Austin Energy

Austin Energy

@austinenergy

Austin Energy is the City of Austin’s community-owned electric utility. Report outages: 512-322-9100 and https://outagemap.austinenergy.com/

Austin, Texas https://austinenergy.com/ Joined 2008-11-20 Date of Analysis: Dec 16, 2025

49,774

Followers

461

Following

15,244

Tweets

18.6

Avg Engagement

985

Listed

No

Verified

Account Overview

What This Report Covers

This comprehensive analysis examines @austinenergy's Twitter/X presence across multiple dimensions. We analyze tweet content, engagement patterns, audience demographics, posting habits, and network connections to provide actionable insights about this account's social media strategy and influence.

Account Classification

  • Account Size: Mid-Tier (10K+)
  • Account Age:2008-11-20
  • Verification:No
  • Location:Austin, Texas

Data Summary

  • Tweets Analyzed:3,251
  • Avg Likes per Tweet:10.7
  • Avg Retweets per Tweet:7.9
  • Followers Analyzed:10,000

Engagement Analysis

Based on 3,251 tweets

The account has an average of 505 likes and 222 retweets per tweet, indicating moderate engagement. The content is primarily informational and reactive to current events.

10.7

Avg Likes/Tweet

7.9

Avg Retweets/Tweet

34,865

Total Likes

25,643

Total Retweets

Engagement Quality Analysis

Median-based metrics that resist fake virality and outliers.

2

Median Likes

1

Median Retweets

11

75th Percentile

1,107

Top Tweet

0.37

Engagement per 1K Followers

Normalized influence metric

Viral Spikes

Engagement Pattern

Few posts get most engagement

Posting Behavior

Content style and format preferences

Conversationalist

Highly engaged in discussions

39.0%

Original

51.8%

Replies

5.2%

Retweets

4.0%

Quotes

0.0%

Threads

0.3%

With Media

64.2%

With Links

11.0%

With #Tags

38.3%

With @Mentions

28.7%

With Emojis

222

Avg Length

Audience Reaction Profile

Conversational

Engages heavily in discussions

1.33

Reply/Original Ratio

0.76

Quote/RT Ratio

Posting Rhythm

Highly Bursty

Posts in concentrated bursts

84.7%

Weekday Posts

15.3%

Weekend Posts

Top Hashtags

#safetysaturday (54) #publicpower (36) #atx (32) #tipstuesday (24) #publicpowerweek (18) #aesciencefest (13) #nationalelectricalsafetymonth (9) #keepaustinhired (8) #energizeyourcareer (6) #lightupnavajo (6)

Most Mentioned

@ercot_iso (74) @austintexasgov (61) @austinwater (54) @austinenergy (53) @austinhsem (51) @atx_311 (28) @nwssanantonio (22) @publicpowerorg (20) @austinenergygm (20) @kvue (18)

Want This Report as PDF?

We're building PDF export for these analytics reports. Register your interest to get early access.

Register Interest

Content Strategy Analysis

Based on 3,251 tweets

Content Type Distribution

Content Breakdown

Original Tweets 1,268 (39%)
Replies 1,684 (52%)
Retweets 170 (5%)
Quote Tweets 129 (4%)

What This Reveals About Their Strategy

This account prioritizes community engagement over content broadcasting. With replies making up the majority of their activity, they invest significant time in conversations, building relationships with followers and participating in discussions. This approach typically leads to higher loyalty and more authentic connections.

The 170 retweets (5% of activity) show they also amplify content from others, which helps build relationships with other accounts and provides value to followers by surfacing relevant content.

Posting Patterns & Optimal Timing

Based on 3,251 tweets

Engagement by Hour (UTC)

Posting Frequency Over Time

Timing Insights

Understanding when an account posts and when their audience is most responsive provides valuable competitive intelligence. The charts above show when this account's content receives the most engagement, which often correlates with when their specific audience is most active on the platform.

Peak posting times vary significantly based on an account's audience demographics, timezone distribution, and content type. Accounts with global audiences often see engagement spread across multiple time windows, while those with regional focus may have more concentrated peaks.

Audience Demographics

Based on 10,000 followers

The primary audience is Austin residents affected by power outages. The account also serves as a source of information for local media and city officials.

Below Average

Audience Quality

37.5%

Suspicion Index

100.0%

Low-Quality %

28

Median Reach

Audience Quality Signals

Lower percentages indicate healthier, more authentic followers.

100.0%

Empty Bio

100.0%

<10 Tweets

0.0%

Mass Following (>2K)

0.0%

New (<90 days)

0.0%

Low Ratio (<0.1)

0.0%

New (<180 days)

83.7%

No URL

100.0%

<3 Tweets

Free Mode Analysis: These quality metrics use heuristic signals (empty bios, low tweets, suspicious ratios). For ML-powered bot detection with 95%+ accuracy, use our dedicated tool.

Try Bot Detector

Follower Reach & Influence

This account's followers have their own audiences, creating potential for secondary amplification.

4,687,868

Total Potential Reach

28

Median Follower Reach

150

75th Percentile Reach

5.5%

>1K followers

0.6%

>10K followers

0.1%

>50K followers

0.0%

>100K followers

Creator vs Consumer Split

Classification based on tweet activity: Creators (>100 tweets), Consumers (10-100 tweets), Dormant (<10 tweets).

0.0%

Creators

0 accounts

0.0%

Consumers

0 accounts

100.0%

Dormant

10,000 accounts

0

Verified Followers

0.0% of total

0.0%

Professional Bios

founder, dev, analyst, etc.

Follower Influence Distribution

How many followers do their followers have?

Follower Account Age

How long have followers been on Twitter?

