@KLM_US | Tweet Data Analysis

Overview

Tweets covering

8 days

Latest tweet was on

2023-03-31

Earliest tweet was on

2023-03-22

Total number of tweets analysed

81

Average age of authors' accounts

10 years

Types of Tweets

Number of Retweets

12

14% of total

Number of Original tweets

22

27% of total

Number of tweets that were Quotes

1

1% of total

Number of tweets that were Replies

46

56% of total

Number of tweets that contain Hashtags

14

17% of total

Number of tweets that contain Mentions

81

100% of total

Devices Used to Tweet

Top 5 Devices

Source	Count
Twitter for iPhone	33
klm_global_live	16
Twitter for Android	11
Twitter Web App	9
follow and like and retweet	9

Device Distribution

Top 10 Accounts by Followers

Username	Name	Bio	Followers count
KLM	KLM	Official global account of KLM. FAQ about flying from AMS: https://t.co/pVM33OWB0S. For COVID information: https://t.co/xP2UnMlcEP. Please share personal details only in DMs.	2,301,269
KLM_UK	KLM UK	Departing from 17 airports across the UK. We are here to help and available 24/7. Please send booking details via DM for assistance.	59,389
Flight_Refunds	FlightRefunds	Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds	19,538
richard_sussman	Richard Sussman	Skiing the peaks & valleys of #VentureCapital, Cofounder of 2 great kids!	12,100
Qriscero	Christopher Ogbonna #getpeacefornneka	Detailed Lawyer\| Rights Activist\| Change Catalyst\| Sapio 🧠\| Wordsmith Extraordinaire👨🏾‍💻\| DETERMINED🤯 to #getpeacefornneka \|Self & 3rd Party Managed Acct.	8,333
mpmike	Mike Demo 🏳️‍🌈	Expert Community Development Lead @codeablehq Former: @inmotionhosting, @boldgrid, @joomla, @mouseplanet He/Him Pansexual	2,261
BDFphotography	Brandon Farris Photography	Director of Photography for @AirwaysMagazine. Twitter for Brandon Farris Photography, photojournalist based in the PNW covering all things Boeing and #737Max!	1,491
springbok60	Anton Cadwalader	Investor	790
AnnaUrb	Anna Urbanska	https://t.co/sB6wU1tRED	538
yeglaw	Nitin Bhatia	Partner with SB LLP - a regional law firm in Alberta. Nitin is also a sessional professor at the UofA Faculty of Law, father of 3 and a proud Oiler …	298

Top 10 Accounts by Friends

Username	Name	Bio	Followers count
KLM	KLM	Official global account of KLM. FAQ about flying from AMS: https://t.co/pVM33OWB0S. For COVID information: https://t.co/xP2UnMlcEP. Please share personal details only in DMs.	59,904
Qriscero	Christopher Ogbonna #getpeacefornneka	Detailed Lawyer\| Rights Activist\| Change Catalyst\| Sapio 🧠\| Wordsmith Extraordinaire👨🏾‍💻\| DETERMINED🤯 to #getpeacefornneka \|Self & 3rd Party Managed Acct.	5,816
AnnaUrb	Anna Urbanska	https://t.co/sB6wU1tRED	3,960
mpmike	Mike Demo 🏳️‍🌈	Expert Community Development Lead @codeablehq Former: @inmotionhosting, @boldgrid, @joomla, @mouseplanet He/Him Pansexual	2,500
NoOneSpecial291	No_One_Special_291	Just here for planes and adult fun Sorry, not following your OF or pay links. My pronouns are: WHAT/NOW?	2,093
springbok60	Anton Cadwalader	Investor	1,793
KLM_UK	KLM UK	Departing from 17 airports across the UK. We are here to help and available 24/7. Please send booking details via DM for assistance.	1,489
CVBruce	CVBruce	Not-A-Bot	1,375
BDFphotography	Brandon Farris Photography	Director of Photography for @AirwaysMagazine. Twitter for Brandon Farris Photography, photojournalist based in the PNW covering all things Boeing and #737Max!	923
alraivilla2789	Al	From the Tropics	818

Most Active Users

Username	Bio	Number of tweets
KLM	Official global account of KLM. FAQ about flying from AMS: https://t.co/pVM33OWB0S. For COVID information: https://t.co/xP2UnMlcEP. Please share personal details only in DMs.	16
LotteWatts	Postdoctoral Researcher in the Spencer Lab	9
Flight_Refunds	Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds	9
dukeofEarlGray	Healthcare Entrepreneur. UCLA Alum.	7
tancontent1	-	4
AnnaUrb	https://t.co/sB6wU1tRED	3
KLM_UK	Departing from 17 airports across the UK. We are here to help and available 24/7. Please send booking details via DM for assistance.	3
richard_sussman	Skiing the peaks & valleys of #VentureCapital, Cofounder of 2 great kids!	2
tomrquicksell	Tennis enthusiast, Theater obsessed, Travel professional	2
BDFphotography	Director of Photography for @AirwaysMagazine. Twitter for Brandon Farris Photography, photojournalist based in the PNW covering all things Boeing and #737Max!	2

