CiscoCX - Tweet Data Analysis

Tweets Analysis - Keyword: @CiscoCX

Published March 9, 2023

Overview

Tweets covering

9 days

Latest tweet was on

2023-02-21

Earliest tweet was on

2023-02-11

Total number of tweets analysed

25

Average age of authors' accounts

9 years

Summarization

This discussion is about the importance of leadership, innovation, volunteering, customer experience, and technology in the workplace and in education. The tweets highlight the career success of certain individuals, the success stories from collaborations between companies, and the involvement of Cisco in different projects and initiatives. They also point to the need for businesses to stay up to date with emerging tech trends and for schools to invest in reliable digital solutions that are tailored to meeting learning outcomes. Finally, the tweets celebrate the 4th anniversary of the Cisco Insider Advocate's CX Channel and the participation of some in the Cisco Community.

Topic Modeling

  • Cisco and its technologies
  • Importance of Customer Experience
  • Digital Divide in Schools
  • Innovation
  • Leadership

Emotional Analysis

The overall sentiment expressed in these tweets is one of inspiration, optimism, and admiration. People are celebrating career successes, highlighting the value of emerging technologies, and encouraging others to pursue their dreams. There is also a sense of camaraderie, as colleagues, friends, and family members come together to support each other. Finally, there is an underlying frustration with the digital divide and the need for better technology solutions in schools.

Trend Analysis

  • Careers/Success/Leadership
  • Digital/Technology Solutions
  • Customer Experience/Pain Points
  • Advocate & Team CX Channel
  • Voluntary/Women in Tech/School Digital Divide/Cisco Sponsorship

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

7

28% of total

Number of Original tweets

8

32% of total

Number of tweets that were Quotes

1

4% of total

Number of tweets that were Replies

9

36% of total

Number of tweets that contain Hashtags

16

64% of total

Number of tweets that contain Mentions

25

100% of total

Devices Used to Tweet

Top 5 Devices

Source Count
Twitter for iPhone 11
Twitter Web App 7
Twitter for Android 3
Influitive 3
TweetDeck 1

Device Distribution

Devices used to tweet

Top 10 Accounts by Followers

Username Name Bio Followers count
SilviaLeeGuard Silvia Lee-Guard Mrs. @ScottLeeGuard ❤️ 47,796
AureliaTakacs Aurelia Takacs World 🌍 citizen working @Cisco Global CX Centers Diversity, Equity & Inclusion Lead #STEM #Diversity #Inclusion #womenintech Tweets are my own🦸🏼‍♀️ 2,289
JugglingJelly Juggler of Jelly 🦓(unoffical) Geek, sci-fi nerd, politics follower, history lover, and music enjoyer. Always learning and trying to be kind. Proud filthy centrist. 1,085
StephenSatCisco StephenSpeirs Product Management Leader Cisco & #5GRuralFirst. Run/cycle/skier/father/husband. Non-exec Director Ofcom Scotland Advisory Committee. Tenor sax/clarinet player 950
ICTGoGirls ICT-Go-Girls! Empower secondary school girls with the knowledge, skills and values to be able to create future opportunities for innovation. https://t.co/t4hsOH8iRX 413
3soman Soman Venugopal VP, Business Development APAC 251
JosephD60227474 JBrian Decker 18436947015 call me anytime I’m always around. Freedom is everyone’s right when no one is getting hurt.#pipes 242
DashNetwork_ Dash Network CX News & Insights. Dash Network is an independent B2B research and digital news media platform serving the global Customer Experience market. 172
sandy3399 Sandeep Arora Vice President & Country Head, CX India & SAARC at Cisco 169
Dota81 Antonio Dota - 125

