IndiaHaier - Tweet Data Analysis
Tweets Analysis - Keyword: @IndiaHaier
Published March 8, 2023
Overview
Tweets covering
10 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-11
Total number of tweets analysed
97
Average age of authors' accounts
6 years
Summarization
Haier, a home appliances company, has recently launched a new, Heavy-Duty Pro Air Conditioner series in India. Yet, customers have expressed dissatisfaction with their products and customer service, noting that executives often charge a hefty fee to fill up fuel or replace faulty parts. They have expressed disappointment in the design flaws of products, as well as the rude and unresponsive customer service. Consumers have requested for the company to provide original LED stands with new products and for better customer service.
Topic Modeling
- Customer Service and Support
- Product Performance and Quality
- Product Features and Design
- Product Marketing
- Price and Availability
Emotional Analysis
The emotions expressed in these tweets range from enthusiasm, appreciation, and satisfaction to frustration, anger, and disappointment. Many of the tweets are positive, expressing appreciation for the company's products and services. However, there are also complaints about the company's customer service, product quality, and design flaws. People are asking questions and seeking help from the company, but also expressing dissatisfaction with their experiences.
Trend Analysis
- Customers dissatisfied with Haier products and service
- Haier products have design flaws
- Haier launches new product in India
- Frost Self Clean Technology in ACs
- LED stands offered in product purchases
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
10
10% of total
Number of Original tweets
42
43% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
45
46% of total
Number of tweets that contain Hashtags
18
18% of total
Number of tweets that contain Mentions
97
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 62 |
| Twitter for iPhone | 24 |
| Twitter Web App | 8 |
| TweetDeck | 2 |
| Sprinklr Care | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AmarUjalaNews | Amar Ujala | अमर उजाला जोश! सच का! देश-दुनिया की ताजा खबरों से जुड़े रहने के लिए लॉग ऑन करें: https://t.co/n3GIdODgZj हमारे अन्य चैनल @amarujalakavya और @AmarUjalaAwaaz हैं. | 2,088,444 |
| TecnoLocura | TecnoLocura | Twitter oficial de TecnoLocura, comunidad de gaming, tecnología y locuras. 📩 [email protected]📩 [email protected]📩 [email protected] | 19,866 |
| HaierAppliances | Haier Appliances | Welcome to the official Twitter account for Haier America. We create home solutions for contemporary living. Support https://t.co/zuvolsf6oi | 9,315 |
| DivyaBhaFanGirl | Divya Bharathi 𝄞 ✨ 🦋 | @Divyabarti2801 #DB #DivyaBharathiFanGirl 🦋❤ #AjithKumar #AK 😎💥 #MSDhoni 💫 | 5,250 |
| PoojaPoojari9 | Pooja Poojari 🇮🇳 | Sabse upar #desh 🇮🇳 sabse aage #desh 🇮🇳proud #Indian proud #hindu 🚩 proud #tuluva 💓 | 5,245 |
| GizNext | GizNext | Find your next gadget on https://t.co/YBeEhdOhIM. Home to the latest news and unbiased reviews on smartphones and other cool gadgets. | 2,446 |
| NohelGulati | Nohel Gulati | The voice of the voiceless....I follow back if u follow me, unfollow me expect the same.... | 1,929 |
| D_K_Sandilya | Durgesh 🇮🇳 | Engineer ! Nationalist ! Proud Indian ! | 1,445 |
| S_GhoshDostidar | Sanjib Ghosh | - | 1,070 |
| KH_Tweets1 | ஷேக்ஸ்பியர் | வாழு வாழவிடு | 1,045 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| IsraTecnolocura | Isra M. C. | Cinéfilo, Seriéfilo y Musicólogo! Diplomado en RRLL. Master en Dirección y Gestión de RRHH. Marketing y Comercio por @ESICEducation | 4,367 |
| ijmbDirectentry | ADACT Pre-university | IJMB/IUFP/CAMBRIDGE/JUPEB/NABTEB- 200leve university Admission/SAT,IELTS,WAEC,NECO,JAMB,GRE,GMAT TOEFL,IGCSE,LANGUAGE@ https://t.co/C8wPKQwWLE, 08036037330 | 3,116 |
| D_K_Sandilya | Durgesh 🇮🇳 | Engineer ! Nationalist ! Proud Indian ! | 2,612 |
| Thakkar_Sandip | Sandip Thakkar | Software Support Specialist.Father,Husband & Son,Indian | 1,370 |
| PoojaPoojari9 | Pooja Poojari 🇮🇳 | Sabse upar #desh 🇮🇳 sabse aage #desh 🇮🇳proud #Indian proud #hindu 🚩 proud #tuluva 💓 | 1,349 |
| samjivaa | saṃjīvaa | سبر | 1,138 |
| TecnoLocura | TecnoLocura | Twitter oficial de TecnoLocura, comunidad de gaming, tecnología y locuras. 📩 [email protected]📩 [email protected]📩 [email protected] | 1,011 |
| S_GhoshDostidar | Sanjib Ghosh | - | 1,010 |
| KH_Tweets1 | ஷேக்ஸ்பியர் | வாழு வாழவிடு | 1,009 |
| shibinbabu | Shibin Babu | Brand evangelist & Social media influencer | 845 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| amangandash1 | - | 9 |
| salaam1301 | Entrepreneur, Bike lover, Social worker, Die hard fan of Sridevi | 6 |
| HemanathHem | - | 5 |
| ajaychand92 | - | 4 |
| krishrknair | - | 4 |
