Boltapp_ng - Tweet Data Analysis
Tweets Analysis - Keyword: @Boltapp_ng
Published March 8, 2023
Overview
Tweets covering
10 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-11
Total number of tweets analysed
360
Average age of authors' accounts
6 years
Summarization
These tweets have discussed grievances users have had with transportation services Boltapp_ng and Uber. There are various concerns, from drivers not going to pickup locations or not completing trips, to app charges being made before the completion of rides, to multiple charges being made to users' cards. The threads also suggest solutions for the companies, such as the Election Commission of Nigeria meeting with Uber and Boltapp_ng to use their cars during elections and refunding customers who have been charged without consent.
Topic Modeling
- Criticisms of Boltapp_ng
- INEC Nigeria and Elections
- Ride Booking Payment Methods
- Ride Booking Experiences
- Ride Booking Concerns
Emotional Analysis
The emotions expressed in these tweets range from frustration to confusion to anger. Many of the tweets are directed at Boltapp_ng, expressing confusion over being charged for rides they never took, or being blocked for allegedly unpaid fares. Other tweets are directed at other companies, such as Uber and INEC, expressing frustration over the lack of options for transportation. The overall tone is one of annoyance and exasperation.
Trend Analysis
- Customer Service Issues
- Debit/Charges from Account
- INEC using Bus Drivers for Election
- Text Message/Call Services
- Cancellation Refunds
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
19
5% of total
Number of Original tweets
110
30% of total
Number of tweets that were Quotes
8
2% of total
Number of tweets that were Replies
224
62% of total
Number of tweets that contain Hashtags
22
6% of total
Number of tweets that contain Mentions
360
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 194 |
| Twitter for Android | 155 |
| Twitter Web App | 10 |
| EndPoliceBrutality | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| max_sticks | Bearded Billionaire . Ogirima (O.G) | Believer,drummer,singer,lyricist. #GGMU IG: max_sticks Medvedev ❤️ Vector ❤️. I LOVE @PaulPogba like my blood brother ❤️❤️💖💖 | 24,347 |
| Olalekanakogun | Director Lẹykìí® | Realist⚓ •Republican mind •Hybrid Machiavellian •Presbyterian Beliefs •Eschatology Enthusiast •#VoteNotFight🗳️ | 21,096 |
| ShoutsAndMiras | Mira Mira on the wall | you can work your way to the top; just know that there’s up and downs and there’s drops; unfollow fear & just say “you are blocked”. she/her | 17,023 |
| GreatLatoye | Alimosho Plug | 🚧 UNDER CONSTRUCTION 🚧 | Growth Hacker (in view) | Building XYZ | | Budding Civil Engineer ( @ASCETweets) | Outsider 🦍 ( Tweet in Media ) #Skyfamdrive | 14,651 |
| InvestorsKing | Investors king | Official Twitter account of https://t.co/97b9EGLUMK. We deliver top business news and analysis. Email: [email protected] Tel: +2348022834301 | 14,582 |
| Ifeagbeja | Agbeja Ifedapo | Husband Father Brother M&E is my passion. #Sub-Sahara #SocialResearcher #SurveyMethodologist. Passionate about Maternal & Child Health. | 10,376 |
| endsarsbot_ | Official #EndSARS Bot | Twitter Bot that likes nd retweets everything related to #EndSARS #EndNigeriaNow #EndPoliceBrutality #BuhariMustGo #EndEFCC created and managed by @iamnotstatic | 8,304 |
| _ibejih | Ibejih | Backend Developer . I write python . Django . Flask . REST Framework . MUFC . Open to collaborations. | 6,494 |
| its_sumiee | vibes with sumie🥂 | entrepreneur❤( @soi_collection ||Arsenal|ui/ux designer |student(biochemistry)|Writter| | 4,532 |