Top 10 Accounts by Friends

Username Name Bio Followers count
AureliaTakacs Aurelia Takacs World 🌍 citizen working @Cisco Global CX Centers Diversity, Equity & Inclusion Lead #STEM #Diversity #Inclusion #womenintech Tweets are my own🦸🏼‍♀️ 4,931
JosephD60227474 JBrian Decker 18436947015 call me anytime I’m always around. Freedom is everyone’s right when no one is getting hurt.#pipes 2,927
JugglingJelly Juggler of Jelly 🦓(unoffical) Geek, sci-fi nerd, politics follower, history lover, and music enjoyer. Always learning and trying to be kind. Proud filthy centrist. 1,166
StephenSatCisco StephenSpeirs Product Management Leader Cisco & #5GRuralFirst. Run/cycle/skier/father/husband. Non-exec Director Ofcom Scotland Advisory Committee. Tenor sax/clarinet player 823
3soman Soman Venugopal VP, Business Development APAC 653
ayaryazik Ayar Yazik karma is a kezban 571
DashNetwork_ Dash Network CX News & Insights. Dash Network is an independent B2B research and digital news media platform serving the global Customer Experience market. 385
sandy3399 Sandeep Arora Vice President & Country Head, CX India & SAARC at Cisco 249
Dota81 Antonio Dota - 216
Paul_cyril_ @Paul_Cyril_ Lover of digital currency.SRHR Peer Educator. Realist. Media Person. 169

Most Active Users

Username Bio Number of tweets
StephenSatCisco Product Management Leader Cisco & #5GRuralFirst. Run/cycle/skier/father/husband. Non-exec Director Ofcom Scotland Advisory Committee. Tenor sax/clarinet player 5
ayaryazik karma is a kezban 4
JugglingJelly Geek, sci-fi nerd, politics follower, history lover, and music enjoyer. Always learning and trying to be kind. Proud filthy centrist. 2
SilviaLeeGuard Mrs. @ScottLeeGuard ❤️ 2
3soman VP, Business Development APAC 1
AureliaTakacs World 🌍 citizen working @Cisco Global CX Centers Diversity, Equity & Inclusion Lead #STEM #Diversity #Inclusion #womenintech Tweets are my own🦸🏼‍♀️ 1
BrennanTruong - 1
DashNetwork_ CX News & Insights. Dash Network is an independent B2B research and digital news media platform serving the global Customer Experience market. 1
Dota81 - 1
Eileen_134340 - 1

Tweets Per Day

Tweets per day chart

Top 10 Tweets by Retweets

ID Text Retweet count
1625732325685497856 There is no greater risk than standing still. As tech evolves, reliable digital experience will become the golden standard for success. Businesses will need to capture competitive value from emerging … 2
1627300543768014848 What volunteering for #girlsinictday means to me - Empowering Future Leaders to Dream Big - @Cisco https://t.co/B6CaNDVVbn @WomenOfCisco @WeAreCisco @CiscoCX #wearecisco #girlsinstem #givingback #csr @Cisco_BE #cisco 1
1628017849271742469 In the run up to the Careers Evening at @UGSchool, I'll tell you about some projects @CiscoUKI gets involved in, and how if you #ChooseComputingScience with @UGS_Computing, you could too! … 0
1626151912167858177 Just watched this video on the importance of protecting our network with the right Cisco Services. Check it out! #Cisco #CiscoCXDigital #CiscoInsiderAdvocates #CiscoDigitalRenewals @CiscoCX @Cisco_Support @CiscoInsider https://t.co/U1p98nNpmT 0
1624553648859783170 @ThomasERGwii @CiscoCX Thomas, you always inspire me, and I've highlighted your career success as a leader in military intelligence and IT to my son @HarlanSpiva. @rtywonia once did an entire … 0
1624820456288133120 Happy 4th anniversary to all advocates and team behind the #Cisco Insider Advocate's CX channel. 4 years of technology insights, #digital resources, #advocacy and fun!#CiscoCXChannel @CiscoCX @ciscoInsider #CiscoCXDigital https://t.co/cGu0Ob1fho 0
1624856007288532994 @BrennanTruong @CiscoCX @CiscoInsider Happy AnniversaryPlease I will like to be part of @CiscoCommunity Thank you. 0
1625139259526242304 @igorlenterman @CiscoCX 0
1625535804780036104 Just watched this video on the importance of protecting our network with the right Cisco Services. Check it out! #Cisco #CiscoCXDigital #CiscoInsiderAdvocates #CiscoDigitalRenewals @CiscoCX @Cisco_Support @CiscoInsider https://t.co/Rsw2pIomRc 0
1626230615581540354 @CiscoCX I’m sure it was a very good experience for them now how many more area codes do we need to shut down to show these people who’s actually holding … 0