| samjivaa | سبر | 4 |
| Nishikantm176 | Talent Acquisition specialist | 3 |
| Biker_PraveenKD | #𝐀𝐉𝐈𝐓𝐇 #BIKELover 💖 #KTM_DUKE 🏍 #MSD ❤ #CSK 💛 #Nayan 💞 #DivyaBharathi ❤ #U1 🎶 #LDR🇱🇰✈ @praveen_AkTwitz (10K+) #ප්රවීන්ශ්රී ❤ @nive_jessie 🏍 | 3 |
| S_GhoshDostidar | - | 2 |
| Maaziwrites_ | - | 2 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625892381005430784 | புது TV - 1st sng ke #kasethankadavulada than ♥️😎 #AjithKumar #Thunivu @IndiaHaier https://t.co/WhDriWTVBG | 37 |
| 1625893247297159169 | @Biker_PraveenKD @IndiaHaier 👌 | 1 |
| 1628014587697303552 | @IndiaHaier I had raised the complaint on 12.02.23 but the defect rectification on Haier smart TV which was purchased in the year September 2021.I was promised by the service executives … | 0 |
| 1625908508553261056 | Hey @HaierAppliances @IndiaHaier had your fridge serviced 3 times & it's malfunctioning again. I've lost all my groceries thrice now and it's getting frustrating. Your cx service has not been … | 0 |
| 1626046206097989634 | होम अप्लायंसेज की प्रमुख कंपनी Haier ने अपने नए Duty Pro एयर कंडीशनर को भारत में लॉन्च किया है जो धूल से होने वाली गंदगी को अपने आप ही साफ … | 0 |
| 1626048395860398080 | @IndiaHaier ac belongs to you and your installation team plus the reseller @Flipkart are literally fooling people on ground do look into this | 0 |
| 1626078509063106560 | @HaierAppliances @IndiaHaier Your customer service sucks in chennai. Rude answering. No spare parts. Don’t think you are doing charity. We are paid customers and not getting service for your pathetic … | 0 |
| 1626113834921635840 | @IndiaHaier your machine refrigerator your service your company everything is rubbish | 0 |
| 1626212260904570880 | @LGIndia June 2021 bought LG fridge 420Ltrs whose liner wall hv developed cracks. Since LG says this model is discontinued don't know on replacement as warranty is over. Any answers … | 0 |
| 1626213814797729792 | @IndiaHaier buying HAIER refrigerator means buying life long headache, because I'm struggling from last 7 Months.refrigerator I've purchased on August 19, 2022, from the initial installation the product NOT working … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1625892381005430784 | புது TV - 1st sng ke #kasethankadavulada than ♥️😎 #AjithKumar #Thunivu @IndiaHaier https://t.co/WhDriWTVBG | 94 |
| 1625893247297159169 | @Biker_PraveenKD @IndiaHaier 👌 | 4 |
| 1627618964036808706 | @IndiaHaier You guys have the most Worst Products and pathetic customer service ! My refrigerator gas was leaked 25 days ago and the executive filled the gas and now it … | 1 |
| 1627494764563300352 | @iShraddha @IndiaHaier Sbse bekar service h haier LED ki | 1 |
| 1625914806795665408 | @KH_Tweets1 @IndiaHaier Thanks da 😊 | 1 |
| 1625389179013328896 | HAIER LAUNCHES KINOUCHI 5 STAR HEAVY-DUTY PRO AIR CONDITIONERS Know More👇 https://t.co/0JaCSCh8Ko @HaierAppliances @IndiaHaier @satishns123 #Haier #Kinouchi #5starrating #airconditioner #heavydutypro #seriesinindia #ACseries #Intellismart #mobilityindia #mobilitymagzine | 1 |
| 1625193956316442626 | @IndiaHaier last year we purchased 50inch led tv with in two year the speakers not working I keep complaining haier customer care but no response till now very very worst … | 1 |
| 1627928589600686080 | However, in the unit I have, the HEPA filter sliding only works in FAN MODE. Need confirmation, please?@IndiaHaier @HaierAppliances | 1 |
| 1627928585288970243 | @IndiaHaier @HaierAppliances I just wanted to know how the Purify function in the Haier 1.6-ton puri cool AC model HS-HU19P-JWBl4B INV works. According to the product manual, the HEPA filter … | 1 |
| 1625900775590481921 | @Biker_PraveenKD @IndiaHaier Congrats Anna 🔥🔥🔥 | 1 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #haier | 8 |
| #inspiredliving | 5 |
| #haiersmarthome | 3 |
| #haieroled | 3 |
| #haierhqled | 3 |
| #haierqled | 3 |
| #haiertv | 3 |
| #tv | 3 |
| #kasethankadavulada | 3 |
| #ajithkumar | 3 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @indiahaier | 100 |
| @haierappliances | 17 |
| @reliancedigital | 6 |
| @biker_praveenkd | 5 |
| @haiereurope | 4 |
| @cromaretail | 3 |
| @salaam1301 | 3 |
| @haierespana | 3 |
| @haierjapan | 3 |
| @llorenteycuenca | 3 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
19
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| ♥️ | 3 | heart_suit |
| 😎 | 3 | smiling_face_with_sunglasses |
| 🔥 | 3 | fire |
| 😂 | 2 | face_with_tears_of_joy |
| 👌 | 2 | OK_hand |
| 🤞 | 1 | crossed_fingers |
| 😞 | 1 | disappointed_face |
| 😕 | 1 | confused_face |
| 😊 | 1 | smiling_face_with_smiling_eyes |
| 😇 | 1 | smiling_face_with_halo |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 9 |
| People & Body | 4 |
| Activities | 3 |
| Travel & Places | 3 |
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