krakensupport - Tweet Data Analysis
Tweets Analysis - Keyword: @krakensupport
Published March 8, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-02-19
Earliest tweet was on
2023-02-09
Total number of tweets analysed
168
Average age of authors' accounts
5 years
Summarization
People are inquiring with Kraken (an exchange) and its customer service team (@krakenfx and @krakensupport) about a range of topics including deposit issues, token retrieval, voting on proposals, and concerns with user's balances and withdrawals. Some users have also commented on recent news regarding SEC settlement and disruption of services.
Topic Modeling
- Kraken Support
- Stolen Tokens
- Deposits & Withdrawals
- Voting on Tezos Proposals
- SEC Regulations & Internal Errors
Emotional Analysis
The emotions expressed in these tweets range from excitement, anticipation, and relief to disappointment, frustration, and fear. People are excited about Tezos proposals and voting, frustrated about stolen tokens, and fearful about their deposits and withdrawals. There is also a sense of disappointment and anger towards Kraken for not providing solutions to their problems. Overall, the sentiment towards Kraken is largely negative, with some positive sentiment expressed in appreciation for voting on Tezos proposals.
Trend Analysis
- Kraken customer support
- Deposit/withdrawal issues
- Tokens/cryptocurrencies
- SEC settlement
- Tezos proposals
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
15
8% of total
Number of Original tweets
25
14% of total
Number of tweets that were Quotes
3
1% of total
Number of tweets that were Replies
126
75% of total
Number of tweets that contain Hashtags
14
8% of total
Number of tweets that contain Mentions
168
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 66 |
| Twitter Web App | 56 |
| Twitter for Android | 41 |
| Sprout Social | 2 |
| BotTezos | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| krakenfx | Kraken Exchange | Kraken is your bridge to the world of crypto.Spot, Futures, Margin, NFTs, Staking & OTCBuy, sell, trade, earn, explore and learnNeed help? @krakensupport 👈 | 1,507,428 |
| 28delayslater | 🇹🇷 Earl of FrunkPuppy ❤️ | @FrunkPuppy #FrunkPuppyFriday creator | #Floki $Doge #bitcoin | #ProtectTransKids | he/him |🏳️🌈 🏳️⚧️ 🇺🇦 🇺🇸 | 98,229 |
| kieranmlkelly | Kieran Kelly 🏴🇧🇧 | Blockchain. https://t.co/C5d1xG6a42, https://t.co/8O8uSPDtlJ, https://t.co/pzzWh8YgCu, Barbados Blockchain Association (BBA) https://t.co/uA5knGdf7m | 24,185 |
| BakingBenjamins | BakingBenjamins.tez | Doing #tezos with help from: @YourBakeBuddy, @YourGovBuddy & @YourPayBuddy / Stake 👉 tz1S5WxdZR5f9NzsPXhr7L9L1vrEb5spZFur (20% fee) / Est. 2020 (Cycle 236) | 8,854 |
| XYOPepe | Pepé | Everything here is not a financial advice and is for entertainment purposes only | 8,427 |
| awayslice | el ɘɔilƨγɒwɒ | Learner first. aka the ₿eefsteak guy. Mostly noise. Born to curl. Have you heard of bitcoin? | 5,537 |
| BotTezos | TezosBot | Retweeting everything #tezos Built by @anshit01 | 5,488 |
| coppi6976 | Kilgore Trout👑 (33.3%) | Doing my part to be the best Degenerate I can be. Working on some new art. 👀 | 4,483 |
| Life311Shib4 | Shib311 | Stl crypto n stuff #Shibainu #Decentralization | 4,351 |
