BT Group

BT Group

@BTGroup

When people connect, there’s no limit to the good they can do. For service help it's @bt_uk (home) and @btbusinesscare (business).

https://www.bt.com/about Joined 2012-03-07 Date of Analysis: Dec 16, 2025

50,733

Followers

1,678

Following

14,917

Tweets

16.6

Avg Engagement

312

Listed

No

Verified

Account Overview

What This Report Covers

This comprehensive analysis examines @BTGroup's Twitter/X presence across multiple dimensions. We analyze tweet content, engagement patterns, audience demographics, posting habits, and network connections to provide actionable insights about this account's social media strategy and influence.

Account Classification

  • Account Size: Mid-Tier (10K+)
  • Account Age:2012-03-07
  • Verification:No
  • Location:Not specified

Data Summary

  • Tweets Analyzed:3,231
  • Avg Likes per Tweet:9.1
  • Avg Retweets per Tweet:7.6
  • Followers Analyzed:10,000

Engagement Analysis

Based on 3,231 tweets

The account maintains a steady average of likes and retweets, indicating consistent interaction. Engagement is driven by public service announcements and sports-related content.

9.1

Avg Likes/Tweet

7.6

Avg Retweets/Tweet

29,302

Total Likes

24,460

Total Retweets

Engagement Quality Analysis

Median-based metrics that resist fake virality and outliers.

1

Median Likes

2

Median Retweets

13

75th Percentile

10,123

Top Tweet

0.33

Engagement per 1K Followers

Normalized influence metric

Viral Spikes

Engagement Pattern

Few posts get most engagement

Posting Behavior

Content style and format preferences

Mixed

Balanced content approach

46.6%

Original

25.8%

Replies

21.7%

Retweets

5.8%

Quotes

0.0%

Threads

0.1%

With Media

71.2%

With Links

49.1%

With #Tags

69.9%

With @Mentions

32.9%

With Emojis

197

Avg Length

Audience Reaction Profile

Interactive

Balances broadcasting with conversation

0.55

Reply/Original Ratio

0.27

Quote/RT Ratio

Posting Rhythm

Highly Bursty

Posts in concentrated bursts

90.8%

Weekday Posts

9.2%

Weekend Posts

Top Hashtags

#skillsfortomorrow (110) #tech4goodawards (63) #5g (62) #apprentice (57) #netzero (45) #career (40) #experience (29) #broadband (28) #tech (27) #apprenticeship (27)

Most Mentioned

@bt_uk (566) @btgroup (321) @btcare (125) @marcallera (103) @ee (72) @btbusiness (66) @tech4goodawards (45) @barefootcomp (44) @btsport (41) @gabrielle_giner (40)

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Content Strategy Analysis

Based on 3,231 tweets

Content Type Distribution

Content Breakdown

Original Tweets 1,507 (47%)
Replies 833 (26%)
Retweets 702 (22%)
Quote Tweets 189 (6%)

What This Reveals About Their Strategy

This is a content-creator focused account that primarily shares original thoughts, ideas, and media. With original content dominating their feed, they position themselves as a source of new information rather than a curator. This strategy works well for establishing thought leadership.

The 702 retweets (22% of activity) show they also amplify content from others, which helps build relationships with other accounts and provides value to followers by surfacing relevant content.

Posting Patterns & Optimal Timing

Based on 3,231 tweets

Engagement by Hour (UTC)

Posting Frequency Over Time

Timing Insights

Understanding when an account posts and when their audience is most responsive provides valuable competitive intelligence. The charts above show when this account's content receives the most engagement, which often correlates with when their specific audience is most active on the platform.

Peak posting times vary significantly based on an account's audience demographics, timezone distribution, and content type. Accounts with global audiences often see engagement spread across multiple time windows, while those with regional focus may have more concentrated peaks.

Audience Demographics

Based on 10,000 followers

The primary audience includes customers seeking service support and individuals interested in sports and community initiatives. It also reaches out to those in need of communication solutions, such as those in Ukraine.

Below Average

Audience Quality

37.5%

Suspicion Index

100.0%

Low-Quality %

23

Median Reach

Audience Quality Signals

Lower percentages indicate healthier, more authentic followers.

100.0%

Empty Bio

100.0%

<10 Tweets

0.0%

Mass Following (>2K)

0.0%

New (<90 days)

0.0%

Low Ratio (<0.1)

0.0%

New (<180 days)

81.8%

No URL

100.0%

<3 Tweets

Free Mode Analysis: These quality metrics use heuristic signals (empty bios, low tweets, suspicious ratios). For ML-powered bot detection with 95%+ accuracy, use our dedicated tool.

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Follower Reach & Influence

This account's followers have their own audiences, creating potential for secondary amplification.

23,126,625

Total Potential Reach

23

Median Follower Reach

167

75th Percentile Reach

7.9%

>1K followers

1.3%

>10K followers

0.3%

>50K followers

0.2%

>100K followers

Creator vs Consumer Split

Classification based on tweet activity: Creators (>100 tweets), Consumers (10-100 tweets), Dormant (<10 tweets).

0.0%

Creators

0 accounts

0.0%

Consumers

0 accounts

100.0%

Dormant

10,000 accounts

0

Verified Followers

0.0% of total

0.0%

Professional Bios

founder, dev, analyst, etc.

Follower Influence Distribution

How many followers do their followers have?

Follower Account Age

How long have followers been on Twitter?

