klarnaseb - Tweet Data Analysis
Tweets Analysis - Keyword: @klarnaseb
Published March 10, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-02-21
Earliest tweet was on
2023-02-13
Total number of tweets analysed
29
Average age of authors' accounts
9 years
Summarization
This series of tweets is a conversation between Sebastian Siemiatkowski, Co-Founder and CEO of Klarna, and various customers. Seb guested @Space_Stockholm on Friday to speak with 200 high-schoolers about his journey and to share tips on getting into tech. The conversation turned to Klarna's credit options - with customers asking about rolling balance vs. fixed, paying off credit cards before interest, and the company's zero interest pay-in-three model, as well as its app aiding in tracking orders. Seb and customers also discussed Klarna's lenders, irrational stock market behaviors, and Klarna's high APR for late payments. Seb was also made aware of an ongoing issue with a customer's transaction due to Klarna's systems error and encouraged them to DM in order to get the issue resolved.
Topic Modeling
- Tech Journey: Co-founder of Klarna guesting at Space Stockholm to talk to high schoolers about their journey and tips
- Credit Card and Bill Payments: Rolling balance vs fixed, paying interest on credit cards, payment reminders
- Stock Market: Rational but slow markets
- Klarna Bank: Connecting to SPAR, credit inquiries, two profiles
- Inflation: Prices rising due to merchant discounts and BNPL
Emotional Analysis
The overall sentiment of these tweets is mostly positive, with the speaker expressing admiration and appreciation for the work of @KlarnaSeb and the company. However, there are some more negative emotions expressed, such as stress and frustration, with some people expressing dissatisfaction with Klarna's services. There is also a sense of confusion and uncertainty, with people asking questions about the company's policies and practices.
Trend Analysis
- Journey and getting into tech
- Using Credit Card and how to pay off debt
- Availability of products and customer satisfaction
- Understanding stock market and its impact
- Inflationary forces and how they affect prices
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
5
17% of total
Number of Original tweets
4
13% of total
Number of tweets that were Quotes
3
10% of total
Number of tweets that were Replies
20
68% of total
Number of tweets that contain Hashtags
1
3% of total
Number of tweets that contain Mentions
29
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 14 |
| Twitter Web App | 10 |
| Twitter for Android | 4 |
| Qualtrics Social Connect | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AlexH_Johnson | Alex Johnson | Have been called the Clydesdale of fintech content (a compliment, I think?) Writing/podcasting at @FintechTakes | Subscribe 👇 | 18,492 |
| KlarnaNews | Klarna News | Hey 👋 We're the Press team at @Klarna. We're serving breaking news, spicy views and the hottest shopping insights. For customer service questions @AskKlarna | 9,935 |
| AskKlarna | AskKlarna | Hi. We are the customer service team at Klarna. Got a question? Write us a DM! You can also reach us 24/7 through our chat (app or website). | 9,155 |
| ConorNeu | Conor Neu | Husband to @KatieMay, private credit CIO @PierAssetMgmt. My opinions. Past performance no guarantee of future results. See link for more info. | 7,295 |
| martin_rex | Martin Rex | Reporter på Dagens industri | 2,179 |
| N4su_n | NUMBi | - | 1,521 |
| billie_simmons_ | Billie Simmons | Co-Founder @joindaylight / Musician / Skincare Nerd / Not very good at remembering to tweet (She/her) 🏳️🌈🏳️⚧️ | 676 |
| CapitalInquiry | capital inquiry | Measure twice, cut once | 436 |
| RyanCMcCabe | Ryan C. McCabe | Data Scientist. Outcome enthusiast. Living/working/breathing in #Stockholm. | 279 |
| Solliefoto | SollieFoto.se | Portrait, event and cosplay photographer from Sweden and Co-founder of MysanSwePole Grip. | 235 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AlexH_Johnson | Alex Johnson | Have been called the Clydesdale of fintech content (a compliment, I think?) Writing/podcasting at @FintechTakes | Subscribe 👇 | 3,406 |
| CapitalInquiry | capital inquiry | Measure twice, cut once | 1,120 |
| ConorNeu | Conor Neu | Husband to @KatieMay, private credit CIO @PierAssetMgmt. My opinions. Past performance no guarantee of future results. See link for more info. | 1,064 |
| KlarnaNews | Klarna News | Hey 👋 We're the Press team at @Klarna. We're serving breaking news, spicy views and the hottest shopping insights. For customer service questions @AskKlarna | 1,037 |
| steph_rueff | Stéphane Rueff | Long-term investor in value creating businesses | 913 |
| MikaelAlfort | Mikael Alfort | Entrepreneur, ex-Netlight | 886 |