Top 10 Tweets by Likes

ID Text Like count
1628017849271742469 In the run up to the Careers Evening at @UGSchool, I'll tell you about some projects @CiscoUKI gets involved in, and how if you #ChooseComputingScience with @UGS_Computing, you could too! … 2
1624553648859783170 @ThomasERGwii @CiscoCX Thomas, you always inspire me, and I've highlighted your career success as a leader in military intelligence and IT to my son @HarlanSpiva. @rtywonia once did an entire … 2
1627684595888971777 I'll be joined by a few @CiscoUKI @CiscoCX #WeAreCisco colleagues. Most if not all of those attending the @UGSchool careers fair grew up in Lanarkshire. Most if not all made … 2
1625732325685497856 There is no greater risk than standing still. As tech evolves, reliable digital experience will become the golden standard for success. Businesses will need to capture competitive value from emerging … 2
1627300543768014848 What volunteering for #girlsinictday means to me - Empowering Future Leaders to Dream Big - @Cisco https://t.co/B6CaNDVVbn @WomenOfCisco @WeAreCisco @CiscoCX #wearecisco #girlsinstem #givingback #csr @Cisco_BE #cisco 2
1626280232612245504 Identifying and Responding to #CustomerExperience Pain Points: Training and Technology Should Be Used in Tandem to Improve #CX @Mitel @CiscoCX @Genesys @NICELtd @Zendesk @Microsoft @LivePerson #ContactCenter #chatbot #callcenter https://t.co/lYun4B1jOO 1
1624820456288133120 Happy 4th anniversary to all advocates and team behind the #Cisco Insider Advocate's CX channel. 4 years of technology insights, #digital resources, #advocacy and fun!#CiscoCXChannel @CiscoCX @ciscoInsider #CiscoCXDigital https://t.co/cGu0Ob1fho 1
1624552485485699073 @ThomasERGwii @CiscoCX Keep leading the way, Thomas! #AlwaysWatching #NotInACreepyWay 1
1627264260387528704 #SchoolDigitalDivide School need what we in tech call “solutions”. Not point products. Tech tied to learning outcomes. And they need looked after to ensure successful technology adoption. They would *really* … 1
1627724787639255077 @JugglingJelly @CiscoCX Nothing like a challenge although I appreciate school budget realities. Reminds me of the time at work when my U.S.-based manager said to me, quite a few years … 1

Top Languages Used

Languages used in tweets

Top 10 Hashtags

Hashtag Count
#cisco 5
#wearecisco 3
#ciscocxdigital 3
#girlsinictday 2
#girlsinstem 2
#givingback 2
#csr 2
#5gruralfirst 2
#ciscoliveemea 2
#ciscoinsideradvocates 2
Top hashtags

Top 10 Mentions

Mention Count
@ciscocx 25
@ciscoinsider 4
@cisco 3
@ugschool 2
@ciscouki 2
@womenofcisco 2
@wearecisco 2
@cisco_be 2
@stephensatcisco 2
@jugglingjelly 2
Top mentions

Wordcloud of Tweets

Wordcloud of tweets

Emoji Analysis

Average emojis per tweet:

36

Emojis Used

Emoji Count Emoji Text
💙 2 blue_heart
❤️ 2 red_heart
😀 1 grinning_face
👇 1 backhand_index_pointing_down
😍 1 smiling_face_with_heart-eyes
🤔 1 thinking_face
🥰 1 smiling_face_with_hearts

Emoji Groups

Emoji Group Count
Smileys & Emotion 8
People & Body 1

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