| VtorVentura1 | Ventura | Nfts and Surf 👌 | 4,084 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| 28delayslater | 🇹🇷 Earl of FrunkPuppy ❤️ | @FrunkPuppy #FrunkPuppyFriday creator | #Floki $Doge #bitcoin | #ProtectTransKids | he/him |🏳️🌈 🏳️⚧️ 🇺🇦 🇺🇸 | 8,755 |
| XYOPepe | Pepé | Everything here is not a financial advice and is for entertainment purposes only | 8,745 |
| Defi_Ser1980 | 🧶oxbeast.eth (Defi-Ser)🪡 | $Avax $Route $FSN $chng $Near #Arbitrum $candy $pilot $Atom $sys #FreakzNft #AKCB #PepeYC 1beast1beast.eth | 4,984 |
| coppi6976 | Kilgore Trout👑 (33.3%) | Doing my part to be the best Degenerate I can be. Working on some new art. 👀 | 4,013 |
| xrp_harty | XRP AND NEWCASTLE UTD TO THE MOON 🏴 | 80% in $XRP 20% in Other #iso20022 Projects, #stocks and #silver... Patience is The Key https://t.co/ZC5JP32CEP | 3,974 |
| bmb_baseball | T.TexasTonyTurnstile | World's preeminent underground baseball journalist/play-by-play man. Officially on the Mic for @SeguinTCL with Dutch @chattahoocheeTX 3BGB on Spotify & YouTube | 3,646 |
| rocketseedd | Rocketseed | TimE iS oN yoUR siDe | 2,607 |
| SnaggleAsaurus | R ⚛️ | #Bitcoin $QNT $ATOM ⚛️ $JUNO ⚛️ $DOT $KSM $EWT | 2,515 |
| kieranmlkelly | Kieran Kelly 🏴🇧🇧 | Blockchain. https://t.co/C5d1xG6a42, https://t.co/8O8uSPDtlJ, https://t.co/pzzWh8YgCu, Barbados Blockchain Association (BBA) https://t.co/uA5knGdf7m | 2,302 |
| Geminixphoto | 𝔊𝔢:𝔐𝔦𝔑𝔦/je:ˈmɪ.ni/ 💙💛🕊 | Photog 🎌 arts school dropout︴Mint a photo everyday #HENphoto365dayz︴Audio objkt collector︴First grant recipient @Obscuradao︴ illust @asamisavesworld | 2,255 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| Will825404591 | - | 4 |
| VtorVentura1 | Nfts and Surf 👌 | 4 |
| kosunen_ville | Kraken Customer Service Help Desk !!! | 4 |
| and_fe | Lawyer! 💼👊🏽 🔸️#Trader 💵 🔸️#Entrepreneur 💪🏽 🔸️#Bitcoin Universidad La Gran Colombia | 4 |
| Exeter_Gently | Wealth needs to be moved into something that can't be debased or seized by Government. #Bitcoin #Cosmos⚛ #Kusama🦅 #DOT ⌚ #GLMR 🌅 #FTM👻 | 3 |
| TheOwlHouse_NFT | 🦉 Handmade (not generation) ^(OvO)^ | 3 |
| Max70092843 | Euj bio 🧅 my hobby are dogecoin and plants 🌱🌿🐶 these nodes 🐶 | 3 |
| inflationdollar | Prophet of Loss | 3 |
| StreetRocker | 🙏 | 3 |
| JCmongol | Red Pill... Lone Wolf... Looking for Morpheus | 3 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1624847122498461696 | 👋 @krakenfx @krakensupport do you plan on continuing to vote on Tezos proposals? We could use your pass vote to meet quorum on Mumbai. This proposal brings 15 SECOND blocks … | 25 |
| 1625532519885029392 | @krakenfx @krakensupport @jespow Thank you for Voting on #tezos ! | 2 |
| 1625152226858610689 | @TheOwlHouse_NFT @krakensupport Kaken is garbage i sent money on binance chain all the time and then bam they randomly got rid of it and i lost 300 that they claim … | 1 |
| 1625044388421271553 | Hello @krakensupport @krakenfx Please don't forget to cast your (Exploration) vote for proposal Mumbai on #Tezos blockchain! #BlockchainEvolved #Tezos $XTZ | 1 |
| 1624872169560805381 | @BakingBenjamins @krakenfx @krakensupport #Tezos bakers must vote! | 1 |
| 1623817055785951235 | @krakensupport @NotKrisFire Hows Kraken offering margin in the US but staking is a no no? Wi you get the permissions for this in the future? | 0 |