| TheNnma | Nnma Moore ✨ | Goddess. Perfect. Vain. | 4,386 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| max_sticks | Bearded Billionaire . Ogirima (O.G) | Believer,drummer,singer,lyricist. #GGMU IG: max_sticks Medvedev ❤️ Vector ❤️. I LOVE @PaulPogba like my blood brother ❤️❤️💖💖 | 9,357 |
| Olalekanakogun | Director Lẹykìí® | Realist⚓ •Republican mind •Hybrid Machiavellian •Presbyterian Beliefs •Eschatology Enthusiast •#VoteNotFight🗳️ | 8,748 |
| GreatLatoye | Alimosho Plug | 🚧 UNDER CONSTRUCTION 🚧 | Growth Hacker (in view) | Building XYZ | | Budding Civil Engineer ( @ASCETweets) | Outsider 🦍 ( Tweet in Media ) #Skyfamdrive | 7,664 |
| Chumaaguwa | Chukwuma Aguwa | 🌏 Affaires et Finances Journaliste | Bylines: @nairametrics @bellanaija @TalkingMoneyNg @pulsenigeria247 @TheWorldPost | 5,004 |
| Bode_Bankz | #Bode Bankz | Luxury cars/Tech consultant👌🏽 | 4,999 |
| dorymanze | Dorothy Njemanze | Actress, Social Crusader, Entrepreneur, Motivational Speaker/ Emcee, Humanitarian.. Like Dorothy Njemanze Foundation page on facebook/dorothynjemanzefoundatio | 4,986 |
| de_mola100 | Dee 🥶 | Fascination with fortune 🔮 | 4,873 |
| manlike_DiDi | nĐÏfreke JÅCĶSŐN 🏗🌐🛰 | Chocolate Brown-Coffee ☕🍩🐾 Ibibio || Geospatial Data Surveyor || Farmer || Explorer || Arsenal || Golfer🏌️ | 4,861 |
| mustedagash | B BOR❈🦅 | Allah first | 4,683 |
| princeolajames | Prince M. O. O James III🇳🇬 | Jesus Partner, His Minister, Social Worker, Public Speaker, Intl Right Activist. Counsellor. Business: 😍Cryptos, Properties (Abuja, UK, Germany) #MaskUp | 4,508 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| iamflowkits | fast rising Afrocentric artistfor booking and enquiry [email protected]@gmail.com | 10 |
| Dudumi07 | Life is a theatre, act well in your role. #Arsenal fan#CivilEngr# | 9 |
| Princes31654252 | wizkidfc🦅💜 for life 💜💜💜💜 | 8 |
| Emreal234 | - | 8 |
| Henry_uiliam | Trouble maker who's too busy to find trouble 😬 | 7 |
| kikelomoolagba1 | It’s all fake... just do you 😊 | 7 |
| onlyose | 🇳🇬🇬🇧 | The cruise is premium | A Manchester Cityzen 💙 | Fastest way to get my attention is on the timeline | DM at your own risk! | 7 |
| Iam_Xeroxxx | Introvert || Music || Fashion || 30BG😈 || Overthinker|| Davido || BlaqBonez🐎|| Loner || Donjazzy || MAVINS ||Abeg tag: @xerox | 6 |
| Daniel3Raji | 👀 Manchester United.. Red4life | 6 |
| sanyabello1 | Nigeria must be great again | 6 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625769623474868224 | hello @Boltapp_ng , i realized i was blocked yesterday on the basis of “unpaid trip fare” which is vaguely false because i made a transfer from my kuda bank account … | 11 |
| 1626639456005460013 | Hi @Boltapp_ng please see you DM. I have a driver who says he has arrived but he has not, and he is waiting for me to cancel because he doesn’t … | 5 |
| 1628000950223863808 | I believe that drivers like these from @Boltapp_ng of danger to individuals and the entire public as this happened in the early hours of today around past midnight Kindly RT … | 2 |
| 1627359794678882316 | @officialEFCC @Boltapp_ng what is pre authorization charge. I was debited before the ride started and on getting to my destination I was charged another amount again. Repeating itself again as … | 2 |
| 1627219103160172544 | Thank you Lord for @Boltapp_ng drivers who ‘didn’t go to church’ this morning. And most especially for drivers like Omor who regard #OnlineService as attending Service.🤝 …see as we dey … | 1 |
| 1625769695419809792 | the fact the money left my account. after waiting for two hours plus btw and being physically and verbally harassed by mr adeyekun oluwaseun david @Boltapp_ng i texted you guys … | 1 |