Tweets Per Day

Top 10 Tweets by Retweets

ID	Text	Retweet count
1641338122406608896	Have to absolutely love these @KLM_US colors on the @BoeingAirplanes 787-10. Seen here landing at @flyLAXairport on a partly cloudy Sunday afternoon from Amsterdam. PH-BKF @KLM_UK @KLM #Boeing 787-10 #Dreamliner …	23
1640737547851808769	@Andrejs_dan Never @AirFranceKLM @KLM_US They do not honor their own refund policies and treat their customers like garbage.	2
1641021873453666304	@KLM @KLM_US BCN-AMS-LAX, first flight cancelled, still in Barcelona and lost connecting flight. No solutions or info at the counter, webpage not offering solutions either… don’t know what to do, …	2
1639621278821670915	@KLM @KLM_UK @HeathrowAirport @AirFranceKLM @KLM_US I did apply for a cash refund, but your agents response was that i will get a voucher. I dont want a voucher @KLM_UK @KLM …	1
1641445511046766594	@BDFphotography @KLM_US @BoeingAirplanes @flyLAXairport @KLM_UK @KLM KLM used to use swans in their advertising and on certain angles on take-off the livery almost makes the -10 look like a swan. …	1
1639258903585210369	@KLM_US thanks for nothing yesterday. I cancelled/refunded the ticket and gave the business to @British_Airways https://t.co/01Wiq81Fmv	1
1639616793483288577	@KLM_UK @HeathrowAirport Can someone Please get back to me regarding my compensation? I dont want your voucher, i will not fly With you again. I want my money @KLM_UK @KLM …	1
1641024340014641154	@AlbertGil_ @KLM_US I'm sorry to hear about your cancelled flight. Please send me a DM with your booking code, ticket number, name and email, so I can assist you accordingly.	1
1638713962329178112	@KLM @KLM_US what’s the average time to get a delayed bag to the passenger? Im currently at 72 hours	1
1640465910086475776	@iamAdityaKamal @KLM_UK @KLM_US @AirFranceKLM @TurkishAirlines @Britishairwayu @flyspicejet @IndiGo6E @Ministry_CA @ndtv @ABPNews @KLMIndia I have checked your Customer Care claim and can see that you already sent a message recently. My …	1

Top 10 Tweets by Likes

ID	Text	Like count
1641338122406608896	Have to absolutely love these @KLM_US colors on the @BoeingAirplanes 787-10. Seen here landing at @flyLAXairport on a partly cloudy Sunday afternoon from Amsterdam. PH-BKF @KLM_UK @KLM #Boeing 787-10 #Dreamliner …	170
1638790410188234753	I’m simply fanatical about well-earned real estate😊@KLM_UK @KLM @AirFranceKLM @KLM_US @KLMNigeria https://t.co/E7avYlQunE	9
1639452261381275648	Travel W/Children the Smart way with https://t.co/KIuMYXE8Zd @SouthwestAir @AlaskaAir @flyPAL @HawaiianAir @FlyFrontier @_austrian @CopaAirlines @Ryanair @AmericanAir @britishairways @KLM_UK @KLM_US @SunwingVacay @QantasUSA @qatarairways #traveltips #streetsmartluggage #retweet https://t.co/Ez0Y0o3CZO	2
1639621278821670915	@KLM @KLM_UK @HeathrowAirport @AirFranceKLM @KLM_US I did apply for a cash refund, but your agents response was that i will get a voucher. I dont want a voucher @KLM_UK @KLM …	1
1638713962329178112	@KLM @KLM_US what’s the average time to get a delayed bag to the passenger? Im currently at 72 hours	1
1639694752076673024	@KLM @AirFranceKLM @KLM_US - Horrible most inhuman experience on KL 0880 Blr to Ams flight Mar10th2023. Is this how a corporation would treat a 6 year old child. beyond deleif. …	1
1640113671241187329	@xsakuraphie Nightmare of a trip so far..after leaving the US on Saturday evening, stuck in Amsterdam overnight with both @lufthansa & @AirFranceKLM @KLM_UK @KLM_US refusing to take responsibility for the …	1
1639530399465390082	@KLM_US It has now been TWO months & @KLM_UK has not given me a refund! How do you stay in business, stealing money from clients? Are you that desperate? Do …	1
1640465910086475776	@iamAdityaKamal @KLM_UK @KLM_US @AirFranceKLM @TurkishAirlines @Britishairwayu @flyspicejet @IndiGo6E @Ministry_CA @ndtv @ABPNews @KLMIndia I have checked your Customer Care claim and can see that you already sent a message recently. My …	1
1640737547851808769	@Andrejs_dan Never @AirFranceKLM @KLM_US They do not honor their own refund policies and treat their customers like garbage.	1

Top Languages Used

Top 10 Hashtags

Hashtag	Count
#klm	4
#retweet	3
#streetsmartluggage	3
#amsterdam	2
#boeing	2
#dreamliner	2
#boeing787	2
#luggage	2
#klmnofly	2
#worstcustomerservice	2

Top 10 Mentions

Mention	Count
@klm_us	83
@klm	53
@klm_uk	33
@airfranceklm	25
@dukeofearlgray	7
@heathrowairport	7
@boeingairplanes	6
@flylaxairport	6
@turkishairlines	5
@bdfphotography	5

Wordcloud of Tweets

Emoji Analysis

Average emojis per tweet:

9

Emojis Used

Emoji	Count	Emoji Text
👏	2	clapping_hands
🙁	1	slightly_frowning_face
👇	1	backhand_index_pointing_down
😊	1	smiling_face_with_smiling_eyes
🤔	1	thinking_face
😢	1	crying_face
💀	1	skull

Emoji Groups

Emoji Group	Count
Smileys & Emotion	5
People & Body	3

KLM_US - Tweet Data Analysis