciones

Mention Count
@netduma 46
@iam_skimask 22
@isoleitor1 3
@dracktw 2
@danieljohnshort 1
@mrsentoo 1
@netgear 1
@mikeyyrich 1
@farrenheights 1
Top menciones

Nube de Palabras de los Tweets

Nube de palabras de los tweets

Análisis de Emojis

Promedio de emojis por tweet:

26

Emojis Utilizados

Emoji Count Emoji Text
😅 4 grinning_face_with_sweat
🤣 3 rolling_on_the_floor_laughing
😂 1 face_with_tears_of_joy
❤️ 1 red_heart
🤦🏾‍♂️ 1 man_facepalming_medium-dark_skin_tone
💁🏾‍♂️ 1 man_tipping_hand_medium-dark_skin_tone
👎🏾 1 thumbs_down_medium-dark_skin_tone

Grupos de Emojis

Emoji Group Count
Smileys & Emotion 9
People & Body 3

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