@HRBlockAnswers | Tweet Data Analysis

Overview

Tweets covering

8 days

Latest tweet was on

2023-03-31

Earliest tweet was on

2023-03-22

Total number of tweets analysed

112

Average age of authors' accounts

9 years

Types of Tweets

Number of Retweets

5

4% of total

Number of Original tweets

40

35% of total

Number of tweets that were Quotes

0

0% of total

Number of tweets that were Replies

68

60% of total

Number of tweets that contain Hashtags

5

4% of total

Number of tweets that contain Mentions

112

100% of total

Devices Used to Tweet

Top 5 Devices

Source	Count
Twitter Web App	50
Twitter for iPhone	34
Twitter for Android	28

Device Distribution

Top 10 Accounts by Followers

Username	Name	Bio	Followers count
spuuky	john “spuuky” choi	voice actor @CESDTalent (Summertime Render, Wo Long: Fallen Dynasty) youtube & twitch guy https://t.co/DcyzdHCdbb \|\| 💌: [email protected]	20,678
ewlamy	Eric Lamy	∞ Datavore, Product/Strategy in AdTech, Media, Privacy. Law Student. Strange loop. He/Him. MSTDN: https://t.co/hQqvtwxOCl	2,670
AlanBjerga	Alan Bjerga	Writer and communicator, rural team.	2,512
cticmikeharris	counter.social/@cticmikeharris	Find me on Counter Social https://t.co/Kk5lCrovBa Partner in all things to @Mitch18_harris	1,786
pbarone	Paolo Barone	Principal Architect at @AWScloud and food lover living in NYC. I tweet a lot of personal stuff and all opinions are my own (he/him)	1,393
jkellyfinwriter	Jennifer Kelly	Dusted editor, Aquarium Drunkard contributor, Ztream author (ask me)	947
Dipali_Dey	🦂🐉ديبالي/दिपाली	Born in Mumbai \| Home is Dubai \| Something clever goes here	826
jen_idrizi	Jen	Talent & Diversity Leader \| #GTM #MedTech #DX #IT #SaaS #Digital #Cloud \| Vews are my own	720
sumware	Maureen Greenbaum	Professor, computer aficionado, snorkeler, mom. Teachers open the door, but you must enter by yourself -- Socrates	696
MoonshineRiot	🇺🇸ᗰ𝔬𝕆ŇⓈ𝕙ιℕẸ 尺𝔦ᵒt™🇯🇲	Mother #infectiousdiseasenurse #1a #2a #WalkAway #promarijuana #kentucky #jamaica #florida #prolife fb @FuctupMike @Fuctupmind @iwashington	660

Top 10 Accounts by Friends

Username	Name	Bio	Followers count
ewlamy	Eric Lamy	∞ Datavore, Product/Strategy in AdTech, Media, Privacy. Law Student. Strange loop. He/Him. MSTDN: https://t.co/hQqvtwxOCl	4,995
MotoJo	babs0rama.Ⱥlgo	Somewhere, something incredible is wȺiting to be known.---Sharon Begley	4,182
cticmikeharris	counter.social/@cticmikeharris	Find me on Counter Social https://t.co/Kk5lCrovBa Partner in all things to @Mitch18_harris	2,441
sumware	Maureen Greenbaum	Professor, computer aficionado, snorkeler, mom. Teachers open the door, but you must enter by yourself -- Socrates	2,110
Dipali_Dey	🦂🐉ديبالي/दिपाली	Born in Mumbai \| Home is Dubai \| Something clever goes here	2,029
CharlieWiseCPA	House of Orange 🔶️	passionate about strategy, risk mgt, investing, health care (25+ yrs exp). My personal account/views, not associated w/ my employer, not investment advice.	1,465
BeccaPowers15	Rebecca Powers	Judge	1,464
pbarone	Paolo Barone	Principal Architect at @AWScloud and food lover living in NYC. I tweet a lot of personal stuff and all opinions are my own (he/him)	1,269
MoonshineRiot	🇺🇸ᗰ𝔬𝕆ŇⓈ𝕙ιℕẸ 尺𝔦ᵒt™🇯🇲	Mother #infectiousdiseasenurse #1a #2a #WalkAway #promarijuana #kentucky #jamaica #florida #prolife fb @FuctupMike @Fuctupmind @iwashington	1,117
PattyGDS	Patty G Blandford	Disclaimer: "The views and opinions expressed are personal and don't reflect the official policy or position of any agency, organization, employer or company.”	1,018

