SoftBankサポート

SoftBankサポート

@SBCare

ソフトバンク公式のサポートアカウントです。 最新情報や商品・サービスに関するよくあるご質問などの情報を配信しています。 ☺ぜひフォローして確認してみてください👍 ご契約内容に関わるお問合せは他の窓口へご案内することがあります。 各種サポート情報について、以下サポートサイトも用意していますのでご利用ください。

サポートサイト 👉 https://www.softbank.jp/mobile/support/contact/ Joined 2010-05-19 Date of Analysis: Dec 16, 2025

50,588

Followers

18

Following

696,739

Tweets

0.2

Avg Engagement

1,140

Listed

No

Verified

Account Overview

What This Report Covers

This comprehensive analysis examines @SBCare's Twitter/X presence across multiple dimensions. We analyze tweet content, engagement patterns, audience demographics, posting habits, and network connections to provide actionable insights about this account's social media strategy and influence.

Account Classification

  • Account Size: Mid-Tier (10K+)
  • Account Age:2010-05-19
  • Verification:No
  • Location:サポートサイト 👉

Data Summary

  • Tweets Analyzed:3,250
  • Avg Likes per Tweet:0.2
  • Avg Retweets per Tweet:0.0
  • Followers Analyzed:10,000

Engagement Analysis

Based on 3,250 tweets

The account has low average engagement, with only 4 likes and 2 retweets per tweet. This suggests that the content may not be highly interactive or widely shared.

0.2

Avg Likes/Tweet

0.0

Avg Retweets/Tweet

681

Total Likes

95

Total Retweets

Engagement Quality Analysis

Median-based metrics that resist fake virality and outliers.

0

Median Likes

0

Median Retweets

0

75th Percentile

25

Top Tweet

Posting Behavior

Content style and format preferences

Conversationalist

Highly engaged in discussions

1.3%

Original

98.6%

Replies

0.2%

Retweets

0.0%

Quotes

0.0%

Threads

0.1%

With Media

88.5%

With Links

0.7%

With #Tags

98.7%

With @Mentions

94.4%

With Emojis

161

Avg Length

Audience Reaction Profile

Conversational

Engages heavily in discussions

78.15

Reply/Original Ratio

0.0

Quote/RT Ratio

Posting Rhythm

Consistent

Regular posting cadence

100.0%

Weekday Posts

0.0%

Weekend Posts

Top Hashtags

#ソフトウェア更新 (13) #ソフトバンクお知らせ (8) #softbank (1)

Most Mentioned

@sake893_ycs (5) @eb17m4bvzssoabb (4) @shufutoto (4) @xia_longba_ (4) @honestie8787 (4) @mitora_magia (4) @mxurgzmzytlse20 (4) @ttr683 (4) @0519_ss_ (3) @grise_ailes (3)

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Content Strategy Analysis

Based on 3,250 tweets

Content Type Distribution

Content Breakdown

Original Tweets 41 (1%)
Replies 3,204 (99%)
Retweets 5 (0%)
Quote Tweets 0 (0%)

What This Reveals About Their Strategy

This account prioritizes community engagement over content broadcasting. With replies making up the majority of their activity, they invest significant time in conversations, building relationships with followers and participating in discussions. This approach typically leads to higher loyalty and more authentic connections.

The 5 retweets (0% of activity) show they also amplify content from others, which helps build relationships with other accounts and provides value to followers by surfacing relevant content.

Posting Patterns & Optimal Timing

Based on 3,250 tweets

Engagement by Hour (UTC)

Posting Frequency Over Time

Timing Insights

Understanding when an account posts and when their audience is most responsive provides valuable competitive intelligence. The charts above show when this account's content receives the most engagement, which often correlates with when their specific audience is most active on the platform.

Peak posting times vary significantly based on an account's audience demographics, timezone distribution, and content type. Accounts with global audiences often see engagement spread across multiple time windows, while those with regional focus may have more concentrated peaks.

Audience Demographics

Based on 10,000 followers

The primary audience is SoftBank customers who need assistance with their services or payments. The content is tailored to inform and guide users through various support processes.

Below Average

Audience Quality

37.5%

Suspicion Index

100.0%

Low-Quality %

25

Median Reach

Audience Quality Signals

Lower percentages indicate healthier, more authentic followers.

100.0%

Empty Bio

100.0%

<10 Tweets

0.0%

Mass Following (>2K)

0.0%

New (<90 days)

0.0%

Low Ratio (<0.1)

0.0%

New (<180 days)

89.7%

No URL

100.0%

<3 Tweets

Free Mode Analysis: These quality metrics use heuristic signals (empty bios, low tweets, suspicious ratios). For ML-powered bot detection with 95%+ accuracy, use our dedicated tool.

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Follower Reach & Influence

This account's followers have their own audiences, creating potential for secondary amplification.

2,908,563

Total Potential Reach

25

Median Follower Reach

149

75th Percentile Reach

4.4%

>1K followers

0.1%

>10K followers

0.0%

>50K followers

0.0%

>100K followers

Creator vs Consumer Split

Classification based on tweet activity: Creators (>100 tweets), Consumers (10-100 tweets), Dormant (<10 tweets).

0.0%

Creators

0 accounts

0.0%

Consumers

0 accounts

100.0%

Dormant

10,000 accounts

0

Verified Followers

0.0% of total

0.0%

Professional Bios

founder, dev, analyst, etc.

Follower Influence Distribution

How many followers do their followers have?

Follower Account Age

How long have followers been on Twitter?