| 1623816886231105538 | @krakensupport Then the whole point of the app is lost on me. 12+ hrs later and still no joy. Not a happy customer! | 0 |
| 1623814755247857664 | @krakensupport Great, thanks for the prompt response! | 0 |
| 1623814692681531393 | @krakensupport Thank you! It’s working now | 0 |
| 1623812580325326848 | @krakenfx @krakensupport Why are all assets other than ETH being returned that were in the staking program? Did you guys seriously have such little liquidity, you can't redeem 0.25% with … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1624847122498461696 | 👋 @krakenfx @krakensupport do you plan on continuing to vote on Tezos proposals? We could use your pass vote to meet quorum on Mumbai. This proposal brings 15 SECOND blocks … | 58 |
| 1623870892995641345 | @krakensupport @awayslice you can't solve my stolen syn tokens that i sent via erc chain you steal my tokens and you don't gave me any solution to retrieve them what … | 8 |
| 1623788272907419652 | @krakensupport Hey what’s going on with the deposits, my USDT tron deposit is stuck in “confirming” It’s been 2 hours | 6 |
| 1624848824148566016 | @BakingBenjamins @krakenfx @krakensupport Also @stakefish please! | 6 |
| 1625025637990944768 | @krakensupport For what? You not back my money, i did it many times. Now i waiting answer from CEO. | 5 |
| 1623806795671289856 | GM! I can’t withdraw anything from Kraken @krakensupport ! I AM SCARED😨😣😨😣😨 ﾌﾟﾙﾌﾟﾙﾌﾟﾙﾌﾟﾙ(´༎ຶོρ༎ຶོ`) ﾌﾟﾙﾌﾟﾙﾌﾟﾙﾌﾟﾙ ｺﾜｲﾖｰ( ˙-˙ ) | 4 |
| 1625532519885029392 | @krakenfx @krakensupport @jespow Thank you for Voting on #tezos ! | 4 |
| 1623799383136296961 | @Snakecase_ @krakensupport Yeah I have the same and then I got to see my assets unstaked but I can't withdrawal them or anything | 4 |
| 1623797572300070914 | @krakensupport @AgileFourmi How long does it take to show in my balance once I have unstaked my BTC. Balance does not show it | 4 |
| 1625289100113719298 | @krakensupport Hi guys can you help me out. I've been waiting for a promised email response but nothing yet. I'm having trouble withdrawing an asset from my Kraken acct. Ticket … | 4 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #tezos | 8 |
| #floki | 2 |
| #binance | 2 |
| #binanceblockchainweek | 2 |
| #btc | 2 |
| #blockchainevolved | 2 |
| #avax | 1 |
| #staking | 1 |
| #twitfi | 1 |
| #twitdao | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @krakensupport | 170 |
| @krakenfx | 39 |
| @bakingbenjamins | 7 |
| @secgov | 7 |
| @garygensler | 6 |
| @notkrisfire | 6 |
| @awayslice | 6 |
| @jespow | 5 |
| @verumbitcoin | 5 |
| @anakaoka | 5 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
35
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🐙 | 11 | octopus |
| 🚨 | 9 | police_car_light |
| 👋 | 8 | waving_hand |
| ⚡ | 3 | high_voltage |
| 😁 | 3 | beaming_face_with_smiling_eyes |
| 😨 | 3 | fearful_face |
| 😘 | 2 | face_blowing_a_kiss |
| 💜 | 2 | purple_heart |
| 👍🏻 | 2 | thumbs_up_light_skin_tone |
| 😣 | 2 | persevering_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 18 |
| People & Body | 15 |
| Animals & Nature | 12 |
| Travel & Places | 12 |
| Food & Drink | 1 |
| Objects | 1 |
| Flags | 1 |
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