Most Active Users

Username	Bio	Number of tweets
KrisB4dw	-	15
ginabeans0209	-	6
Travissaysmeow	🏳️‍🌈🏳️‍🌈🏳️‍🌈 🇱🇷🇱🇷🇱🇷🇧🇻 Democrats. Freedom.	6
_Mahreeahh_	Cosplayer \| Mom2be \| Gamer \| TTV \| Drip Squad \| podcast Host \| Lovable Chaotic Ghoul	5
MangaLeona	#KimJungHyun is back! 🥹 #김정현 #MrQueen #W2Worlds + #LeeJongSuk #이종석 #BTS Other Good Kdramas	5
jen_idrizi	Talent & Diversity Leader \| #GTM #MedTech #DX #IT #SaaS #Digital #Cloud \| Vews are my own	4
lnehrin000	no se nada	3
jvenriquez	“If it can be destroyed by the truth, it deserves to be destroyed by the truth.” — Carl Sagan	3
wasimko	Connecticut Creative Director / Marketing Professional • Love: my Pups, the Beach, Golf, Running, Yoga, SUP… oh, and Coffee.	3
Dipali_Dey	Born in Mumbai \| Home is Dubai \| Something clever goes here	3

Tweets Per Day

Top 10 Tweets by Retweets

ID	Text	Retweet count
1640331303655489540	Don’t be fooled by @HRBlock. Their #online #tax #return prices are #BaitAndSwitch. My bill should have been $118. #HRBlock charged $150, and their @HRBlockAnswers #customer #service only gave me the …	1
1640082937495318535	I was conned by goddamn @HRBlock out of $100. I have a very simple return, just need Online Basic. It logged me into Deluxe. When asked to downgrade said I …	1
1641212518474424320	@HRBlockAnswers Hello, I went to my scheduled 6pm appointment and waited in lobby for 30 minutes without any courtesy update as to why it's taking so long, how much longer …	1
1641212829859471360	@HRBlockAnswers @HRBlock @HRBlockNews	1
1641805556678643712	@HRBlock @HRBlockAnswers is unprofessional AF! To have to chase a company down for over a week after submitting tax info to file is unacceptable. How do I have to beg …	0
1639367774115086337	@HRBlock @HRBlockAnswers I have filed both state and federal tax returns from your portal and it keeps on getting rejected. Your support team tried to help but even then it …	0
1639348973151436801	@HRBlockAnswers I can't DM you. I've tried sending more than 3x.	0
1639351704473722882	No resolution. How could a major software company roll out a software with so many bugs? And no notification whatsoever to your subscribers about this nationwide bug? Unacceptable @HRBlockAnswers	0
1639353670973239302	P.S. Please do not use the same old response 'Your issue has been escalated' to our queries. How long does it take a major tax software company to fix a …	0
1639360289920385024	@HRBlockAnswers I need someone to help. I keep getting the run around.	0

Top 10 Tweets by Likes

ID	Text	Like count
1638630737493499906	@HRBlockAnswers @ZeDdCuLeS Damn, she trying to get up in those dms.	121
1638610513893502976	@HRBlockAnswers @ZeDdCuLeS No, answer publicly	16
1638689344214159360	@HRBlockAnswers @ZeDdCuLeS This must be how the anime tax game opening dialog begins too.	8
1638681664267100161	@HRBlockAnswers @ZeDdCuLeS Oh shit, Jessika on Demon Time	5
1641194921565773824	Hey @HRBlockAnswers , how many tax returns are stuck in your system that the tax pro selected by the client can’t access the return to review and file? Mine’s been …	2
1638763389299343360	@David_Dillinger @HRBlockAnswers @ZeDdCuLeS H&R Block dating sim confirmed.	2
1641463629131153408	Please send me a message if you (parent) had qualified college expenses for a dependent reimbursed from 529 but HR Block incorrectly taxed and penalized them. @HRBlockAnswers has declined to …	1
1640082937495318535	I was conned by goddamn @HRBlock out of $100. I have a very simple return, just need Online Basic. It logged me into Deluxe. When asked to downgrade said I …	1
1640012174608289793	Are supplies to clean up the mess you made of our residential block a tax write off @HRBlockAnswers?	1
1639367225885749250	@HRBlockAnswers I'm not doing any more trouble shooting.	0

Top Languages Used

Top 10 Hashtags

Hashtag	Count
#horriblecustomerservice	2
#online	2
#tax	2
#return	2
#baitandswitch	2
#hrblock	2
#customer	2
#service	2
#taxreturn	2
#fullsatifactiongurantee	1

Top 10 Mentions

Mention	Count
@hrblockanswers	114
@hrblock	20
@zeddcules	10
@jen_idrizi	2
@hrblocknews	2
@wasimko	1
@krisb4dw	1
@elonmusk	1
@charliebaranski	1
@oprah	1

Wordcloud of Tweets

Emoji Analysis

Average emojis per tweet:

2

Emojis Used

Emoji	Count	Emoji Text
🥰	1	smiling_face_with_hearts
😁	1	beaming_face_with_smiling_eyes
🧐	1	face_with_monocle

Emoji Groups

Emoji Group	Count
Smileys & Emotion	3

HRBlockAnswers - Tweet Data Analysis