Geographic Distribution

Top locations where followers are based (from those who share location data):

日本 (470) 日本 東京 (125) 東京 (59) 東京都 (47) 日本 大阪 (38) Japan (36) 愛知県 (32) 神奈川県 (30) 北海道 (29) Tokyo (28)

0

Verified Followers

0.0% of total

1,429

Protected Accounts

14.29% of total

7 years

Avg Account Age

of their followers

Notable Followers (By Influence)

Top accounts following this user, sorted by their follower count:

Username Followers Profession Interests
@takavet1 318,492 Unknown N/A
@LINEMO_official 271,685 Telecommunications SoftBank, Online, Brand
@BillionMagazine 248,074 Luxury Sales Jets, Yachts, Supercars
@TSUCHIYA_Pr 40,733 Producer Television, Media, Advising
@mitsuwabldg 25,041 - -
@o_hanahana 22,967 - -
@MoonlightLoneiy 13,466 - -
@minami___rei 12,409 - -
@tetsudofun 12,019 - -
@bic_tamapla 11,554 - -

Top Keywords in Follower Bios

twitter (107) dm (65) love (63) youtube (62) rt (49) w (41) sns (24) b (23) iphone (22) life (22)

Top Hashtags in Follower Bios

#ハ (25) #フ (21) #ホ (16) #テ (10) #ト (9) #コ (8) #ヒ (7) #シ (7) #タ (6) #カ (6)

5,849

Followers With Bio

4,151

Followers Without Bio

58.49%

% With Bio

41.51%

% Without Bio

Why Audience Demographics Matter

Understanding who follows an account reveals the type of influence they hold. Accounts followed primarily by users with few followers indicate broad, mainstream appeal. Those with many high-follower followers have greater potential for content amplification through secondary sharing.

Account age distribution also tells a story: a follower base with many new accounts might indicate recent viral growth, while established followers suggest long-term, stable influence. Geographic data helps understand the cultural context and timezone spread of the audience.

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Viral Tweets

Top 5 by likes+RTs from 3,250 analyzed

72

Combined Engagement

8

Total Likes

64

Total Retweets

14

Avg per Tweet

Key Metrics for Viral Tweets

0%

With Media

20%

With Hashtags

60%

With @Mentions

100%

With Links

Topical Analysis:

Customer Support Service Updates Payment Information Account Management Product Information
SoftBankサポート
@SBCare

RT @SoftBank: 令和5年梅雨前線による大雨および台風第2号により被災された皆さまに、心からお見舞い申し上げます。 災害救助法が適用された地域のお客さまがご利用中のサービスについて支援措置を実施します。詳細はこちらをご覧ください。 https://t.co/0EZ2yICjH1

2023-06-06
Retweets: 25 Likes: 0 Engagement: 25
SoftBankサポート
@SBCare

RT @SoftBank: 令和5年7月7日からの大雨により被災された皆さまに、心からお見舞い申し上げます。 災害救助法が適用された地域のお客さまがご利用中のサービスについて支援措置を実施します。詳細はこちらをご覧ください。 https://t.co/32G4RrMTcl

2023-07-10
Retweets: 18 Likes: 0 Engagement: 18
SoftBankサポート
@SBCare

RT @SoftBank: 令和5年6月29日からの大雨により被災された皆さまに、心からお見舞い申し上げます。 災害救助法が適用された地域のお客さまがご利用中のサービスについて支援措置を実施します。詳細はこちらをご覧ください。 https://t.co/GShZyDNoJy #SoftBank

2023-07-03
Retweets: 17 Likes: 0 Engagement: 17
SoftBankサポート
@SBCare

今月の引き落とし間に合わなかったかも…😱💦 \そんな時は💡/ My SoftBankで引き落とし状況の 確認ができます🙆 期限が過ぎてしまった場合の お手続き方法はこちらをご参照ください👇🏻 https://t.co/FI51JTDcog ご予定の「お支払場所」をご選択いただくと 詳しい手順が確認できます😊 https://t.co/kcuYAaUaFo

2023-07-07
Retweets: 4 Likes: 3 Engagement: 7
SoftBankサポート
@SBCare

長期継続特典の \\特典を確認したい💦// My SoftBankの「ご利用履歴」より PayPayポイントの付与を確認できますよ✨ 確認方法は👇 https://t.co/a7qUuwI8AF なお、対象プランにご加入のお客さまは 特典内容が変更になりますのでご注意ください⚡ https://t.co/T9Xa0Mp7sJ

2023-06-30
Retweets: 0 Likes: 5 Engagement: 5

Key Insights & Takeaways

The account focuses on providing practical information for customers, such as payment confirmations and service updates. It uses links to direct users to more detailed information on external pages. The content is often related to account management and service changes, indicating a need for customer support and transparency.

Strengths

  • + Established follower base of 50,588
  • + High community engagement through conversations
  • + Active presence with consistent posting

Opportunities

  • ~ Optimize posting times for peak engagement windows
  • ~ Analyze top-performing content for replicable patterns
  • ~ Leverage geographic concentration for targeted content
  • ~ Explore collaboration potential with followed accounts

Summary

This analysis of @SBCare reveals an growing Twitter presence with 50,588 followers. The account demonstrates a conversation-first approach, averaging 0.2 engagements per tweet. Key strengths include consistent posting and an engaged audience, with opportunities to further optimize timing and content strategy based on the patterns identified in this report.

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About This Analysis: This analysis is based on a snapshot of followers, following, and recent tweets. It evaluates structure, quality, and behavior, not historical growth. Metrics like growth rate, momentum, churn, or spike analysis require time-series data which is not available from a single snapshot.

Data collected and analyzed by twtData | Analysis date: Dec 16, 2025