JR_Mobile_Suica - Tweet Data Analysis

Tweets Analysis - Keyword: @JR_Mobile_Suica

Publicado em 08/03/2023

Resumo

Tweets covering

5 days

Latest tweet was on

2023-02-21

Earliest tweet was on

2023-02-15

Total number of tweets analysed

6

Average age of authors' accounts

10 years

Resumo

The user received JRE Points, but was extremely dissatisfied with it, feeling it was an unpleasant service that sent irrelevant emails every day. The user asks JR_Mobile_Suica why they would make a customer experience unpleasant, and suggests that they add an option of charging ¥15,000 or more.

Modelagem de Tópicos

  • Customer dissatisfaction with JRE POINT
  • JR_Mobile_Suica service
  • Unwanted emails
  • Adding more deposit options
  • Computers characters used in tweets

Análise de Sentimentos

The tweets express frustration and dissatisfaction with the JRE Point service. The first tweet expresses annoyance with the service for sending unnecessary emails and not informing customers about it beforehand. The second tweet appears to be expressing confusion or disbelief. The third and fourth tweets appear to be requesting an improvement to the service, suggesting the addition of a ¥15,000 option for deposits.

Análise de Tendências

  • Unhappy customer experience with JR Mobile Suica services
  • Request for a higher recharge limit
  • Poor customer experience with JRE points
  • Inefficient customer service
  • Lack of customer satisfaction with services

Aviso Legal: A análise de texto do twtdata.com utiliza OpenAI e não representa as opiniões do twtdata.com ou de seus afiliados. A análise é apenas para fins informativos e não constitui um endosso de qualquer opinião.

Tipos de Tweets

Number of Retweets

2

33% do total

Number of Original tweets

2

33% do total

Number of tweets that were Quotes

1

16% do total

Number of tweets that were Replies

1

16% do total

Number of tweets that contain Hashtags

0

0% do total

Number of tweets that contain Mentions

6

100% do total

Dispositivos Utilizados para Tweetar

Top 5 Dispositivos

Source Count
Twitter for iPhone 3
Twitter Web App 2
Twitter for Android 1

Distribuição de Dispositivos

Dispositivos utilizados para tweetar

Top 10 Contas por Seguidores

Username Name Bio Followers count
sumidatomohisa 住田 朋久 😷 SUMIDA Tomohisa "Plague Masks in Japan"、"…Plague Masks in East Asia" w Lynteris+Zhang、「なぜ日本はマスク好き?」、"…Masks…" w Hyun、「鼻口のみを覆うもの」。 『마스크 파노라마』、「Japanology Plus」、毎日新聞、日経ビジネス、NYT😷 2.108
inunoote ナンジャモリスナー ポケモンは持っていない 786
EqFInWb45qvAeoQ 電波 電波好きのサブスマホ垢 283
Kiiron9999 きーろん Nothing is True, Everything is Permitted / 7144 / Steam / Switch / 積みゲーマー / ポーカーrec勢 166
at_3031 T - 0

Top 10 Contas por Seguidos

Username Name Bio Followers count
inunoote ナンジャモリスナー ポケモンは持っていない 1.321
sumidatomohisa 住田 朋久 😷 SUMIDA Tomohisa "Plague Masks in Japan"、"…Plague Masks in East Asia" w Lynteris+Zhang、「なぜ日本はマスク好き?」、"…Masks…" w Hyun、「鼻口のみを覆うもの」。 『마스크 파노라마』、「Japanology Plus」、毎日新聞、日経ビジネス、NYT😷 678
EqFInWb45qvAeoQ 電波 電波好きのサブスマホ垢 455
Kiiron9999 きーろん Nothing is True, Everything is Permitted / 7144 / Steam / Switch / 積みゲーマー / ポーカーrec勢 342
at_3031 T - 5

Usuários Mais Ativos

Username Bio Number of tweets
sumidatomohisa "Plague Masks in Japan"、"…Plague Masks in East Asia" w Lynteris+Zhang、「なぜ日本はマスク好き?」、"…Masks…" w Hyun、「鼻口のみを覆うもの」。 『마스크 파노라마』、「Japanology Plus」、毎日新聞、日経ビジネス、NYT😷 2
EqFInWb45qvAeoQ 電波好きのサブスマホ垢 1
Kiiron9999 Nothing is True, Everything is Permitted / 7144 / Steam / Switch / 積みゲーマー / ポーカーrec勢 1
at_3031 - 1
inunoote ポケモンは持っていない 1

Tweets por Dia

Gráfico de tweets por dia

Top 10 Tweets por Retweets

ID Text Retweet count
1625848817487859712 @JR_Mobile_Suica 入金(チャージ)金額に、1万円以上の選択肢を加えていただけるとありがたく存じます(たとえば¥15,000)。 https://t.co/tpN9Begnpq 1
1628004212050370560 マイナポイントをJRE POINTで受け取ったが大失敗だった。まじでいらないメールを毎日送りつけてくる不愉快なサービス。これを知っていたら絶対にJREポイントを選んだりしなかったのに。なぜ顧客に不快な思いをさせるのかわからない。@JR_Mobile_Suica 0
1627447974233255938 @JR_Mobile_Suica らはく!!やゆきさきしわ、!。。れまやらしさき 0
1627229655257468928 @JR_Mobile_Suica https://t.co/ATSdmtzNGJ 0

Top 10 Tweets por Curtidas

ID Text Like count
1628004212050370560 マイナポイントをJRE POINTで受け取ったが大失敗だった。まじでいらないメールを毎日送りつけてくる不愉快なサービス。これを知っていたら絶対にJREポイントを選んだりしなかったのに。なぜ顧客に不快な思いをさせるのかわからない。@JR_Mobile_Suica 1
1627447974233255938 @JR_Mobile_Suica らはく!!やゆきさきしわ、!。。れまやらしさき 0
1627229655257468928 @JR_Mobile_Suica https://t.co/ATSdmtzNGJ 0
1625848817487859712 @JR_Mobile_Suica 入金(チャージ)金額に、1万円以上の選択肢を加えていただけるとありがたく存じます(たとえば¥15,000)。 https://t.co/tpN9Begnpq 0

Idiomas Principais Utilizados

Idiomas utilizados nos tweets

Top 10 Hashtags

Top 10 Menções

Mention Count
@jr_mobile_suica 6
@sumidatomohisa 1
Top menções

Nuvem de Palavras dos Tweets

Nuvem de palavras dos tweets

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