Geographic Distribution

Top locations where followers are based (from those who share location data):

Austin, TX (2,493) Austin, Texas (266) Texas, USA (214) Texas (126) Austin (105) United States (72) ATX (63) Houston, TX (37) Austin TX (34) Austin Texas (33)

0

Verified Followers

0.0% of total

1,526

Protected Accounts

15.26% of total

7 years

Avg Account Age

of their followers

Notable Followers (By Influence)

Top accounts following this user, sorted by their follower count:

Username Followers Profession Interests
@alexanderludwig 454,262 Musician Music, Actor, EP
@JohnCornyn 369,918 Politician News, Pics, Opinions
@AustinChronicle 217,715 Media News, Events, Music
@ddkesports 99,227 Commentator CS:GO, Valorant, AFPS
@DenunciaGuayana 83,349 Activist Participación ciudadana, mejorar región, Guayana
@Monica_Wilcox 80,830 Author books, climate, nature
@theerikalove 78,597 Creator Podcasting, Marketing, Events
@anaperezworld 48,861 Realtor Real Estate, Entrepreneurship, Cancer Awareness
@rabbidan 47,391 Rabbi Judaism, Community, Marriage
@HerMoneyMedia 44,905 - -

Top Keywords in Follower Bios

austin (356) texas (292) love (247) life (192) mom (168) lover (143) tx (136) sheher (134) music (134) opinions (121)

Top Hashtags in Follower Bios

#txlege (25) #blacklivesmatter (15) #blm (14) #atx (12) #hookem (11) #austin (9) #bitcoin (9) #texas (6) #mffl (6) #vote (5)

5,154

Followers With Bio

4,846

Followers Without Bio

51.54%

% With Bio

48.46%

% Without Bio

Why Audience Demographics Matter

Understanding who follows an account reveals the type of influence they hold. Accounts followed primarily by users with few followers indicate broad, mainstream appeal. Those with many high-follower followers have greater potential for content amplification through secondary sharing.

Account age distribution also tells a story: a follower base with many new accounts might indicate recent viral growth, while established followers suggest long-term, stable influence. Geographic data helps understand the cultural context and timezone spread of the audience.

Buy Follower Data

Export full follower list with profile details, bios, locations, and follower counts as CSV.

Buy Followers - from $15

Buy Tweet Data

Export tweets with engagement metrics, timestamps, media, and reply/retweet details as CSV.

Buy Tweets - from $15

Viral Tweets

Top 5 by likes+RTs from 3,251 analyzed

4,619

Combined Engagement

1,319

Total Likes

3,300

Total Retweets

924

Avg per Tweet

Key Metrics for Viral Tweets

0%

With Media

40%

With Hashtags

60%

With @Mentions

80%

With Links

Topical Analysis:

Customer Service Emergency Communication Community Support
Austin Energy
@austinenergy

RT @ERCOT_ISO: There is a scam circulating on social media asking customers to text their private account numbers. Don’t do it! We don’t need any of your info to get your power back on – we are working as fast as we possibly can.

2021-02-16
Retweets: 1,107 Likes: 0 Engagement: 1,107
Austin Energy
@austinenergy

While we know these outages have been a hardship for customers, please know that our crews are working 24/7 in the elements to restore 💡. Crews are reporting incidents of harassment, threats, things thrown at them. They're here to help you + make the situation better. https://t.c

2021-02-18
Retweets: 153 Likes: 866 Engagement: 1,019
Austin Energy
@austinenergy

⚠️Rotating outages are starting! ⚠️ ERCOT has declared an Energy Emergency Alert (EEA) Level 3. Austin Energy, along with utilities across the state, have been instructed to begin rotating outages because there is not enough power available to keep up with consumer demand. https:

2021-02-15
Retweets: 468 Likes: 453 Engagement: 921
Austin Energy
@austinenergy

RT @ERCOT_ISO: ERCOT appeals for conservation from 2-8 p.m. Monday, July 11. More details available: https://t.co/CVBehrr5J1 @PUCTX #txlege

2022-07-11
Retweets: 806 Likes: 0 Engagement: 806
Austin Energy
@austinenergy

RT @AustinWater: City-wide boil water notice issued due to power loss at Ullrich Water Treatment Plant and drop in water pressure below minimum standards. We are working with #Austin Energy to assess the system. Boil water for consumption. Follow guidelines at https://t.co/cReBGh

2021-02-18
Retweets: 766 Likes: 0 Engagement: 766

Key Insights & Takeaways

The account emphasizes the hard work of crews during extreme weather conditions. It provides real-time updates on the number of ongoing outages. It uses emotional language and emojis to connect with the audience during difficult times.

Strengths

  • + Established follower base of 49,774
  • + High community engagement through conversations
  • + Active presence with consistent posting

Opportunities

  • ~ Optimize posting times for peak engagement windows
  • ~ Analyze top-performing content for replicable patterns
  • ~ Leverage geographic concentration for targeted content
  • ~ Explore collaboration potential with followed accounts

Summary

This analysis of @austinenergy reveals an growing Twitter presence with 49,774 followers. The account demonstrates a conversation-first approach, averaging 18.6 engagements per tweet. Key strengths include consistent posting and an engaged audience, with opportunities to further optimize timing and content strategy based on the patterns identified in this report.

Need Programmatic Access?

We're building an API for developers and researchers. Get access to Twitter data programmatically for your applications and analysis.

Register Interest for API Access

About This Analysis: This analysis is based on a snapshot of followers, following, and recent tweets. It evaluates structure, quality, and behavior, not historical growth. Metrics like growth rate, momentum, churn, or spike analysis require time-series data which is not available from a single snapshot.

Data collected and analyzed by twtData | Analysis date: Dec 16, 2025