Geographic Distribution

Top locations where followers are based (from those who share location data):

London, England (221) London (183) United Kingdom (176) England, United Kingdom (111) UK (81) London, UK (37) Manchester, England (37) India (36) Lagos, Nigeria (35) Scotland, United Kingdom (33)

0

Verified Followers

0.0% of total

963

Protected Accounts

9.63% of total

6 years

Avg Account Age

of their followers

Notable Followers (By Influence)

Top accounts following this user, sorted by their follower count:

Username Followers Profession Interests
@JohnCena 14,097,103 Wrestler Wrestling, Motivation, Self-promotion
@PhysicsWorld 361,203 Physics Journal Physics, News, Community
@EssexPR 293,376 Pub Owner Nightlife, Pubs, Events
@AndyBoxall 283,606 Tech Writer Tech, Idol, Cars
@HerbertRSim 221,330 Investor Economics, GeoPolitics, AI
@secret_ch_com 213,744 Charity Charity, Kuwait, Application
@SciTechgovuk 211,025 Government Department coronavirus, climate change, innovation
@wbd 162,225 Media Company Entertainment, Discovery, TV Shows
@grattongirl 156,364 Technology Influencer Technology, Wine, Podcasting
@PrincesTrust 155,809 - -

Top Keywords in Follower Bios

love (265) views (245) life (220) business (199) digital (159) tech (141) technology (131) engineer (123) music (118) uk (118)

Top Hashtags in Follower Bios

#ai (27) #iot (21) #5g (16) #tech (16) #technology (14) #bitcoin (10) #digital (10) #cybersecurity (9) #innovation (9) #mufc (9)

5,865

Followers With Bio

4,135

Followers Without Bio

58.65%

% With Bio

41.35%

% Without Bio

Why Audience Demographics Matter

Understanding who follows an account reveals the type of influence they hold. Accounts followed primarily by users with few followers indicate broad, mainstream appeal. Those with many high-follower followers have greater potential for content amplification through secondary sharing.

Account age distribution also tells a story: a follower base with many new accounts might indicate recent viral growth, while established followers suggest long-term, stable influence. Geographic data helps understand the cultural context and timezone spread of the audience.

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Viral Tweets

Top 5 by likes+RTs from 3,231 analyzed

13,223

Combined Engagement

8,139

Total Likes

5,084

Total Retweets

2,645

Avg per Tweet

Key Metrics for Viral Tweets

0%

With Media

40%

With Hashtags

80%

With @Mentions

100%

With Links

Topical Analysis:

Community Support Sports Public Service Connectivity Humanitarian Efforts
BT Group
@BTGroup

For anyone wanting to contact loved ones in Ukraine, we’ve made mobile and landline calls, texts and data to and from the region free from today, 25 February. Please be aware that signal in the area might be affected by damage to local networks and equipment. https://t.co/idAXj

2022-02-25
Retweets: 2,368 Likes: 7,755 Engagement: 10,123
BT Group
@BTGroup

RT @btsport: Robin van Persie BT Sport 🤝 World-class talent and world-class football. The Flying Dutchman joins BT Sport's punditry team for the 2019/20 season. https://t.co/eoEquNihbh

2019-07-25
Retweets: 854 Likes: 0 Engagement: 854
BT Group
@BTGroup

RT @btsport: 🚨 ANNOUNCEMENT 🚨 BT Sport will be the new home of WWE in the UK and Ireland from January 2020. Raw 🔴🔥 SmackDown 🔵👊 WWE's monthly pay-per-view events, including WrestleMania, will be available on BT Sport Box Office. https://t.co/xutPHiW6q1

2019-06-20
Retweets: 837 Likes: 0 Engagement: 837
BT Group
@BTGroup

RT @WHO: FACT: #5G mobile networks DO NOT spread #COVID19 More: https://t.co/TdKoGmWrIr #coronavirus #KnowTheFacts https://t.co/c56tToalZF

2020-04-09
Retweets: 792 Likes: 0 Engagement: 792
BT Group
@BTGroup

We're making the European football finals available to millions for free on @btsport. ⚽⚽ UEFA #ChampionsLeague and #EuropaLeague finals available free on @YouTube, the BT Sport app and https://t.co/am6QgVs6jQ.Find out more ➡️ https://t.co/PVmcuJYRUx https://t.co/dwQFZjBHv5

2018-05-15
Retweets: 233 Likes: 384 Engagement: 617

Key Insights & Takeaways

The account frequently highlights community support and humanitarian efforts, which resonate well with its audience. It leverages major events like sports finals to increase visibility and engagement. Public figures and milestones, such as Colonel Tom Moore's birthday, are used to build brand affinity and connection.

Strengths

  • + Established follower base of 50,733
  • + Strong original content creation
  • + Active presence with consistent posting

Opportunities

  • ~ Optimize posting times for peak engagement windows
  • ~ Analyze top-performing content for replicable patterns
  • ~ Leverage geographic concentration for targeted content
  • ~ Explore collaboration potential with followed accounts

Summary

This analysis of @BTGroup reveals an growing Twitter presence with 50,733 followers. The account demonstrates a content-creator strategy, averaging 16.6 engagements per tweet. Key strengths include consistent posting and an engaged audience, with opportunities to further optimize timing and content strategy based on the patterns identified in this report.

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About This Analysis: This analysis is based on a snapshot of followers, following, and recent tweets. It evaluates structure, quality, and behavior, not historical growth. Metrics like growth rate, momentum, churn, or spike analysis require time-series data which is not available from a single snapshot.

Data collected and analyzed by twtData | Analysis date: Dec 16, 2025