| RyanCMcCabe | Ryan C. McCabe | Data Scientist. Outcome enthusiast. Living/working/breathing in #Stockholm. | 862 |
| cherkvry | 𓅓♛ Yassine ♛𓅓 | SCREW BANKING SYSTEMS ! | 724 |
| Solliefoto | SollieFoto.se | Portrait, event and cosplay photographer from Sweden and Co-founder of MysanSwePole Grip. | 450 |
| martin_rex | Martin Rex | Reporter på Dagens industri | 434 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| steph_rueff | Long-term investor in value creating businesses | 3 |
| WassilyAI | Psychology, Photography and 🎹 | 3 |
| MikaelAlfort | Entrepreneur, ex-Netlight | 2 |
| gracieluzb | - | 2 |
| AlexH_Johnson | Have been called the Clydesdale of fintech content (a compliment, I think?) Writing/podcasting at @FintechTakes | Subscribe 👇 | 1 |
| badinkog | - | 1 |
| mr__pong | 😴 Working 9-to-5 by day📈 Building $1,000 MRR micro SaaS by night with @bubble | 1 |
| martin_rex | Reporter på Dagens industri | 1 |
| hemmingsv | Data automation at @Quartr_App | 1 |
| gnasher2010 | - | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1628160170831548417 | @klarnaseb That's very cool!I'm guessing this is facilitated through the app? Will it proactively remind me if the thing I ordered 6 weeks ago still hasn't arrived? | 0 |
| 1628077709078278156 | @klarnaseb Klarna actually has really high APR (if looking at Germany and comparing to overdraft and credit card APR) if customers are not able to pay in time: https://t.co/PMWECiYBdg | 0 |
| 1625225090295115776 | @klarnaseb Or maybe you Are to fast 😉 | 0 |
| 1625387405149671424 | @klarnaseb Of all the ways the stock market could be irrational, "rational but slow" might be the most lucrative one... | 0 |
| 1625839560780283904 | @klarnaseb tja, kan du säga till Klarna Bank att de ska koppla sig mot SPAR? Varje gång jag flyttat har inte addressen uppdateras, tvungen att maila supporten. | 0 |
| 1626130450300260352 | @klarnaseb varför tog Klarna två kreditupplysningar (en Creditsafe och en UC) på mig på exakt samma dag? | 0 |
| 1626214964661993473 | @klarnaseb @gracegimon 😁👏👏👏 | 0 |
| 1626542353665208320 | @klarnaseb so great that your company has created 2 profiles for me one with a defunct email address on which I can no longer access and also with an out … | 0 |
| 1626650422382366753 | @klarnaseb How much does the entire world population have?. And average outstanding on klarma for it?. | 0 |
| 1626654401174638598 | @klarnaseb What's the average of Sweden looking at CC dept? | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1627644736763838464 | Our co-founder and CEO @KlarnaSeb guested super cool @Space_Stockholm on Friday and spoke with 200 high-schoolers about his journey and shared top tips to get into tech 🚀 https://t.co/HI34N7nffL | 5 |
| 1626967591284625408 | @klarnaseb I wonder how much of this is rolling balance vs fixed. I put all my expenses on a CC but pay it off each month, but I would count … | 2 |
| 1626661080872239105 | @klarnaseb Not everyone pays interest on their credit card bills, lot of people pay it off before interest starts becoming due. | 1 |
| 1628160170831548417 | @klarnaseb That's very cool!I'm guessing this is facilitated through the app? Will it proactively remind me if the thing I ordered 6 weeks ago still hasn't arrived? | 0 |
| 1626661953929109512 | @klarnaseb Maybe Klarna's lenders should adopt a zero interest pay-in-three model as well! | 0 |
| 1625225090295115776 | @klarnaseb Or maybe you Are to fast 😉 | 0 |
| 1625387405149671424 | @klarnaseb Of all the ways the stock market could be irrational, "rational but slow" might be the most lucrative one... | 0 |
| 1625839560780283904 | @klarnaseb tja, kan du säga till Klarna Bank att de ska koppla sig mot SPAR? Varje gång jag flyttat har inte addressen uppdateras, tvungen att maila supporten. | 0 |
| 1626130450300260352 | @klarnaseb varför tog Klarna två kreditupplysningar (en Creditsafe och en UC) på mig på exakt samma dag? | 0 |
| 1626214964661993473 | @klarnaseb @gracegimon 😁👏👏👏 | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #chatgpt | 1 |
| #googleai | 1 |
| #googl | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @klarnaseb | 29 |
| @space_stockholm | 1 |
| @askklarna | 1 |
| @wassilyai | 1 |
| @gracegimon | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
34
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 👏 | 3 | clapping_hands |
| 🚀 | 1 | rocket |
| 🤡 | 1 | clown_face |
| 😁 | 1 | beaming_face_with_smiling_eyes |
| 😉 | 1 | winking_face |
| 🐵 | 1 | monkey_face |
| 🤓 | 1 | nerd_face |
| 😂 | 1 | face_with_tears_of_joy |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 5 |
| People & Body | 3 |
| Travel & Places | 1 |
| Animals & Nature | 1 |
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