| 1627580206171947008 | Did transfer to my @Boltapp_ng driver, Fatai, twice yesterday and this morning he has transferred the excess back to me. Good people still exist! | 1 |
| 1624414427213705217 | @Boltapp_ng what are you doing about the scandalous cost of NGN17,900.00 for my cab ride from MM1 to Lekki? which you have acknowledged as a glitch on your GPS, of … | 1 |
| 1625465625232519168 | Bella from @Boltapp_ng and Mariam from @BoltFood how can you send me text on #ValentinesDay #ValentinesDay2023 My wife almost filed a divorce because of you. please stop disturbing my marriage.😭😭😭 … | 1 |
| 1627559605856247809 | @hootielity @iamscoded @YomY0m_ @Boltapp_ng you people will not see this one na. It's only offline trip and drivers mistaks you company will be looking for. | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1626639456005460013 | Hi @Boltapp_ng please see you DM. I have a driver who says he has arrived but he has not, and he is waiting for me to cancel because he doesn’t … | 20 |
| 1627653451818627072 | @sanyabello1 @DanielRegha @inecnigeria @Uber @Boltapp_ng Lol....dem really say Una no get sense. So INEC can use bus drivers controlled by Auxiliary a PDP member in Oyo State but can't use … | 19 |
| 1627652663184613376 | @DanielRegha Simple, @inecnigeria should schedule a meeting with @Uber and @Boltapp_ng, 2 car per polling unit is okay. The fee will be lower likewise payment plan will be flexible. They … | 14 |
| 1625769623474868224 | hello @Boltapp_ng , i realized i was blocked yesterday on the basis of “unpaid trip fare” which is vaguely false because i made a transfer from my kuda bank account … | 13 |
| 1625465625232519168 | Bella from @Boltapp_ng and Mariam from @BoltFood how can you send me text on #ValentinesDay #ValentinesDay2023 My wife almost filed a divorce because of you. please stop disturbing my marriage.😭😭😭 … | 8 |
| 1625639307405926402 | @Boltapp_ng @its_JIM_ Miracle no Dey tire Jesus 😂 | 7 |
| 1625610498845839360 | @Boltapp_ng Oh Wow! That happened in 2021 I don't know if my wife still has the driver’s information. But, I will find out and send you a DM. Impressive @Boltapp_ng | 6 |
| 1626657937950224384 | @TKImam @Boltapp_ng Wow! I learned something new today 😁 thank you | 5 |
| 1626657654872412161 | @ShoutsAndMiras @Boltapp_ng So, Cash payment doesn't necessarily mean pay with cash. You can transfer to the driver and its seen as cash . I bet you, the drivers even prefer … | 5 |
| 1627679377998721024 | @sanyabello1 @DanielRegha @inecnigeria @Uber @Boltapp_ng MC Oluoma buses can work against a party but you seriously do think UBER drivers can’t?🤡 | 4 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #1 | 4 |
| #nigeriadecides2023 | 2 |
| #3 | 2 |
| #onlineservice | 2 |
| #boltnigeria | 2 |
| #valentinesday | 2 |
| #valentinesday2023 | 2 |
| #endsars | 2 |
| #nft | 2 |
| #trend | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @boltapp_ng | 406 |
| @uber | 32 |
| @inecnigeria | 19 |
| @its_jim_ | 19 |
| @danielregha | 17 |
| @ubernigeria | 14 |
| @sanyabello1 | 13 |
| @louisexciting | 11 |
| @boltapp | 10 |
| @max_j619 | 9 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
19
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 18 | face_with_tears_of_joy |
| 😭 | 14 | loudly_crying_face |
| 🤣 | 5 | rolling_on_the_floor_laughing |
| 💔 | 4 | broken_heart |
| 😳 | 4 | flushed_face |
| 😊 | 2 | smiling_face_with_smiling_eyes |
| 🙏 | 2 | folded_hands |
| 😜 | 2 | winking_face_with_tongue |
| 🤝 | 2 | handshake |
| 😏 | 2 | smirking_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 63 |
| People & Body | 5 |
| Travel & Places | 1 |
| Symbols | 1 |
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